Had a circular driveway stamped patio and very large stamped pool deck done with this company. Ms…read morecement was very professional and the work turned out excellent. Very happy with the work. Would highly recommend them. Would use this company again.

This is just a yearly reminder to to never use this company for your concrete needs. I have never…read morehad such a terrible experience and worse yet a poor outcome in my driveway. It began to literally spring random holes within the first several weeks and then these weird micro cracks and weird look especially when wet. Then after the first very first winter it began to literally crumble. You can just sweep away bits of the driveway. He never responded to any phone calls or emails. Not to mention left the worst mess of concrete splashed onto my garage eves and the sides of my house. Plus, when he was restaining my cement patio also stained the side of my garage with it. The best part was that a fight nearly broke out on the pour day over not enough water in the truck. Which I have come to find out that is why my driveway looks like shit. The mixture was too dry which caused it to dry too quickly and be too brittle. I don't understand why you would continue to pour knowing the mixture was bad. Just a terrible person and company. I spent way too much money to be so disappointed. Also, they were supposed to remove old gate posts during the process because a new one was going in but they decided they couldn't get one of them out so they just re cemented it in with the new driveway. So then when the fence company came out they had to cut into my brand new driveway to remove the post. To place a new, larger post. Not their fault. Should have been removed with the driveway. Please do not hire Michael Saunders. This driveway was done in June 2023. Only 2.5 years old and I was meticulous about the care of it since I saved for a long time to replace my old one.

These guys did a fantastic job repairing our basement floor, which was a botched job left by the…read moreprevious homeowners. They were professional and competent. Jared is on top of communication, and answered his emails and phone right away. Through Yelp, we arranged a quote for our driveway repair, as well. We have already recommended this company to some friends.

Did a driveway replacement that expanded into a storm sewer line replacement as prior owners had…read morenot connected the driveway drain into the storm sewers properly. Jared kept us informed as issues developed, gave us options and pricing that were reasonable. Quality of Finished work was excellent. While the city inspectors have to remain impartial, you could tell that they love projects where he is the contractor as he does not cut corners. Team was hard-working and left the site as close to pre-construction condition as possible. Would definitely hire them again.

This company is unfortunately a disappointment. We had storm damage to a tree in our yard, and I…read morecalled and asked for an estimate on the removal of this and another dying tree. The damaged tree is hanging by a thread, and it can kill someone if it falls. They came out and did an estimate on the wrong tree (the neighbor's tree that was already on the ground). Errors happen, as we are all human. I quickly called and emailed them, asking them to please correct their error. They claimed that I had said something about "a tree on the ground" in my initial discussion. This was not the case. They did not reply for an entire week, until finally sending me an email saying that the "schedule is full for the season" and they won't be able to do this work. So, they gave an estimate, but when they realized they made an error, they no longer wanted the job. Not a great look. I'm very frustrated, as I was hoping to establish a longterm business relationship with them for landscaping services. Bummer. Don't bother calling them.

I contacted the group for replacement and planting of shrubbery in our front yard this year, and…read morealso had planned to replace 5 junipers and 2 mini arbovitae next summer. An estimator came out and a contract was sent via email. I sent an email to the estimator and the office if a tree could be substituted for 2 of the shrubs. Did not hear back from the estimator, but the office informed me : "Thank you for reaching out. At this time, we will not be moving forward on this project because our schedule is fully booked." When I inquired as to why they sent out an estimator and a contract but did not intend to complete the job, this was the response :" The decision was made after evaluating the project and determining that it was a bit small scale for our team." So unless you need a complete rehaul of your outdoor space, I would not waste your time, and apparently, theirs, by contacting this group. Pettiti's will plant for you, and an excellent tree company that the Holden arboretum uses-Independent tree, will also plant trees and shrubs. Jane Moreland Hills

We asked The Pattie Group to turn our backyard and side walkway into a Japanese oasis and they did…read morea beautiful job of making our dreams a reality. They delivered detailed pricing and renderings quickly, monitored the work regularly and finished the entire project in less than 2 months. Their team of workers was so impressive - they showed up on time every day, worked diligently, and cleaned up all areas and their tools/machinery before leaving each day. Our Project Manager, Brian, also took it upon himself to custom design and build and additional piece that means the world to me. We have thoroughly enjoyed our yard this summer and love yo show it off. Thank you for a wonderful experience Patti Group!

I do not recommend the Pattie Group. Clients do not meet directly with the landscape architects…read more Everything is channeled through a "designer." Ours didn't seem to know much about hardscaping, even less about masonry. They produced a decent landscape design, but the price was $1600! There are a plethora of local landscape architects that will create a plan for half that amount. We got out at $1600. Having met with three other design build companies, I realize that PG pricing is about double the going rate. The PG would have charged $78K for a full landscape; other local companies are coming in at $40-$50K.

This business is terrific! They did our roof 17 years ago and after the awful hail storm in April…read morewe asked them to come and replace it again. Their customer service is amazing from Billy and Kelly the owners to their crews who go up in 90 plus degrees. They are polite professionals and I highly recommend them for your roofing, siding and windows.

I've had five roofs done with them. I always get the best price and a good job. The last job went…read morewell even as they had to deal with unexpected repairs. Mike the supervisor was a likable guy and answered all my questions and concerns. He was also on site almost all day. I cautioned them about leaving me nails to drive on and they seemed to pay great attention to tarping. They ran magnets for 2 hours and even picked nails out of the bushes. Zero nails were found anywhere in my gravel drive. I would use them again. They keep it real and keep prices reasonable. Office staff is pleasant and easy to do business with.

You can trust Brad Smith Roofing to stand behind their work! We're extremely pleased with our new…read moreroof & gutters installed last year. They met all of the challenges associated with roofing a 1930's English Tutor home, steep roof with plenty of details. Recently I questioned what appeared to be missing flashing tucked away in the shadows of an eave. The front office and Sean were quick to respond, completed a flashing repair, and provided a 'no charge' invoice. Thank you for best customer service.

Hired Brad Smith roofing for a whole house re-roof. Not too long after the work was done we…read moreexperienced a Leak. Asked them to take a look and they gave us a proposal with costs to repair. Reluctantly paid for repair which did not fix issue. Had another company look at the issue and make a repair. Recently, the same leak occurred plus several others. Contacted, CEO Drew Smith who said they would gladly assist for a fee. So I got on the roof and removed the siding. As clear as day the roof along one wall was not flashed properly to prevent leaks.

Excellent work without damage to our property. Great communication. Highly recommendedread more

Horrible company. Would give negative stars if possible…read more Due to space limitations we can't give full details or list all the problems, lies, or unprofessional business practices encountered but we'll give the highlights. Contracted with Hinckley Roofing to do tear off and roof replacement on small house. Subcontracted crew only tarped front of house and left other sides exposed. Majority of shingles and debris were thrown off sides and back, not front. Left excessive black marks on vinyl siding and large scratches/gouges on aluminum window trim where shingles hit. Only the front looked mostly okay because of tarp. Siding in very good condition prior to damage they caused. Showed us picture of front with tarp and lied about the rest being tarped until we shared video from security cameras showing shingles raining down against the siding. Their solution was to scrub each streak and power wash the siding, destroying the surface so there were glaring shiny and dull patches alternating across sides and back of house. This was unacceptable to us. Met with them again and were told if we gave it 6 months we wouldn't be able to tell; it would even out. Gave it 6 months and it looks worse. Roof cost just over $9,200. Bids from siding companies were all higher than that amount but Hinckley would only offer half the cost in credit for damages. Said anything more would be unfair to them. When we didn't accept their offer, we were told they'd put lien on house and we could work it out with their insurance company then. Deadline for filing valid lien had passed after so much time but they would file anyway. The only way we could get lien removed then would be to hire attorney and file a lawsuit to have lien invalidated. We opted to take their low offer and be done with them.

I will give store a 0 raising when I went in and I told the girl that I was only looking for…read morethe material she had someone come out and measure for us and he measured everything and gave us a bill of $12,000 when I went back and told I didn't need his installation and they were charging too much. The bill went down to 3000. I bought a quarter corner around and it was too short by the person their professional measurement measuring Person and they refuse to take it back because it was measured incorrectly.mayfield Hts store

Update after initial Review I called the number provided the…read moreday the owner left a response to this review, left a voicemail, and never received a call back from the owner. We did receive a call from their quality control manager. He was patient in listening to our concerns throughout our experience with the install and follow-ups. He came out a couple days later to inspect the installation. His conclusion was the seams were in spec. He said ideally, someone would have given us awareness of the difficulty of making the seams look good for this color and material combination. No additional discussion or follow-up was done based on this visit. From our perspective. At the end of the day, specs do not matter to someone purchasing high end carpet and paying a premium for installation. The only thing that matters is how it looks in the end. The seams are inconsistent with half being not noticeable, while major common area seams being very noticeable in many lighting conditions. Saying they are within specification can vary greatly and creeping up on the bare minimum of acceptable. I can guarantee you the majority of home owners paying $16,000 for carpet & installation are going to determine Floorz simply does not have high standards and is fine with providing the bare minimum to their customers. Original Review It is difficult for us to recommend Floorz based on our experience. TLDR Unprofessional installers, lack of oversight during installation, required additional fixes and corrections post install (many seams still show), no follow up once paid in full. Overview We spent $16000 with Floorz last December to get all of our carpet replaced. We paid 50% down and 50% upon completion of the core issues. 4 bedrooms, upstairs hallway, living room, and family room. All rooms were completely unfurnished. Pros We like the carpet we chose, padding, and color. The material was good quality and we would choose it again. When we communicated our concerns with how everything was left the first day, they came and picked up the carpet left on our front lawn. They came back to fix multiple areas of the carpet, stairs, closets that would no longer stay on or close properly, doors that were not put back on well, and vents that were popping out. These were not the original installers and made everything look a lot better than the initial install. Cons The installers left the house a complete mess the first day. They did not complete any room, left all the closet and upstairs doors in both bathrooms with our only showers. Constant cursing in Spanish until I called it out the next day. It was obvious we were actively living in the house. There looked to be no one overseeing or planning how a 2 day job would be done while we were living in the house. They left all of our old carpet on our front lawn on day 1 when we were told it would be hauled away. We would have never agreed to this since we have a HOA. When they were done on day 2, there were many issues all around. Required 2 follow-ups for carpet to fix a poor install on the stairs, multiple improper transitions to the hardwood floors, stretching of multiple areas of the carpet, many poor seams that are still showing after 4 months. 1 follow-up to repair closets and doors that were removed and no longer closed properly and all vents in carpeted areas that were popping out. While we were waiting for these fixes to happen, I received an unprofessional email stating to pay by the next day or it will be sent to collections. This was while we were already scheduled for the crew fixing the carpet on the stairs to come back with additional carpet since the first installers took all the extra with them. Conclusion They seriously need better quality control with who they are contracting out the installation. As a homeowner, I want a company that checks the work is done right. I shouldn't have to check the work, call all the discrepancies out, and ask for them to be fixed. If I was the owner, I would follow-up proactively around this experience to make sure it never happens again. No follow-up occurred after the final payment and I'm still bothered how these seams look after 4 months. I'm concerned about what level of warranty I actually have if this is how the initial install went.