Our house was built in 1995 and the windows had been replaced once (according to neighbors) but…read morethey were very cheap quality. With the heat we've had the past few summers and then the snow that seems to be a yearly event now, we thought it was time to get a really good widow upgrade. We also wanted out house painted after installation and Clear Choice set that up for us as well. (See my review for Triple A Painting). What we loved most about dealing with Clear Choice Windows & Doors was the personalized service we received. They have a large selection of window frame materials to choose from and our choice of fiberglass was an easy one. It was explained to us that fiberglass windows are stronger than both vinyl and wood, making them incredibly resilient to weather and climate -- perfect for PNW homeowners. From start to finish, our team of window installers provided friendly service, excellent craftsmanship, and it took only two days to install the 10 new windows in our home. Before, during and after, the team cleaned up and kept the work site tidy at all times. There was minimal damage to our landscaping as well. We can feel a definite difference in the inside temperature of our house since the new windows were installed. Our AC doesn't seem to work as hard and it takes less time to cool off in the summer and to heat in the winter. The outside look is classy and fits well with the style of our house and the neighborhood. We highly recommend Clear Choice Windows & Doors if you're looking for new windows.

8/2026 Be very careful with the sales tactics at Clear Choice. The salesman blatantly lied to me…read moremultiple times, claiming that upgrading to a more expensive glass door insert qualified for an Energy Trust of Oregon rebate. After installation, I contacted the Energy Trust of Oregon directly and they confirmed this rebate program ended back in December 2025. When I confronted the salesman, he denied ever telling me about an energy star rebate, despite promising multiple times to help me with the paperwork. Watch out for fake financial incentives used to upsell you." I might add that when I contacted the salesman about his false promise he offered me he said he was going to meet with the owner and said "I'll make things right" he said he would send me an amazon gift card as compensation which never happened.

It is SO REFRESHING to find awesome contractors who are transparent, affordable and friendly. As…read moreour doors took forever to get delivered, these guys had to wait a few months before getting them installed. However once the doors arrived, the team was here and ready to get to work. We had two sliding doors replaced- taking about a full day of work and at a fairly reasonable price. We will for sure reach out to these folks again!

My opinion... It is based on my horrible experience with Serenity Windows over installation of 38…read morewindows in December 2025. If we had fewer than 20 windows to replace, I would not be aware of these problems. I suspect that this is the case with the customers who left positive reviews for Serenity Windows. We also had Serenity's work inspected by 3 separate companies. All 3 companies came to the same conclusion: the work is done incorrectly and definitely not by manufacturers' specifications. Stay away from Serenity Windows: they will charge you for correct installation but will do a horrible job that will destroy your house, if left uncorrected. There are reputable exterior remodel and window installation companies. Some of them will give you up to 30 year warranty; use these reputable companies. In my opinion, Serenity is highly unethical, dishonest and incompetent operation. They lied to me about everything. I initially signed a contract with another company. After the windows were ordered, I learned that several windows were incorrectly ordered and that the work would be done by a random subcontractor. We terminated contract on mutually agreed terms with the help of the attorneys before any work was done. I was open with DJ and Hannah why I terminated the contract with the other company. Serenity assured me they have Milgard trained and certified installers and that Milgard asks them to fix problems caused by other installers (this is a lie). They assured me that the work will be done according to manufacturers' specification, as required by our contract. After 20 windows, I started to suspect that Serenity has no clue what they are doing, but DJ and Hannah told me to trust them. Initially, I trusted them as I did not expect a contractor to be so untrustworthy. Also, I did not think that any REASONABLE contractor would be so unwise as to clearly breach the contract by not installing the windows per manufacturers' specification, as required by our contract. I finally called Milgard and our building inspector. I found out that Serenity is not Milgard certified. I got installation instructions and forwarded to Serenity, but they chose to ignore the instructions. Only after I forwarded email from the building inspector stating that Serenity is installing windows incorrectly, DJ admitted that they are doing this wrong. DJ also told me that if they fix this step, the installation would be up to manufacturers' specifications. This is another lie. I did not know about multiple additional problems until 3 reputable window replacement companies examined Serenity's work. DJ also lied about repairing dry rot around the windows and charged me for it. We just removed the trim and dry rot is still there. They damaged window frames by incorrectly placing screws. They lied to me about properly placed "flashing". This tiny piece of metal (1-1.5in when it should be 4-6 in) was sitting behind the siding on all of the windows that we have exposed so far (not behind the house wrap, as it should be). There are multiple other problems, but I have only a limited number of words that I can use in a review. I almost called the police on DJ on March 16, 2026. I told him that his work needs to be taken apart and redone as they left my house open to water damage and pest intrusion and I would be withholding $400 (I was going to withhold the 2nd half of the payment, $26125, until the work is corrected, but they charged my credit card for $26125 even after I told them in writing to remove my card from their files and never charge it). However, DJ stopped the installation of the last window and started threatening me. At that point I was done trying to work with Serenity and was ready to call 911, but he left. Check Woods General Contracting, their most recent adventure (before Serenity). Low volume production (2014-2020). Even with that low volume and short time in business, they managed to get 2 CCB complaints and 1 disciplinary action from CCB. In April of 2020, they decided to rebrand themselves as Serenity Windows: no building inspections to deal with; after the trim is on, most homeowners will leave the windows alone until there is a huge problem with dry rot. By the time you discover dry rot, Serenity's 1 or 2-year warranty will expire. We are in the process of fixing their damage and dealing with unauthorized credit card charges. We will be sending them a bill for repairs.

We had three windows and a slider (Milgard Tuscany series) replaced this summer by Lifetime Windows…read more& Doors and I can't say enough good things about them. Their bid was far and away the best price of all the quotes we received for the same product, and they offered a nice discount for payment in cash. Their employees were hard-working, respectful, and fun - we enjoyed interacting with each of them while they were doing their work, from the design consultant to the installers, and the new windows look wonderful. We have a front door that needs replacement soon, and I definitely know who I will call when we're ready for that project!

Lifetime windows did a wonderful job replacing 3 windows. Competitively priced, experienced staff,…read moreand great communication. They worked fast and cleaned up after themselves. We painted the window trim ourselves as agreed in the contract. We had to wait for the order to ship to them before scheduling the job but that was ok with us since we were not in any rush. This company cares about their customers. They followed through with getting us a promotional gift card through Milgard Windows and also sent Clark Public Utilities the information to get us a rebate. We will definitely use this company again in the future. Wish we would have used them sooner.

Mira and Grant (and the installers) were absolutely fantastic to work with! I chose GreenSavers to…read moreinstall a Mitsubishi heat pump because they had a competitive price and absolutely great customer service. They went "above and beyond" to help me out!

The "Jakes" both so named did an excellent job on my heat pump which was leaking. They got it fixed…read morepromptly and at little charge. Second time one of the Jake's was here, really good, fast work, and excellent communication.

Henderson & Daughter installed new windows in our 113-year old Portland Craftsman house and the…read moreentire experience was excellent from start to finish. They were responsive and helpful, and constantly willing to support or adjust however we needed. The installation work is excellent, the windows are superb, and the work was done faster than expected. They are beautifully installed - really nice from the outside and inside. Multiple neighbors congratulated us when they saw, which was unexpected and kind of funny. The ambient difference is amazing. Our previous windows let in so much heat and the new ones are cool to the touch on the hottest days. Granted the old windows were failing, but still. It's a great feeling. Would recommend these folks to anyone who wants a smooth, fast, quality experience getting new windows for their home.

We're very happy with the results we got from Henderson & Daughter. We evaluated four different…read morevendors to upgrade our windows and doors. We went with Henderson & Daughter as a result of the thorough attention to detail provided by their designer Chris Scully, who identified some details about the install that none of the other vendors caught. Everything happened on exactly the schedule that was provided. Aaron and Bill did an excellent job with the installation. Highly recommended.

Start to finish it was a transparent process, with great communication. The crew was most helpful…read morein creating space to work, put down drop cloths, vacuumed after the job. Pierce is a great sales person, good communicator, no pressure. Mike went ten extra miles to make the end result work for me, as my shades no longer fit in the same place. I am not sure about the windows; change can be challenging for me. I am 100% sure about the service and quality of the experience.

Zen Windows was the kind of company we were looking for. Pierce listened carefully to what we…read morewanted and focused on that. There was no upselling at all. He was quite knowledgeable about their products and made an informed recommendation. The communication with Pierce and with Dave was the best - very responsive and very direct answers. When there was a bit of a hitch in the process Dave went above and beyond to make sure we were happy with the outcome. We picked the right company and the windows are beyond our expectations. Thank you, Zen Windows!

Although the tech wasn't able to provide the service I needed, they steered me in the right…read moredirection by providing a wealth of knowledge and education on what to "ask" for while searching for a company to help with my windows! They taught me how to "fish."

Travis and his team did an excellent job installing the door I requested. A lot of other companies…read moreweren't willing to work with a door from Home Depot, but Willamette Valley Window didn't mind. They also gave me a very affordable price, were willing to work on a Saturday, and accepted credit card payments without charging an extra fee. I highly recommend them and would definitely use their services again in the future.

The installation was professionally done on schedule at the agreed-upon cost. Very satisfied with…read morethe workmanship and the windows.

I really appreciated Brent's assessment. He broke down the issue clearly and was very knowledgeable…read moreabout why my windows would be giving me issues. He gave me an estimate for replacement, but also offered other reasonable solutions for the issue that were budget friendly.

They replaced two windows last July (2024). Did a great job. Professional and friendly. The only…read more"issue" was getting the windows from manufacturer (Milgard). It took longer than expected. lifetime was communicative. We had such a good experience we called them to add a window but they didn't seem interested. Did not come out to provide estimate. Said the "engineering" and permitting would be expensive. Instead, we worked with city building inspection/permitting. Wrote our own permit application, drew diagram, and paid the cheap fee of $30. All approved; no issues. Window was not of the quality we could have purchased from lifetime but at least I have a window in what was a previously dark cave of a bathroom! We will try to use them again in future if need arises. Don't confuse this company with Lifetime exteriors (I don't believe it's same company).

Carl stepped up to reconcile the Estimate that went South…read more Still high, there are legit reasons that smaller outfits can compete. Talk to Carl.

This is not actually Collin's View Windows. When I requested a quote for repair/single replacement…read moresent me a number for Dabella. Dabella then proceeded to send a sales TEAM to do a hard sell with a 3 window minimum. They called me by the wrong name at the door. Didn't offer sort of identification when I was confused. Had to ask for the business card. When I explained what I wanted the sales team still tried to do a hard sell. Without knowing the other company I'd received quotes from proceeded to assume their products were inferior with a whole bag full of gimmicks. Their quote was 5x the competition.

From the owner: Are drafty windows and soaring energy bills keeping you up at night? Collins View Windows,…read morePortland's premier window installation experts, transforms homes with energy-efficient, beautiful windows that slash utility costs and enhance curb appeal. Our premium windows provide superior insulation, noise reduction, and UV protection, while our certified installation team ensures a perfect fit every time. Don't let another season pass with inefficient windows draining your wallet. Our extensive selection of windows, from classic double-hung to contemporary picture windows, comes with industry-leading warranties and competitive financing options. Contact Collins View Windows today for a free consultation and join thousands of satisfied Portland homeowners who've discovered the perfect balance of comfort, style, and energy savings.