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    American Auto

    5.0 (6 reviews)
    Closed 10:00 am - 3:30 pm

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    Rosen Nissan Milwaukee

    Rosen Nissan Milwaukee

    (96 reviews)

    We bought a "pre-owned" 2016 Nissan Altima from Rosen in September 2019. We were more than…read moresatisfied with the purchase experience - and later, the way Rosen resolved a safety issue we were experiencing with the vehicle. To explain: 8 weeks into ownership there seemed a traction problem on wet roads. We took the vehicle to a Michelin dealer in New Berlin who discovered that two tires on the car, though with excellent tread, were a mismatch for the other two. (Coded "speed ratings" numbers and such that we do not understand. A situation perhaps easily overlooked by the previous owner and, yes, Rosen's certification crew.) The Michelin dealer suggested we return the car to the dealer. "Hey, it's worth a try", he said. But under the circumstances of our having purchased the car "as is", we were not optimistic that Rosen could/would help. We were quite wrong. They not only considered our problem but immediately ordered two new Michelins for the car installed at dealership expense. And we are told that our issue was brought to the attention of Jeff Rosen himself. The car now handles like a dream in rain or snow. Again, Rosen Nissan resolved the problem with no questions asked. In a fair world that's perhaps to be expected. But we don't live in a particularly fair world and I can imagine another dealer saying: "Very sorry, all sales are final and this car has four tires with decent tread." Instead, Rosen resolved our concern with no questions asked. Special thanks to our Sales Rep Nate and Service Advisor Elliott for a perfect dealership experience. We'll be back. Owen and Diane May New Berlin

    I helped an elderly relative buy a car there as they were the only dealership in the area that had…read morethe car he wanted, and gave the dealership my phone number as the contact number. They call me repeatedly to schedule service for the car. I explained to them numerous times that my relative lives almost an hour away and has the car serviced closer to his home, but they will not stop calling. I sent a message to their GM and Sales Manager asking for their help to stop these calls, and now they're texting me repeatedly trying to sell me a car. I regret stepping foot in their dealership and due to their high pressure tactics will never buy a car from them or recommend that another family member or friend do do.

    American Auto - car_dealers - Updated May 2026

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