Praying for a good flight experience. The front counter girl Morgan at gate 12 was fantastic with…read moreaccommodating with a small seating issue within ten minutes. I wish every encounter with staff from Allegiant had multiple Morgans employed. Perfect flight with friendly flight attendants. Tight seats so upgraded to emergency row for much more leg room to stretch out. Quick 1.5 hour flight. Complimentary sodas and juices with snacks or liquor at a fee - credit cards only accepted.

Delayed Delayed Delayed!!! Delayed Airlines should be their…read morename. Punta to Asheville 6 hour delay. Punta to Asheville 3.5 hour delay SO FAR! NEVER AGAIN! They make the now defunct spirit airlines look like Delta !

The terminals have all been completely refurbished during the last year. Brand new phone charger…read moreseating with an Aletitude bar. Its a very small airport with only one area with a TSA checkpoint. Lots of construction as soon as you exit to the outside. Walking to the rental car place was an experience, oddly its only accessible from outside the airport. Everyone we encountered were friendly.

I am a huge fan of small airports, but the service and physical space issues I had at AVL knock…read morethem down a star. Firstly, the airport is doing some major construction and the walkway between the arrival terminal and baggage claim is scaffolded. There were construction workers using leaf blowers to blow dust around (toward the pedestrian walkway) both times I flew through AVL this year. Because of construction arriving passenger pick up is quite crowded and disorganized, so just hope for the best until construction ends. There's not a long going on in here once you're through security - a bar, a coffee shop, a Jimmy John's and a "smoothie cafe". Nothing was open either time I flew through here, so probably plan to BYO everything for feeding yourself in this airport to your destination or connection. My service issues were disability boarding related. I have an "invisible" disability that requires more time to board the plane and I always preboard with United. While this specific issue may not be owned by the airport (gate agents are typically employed by the airline), but happened in the airport and is relevant enough to all travelers that I do want to share here. Security was fine, and Pre-Check was just as fast as any other small airport. Through in 5 minutes or less. At boarding, however, despite wearing my sunflower lanyard, the gate agents saw no wheelchairs and skipped disability preboarding altogether. If this happened once I'd let it go, but it happened repeatedly at AVL. I have flown through dozens of even smaller airports than AVL that do disability preboarding correctly. AVL United gate agents do not. AVL is almost impossible to get to/from without a rideshare, rental car, or someone picking you up. I did successfully use transit to get to Asheville downtown from AVL, but I got lucky on the timing with my check bag coming out in time to catch the bus with 5min to spare. The buses only run between the airport and downtown every 90 minutes, which means too infrequently for airport employees to rely on transit to come to work. There is also a hotel across the street for those with morning flights, but the construction fencing is situated such that it didn't feel super safe to walk from the hotel to the airport 100 yards away.

need to fly to Newark from CHS. NO direct flights offered by Delta. only connections. this turns…read morea 2 hour flight into a 6 hour+ adventure. come on Delta, do better!

The are getting worst. Try to make you think they are good but is all fake. Travel to Athens Greece…read morein leaving 2 hours delay due to technical problem. In returning 7 hours delay from Athens Greece to Atlanta, technical problem again. We end up returning 11:00 PM. All passengers lost connections so they put us overnight in local hotels. We have to carry our check in luggage no arrangements to final destination, two people try to accommodate delayed passengers, horrible slow service. Consider that after a 12 hours flight and the delay that they cause. Worst the next day I had to check in and go through 2.5 hours in the line for TSA inspection that I would have not had to do if there was no delay and had connected in my final destination as scheduled. I wrote to their CEO never reply. Receive an email from customer service apologizing! I will never use them again if I can help it.

Our experience with United at the Asheville airport was a bit mixed. When we arrived, the gate area…read morefelt somewhat disorganized, and it took quite a while for agents to assist a wheelchair passenger off the plane. Due to the ongoing terminal reconstruction, navigating the maze of ramps between the aircraft and terminal also seemed unnecessarily difficult and confusing. That said, our departure experience the next morning was the complete opposite. The morning agents were exceptionally pleasant, professional, and efficient, making the process smooth and stress-free. Hopefully the arrival-side experience improves once construction is complete, because the staff we encountered later showed how good the service can be.

We were soon to board our flight but the gate agent announced that there was a mechanical problem…read moreso our flight would be delayed. I thought they could have done a better job informing us of the changing departure times -- although I was getting alerts on my phone from United. Maybe 90 minutes later, we were called to board and the jetway took us down the stairs and outside the terminal (boy was it Brisk!) and up a ramp to the plane. Mostly I'm grateful that they thoroughly checked out the plane and fixed the mechanical problem, so the delay was just a minor inconvenience.

I was going to a flight at 9:05 am and I got there at. 7:00 am and I was stuck in a line and I…read moremissed my flight so that was horrible but luckily there was another flight to my destination at 5:00pm so I was at the airport for 6 hours but I did get home so in all it was not horrible.

Couldn't have had a better experience. Davauris was early and patient to pick us up, was…read moreprofessional, courteous and a pleasure to be around. We would highly recommend Morgan Transportation and would not consider using another car service when in the area. Steve Rollins, MT. September 2024.

Promised a pickup from Waynesville to the Asheville airport. Stopped returning texts and calls when…read moreour group asked for a status update. Got a vague answer after several calls. Very unprofessional and unreliable behavior. I would recommend a more reputable service in the region.