From initial contact, to airline time change, to pickup and drop off...garret and Mike provided a…read moreflawless and friendly experience. i look forward to the next time!

Mike was very professional and communicative. He arrived promptly and helped us with our bags. We…read morewould highly recommend Mike and Asheville Hopper!

As the first reviewer of Limo Zen (limousine service), I'm pleased to report that my experience was…read moreabsolutely great. My wife and I attended a wedding this past weekend (9/17/16) at The Cliffs at Glassy. We live in Tryon, NC and didn't want to drive there for the wedding and back after the reception. In addition, we had never been to The Cliffs and were not sure where it was and how to navigate the winding road leading up to the resort. Having Limo Zen in the area was a blessing. We easily set up the reservation online and received a prompt reply from Heather confirming everything. A few days before the event she sent me the driver's name (Joe P.) and his contact number. On the day of the event I called Heather to confirm everything (because I'm a little OCD about plans and schedules). She confirmed that Joe would pick us up at 3:15 PM. At 3:10 PM he pulled into our driveway. PERFECT timing! The vehicle assigned to us that evening was a new black Cadillac Escalade. Joe has the AC set low (it was a hot day) and bottles of water for us. He was a delight to have a driver. Joe, we learned is a recent transplant to the area from Upstate NY so my wife and I (both native Tar Heels) had a lot of fun talking with him. Although only in the area a short while, Joe knew exactly where we going and the shortest route to take. We arrived right on time. After a beautiful wedding and wonderful reception, Joe picked us up at 9:30 PM (again perfect timing). We have used UBER, limo services and executive cars a lot when traveling in large cities and we can say Limo Zen (including Heather and Joe) are as good as any big city transportation service. I hope Limo Zen has a long and prosperous future in the WNC & Upstate SC area because we really need top level transportation services. Thanks Limo Zen. I'm sure we'll be using you again.

Definitely a repeat on our list. Limo Zen provided us with much professionalism, made us feel…read morecomfortable and everything went smooth, from our initial contact to booking to the end. I can't wait to book our next wine tour in NC. I recommend this service to anyone looking for transportation in the area. I've actually referred many friends and they loved it too!

This company has been a class act from our initial inquiry though the booking process to the two…read moredays we spent with our driver exploring the area and following his recommendations to visit some beautiful sights. I whole heartedly recommend these guys for your driving needs.

Excellent customer service!! My executive ran into flight issues that rerouted him to GSP and we…read moreneeded a car to take him to a remote resort at 10:00 PM! These guys came through in a pinch and were so kind and helpful. Great price, great customer service, great car service i we ever need it in this area again!!

Exceptional service for an early morning airport pickup. Super clean and comfortable car. Amazing…read moredriver who made our trip a success!

Great crew loved the ride and destinations!!!! Experience peopleread more

We loved this service for my sister's bach weekend! Super clean and let us be girls!!read more

Our transportation was perfectly executed to every detail, timing and convenience. Well done.read more

Fantastic drivers, quick service, everything we needed for my bachelorette!!!! They were so…read moreattentive to make sure me and my girls were taken care of. And the sprinter van was SO fun!!!!! Highly recommend!

Find someone else if you have a choice. We had out wedding…read moreat Castle Ladyhawke. We had 105 guests and needed 4 Shuttles (25 seat shuttles) and 1 private car for the bride & groom. We had pick ups in Asheville, Sylva and Bear Lake, and the shuttles would drop off the guests at the same places. We had a 4:30pm arrival at the castle for all guests and departure times of 9:30pm and 10:30pm for all shuttles. What we got: 1. The driver assigned the Bear lake route made the executive decision to tell our guests he would make ONLY 1 trip to bear lake at 9:30pm (early departure) because it was only a "few guests." Thankfully one of our family members let me (the bride) know about this and I had our wedding planner fix this. We paid for our guests to have the option of leaving early or staying late, I was extremely upset with this decision from the driver. If one 1 guest had decided to leave at 9:30pm it was their job to take that single person back and be ready to make the trip again by 10:30pm. 2. One of the shuttles was 30 minutes late to the ceremony while another shuttle was 3 hours early to a pick up location. Miscommunication between the company and the wedding planner. 3. The shuttle drivers were contacting me during the wedding when they should have been contacting the planner. We are not from NC, we did not have many shuttle options given the size of our party and the limited options in Asheville. We hired our planner 1.5 years in advance and findings a shuttle company was TOP priority since it would define if our venue (CLH) would work or not for our party. I read the multiple reviews talking about how late the shuttles/Limos were to other events but in the end we decided to trust them.

Extremely disappointed. I reserved a Bentley as a getaway car at my daughter and son-in-laws…read morewedding a year in advance. I made my final payment and sent the address with step-by-step directions to the treehouse air bnb they were staying at following the wedding over a month in advance. Two days before the wedding I get a phone call from Elite Limosine asking about the roads getting to the airBNB and if an old Bentley would be able to make the trip. I assumed they would know more than me but I had no reason to check these out. They dont go check it out either. They offered an Escalade if the roads weren't going to be doable. I tried to call them on Saturday, the day of the wedding and guess what? the office is closed. An Escalade showed up (shocker- as they never checked the road) and the driver did not know where he was going. The bride and groom had to give him step by step directions. He was unsafe and the kids were't able to relax and enjoy their after wedding ride. Who offers services that they cannot provide? Why would I have to check out their areas? The price was almost a thousand dollars for less than a 10 minute drive. I was told by the owner that the driver didn't know the roads - then why send him? I was told that the address was not accessible by GPS - wonder why it worked for our family. More excuses. This company should not be offering these services and accepting payment and contracts when they have no idea or desire to provide professional services. Wish I would have had the information from them regarding the vintage car a year ago so that I could have made different arrangements. Thank goodness the wedding was perfect. This little glitch did not change that but just so blatantly stands out when all of our other destination providers of service were so outstanding.

I scheduled Atchison to pickup my 78 year old mother at her home in Spartanburg on 11/21/2022 and…read moretake her to the airport. They were incredibly professional, arrived on time, helped her with her luggage, and drove her comfortably to the airport. The driver was a lady named Paula who Mom really liked. She also stated that there was a "sweet young man" with her that was training. Paula also picked her up from her return flight and drove her safely home. I live hundreds of miles away and it is very reassuring that my mother was so well cared for during her travels. I will certainly book Atchison for future transport needs for my mother.

As a professional event planner in the industry for over 20 years, this was by far the worst…read moretransportation company I have ever worked with. Late, rude and incompetent drivers among many other things. I do not recommend this company.

Do not- I repeat do not rent from Sweetheart Limo. After being over 2 hrs late, multiple lies by…read moreSL staff and a driver who came in dirty jeans and shirt for the pick up of my son and his new wife for the wedding and take them to their destination. The limo had a blow out tire. After getting the tire fixed with much back and forth with who ever the driver was talking to, then before they could go any further. my son had to fill up the limo with gas because the driver didn't have any money and the fuel card was zero. They got back on the road and within 30 mins the limo had broken down again. My son instructed the driver to get them to an exit and they were getting out of the car. My husband went and picked them up and took them on to their honeymoon destination. I spoke with Randy, one of the owners and he was clueless and could have cared less. I asked to speak to Jean, "the other owner" on Aug 9th at 10 p.m and today is Aug 12th at 6 pm and I have yet to hear from her.

We really enjoyed the Sweetheart Limo ! Great services and beautiful interior . Chris was a…read moresweetheart of a chauffeur.