From initial contact, to airline time change, to pickup and drop off...garret and Mike provided a…read moreflawless and friendly experience. i look forward to the next time!

Mike was very professional and communicative. He arrived promptly and helped us with our bags. We…read morewould highly recommend Mike and Asheville Hopper!

Rented this bus at the last minute. The owner was very nice he gave me a Reasonable price and Good…read moreservice

From the owner: Our business specializes in luxury transportation we safely get everyone to there destination and…read moreback home. Party's with all passengers 21 and older may bring alcohol for there booking however if one passenger is under 21 no alcohol maybe brought on bus. We do any kind of party from kids birthday to weddings, bachelorette/bachelor, football games, proms/school dance, ladies night out, couples date night Etc. Our bus is named Black Diamond LX You can search us on Facebook and Instagram

As the first reviewer of Limo Zen (limousine service), I'm pleased to report that my experience was…read moreabsolutely great. My wife and I attended a wedding this past weekend (9/17/16) at The Cliffs at Glassy. We live in Tryon, NC and didn't want to drive there for the wedding and back after the reception. In addition, we had never been to The Cliffs and were not sure where it was and how to navigate the winding road leading up to the resort. Having Limo Zen in the area was a blessing. We easily set up the reservation online and received a prompt reply from Heather confirming everything. A few days before the event she sent me the driver's name (Joe P.) and his contact number. On the day of the event I called Heather to confirm everything (because I'm a little OCD about plans and schedules). She confirmed that Joe would pick us up at 3:15 PM. At 3:10 PM he pulled into our driveway. PERFECT timing! The vehicle assigned to us that evening was a new black Cadillac Escalade. Joe has the AC set low (it was a hot day) and bottles of water for us. He was a delight to have a driver. Joe, we learned is a recent transplant to the area from Upstate NY so my wife and I (both native Tar Heels) had a lot of fun talking with him. Although only in the area a short while, Joe knew exactly where we going and the shortest route to take. We arrived right on time. After a beautiful wedding and wonderful reception, Joe picked us up at 9:30 PM (again perfect timing). We have used UBER, limo services and executive cars a lot when traveling in large cities and we can say Limo Zen (including Heather and Joe) are as good as any big city transportation service. I hope Limo Zen has a long and prosperous future in the WNC & Upstate SC area because we really need top level transportation services. Thanks Limo Zen. I'm sure we'll be using you again.

Definitely a repeat on our list. Limo Zen provided us with much professionalism, made us feel…read morecomfortable and everything went smooth, from our initial contact to booking to the end. I can't wait to book our next wine tour in NC. I recommend this service to anyone looking for transportation in the area. I've actually referred many friends and they loved it too!

Excellent customer service!! My executive ran into flight issues that rerouted him to GSP and we…read moreneeded a car to take him to a remote resort at 10:00 PM! These guys came through in a pinch and were so kind and helpful. Great price, great customer service, great car service i we ever need it in this area again!!

Exceptional service for an early morning airport pickup. Super clean and comfortable car. Amazing…read moredriver who made our trip a success!

Great ride from the Asheville Airport into Highlands. The driver EJ was great…read more The conversation during the ride with EJ was wonderful and informative. Henry and Judith

From the owner: Over 30 years providing premium transportation in Western North Carolina for Airport…read moretransportation, Weddings, and every occasion important to you, . Properly licensed and insured Where you go is your business.How you get there is our business.

Great communication and professional service . Used from Gaitlinburg to Knoxville airport Would…read moredefinitely recommend

We used Cruze transport for two transfers (different days) for family from Pigeon Forge/Seiverville…read morearea to Knoxville Airport in May (2023). It was an excellent experience!! Their communication before was excellent, quick responses and professional e-mails. This is a local, individual owned company; communication was from the owner himself. Very reasonable price for top of the line experience!! Vehicles were clean, professional and current. Drivers were friendly. Very impressed, highly recommend for a professional ride at a reasonable price!!

One word, AMAZING! Shawn Holly coordinated a surprise limo ride for my husband's 70th Birthday…read moreBash in Greenville SC. Oh, by the way, I live in Northern VA. Shawn made sure I had the best limo in the fleet for this special occasion as we celebrated with family and friends in Greenville. Shawn provided me with excellent service and was very professional via email and phone, right up to my day of arrival. Then he turned everything over to our driver Rueben. Please give Rueben my sincere appreciation for his timely arrival to and from the event. We rolled up in style with a Mercedes -Benz Sprinter! Again Thank you and we will call on you again on our next visit in the Spring. Much Appreciated! BJTerry, Northern VA

We had an amazing time on our sprinter. They are affordable and got us to our destination on time…read more Very prompt and reliable party bus and limo rental company. Our driver Kylie was on time both ways and patient. Thanks again!

After confirming car type and pricing with Jamie, the apparent manager. I was told to go online…read moreand submit their booking form. Before the form would allow submittal, all current credit card information, passenger info and flight info was required. After submitting the forms and thinking the booking was complete, I received an email for Jamie saying they were fully booked for an even on those days. What a waste of time and effort.

Be aware that their FAQs on their website state that deposits are refundable per their cancellation…read morepolicy. This includes airport shuttles, weddings, special events, etc. At the bottom of the cancellation policy, it states "All trips booked during peak dates could require a non-refundable $200 deposit per vehicle." Again, it says COULD. We proceeded with booking transportation for a wedding that is scheduled for OVER A YEAR from now. Three days after paying the deposit, we realized this company could not fully accommodate our needs. When we tried to cancel the contract just three days later by giving them over a year's notice, they refused to refund the deposit and pointed to some fine print they had slipped into the invoice that the deposit was non-refundable. I would have expected better from a company that has an owner with years of experience in the hospitality industry. This is NOT how to treat customers!