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American Airlines

1.7 (35 reviews)

American Airlines Photos

Recommended Reviews - American Airlines

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Normal wing.
Michael M.

On my trip from Dallas to San Juan (PR) I informed the stewardess about an object on the wing (A321S plane). This was this past Sunday. I was told that that is normal. I told another and took a picture and ask to show it to the pilot. Same response from the pilot. That is Bs. You will be the judge (first picture). I'm on my flight back to FL (same plane type) and I took a picture of the wing (second pic). You see, what I saw sticking out is not normal. Not even the dam AA pilots know their planes.

Mark M.

Back and forth on American for Puerto Rico this month. It had a couple of delays causing us to arrive 30 minutes late. We sat in the exit row coming home to Miami that has lots of leg room, but is very uncomfortable with the seats being too narrow, with awkward trays that slide out of the armrest. Though, they gave us free Heinekens for being there which was a bonus. It took a very very long time to get our checked in luggage at the carousel.

Take Off 2018
Christina S.

While the flight was on time for departure, and the food service was adequate, and flight crew was courteous and professional.....THE PLANE WAS OUTDATED! Yes, completely different interior (same plane type) that I took from Chicago to San Juan, Puerto. Flaws: Entertainment in First Class and throughout the plane was a small overhead screen showing one movie. No headphones offered. Asked for a cheese plate and was not provided with one. Rushed meal service. Seats, tray tables, carpet and pouches were worn. No in-flight magazines or duty free options were offered.

Trash in the seats

Plane was dirty upon arrival with trash in the seats and it was obvious that the staff did not clean the plane. Even with AMPLE time allowances to follow COVID-19 policies. Then when questioned about the cleanliness of the plane was blatantly lied to about it having been cleaned beforehand.

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Flight were a Meed due to hurricane. They were a great help and figured out how to get us home on time. Thank you

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Review Highlights - American Airlines

cab/drive to Old San Juan, less to Condado, right on Isla Verde where San Juan Hotel, Intercontinental, Ritz Carlton, and Marriott Courtyard are just 5min.

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Vieques Air Link

Vieques Air Link

3.5(2 reviews)
9.2 km

Used to be a great deal for getting to Culebra and Vieques. Unfortunately their prices have…read moredoubled, mostly due to lack of competition. The Britten Norman Islander planes are fantastic fun to fly in; if you're not used to small planes it can be nerve wracking at first, but just remember these planes and this airline make this flight all day every day and there's never an issue. Two of the three available landing patterns in Culebra are terrifying, but once you've gone a few times you realize the pilots know exactly what they're doing and the landing experience becomes hilarious and awesome. I highly recommend the flight to Culebra, doesn't matter if its on VAL or one of the other two airlines.

I recently went on vacation to Vieques, which is one of the smaller islands in Puerto Rico,…read moreSouth-East of the main island. Two options to get there from San Juan: drive across the main island to catch a ferry (and waste a whole day), or brace yourself and fly Vieques Airlink. We opted for the second option, and it was quite epic... First the airport: the person at the check-in counter was a fifteen year old kid wearing shorts and flip-flops, he never checked our IDs but instead asked us to write down our name and weight (!) on a sheet of scrap paper. 45 minutes later, we're boarding a tiny propeller airplane with 8 seats... the pilot is talking on his cell phone while taking off... seriously! I guess I'm making it sound worse than it really was... we landed safe and sound in Vieques after 20 minutes over the ocean, and I actually enjoyed it (though some of my travel companion who aren't so much into flying almost had heart attacks!). And as I hear from locals, it is much more reliable than the ferry, which runs on a rather arbitrary schedule. Not for the faint of heart, but it was actually quite fun.

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Vieques Air Link
Vieques Air Link
Vieques Air Link - A Trislander plane from a different airline

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A Trislander plane from a different airline

American Airlines - airlines - Updated May 2026

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