Everything went well I got them to do a seasonal check on me a/c unit. They have filters and…read moreeverything you need for your cooling and heating system.

Rutty Air Conditioning is extraordinary. I normally don't…read moredo business recommendations because very few meet my high expectations. I'm a perfectionist and expect the same for my money. Chad Rutty is amazing and went far beyond what most other business owners would do. 2,000 miles away, with renters in my Groves, TX home, I called him and said my a/c was out. In the middle of a heat wave, he dropped everything and immediately went to restore air for the third time in three years. My a/c unit was original to my home, built in 1998. Rutty has kept it running for me, but we decided it was time to replace the unit rather that feeding money into a 24 year old unit. I'm still 2,000 miles away and couldn't even get a check to him. He trusted me to pay him, and didn't let the family in my home suffer for a day. His service is exemplary.

I called this morning about my air conditioner making a rattling noise. Eric and Jordan came out…read morebefore noon and had it fixed in about an hour. Super nice and professional.

St. Paul Lutheran Church/Early Childhood,Groves, Tx. I am a…read moretrustee for the above church and have been associated with Air Solutions Inc for more than 10 yrs. I am basically responsible for maintaining all the HVAC equip at this church. We have about 80 tons of AC equip in these facilities. I have used almost exclusively Air Solutions for our needs. I have found them to be very responsive to our request/needs. Their personnel are very professional/efficient. I have also determined that Air Solutions of Groves are most competitive for HVAC services in Jefferson County Tx. I do not hesitate to recommend Air Solutions of Groves for any of your HVAC needs! Don Abel, Chairman of Board of Trustees for St. Paul Lutheran Church, Groves, Tx. email dca6600@att.net

Super helpful team, they are fast and keep things clean. I appreciated the clarity and honesty…read moreduring the estimate. Thank you very much!

I messaged them that my AC had mold on the coils and it needed to be serviced. It was working, but…read morerunning a lot. The guy came (45 minutes late) and cut the HvAC tape on the unit and said that it needed to be cleaned, but it was $1000 per unit. It was also another $69 to check the second unit upstairs. He closed the system up, did NOT put the tape back on and charged me the $69 for telling me what I ALREADY knew. Waste of time and money. BTW... $30 in materials and 45 minutes, we cleaned the coils out ourselves. You can buy coil spray and a water pump to rinse it. Also a fin repair tool pulled everything else out. I won't be calling them again. Oh and $8 for a roll of the tape to replace what he did NOT.

AC issues in the Summer heat are bad enough but, when dealing with a home warranty company, it can…read morebe a nightmare. Not so, when Darrion and Conston Air got on the problem it was fixed quickly and professionally. Even though the warranty company brought Darrion to us, I immediately knew this will now be my heating and air guys. So much so, I immediately scheduled an additional job and it went flawlessly.

Have been having problems with our sewer line since Hurricane Harvey. Finally called Premier…read morePlumbing. They had come out a couple of months before on a clogged toilet. They did a great job and it didn't cost us an arm and a leg. After days of rain - Wednesday afternoon: We kinda knew where the problem was so they started digging with an excavator. Within 45 minutes they were at the sewer line that was broken - severely. They stopped and called the city to come look at the city side. There was a question about the city tap and they didn't want to mess with the city side. I completely understood that. It was nearing 5 so the city said they would come out "bright and early" the next morning. Thursday morning: Premier was here. City wasn't. So, we waited... and waited... and waited. Calls were made and they kept saying "We are on our way". Premier guys went to lunch and 5 minutes later, a city truck pulls up. He went to check the sewer line and in a less than 3 minutes was back telling me they were going to lunch! Said they would be back "1ish"... Thursday Afternoon: Premier is back from lunch before 1 and we are still waiting for the city guys. It was well after 2, the city guys show up and the talking starts. Premier was firm about replacing the city tap. They finally agreed and started digging. When they got to a stopping point, Premier guys went to work and never slowed down. Got the line repaired and back in service in less than an hour. Friday: Premier comes by to pick up their excavator. The city had brought one of their own to dig out their part so Premier left theirs overnight. Darrell, one of the two that worked the job said, "I'll clean up this mess a little so the ruts won't be so bad". And, he did. All the way out of the backyard to the street. We were very nervous about this repair. The cost, the displacement it might cause, and the cost. Did I mention the cost? Premier did an excellent job. They were professional and fast. I won't go into pricing because I know every job is different and it varies. I will say this - it wasn't as bad as we thought it would be. The office staff was prompt and courteous. I hope we don't have any more sewer issues, but if we do we will be calling Premier

Amazing service. Called 6 different companies, they were the only ones to call me back on a Sunday…read more Reasonable price for emergency service, very prompt and professional. I would recommend them over all other companies.

Jason Brown and his teammate were dispatched to my residence to repair a connection from my furnace…read moreto the outlet pipe on the roof. They did a excellent job. They were very professional and took pictures after the repair and explained what they had done. I also touched bases with Ingrid in the "Efficient Systems office. The is always pleasant and very helpful. Jason and Ingrid are a asset to the business.

Called out for AC not working. Guys were nice but that was all. Told me I needed a capacitor and…read moresome Freon. It was funny the unit was working so why was a capacitor needed. The price was about 650$. Then we asked where the leak was because it's a little ridiculous to do that without knowing where the leak was. So we got a leak detection price. $1350.00. I almost croaked. We asked them to leave and called another company. Their leak price is $100.00 and will come off the price if they do the repair. Worse part is it was for my daughter so if I wasn't there what would have happened. Last week they told her she needed a new unit. Oh and she has a service contract with them. Canceled that too. Highly unethical to try to rip of a young lady.

chose this company specifically because their Google listing advertises free estimates. I could not…read moreafford a service call fee, so this was a deciding factor for me. The HVAC technician came to my home under the understanding that this was a free estimate. After the visit, the technician called and quoted me $429 to check the leak and cover labor, stating that everything else would be covered under warranty. Based on that explanation, I agreed and paid the $429. Shortly afterward, I received an emailed estimate for an additional $2,437, on top of what I had already paid. This was never clearly explained beforehand and felt extremely misleading. When I called the company, I spoke with Drake, who was polite and professional. However, I was disappointed that the manager would not speak with me directly. I could hear the manager instructing Drake on what to say instead of addressing my concerns personally. I was later told that the charges were for a service call and the equipment used to find the leak. While I now understand that a service call and a free estimate are not the same thing, that distinction was not made clear prior to confirming the appointment. Customers should be explicitly informed of any charges before a technician is dispatched. This experience was frustrating and disappointing, and I feel misled by the company's advertising. Transparency is critical, especially when dealing with costly home repairs. The manager, Brandon, later called and stated that after reviewing the recorded call, he understood where the confusion occurred. However, the only resolution offered was to credit the $429 back only if I proceed with the repair through their company. I do not believe this is an appropriate or ethical way to handle the situation. A refund should not be conditional, especially when the confusion stemmed from unclear and misleading communication. For transparency, I was informed that calls are recorded. What I found concerning is that the call had already been reviewed before I even formally raised my complaint, which suggests this is not an isolated issue. Based on my experience, I would strongly advise others to proceed with caution when considering this company. The owner promised to send me the recorded call of where I misunderstood but once he saw my review he called me to argue with me about the review and said he will no longer send the recording. I promised him that if he sends me the recording and I am wrong I will remove my review but he declined. Which proves my Point that this was intentionally done.

Happy with service. Technician John was very friendly and serviced my upstairs unit and explained…read morehis findings and what all he did. Big Fish communicates well with customers on scheduling and calling before they arrive.

Awful, our AC went out on Sunday morning. We called that morning they told us to call back at 4pm…read morewhen the emergency line opens to get an on call tech out there. We called back right at 4 and they said they would try to fit us in.... Never showed or called back. We set an appointment on MONDAY for 8-12 and they never showed either. They double booked the tech and now the AC is out. Call anyone else before you call these people. Joke

I have used Air Services many times and have been happy with their service every time. They have…read moreinstalled a new unit at one of my homes and when I was looking for a new house, they came out and checked the units on all the ones I was looking at. Same day service and a fair price. They will continue to get my business.