Terrible company does the stand behind their work attached the pipe right at the bottom of plywood.read more

I had a great experience with Kody from Air Masters AC, Heat, Plumbing & Electrical. He came out to…read morelook at a project involving running a new water line from the exterior main into my garage so I can add a whole-house water filtration system. Kody was extremely knowledgeable and clearly knows his trade. He said he had 24 years of experience, and it showed. He took the time to walk me through the options, explain how the work would be done, and answered all my questions without rushing or talking over me. He provided a detailed estimate that looks reasonable for the scope of work, and there was absolutely no sales pressure, which I appreciate. Just straight facts and professional advice. I'm very pleased with Kody and Air Masters and fully intend to move forward with this project with Kody and his company in the near future. I wouldn't hesitate to recommend them.

Excellent service !!!!!!!!!!! all my expectations were excedded ! Great service techs ,hard…read moreworking .

Our ac quit cooling today when the temps were 108. I called Dugger Brothers around noon and…read moresomeone came at 4:00. Fortunately it was a simple fix! I was totally surprised at the prompt service, and Michael the tech was simply wonderful. He took his time to make sure everything was working properly before he left. We will certainly use them again and we intend to have a yearly maintenance contract with them. If I could give them a hundred stars I would!! We have a cool house tonight! I highly recommend Dugger Brothers! JK

I had an emergency with a clogged drain on my A/C and I was able to get Comfort Masters to come out…read morelate to service it. Thank you so much for your prompt service. We appreciate it!

Comfort Masters is one of the best HVAC companies in North Texas. I was out of state when I noticed…read moremy house had climbed above 95 degrees inside, so I called Comfort Masters. They came out the same day, gave me estimates for both repairing and replacing the system, and helped me weigh my options. Since my unit was 18 years old and had needed more service recently, I decided to replace it. Their team came out the next day and, even though I wasn't home, replaced the entire unit with an Amana variable-speed inverter AC unit and compatible heater in one long day. Dylon returned the following week for a quality-control check, and the system has been very quiet while keeping the humidity in the low 50s. I also really appreciate that live people in the office answer the phone--no bot. I highly recommend Comfort Masters for HVAC service.

Have been waiting for over a week for someone to contact me back. Left several messages, no…read moreresponse. Called the warranty company, they have not heard from them.

Texas Heat and Air very good! American Home Shield on this type of service call bad!…read more Please read this! My A/C went out on a Friday night. I have a home warranty with American Home Shield (AHS), so I contacted them for my issue. My call was assigned to Texas Heat and Air of Cleburne, TX. I received a text Saturday morning stating that a technician was scheduled for Monday between 8 am and 5 pm. My call was placed Friday, July 5th. It was HOT! I was surprised that no one coming until Monday. Come to find out the reason that they did not come out sooner was not the fault of Texas Heat and Air. The issue was American Home Shield. They did not deem this to be an urgent call, therefore they would not pay for Texas Heat and Air to come out over the weekend. I made a call to to AHS daily and only spoke to people in another country who followed the scripted responses. Nothing happened until first thing Monday. I had left 2 messages with Texas Heat and Air. I got to speak with the owner, Terry. He was very professional, and he also explained the process of AHS. He was very respectful and also honest. He responded according to the way AHS submitted the service call. Terry sent out David by 10:00 am Wednesday. David came in and asked the right questions and listened to what i told him attentively. Within 30 minutes, he had fixed my problem. My husband and I were pretty sure that we would have to wait another day for the repair as they likely would need a part, but David had they part on his truck. Yay! He was professional, respectful, and knowledgeable. Thank you David for listening. knowledge, and the quick repair. Temps in the house were 84 to 91 degrees all weekend. Thank you Terry for listening, honest explanations, and doing what you said you would do.

Anderson installed two units in our home in 2020. They have been excellent to work with since. We…read morehave them out annually for heating and AC. They are responsive, knowledgeable and clean. They have been quick in response times each time we call. Their employees are friendly capable and we feel trust worthy . We feel their service is worth it to keep such important mechanical systems working through our Texas weather dramas We've used others and none get five stars. Anderson has earned it

Had electrical issues with my HVAC unit at home, and Andersen Air was able to troubleshoot the…read moreproblem and get my air conditioning working again. Very responsive, and technicians are helpful and friendly. We will be using them again.

Poor reasons given for not completing service! At first his service was on time and very well done…read morebut his attitude towards humanity changed and has not shown up for paid for seasonal service.

We paid Tyler Fox back in January to do repairs and install an HVAC in our rental property. The…read morehouse is far from finished and the HVAC was never installed. He only worked a few hours in April and has not worked this month. He is not responding to our texts or calls. Undependable, unreliable and unethical. My husband has resorted to buying materials and working on his days off. We are out thousands of dollars and at this point, we will need to take legal action. 0 stars if that was available. I had to give him at least one in order to leave a review.

Total rip off. will never use them again. they charged be $1300 for a blower motor. The motor…read moreitself is about $350 at the parts house, they charged me $1100??? Then they tried to stick me for other parts. They do not deal in good faith... and they were 4 hours late, and nearly 4 hours to swap out a motor.

My technician is James Snyder. What a friendly guy. And more important knowledgeable about HVAC…read more He examined all parts of my unit. Explained what he was doing. ...made sure I understood . Put it all back together with no parts left over..LOL Great guy...deserves a raise.

Installation of new Heat/Air conditioning system. Great…read morecompany to work with. We called in the morning and had someone come out and do a work estimate that afternoon. By one o'clock the next day our new heat/air conditioning system installation was complete and works great. Installers were knowledgeable, personable and very easy to work with. They kept us informed every step of the way to let us know if there were any unforeseen issues that came up and what our options were to resolve them. I believe their prices were reasonable and competitive and would recommend them for anyone looking for a new heat/air conditioning system.

From the owner: - Family owned and family operated. - We treat folks like…read morewe want to be treated, fairly and Ethically. - Military, first responder, and Essential Worker discounts. - 24 Hour Emergency HVAC Service available if requested. - Air Conditioning and heating Repairs and Service - Maintenance Agreements - Let us perform your maintenance - New A/C Installation - Efficiency tune-ups - Refrigeration

AC unit was making a strange buzzing noise, so I called them and was immediately told they could…read morehave a technician out first thing in the morning. Normally, I would have to wait a week or more to get service if I called somewhere else. Curtis showed up right on time, quickly identified the issue, and was even able to get a 2nd crew member there within 15 minutes to fix the issue. Got quoted a more than fair price, and they took credit card payments at my house. Great company, fair pricing, good work, and Curtis was the man.

Did not even try to put freon in it are fix it or even give us an option to fix it just said we…read moreneed a new unit, had another company come out the day after they fixed the leak, put freon in it. did not have to have very much. Just a little, and why our unit was out was the water flow. Sensor on the PAN was bad keeping it from running. That's all it was. the leak was where they put their freon into the system. And he just put a new schrader valve in. And it's running good. I wouldn't recommend this company. I wouldn't even give it a star. But you can't post without adding one

Charlie is awesome very courteous and was very prompt and worked fast plus my dog loved him.read more

Turned my heat on for the first time and it buzzed at me. Got the first available appt, but they…read moreworked me in much earlier. Sean was just lovely. My pig, Cabbage, was in the house and he admired her, courteously, before working on the issue. Was completely unphased by Cabbage's continued interest in his feet and the chickens being chickens. He kept me informed as he worked and made sure to keep appropriate doors and gates closed at my direction. Only complaint was the price, but any money leaving my account is too much money. 10/10 recommend this company. I hope Sean's wife convinces him to get her a pig.