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We had a horrible experience trying to find a reputable transportation company to transport a 17,000 pound truck from Arizona to Oklahoma that we had just purchased. I signed up on a site to get quotes, did not notice sellers DOT number was still visible, which allowed transport companies to look up dot number and obtain companies name and phone number, transport companies started contacting the seller to arrange pick up, outside of the site I was using to get bids, misleading the seller as if they were the hired transport company. This made the process more stressful, and caused confusion with the seller. Quotes I received on the website ranged from $2600-$3300.00 to transport the truck. Pick up window averaged up to 7 days after transport as booked. Each company that responded, I checked their reviews on BBB/google, their business registration on Secretary of State in the state they were located, and checked the operating status on FMCSA site. I was surprised to see horrible reviews on BBB, and some unprofessional responses from the companies and some brokerages/transport companies had no authorization status on FMCSA I happened to come across Amerifreight on google by accident! I checked BBB (4.8 rating), S.O.S (active/in compliance) and FMCSA (authorized brokerage). I was interested in speaking with them; they had the best history by far on BBB, authority on FMCSA. I called and spoke with Lisa Henderson. She was the most informative agent I spoke with, very upfront about what her company does and what to expect during the process. They only use companies with 4.5 star rating, they vet each company before they are assigned. She reassured me that she would be with me through the entire process, from arranging transport, pick up, and delivery. After I signed up with Amerifreight, with in a couple of hours Lisa had found a transport company, that could pick up the truck the following day (12/6/23) eta arrival 12/7/2023 for $1415.00, requiring a $315 deposit at time of booking, and remainder paid to transport company. Due to shady transport companies bothering the seller, Lisa went a step further and arranged for seller to contact transport company to arrange pick up time to ensure the truck was released to the correct company. After seller made contact with transport company set up pick up time at noon on 12/6/2023. I immediately received an update, the driver reached out and introduced himself. When driver showed up to load the truck he called me to confirm last 6 digits of vin to ensure correct truck was being loaded. I inquired about ETA a couple hours later for following day, attempt to arrange for someone to be at the shop, driver responded promptly eta 1-2pm, would let me know better eta in the morning. First thing the next morning I received an update transport would arrive around 2:00pm, which ended up being the time of arrival. Truck was unloaded quickly, no issues, guy was nice, professional, thorough at the time of drop off. Lisa kept her word and checked in randomly to ensure we had no concerns during transport! I'm very pleased with my experience with Amerifreight and transport company. They worked together, went above and beyond to ensure our experience was great!

We shipped our car from Michigan to Washington State using Ameri-Freight. (***We initially signed up with Rapid Auto Shipping about 2 weeks before and their Rep. Ed Hunt assured us that the price would not increase from what he quoted. He gave that assurance several times leading up to our pickup date. On the day the car was to be picked up Rapid Auto Shipping tried to extort another $400 out of us saying there was a problem with the initial carrier.) We then contacted Ameri-Freight, spoke with Robyn, and our car was on the carrier that same day! The price was great and Robyn's communication skills were excellent! She's a true professional in her field. The car arrived on-time (5 days) and it was a great experience! (Especially after all the stress with other brokers that preceded our hiring Ameri-Freight. Thanks Robyn!!!
12 years ago
I am so grateful to Ali at AmeriFreight for providing such amazing customer service, and giving me a sense of relief that my car was in good hands. From day one, she answered all of my questions about the process of having my car shipped across country, and even gave me her direct line. She really held my hand through this process, which is amazing because I have never had my car shipped before. My move from California to Virginia was unexpected, so I was under a lot of pressure, on a tight deadline, and had a very limited budget. I did my research, and AmeriFreight offered me the most reasonable fee. And by reasonable I mean that while there were other competitive rates, I felt that I would get the most bang for my buck with AmeriFreight. Because Ali was most responsive to inquiries, and most willing to share every minute detail about the shipping process, I trusted her. The carrier picked up my car on the exact date Ali told me they would; and they delivered my car about two days early! The whole process took 7 days. And even when I couldn't be there personally to hand over the car in California, or have it pick it up in Virginia, they accommodated my request to have a family member deal with it all. Ali provided such sense of security during a difficult time, and I am super appreciative of that. read more
11 years ago
Biggest thing I would say about AmeriFreight is that you should call your agent as soon as you can to start the process. Seems like a lot depends on your start/end locations, what your schedule is, and what you're willing to pay, and that isn't really outlined on their website. Out of the way for truckers means you pay more, wanting your car picked up ASAP means you pay more, all because this is a bid-based system. They get a 250 dollar commission no matter what they end up being able to get a trucker to ship it for (meaning no incentive for AmeriFreight to scam you, which is nice). If they put out a lowball bid (the $995 they usually quote initially), it may take a long time (or never) for a trucker to agree to ship it for that. I needed my car shipped from NC to CA and didn't want to fool around with waiting for the lowest bidder, so I asked Lecia to put it out for 1300 (250 for her commission, 1050 to the trucker). That bid was picked up by a trucker, Balasa Transport, in less than 24 hours. Car was picked up and arrived on dates promised by trucker and they were very proactive about keeping me updated via phone. Pick-up happened on the first day I listed the car as available for pick-up. Balasa's driver (Alex) also didn't hassle me or try to rush me through my inspection of the car upon arrival. My experience with AmeriFreight was smooth and easy, but it definitely helps to know their process before you start so that you feel a little more in control of the situation. Lecia stayed in touch throughout and didn't abandon me after she got her commission. They do ask you to leave reviews, but there was no incentive to do so. I agreed to leave reviews when I signed my shipping contract in hopes that it would inspire them to give me better service since they knew I'd be sharing my experiences at the end. read more
11 years ago
I contacted AmeriFreight to transport my car and Ali was most helpful in answering my questions and ensuring everything went smoothly. I highly recommend this company for their professionalism and realistic quotes. My final cost was slightly higher than my initial quote, but is fair since they are bidding with drivers. I am thrilled how quickly my car was transported across the country. I would definitely use this service again because everything went smoothly and the pickup/delivery was on time. Fortunately I had enough time to be flexible, and if you are shipping your car, schedule it well in advance because the pickup window can be as wide as two weeks for economy rate. Fortunately I did not have to wait nearly that long even though my location is off the main trucking routes; I think I received an offer in about 5 days. Another thing I would advise customers to be aware about is that your car should be completely empty and ready to go when you schedule a pickup because when I received an offer, the truck came in about an hour. Fortunately I was ready, but if no one was home I probably would've missed it. Economy rate has a pretty wide window so be sure you're flexible and keep your phone on at all times. Everything went well and I am glad I trusted the reviews online. I was thrilled how quickly my car got to the destination without problems. read more
12 years ago
I used AmeriFreight to ship my car from Williamsburg, VA to Houston, TX. The overall experience is good. Ali did a great job on explaining the shipping process and the shipping cost range to me and trying to find me a carrier under my budget. The estimated delivery date is supposed to be on Aug. 4th so I can receive the car by myself, but the driver delivered it on July 28th (it only took three days to deliver my car, very efficient carrier) which is a week earlier than estimated. Luckily, it was Sunday so my friend was able to receive my car for me. I wouldn't blame the broker for the incident since I didn't confirm with the carrier about the delivery date myself in advance. Although there was something unexpected happened, it turns out fine. Therefore, I would still recommend AmeriFreight to anyone who needs to ship a car. read more
11 years ago
My interaction with AmeriFreight began on a positive note. They brokered a shipping price for me that was lower than I expected. That's when the positive experience took a detour. Once you book a shipment, you become at the mercy of the truck driver/trucking company. You are responsible for all communication between you and the driver. In my instance, the brokered truck did not show up on the day that he was supposed to and the driver did not call ahead of time to notify me that he is delayed a day. It took tooth and nail to find out when he will actually show up to pick up my car. After the pickup, it again became impossible to get an estimate of when the car will be delivered. Calls were unreturned to the trucker/trucking company. AmeriFreight were also clueless about when my car would be picked up or delivered. They called me that they finally reached the driver and that he will pick up my car tomorrow when he already picked it up. Then they called to ask how my delivery was when my car hasn't even arrived yet. In the end, they finally did step in and started to help me with figuring out when my car will be delivered. My car was delivered undamaged. I think they are a good broker that tries to do a good job for their customer, but in the end you are at the mercy of the truck driver/trucking company. The fact that they brokered me lower price, the my car arrived undamaged, and that they at the end started to work out my issues with communicating with the driver although late in the process made this a 3 star review rather than a one star. read more
12 years ago
Good company.The only reason I didn't give it 5 stars is that once I received my quote it was hard to get in touch with Dustin via phone but when I finally did he set me up quick with a shipping company. Car arrived clean and in one piece coast to coast. read more
12 years ago
My overall experience with AmeriFreight was A++. I have heard many horror stories about auto transporters ranging from poor customer service through gauging prices. Based on these many horror stories I was extremely nervous on selecting the right auto transporter to ship my prized possession (my car)from California to New York. After doing some online research, I selected AmeriFreight because of the many positive reviews. I submitted a quote request and received a prompt reasonable price quote via email. Once I received the quote I contacted my AmeriFreight agent for this specific quote. He was amazing. He was honest, patient, and knowledgeable. He answered my questions and eased my concerns. Because I was going on vacation a week after I had called regarding quote, He let me know that it was better to wait until I was back because he knew the bidding process could happen very quickly. I followed his advice and contacted him once I returned from vacation! When I contacted him he put all the paperwork through, explained the payment terms and advised that he would be in contact with me as soon as he received a bid. Literally, as soon as I hung up the phone, in about 5-10 minutes I received an email from my Amerfreight agent advising that he had a freight carrier that was available to pick up my vehicle. He provided me with clear details on the next steps, informed me about all the documents that needed to be completed, insurance options, what I needed to do with the car to prep for the arrival of the carrier. He also gave me the carrier contact information. In less than an hour the carrier company contacted me and was ready to pick my car up the next day Friday. The carrier picked up my car on-time. By the 6th day Wednesday, from the day my car was picked up. Jordan called and advised me that my car would be arriving in the New York area by Thursday,and someone will be in contact with me by Thursday to discuss delivery. He reminded me about the payment terms. Not too long after, I received a call from the carrier that the driver was in the New York area, and my vehicle will be delivered between 6:30am-7:30am on Friday my vehicle was delivered by 6:15 am. Everything ran on time and as scheduled. My quote indicated that anticipated delivery was 7/18/14 (a total of 7 days) and my car was delivered by that time as indicated. I have no complaints regarding my service. It was truly phenomenal and I would definitely recommend Amerifreight to my friends and family, read more
12 years ago
We have used Amerifreight twice to ship cars and they are awesome! We most recently shipped a new car to our daughter from California to Pennsylvania and the whole process was so quick and easy. Their prices are competitive and their service can't be beat. We spoke to Ali and she was very good and thorough. The next day she had a confirmed carrier for us and the day after that the car was picked up. It arrived in Pennsylvania in 5 days which was quicker than we thought it would take. The car was in perfect condition. We couldn't believe how quick and painless and easy the whole process was. If I ever need to ship a vehicle in the future I would definitely use their services again without hesitation. They are very good at what they do. I highly recommend Amerifreight! read more
11 years ago
Excellent service that I would use again and recommend. My car arrived two days early (from CA-NC) and in good condition. Having a single, dedicated POC to work with at Amerifreight was reassuring and increased my confidence in the process. A much better experience than I anticipated when I first thought about shipping my car. outstanding service. read more
11 years ago
I was in Europe and needing to get my car from the east to the west coast. I hadn't done this before and after researching for over a week learned that this is NOT for the faint of heart. Almost all of these guys are crooks and scam their clients; first with a low ball quote they never expect to really charge you, charging for deposits they keep no matter what, and then going MIA and not returning calls. THIS IS EXACTLY THE OPPOSITE WHEN YOU WORK WITH MR TURNER AT AMERIFREIGHT. Thankfully I found them via the Better Business Bureau, where they are one of few with a great rating. They were clear about the quote, mentioned that sometimes they need to bump it based on current trucker going rates to secure a position on the truck. When I received confirmation of a trucker, they immediately communicated with me and gave me all the critical information to keep track of the delivery. When I called directly for any status, they were always available or returned my calls/emails promptly ( within the day). I am thankful my experience was beyond expectations, as I was out of the country I would have been the perfect target for a scam. I HIGHLY recommend these guys and specifically Mr Turner. read more
11 years ago
Great service, the freight driver was great. The only thing is don't depend on the pickup or delivery dates. Ours fluctuated a couple days and the car was picked up almost a week later then expected. Luckily we had family that could sign for it on one end. All that mattered for me is that the car did not get damaged and it was in the same excellent condition as when they picked it up. read more
11 years ago
Amerifreight is an excellent company. I have used them before and have been very happy. This time, however, the carrier contracted by Amerifrieght, CFR, was substandard. Not only did the initial driver insist upon picking my car up at 5:15 am or would not pick it up at all, but the car was delivered 4 days after CFR's commitment. In addition CFR did not keep any of us informed during the transport. Jorge was excellent through the process and informed me every step of the way. Even he was flabbergasted at the service provided by CFR, which generally has a good reputation. Overall I am happy with Amerifrieght and Jorge, but unhappy with CFR. I could not rate the company appropriately as there is not way to rate CFR separately from Amerifrieght. read more
10 years ago
I just shipped a car from Houston, TX to California. The service from Rick Morris was great. I had checked other brokers/shippers so was aware of the wide range of "estimates" but understood that I would get an actual quote from Amerifreight and choose to accept it or not. The car was picked up excatly when promised and deivered intact and with zero issues a few days later. I was very happy with the entire transaction. read more
12 years ago
Contacted Amerifreight for transporting my car from CO to NJ...car was picked up and delivered as promised. Customer service was as expected. read more
12 years ago
Overall, I cannot complain about the completedness of the service provided by AmeriFreight. They were able to find a carrier for our vehicle (albeit a few days later than requested, but still within our time frame), and while they did end up charging us more than the quoted price, it was still a reasonable amount, and was within the range of quotes we received from other companies. However, it was only after much nagging - in the form of phone calls and emails, that we got our desired results from AmeriFreight. Several phone calls got me nowhere, and what was supposed to be a direct line for Jordan dumped me into the voicemail box of a person named Heather. Jordan was, overall, quite responsive via email, however. My best advice is to keep on your customer service rep, and to check everything they send to you. I noticed errors on my contracts, which were items I had previously spelled out very clearly. As I said, while AmeriFreight did indeed get our vehicle delivered in a moderately timely and affordable fashion, they certainly did not leave me feeling at ease during the planning process. This is my first time shipping a vehicle, so I cannot compare their customer service to that of other companies - this may very well be the industry standard for all that I know. I would, however, like to note that I was offered an incentive for a $100 refund from AmeriFreight if I left the month's "best" review. When clicking on the link of previous $100 winners, they were, of course, all five-star reviews with glowing summaries. This does make me quite wary of the reviews I read prior to deciding to go with AmeriFreight - it seems to be a fairly blatant manipulation tool to manufacture higher reviews than customers may otherwise leave. read more
12 years ago
I did alot of research before choosing Amerfreight to ship my 2011 Honda Ridgeline from Arizona to Kentucky. Checked reviews and Better Business Bureau. Brett called me back within a few days with a carrier. My truck ended up having some damage, still working that out. I'm glad my truck made it to Kentucky now I can relax a little more and working with the carrier on damage. read more
12 years ago
They give you the best quote than any other auto carriers if you are flexible on pick-up and delivery dates. However, you had better consider the rent-a-car cost after early pick-up date or while waiting for delivery. In addition, other carriers' quotes will give you a good idea on the market price. This time, I have a feeling that the initial quote was too cheap compared to the market price. Therefore, they could not find any carriers to bid. So, waiting time was a waste. If they had known the market better and given us the fair quote from the beginning, we would not have to spend so much on the rent-a-car. We also had to pay more than the initial quote to get our car move. It is notable though that their customer service is always honest and prompt. Except the frustration that we did not now when we could receive our car, all of the Amerifreight people were nice to talk to. read more
12 years ago
My experience with AmeriFreight was great! Shipping my Toyota Tacoma pickup from Los Angeles to Baltimore was a breeze... The agent was very helpful, got me a great deal, and paired me with an amazing transport company (A1 Trans). My agent continually checked in throughout the process and even called the auto transporter to ensure my delivery would be on time. As a first time vehicle shipper I would definitely recommend AmeriFreight to others. read more
11 years ago
I am 100% satisfied with the driver that Amerifreight found for my vehicle. I was very hesitant in my search for an auto shipper, thinking every company would be a scam and I would never see my car again. I'm happy my car arrived safely and the driver made the drop-off/pick-up very easy. I am a little disappointed my car didn't arrive in the estimated 7-10 days, but 13 days is not bad. I also think my quote was a little low compared to what I ended up paying and that it took about a week to find an interested shipper. I did end up paying for the optional additional insurance coverage due to my paranoia, which luckily I didn't end up needing but better safe than sorry! Overall, my experience with Amerifreight was positive. The representative I worked with was very courteous and always replied quickly to my calls or emails. When he was unavailable, another rep. was happy to help or to leave a message with my rep. If I need to ship my car again, I will definitely utilize Amerifreight. It helped ease my fears knowing they were with the better business bureau, which a lot of auto shippers are not. Definitely would recommend! read more
11 years ago
Ali at Amerifreight did a great job. She was honest and clear about what to expect. That helped me plan the move properly. I was aware of every step of the process and I never had issue with getting in touch with her. We had some trouble initially finding a carrier but during second week after the order, a good carrier came along and my vehicle reached Seattle from Kansas City sooner than the original estimated arrival time. The driver was cordial and response as well. I know there are a lot of brokers out there and it is difficult to select one. I had the same problem but I am glad I trusted these reviews and gave my business to Amerifreight. read more
11 years ago
Order# 1501514360-EO I had booked a pickup and delivery with another business that I found out through Facebook they went out of business...so two weeks before we were moving I had to find a new company to help get my car shipped. After I got my quote from AmeriFreight I called Lecia and left a message. She returned my call minutes after and helped me set up the shipment on 7/15. Fast forward to 7/20 I gave her a call and asked if there was any bids for my shipment...none yet but she was updating it daily. I let her know we were going to be moving from our location on 7/30 so it needed to be picked up soon. Later that evening I got a call from Lecia saying there was a carrier 40 minutes away from my location with extra room on his load willing to take it....GREAT! We ended up paying $650 to the carrier AAA Stallion Transport and $295 to AmeriFreight. Thats the only negative I would say about this company, I was a bit confused about why our original bid took the $295 out of the carrier cost but on our final it was separate so altogether is costed a bit more ($895) then we were expecting. If we had a longer amount of time to wait for the carrier to get a lower price we probably would have waited for another bid. Overall this company was good, contacted me promptly whenever I needed to talk with them and helped find me a carrier when I was in a bind. read more
11 years ago
This was our first experience shipping a car across the country. Basically you hire a broker( for approx. 300) to find an independent truck driver to transport your car. We agreed to a price initially but were then told that a driver may not respond to such a low bid ($500) and would we be willing to go up another $300. That was irratating initially but we now realize we paid a decent price for the service. A driver was found who agreed to $700. We ended up with a total of $1040.00 which included a bit of extra insurance.Once the driver took possession we communicated with him. The first truck broke down and the trailer was transferred to another driver without more than 3-4 hours of downtime.Total travel time was 6 days. The car was dusty when it arrived but in good shape- with the few items in the trunk all accounted for.All in all very happy with the transaction. read more
9 years ago
I didn't even get to do business with this company,just made a call to get a QUOTE and the girl said that the the rep wasn't at her desk and she'll call me back in a few minutes,I waited to see when would they call back,2 and a half hours later they called and I told her the initial problem about the call time delay,I told her that while i waited it gave me a chance to check out their REVIEWS and that they were not good at all,she said " i should go with another carrier " I said " your right "and I hung up, Consumer !!! I don't know you from a hole in the wall but what starts out BAD ends EVEN WORSE in any situation,I guess that company is doing so well that 1 customer loss won't hurt them, I'm sure the owner of the Franchise would be pissed if he read this REVIEW,the # I called 770-486-1010. P.S.I wish I could give them O stars but not possible,Read the reviews and ask yourself,how can i go with this company ??????? read more
12 years ago
Overall, pickup was as scheduled, car delivery was prompt, and the car was delivered undamaged. However, I did have some other issues when using Amerifreight to ship my car. First, during the order process, I requested additional insurance, and the price quoted to me over the phone was done with that in mind. When I received the quote via email, it said nothing about insurance. I called Amerifreight and wound up paying an additional $95, so I felt that I was somewhat rope-a-doped. Second, we paid for door to door delivery, but the driver, upon arriving at the delivery city, said that he could not take his truck into a residential neighborhood, and that Amerifreight did not pay him for door to door. I had to find a friend to come with me to a nearby retail parking lot to take delivery. When I called Amerifreight about this, they said that was not their problem, that was the responsibility of the driver, and they wouldn't refund any money. So once again, I felt rope-a-doped, that I paid for but didn't receive the agreed upon service. I'm unhappy that Amerifreight did not own the entire process from start to finish, but they view their responsibility as ending once the order has been picked up as a driver. That's not how I view it, but I guess that's how it is when working with a broker, which Amerfreight is. There's a potential for a disconnect between them and the actual transport company. In the future, I think I'll try to find a company that does its own transport and will own the process from start to finish. 3 stars for getting my car shipped on time and undamaged, minus 2 stars for confusing quoting process and lack of ownership of the entire transport. read more
12 years ago
I was like you, first picked-up this 5-star vehicle transporter and get a $1495 quote. This quote tells me pick-up within 7 days and 7 to 10 days for the delivery. I was also told that I can put personal items in the vehicle as long as driver can see through the mirror. Then in reality, as time goes in a peak season, I was told I need pay $1795 for the same service. Of cause, the pick-up date was still within 7 days but start to count from when I accepted the new price. Then I was told that I need to pay $2045 including an up-front deposit of $345 to him if I wanted the vehicle be picked-up at the last day of that 7-day period. As I needed the vehicle, I accepted. When the vehicle was delivered, the driver asked an extra $180 for the personal items in the vehicle! If I would not receive an email this morning telling me to write a review for this business, I would just tell myself that the vehicle is arrived and I would never choose him again. But as I receive this email, I decide to write a review in order to tell people: "Don't believe any of the 5 stars". To understand the reason, please read the quoted text: "You received an upfront discount because you promised to leave me at least 2 reviews. ... Be sure to leave a creative subject line and informative content in your review for a good chance to get $100 cash back on your order. " read more
11 years ago
I picked AmeriFreight based on high BBB scores and the fact that the company consistently showed up in top ten lists while I was doing research on-line. Got a prompt response with a good price upon requesting a quote and decided to place my order with them based on that. About five days after the first available pick up date I was told that no carriers responded to the initial price and they will have to be more aggressive to secure a carrier. A carrier was eventually found at $400 more than the initial quote. Once the carrier was secured everything went smoothly, the car was picked up on time and delivered within the estimated time with no damage. All in all I had a good experience with AmeriFreight and while I realize it is the nature of the business paying $400 more than the initial quote still left a bad taste. read more
11 years ago
I shipped my classic Chevy Nova from Pennsylvania to California. I was in no hurry to have it delivered so i was told to use the easy saver discount rate. I waited about seven weeks and no carrier would take the car for any thing close to that rate. I did have it shipped after about seven weeks for considerably more money than the easy saver rate. The car carrier that they got for me was very professional and delivered the car on time with no damage.My son and i are very happy for that because now the car is his. read more
10 years ago
I had to cancel my shipment with Amerhifreight 3 days prior to my move. I booked my move months prior and never received any updates on the status of my move, which made moving cross country even more stressful. I sent several emails to my agent Graham as well as phone messages with no updates on my status. When I called to cancel one of the representatives rudely told me that it was normal not hear any communication if my car would be picked up prior to the move. I am so happy I switched companies, the second company I switched to gave me an amazing price to ship my car. They also kept communication with me throughout the entire process, and were able to ship my car at last minutes notice. I had used AmeriFreight for a prior move so I thought it would be okay to use them again, big mistake. I would NEVER recommend this company, the customer service was horrible. They offer a discount for a good review so I wouldn't trust any of the good reviews on here. read more
10 years ago
Extremely unprofessional!! The agent, Rick, who was assigned to us promised the car could be transported from Chicago to Sacramento within the time frame needed (within 1 week of pickup). The contract sent over said the car would be delivered in 10-14 days. The agent then told us he could not guarantee the car would be there in 1 week, reneging on what he said before. (The reservation was booked 1 month out from needed delivery date and the car could have been picked up within that time frame.) After a lot of back and forth and threat of using another company, the agent agreed the carrier could guarantee a delivery in 7-10 days. We reluctantly accepted as we were traveling internationally and did not have time to search and speak with another company. The car was picked up on 5/16 and we received a call this morning from the carrier confirming delivery on 5/30. Amerifreight has neither been helpful or honest throughout the process. read more
11 years ago
AmeriFreight set up the transport of our Miata MX5 with American Star Transportation. The car was delivered 7 days after the estimated delivery time. Upon arrival the driver failed to put the car in reverse (stick shift) and drove into the car in front, damaging the front cowling. My daughter was receiving the car and they said if we didn't accept a reduction in the transportation cost to cover repairs they would reload the car and take it back to Philadelphia and that they had no idea when we might get the car back. This was stated as a threat (take it or leave it) and since we needed the car, we really had no option so we advised our daughter to sign off on the bill of lading with a $300 reduction for a repair that will probably a lot more. After we arrived the next day and cleaned and inspected the car further we found numerous scratches and rub marks where they installed hold down straps over the car. They apparently left the windows down, the inside mats were wet and muddy with water puddled on plastic we left on the passenger seat. The front spoiler was also damaged. read more
12 years ago
I needed my car shipped from Michigan to Phoenix. I had never shipped a car before and was clueless about which company to contact and eventually after reading the reviews on several companies, I decided to go with AmeriFreight. I had a great experience with this company. Jorge is very helpful and will take great care of you! This company looks for drivers that are in the vicinity of where your vehicle is located by placing a bid out there on the market to find a driver. Jorge will tell you what the average market price is for shipping from where your vehicle is to where you want it shipped. If you go with the average market price, you might get a driver sooner, than placing a bid to a potential driver that is below the average. I was not in a hurry to have my car shipped out, so I placed a bid lower than the average price to ship from Michigan to Phoenix, and it took about a week to find a driver. However, the driver still wanted a bit more than my offer. It also depends on when there is a driver in the area that has room on their truck and is willing to pick up your vehicle. Jorge will explain all of this to you. Once Jorge finds you a driver, the driver and/or the company the driver represents will contact you and take it from there and work out all the details. For this being my first time, I had a positive experience, and if needing to ship my car again, I will contact Jorge. Also, check with your auto insurance company to make sure they will cover any damage done to your vehicle should anything happen to it along the way(weather related damage, driver carelessness..etc). Nothing happened to my vehicle, but I contacted my insurance company and if anything happened to it along they way, they would coverage it. This way I didnt have to pay for the insurance offered by AmeriFreight. read more
12 years ago
Amerifreight shipped my car from Illinois to Oregon. It was ready for pickup July 28. The original estimate for shipment was $995. Graham with Amerifreight was very helpful in assisting me with the processes I have never shipped a car before. The only disconcerting thing was although their website and forms you fill out do you say that the price could be adjusted the initial estimate of 995 Dollars Was Way off as a day cost $1450 to actually ship the vehicle. It ended up being shipped approximately 10 days after the initial day that it could be picked up which was mostly because the initial estimate was so far off. The actual shipment went well and the car was in good shape when it arrive. Really the only thing that was subpar was that we chose them are afraid because the price was so much lower than their competitors however by the time I went it up paying for the actual shipping cost of $1450 it was several hundred dollars more than the competitors. It is hard to know if we would've chosen and our freight again had we known this initially. You should also know that in order to get the price of a quote you you have to do to online reviews or they will charge you an additional $50. This would be fine of itself however when you get the email to remind you to do this they've put the salesman have an awkward position in which you have to give them five stars are also salesman can I get in trouble or be at a loss of his job. This will likely give falsely elevated or increased numbers of five star reviews even if people aren't as happy as they would be. That being said I would likely choose an effort again as far as an option if their prices were equal to their carriers as I do feel like the car was shipped and taking care of as appropriately as it should've been. read more
11 years ago
AmeriFreight was able to sub out the transportation of my wife's car after a repair made over 400 miles from home. Our car broke down in Pennsylvania en route to Massachusetts on a Sunday we had AAA tow it to Pep Boys. When Pep Boys needed extra time to get the parts we had to rent a car and drive home. The total cost charged by AmeriFreight was in the ball park of our estimate of what it would cost for gas (two ways with one car, one way with the transported vehicle), restaurants and a motel for a night. AmeriFreight was very professional contacting me and keeping me in the loop. We found many other companies who offered to transport the car, but their reviews did not instill confidence. The car was ready to be picked up at any time and GA Transport (who was subbed out to pick up the car) contacted me to ask if they could pick it up early. The delivery was made on time to an alternate location we decided on for ease of parking the truck read more
More info about AmeriFreight Car Shipping
205 Greencastle Rd
Ste A
Tyrone, GA 30290
Directions
(770) 486-1010
Call Now
Visit Website
https://www.amerifreight.net
Payment methods
Does AmeriFreight Car Shipping take credit cards?
Yes, AmeriFreight Car Shipping takes credit cards.
Other Amenities
Does AmeriFreight Car Shipping have free WiFi?
No, AmeriFreight Car Shipping does not have free WiFi.
From the Business
Specialties
AmeriFreight is a top-rated car shipping company in Tyrone, GA. With 20 years of expertise, we connect you with vetted carriers for reliable vehicle shipping. Our experienced team has shipped over 100,000 vehicles and earned thousands of five-star reviews. We have extended hours and dedicated teams to handle the specifics of your auto transport needs. We offer door-to-door service, guaranteed pickup times, open and enclosed auto transport, and much more. We want to be your trusted and reliable car shipping partner!
History
Established in 2004.
AmeriFreight has been a game changer in the car transport industry since its launch. We are a logistics company that specializes in transporting vehicles across America. We also provide vehicle storage for customers.
Meet the Business Owner: Sameer I.
We offer Discount Auto Transport rates, together with exceptional customer service and the best protection in the industry.
More Info
Hours
Ask the Community - AmeriFreight Car Shipping
Is this a trustworthy company?
I can't attest to the trustworthiness of the company but I csn tell you that they will find you a carrier and you will more than likely pay more than their advertised price.
Review Highlights - AmeriFreight Car Shipping
“Lecia was very personable, straightforward, and approachable.”
Mentioned in 22 reviews
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Why does Yelp recommend reviews?
605 reviews that are not currently recommended
The reviews below are not factored into the business's overall star rating.
12 years ago
I researched online, as I always do first when entering new territory. As a result, I then called AmeriFreight. Lecia assisted me in understanding what would be involved in shipping my car to my Mom in Maine, who needed a car within the next couple weeks. Lecia answered questions honestly about what would be involved, and I was confident in dealing with AmeriFreight. We confirmed some things by email and finished setting things up for her to search for a truck to transport my car. Lecia called me about a day later and had located a driver, but I was not able to get my car to the pickup location that soon. Lecia understood that and said she would keep looking for the next opportunity. Lecia called me again in a couple more days just to keep in touch and confirm she was still looking for a driver for us. Things had changed some at my end, and I told her there was a chance I wouldn't be shipping my car after all if we ended up buying a car for my Mom from someplace nearby to her. I told Lecia maybe she should put my request on hold until we figured things out. Lecia was very understanding and said to let her know when I wanted to reactivate my request. After several days, we determined my car was still going to be the best way of meeting their needs, so I called Lecia, and she picked up right where we left off and began looking again. The very next evening, on behalf of Lecia, George from AmeriFreight, called me with an offer to ship my car the next morning. The pickup and dropoff locations I had given for each end of the shipment would involve some travel for us but I had figured these would be fairly easy to access with a large truck and trailer. George told me right away that the driver's fee was a little more than their initial estimate of shipping costs, so I needed to decide if I wanted to do it or not. I considered the increase and asked if we could negotiate any closer delivery points to the pickup and dropoff locations I had originally chosen. I said I would be willing to pay the extra amount if the driver would pick up my car very close to my home and also deliver right to my Mom's home in Maine, since their current car had gotten very untrustworthy, even for short distances. This would save them and me together, almost 60 miles of driving to meet the truck, plus another driver and vehicle to get each of us to or from those locations. George called the driver, made our offer, and the driver agreed. We had a deal, I signed the contract and sent a scanned copy to George by email, and he provided the contact number of the driver so we could communicate directly as needed. The driver, DR Transport, called me and we arranged for pickup right from my home the next morning by 11AM and delivery right to my Mom's home sometime the following day. WOW. DR Transport's driver and an assistant came at 11am, took pictures and filled out a form noting some minor paint damage on my car (at 15 years old, with over 200,000 miles, it was in good shape for its years, but it wasn't "mint condition") and then they loaded it up on a single vehicle trailer. It was getting individual service all the way to Maine! I rested easy and was confident that AmeriFreight had done their homework and DR Transport would take good care of things. The driver and assistant were super nice guys and comfortable to deal with. They delivered the car to my Mom's home the next day, almost exactly when they had expected to arrive. The car was unloaded and inspected by both parties, payment was made, forms signed and provided to my Mom, and the whole process was finished. I admit that my greatest concerns had to do with letting a car I've trusted for so long be put in the hands of total strangers and go off down the highway. But honestly, by dealing with AmeriFreight, my concerns were alleviated and I rested easy about it. They handled my private information responsibly, put in time searching (TWICE,) located a responsible driver, informed me of everything I would need to do, cautioned me about things I shouldn't do, and didn't just disappear once I had paid my deposit and shipped my car, instead following up after the fact to make sure all was well. And to think, I was seriously thinking of driving all the way to Maine myself and then flying home. I would have lost a few days time and work, probably some sleep, and added another 900 miles on the car, not to mention leaving some family and home responsibilities to others to others during my absence. I give AmeriFreight and DR Transport A+ marks and if I have to ship again, I'll just call AmeriFreight, have them check with DR Transport first, and then just relax and then let them set it up for me. This was WAY easier than I would have thought read more
6 years ago
Ok, So the first thing you need to know is how this business works. There are truckers throughout the US who make regular runs. Depending on how busy they are and the location of your vehicle, THAT ...and only that is what sets your price. There are a ton of brokers who post the opportunity (your request for pickup and delivery). The truckers all scan the same posts and then choose the cars they pickup based on the price you are willing to pay and if it fits their route. One day a truck might go cross country for $1,200, the next week if the same trucker is busy, it might cost you $1,800. The brokers have absolutely no say on what the truckers will take. It is 100% the decision of the trucker. Brokers who offer less prices are just trying to get you locked in and then up the price. If by the unlikely chance there is a truck who is willing to take their lower price, then you possibly would get that rate. That's a dice throw and you don't want to end up with a guy in a pickup truck with a shoddy car trailer hauling your late model luxury car. If not, you will wait as long as it takes for you to get a legit truck to take your offer, or, as they all do, the broker will call you back after a few days and tell you that you have to pay more. So what makes Sam at AmeriFreight better than everyone else?..because she is an honest woman who gave it to me straight from the start. I had plenty of time with this car, so we initially posted the offer relatively cheap. Sam was completely honest with me on how we might get lucky but if we didn't get a quality taker on the price within a few days, we may have to up our offer. Sam was awesome with her communication and was willing to discuss options at any time. After 4 days, we decided to raise our offer slightly. Mind you, she could have come back with a higher number than we ultimately offered and guaranteed her comission but instead she was looking out for my best interest and upped it a little at a time. So after a week we put out a slightly higher number and got a taker within a few days. Mind you, everything is flexible when you are trying to get the best price, so unless you want to pay top dollar, which will pretty much get you your car EXACTLY when you want it, then you have to be flexible. They picked up the car the next day and said the trip from Fresno CA to CT would be around 7 days. Turns out the car was picked up by a local hauler who brought it to Southern CA for the long haul truckers. It sat there for a few days but then a wonderful guy named Steve and his wife picked it up. The dispatcher co-ordinated the pickup and Steve and I talked two days before delivery to schedule an exact pickup location and time. The car ended up taking around 10 days from the initial Fresno, CA pickup point Fairfield, CT drop off, but having good communication made the whole thing go like clockwork. My suggestion is to save yourself a lot of headaches and go with the AmeriFreight company. Be sure to ask for Sam and her team. Tell them you read this review and want the straight story. Then take their advice when they give it to you. FYI, they don't take their commission until your car is scheduled for pickup! Most of the negative reviews in this business are because of the hustle the brokers give you and you always feel like you are being lied to and upsold. This was a great experience. Last, Don't believe any reviews you read other than on Yelp. All of the others are untruthful paid reviews that the companies put up themselves. Check the difference between their reviews and Yelp's and you'll find the truth. And don't pay attention to the cry baby's who don't understand this business and complain about things they didn't ask about or clarify on their own. Jon read more
12 years ago
We moved from Utah to New Hampshire for employment. I was certain that I was not going to drive my family and cars across the country given that I only had a short window between terminating one job and beginning the next. I sought out all methods of having our two cars transported to New Hampshire. Doing web searches, talking with friends and colleagues, I quickly became discouraged. There was no guidance and it seemed that many companies turned out to be frauds. I read that companies were paying to have positive reviews posted, others were fakes and some simply outsourced the job to un-knowledgeable third parties. I became so distraught that I looked into rail transport and other means. However, none of these were available to our destination. I began making calls and receiving quotes from many companies online. I finally stumbled on AmeriFreight via the BBB. I sent them an email and actually received a call from a PERSON, Graham. He was very knowledgeable, honest and friendly. He helped me understand the process of auto transport and clearly explained his role in the process. He made no false promises and I felt that I was speaking to a real, honest person. That, along with the reviews I read, made me contract with AmeriFreight. Graham clearly explained to me the different options for shipping my cars: covered or not, closer pick-up times and protection/insurance options. He worked with me on my tight moving schedule and we agreed on a pick-up window. Well in advance to that window, he found me Green Way LLC Transport, who agreed to move our two cars. I have a small SUV and a passenger car. Green Way was on the spot in communication and professionalism. All along the way, Graham from AmeriFreight kept in touch and ensured that my communication and interaction with Green Way was on target. The day prior to pick up, we actually had to change the pick up location by 30 miles. There was no problem in contacting AmeriFreight and Green Way short notice and they agreed to meet us at a new location. The pick up went smooth, professional and was right on time. Along the transport, we kept in touch with the carrier and with AmeriFreight. No issues. Our cars arrived right on the day promised. We actually were not able to pick up the cars on the delivery day and AmeriFreight and the carrier arranged for our cars to be stored for two more days. For pick-up, we were again accommodated beyond the call of duty, having the storage person come out and meet us to hand over our cars two hours after their closing time. In summary, I am simply amazed by the professionalism, honesty and overall accomplishment of AmeriFreight, and Graham specifically. Our cars were dealt with perfectly, we were accommodated beyond the call of duty and there were absolutely no surprises or issues. There was no damage to the cars, delivery was on time, communication was honest and professional. We were always aware where the cars were, could always get with touch with AmeriFreight and the Carrier, and had absolute peace of mind while our cars were under way. Price was very reasonable and right on par with other quotes. Our final price even included two days of storage after arrival on location. I highly recommend AmeriFreight and only wish it would have been easier to find our about them in the first place. I hope that my review will help convince you of using them for your transport needs. I would be happy to answer any questions. read more
12 years ago
AmeriFreight was recommended by a friend who had good luck with them. This was not my case. They put me in contact with Aztrans, my carrier, and the whole experience has left me with a bad taste in my mouth. AmeriFreight first tried to tell me that the cost of my shipment would be $100 more than the quote that I received online -- something that my friend also experienced. However, after haggling with them (which I would have preferred NOT to do) they agreed to honor the online quote. Regarding shipping, I was originally told that the car would be picked up on a particular date. However, last minute, that date was moved several days earlier. This wasn't horrible, but it was inconvenient. Then the real problems began. I repeatedly told AmeriFeright that I would not arrive at my destination until later that month. They told me that the carrier would keep my car at their lot and that all I had to do was PAY for a cab to go pick it up. I thought this service was supposed to be easy? Door-to-door? Why should I take the time and pay the additional money to pickup my car 15 miles away? Thus, AmeriFreight agreed that the car could be kept at the carrier's lot ("for free" they said, trying to make me feel privileged) until my date of arrival. Unfortunately, the day I arrived at my destination, I soon found that one of the Aztrans drivers was keeping my car at his HOUSE and that the keys to my car were IN his house. This meant that I could not pickup my car even if I wanted to pay for a cab. Further, the driver was out of town for the week and I would therefore not be able to receive my car until his return. Managing without a car for a week meant that I had several additional expenses which I now had to pay for out of pocket. Both AmeriFreight and Aztrans refused any sort of discount given the late delivery, unprofessional treatment, and additional out of pocket expenses. Finally, after filling up my car with gas for the first time since receiving it, I noticed that the gas flap releasing mechanism was broken (the metal inside was bent, was being used to keep the flap attached to the car, and additional pieces of metal inside the flab were broken off entirely). Since I didn't fill up WITHIN 48 hrs of receiving the car, the insurance coverage that I purchased through AmeriFreight is totally worthless. Overall, a bad experience. I would not do it again. Unprofessional all around. Try your luck elsewhere. read more
12 years ago
In the past five years, I've had cars shipped from the East Coast to the West Coast, and from the Pacific Northwest to Southern California. I never had a very bad experience but a few times there were inconvenient delays without good reason, some surly customer service, and none of the service providers ever stood out a being notably superior to the others. When it came time to select a transport company to ship my car across country to my mother, I wanted to be certain I hired a company with a great reputation for delivering upon promises, providing outstanding customer servie and support, and charging reasonable rates with no hidden fees. After a few research sessions, a few conversations with various providers, and soliciting a handful of quotes, I settled upon AmeriFreight, a company with which I had not worked before. From my initial electronic communications and phone calls with Jessica Ferris, I knew I had made the best choice. She is the consummate professional, direct and honest, and always quite courteous. The quote she sent me was accurate and honored throughout. No hidden or surprise charges here. Throughout the whole experience, she called or wrote to update me and check in on me, connected me with the local driver who was also very courteous, and she ensured things revolved around my schedule, not theirs. Jessica and AmeriFreight knew how important this particular shipment was to me because it is a gift for my mother and I wanted it to arrive on time in exactly the condition I shipped it, and equally important I wanted anyone who contacted my Mom to be polite, helpful, and kind. Jessica ensured all those goals were met. My Mom told me this morning that the car arrived exactly as the driver promised and he was very nice to her. I had sent my Mom over a dozen photos of the car taken the day it was picked up, and she said it's in exactly the same condition. The first estimate I got from Jessica was it will be picked up on either May 6 or 7 and arrive 10 days later. It was picked up on May 6 and arrived on May 10. Jessica sent me a note, too, to let me know it had arrived and to ask if everything was okay. Yes, Jessica, it certainly is! Next time I need to ship a car, and every time after that, I will hire AmeriFreight again and that is due in large part to Jessica. Thank you, Jessica, in all sincerity for taking care of something very important to me. YOU ARE TRULY WONDERFUL!!! read more
10 years ago
I needed to ship my 2015 Honda CR-V from Virginia to California by Jan 6, 2016. In the beginning of Nov 2015, Graham gave me an estimated quote of $830. I found this price was much lower than other auto-shipping company, so I paid the deposit $290 and they started to find the driver for me. Until the middle of December, I still haven't heard anything from Graham and I began to worry if they really could get me a driver before Jan 6, 2016. So I called Graham and he promoised that I would be his top priority. He indeed fulfilled his promise and found a driver for me (CAA transport) within one week after I called him. The driver asked $950 for delivery fee, so now the total cost would be $290 + $950 = $1240, which was much higher than the original estimation ($830) from Graham. I was not sure if this "price suddently jumped" was normal in this business or I was being tricked. Frankly speaking, the price of $1240 actually lied in the range from the quote of other auot-shipping companies ($1200 ~ $1300), so I did not see what kind of advantage I would gain if I kept going with AmeriFreight. However, I was in a hurry to get the car shipped so I still accepted their offer. The pick up date was set to be Dec 25, 2015 and they said the car would arrive in California before Jan 6, 2016. However, I told them in the beginning the car had to be delivered after Jan 6, 2016. Otherwise, I could not get my car in person (my flight was Jan 6, 2016). Fortunately, they checked with CAA transport and CAA transport agreed to hold my car and wait for my arival. The CAA transport did deliver my car on time on Jan 7th, 2016 and finally I felt relieved after getting my car. To conclude, I think AmeriFreight did get the job done in time. However, I do have the following suggestions for them. 1. Avoid "the final price suddently jumping so high compared to the original quote" 2. Pay more attention to the customer's requests in the beginning. Do not let the customer to remind you. 3. Keep interacting with the early-booked customers with emails or phone calls to let them know you did not forget them, especially when the pick up date is approaching. I look forward to seeing AmeriFreight becoming a 5-star rating company and shine in the future! read more
12 years ago
TL, DR: AmeriFreight is awesome, and I will use them forever. So here's the thing: I ship cars that I really care about cross-country every three years. I'm not a collector, nor a dealer, nor a broker. I'm a US Army Soldier with a wife and teenaged daughters. Every two-to-three years, my duty station changes, and we have to get our small fleet of vehicles from one state to another. So I have a lot of experience with car shippers, but, unlike a business that does it professionally, I care passionately about the cars I load on the truck. They're not for some buyer at the destination, they are _my_ cars, and I want them to arrive quickly and in great condition, because I and my family will be driving them. They're like old friends to us. AmeriFreight is, hands-down, the best and most professional car shipper I have retained. Their paperwork is simple and self-explanatory, their prices are reasonable, and they do exactly what they say they will do: move your car quickly and safely from origin to destination. What I really, really love about them, though, and what has made me a customer for life, is their ability to communicate with the customer. AmeriFreight kept me informed at every stage of the transaction. Their e-mails arrived promptly, they kept to their communication schedule (if they told me they'd get back to me the next day, they got back to me the next day), they made sure I knew who I was talking to and why when my case was referred from one employee to another, and, miracle of miracles, when I called them, a real human being answered the phone, demonstrated familiarity with my shipment, and ANSWERED MY QUESTIONS. The driver showed up at exactly the right spot, bang on time, and treated my car with respect and care as he unloaded it from the truck. He was scrupulous about the post-shipping inspection, and gave me a receipt without prompting. The entire process went smoothly, and I am extremely satisfied with the result. The next time I ship one of my cars (and there certainly will be a next time, alas), I'm calling AmeriFreight. They're offering me a $50.00 discount to post this review, but I would've done it anyway. With customer service this good, they deserve to prosper. read more
6 years ago
You know how broker's talk your ear off and promise you the world when all you want is a reasonable estimate and whether they will be a good match for your service need? Then I'd recommend calling Sinclair at Amerifreight. I called this company because they were toward the top of the list for long distance car transport. I had the luck of Sinclair picking up when I called. He was friendly and indormative but not overtly so, like those saccharine brokers who coddle you and are sunshine and roses but walk away before the ink has even dried on the contract. We had to ship two cars, but on seperate dates. I explained my situation to him about how the date for shipping my car was flexible but the other vehicle had to be guaranteed on a certain day. He was quick to understand the situation and explained the process from start to finish and once I understood the process, we worked out an arrangement that suited my cars needs and requirements and also took a huge weight off my shoulders. Sinclair went above and beyond to find me the best driver and accommodations I required. After updating me on an offer, I declined and he was intuitive enough to know not to reach out if the offer was not close to my price range. Since we are moving, time is 9f the essence and he did not waste any by calling unnecessarily, and went the extra mile to explain my situation to the driver so they would accommodate my pickup time and date and also got the driver to agree to a lower price. All of this was taken care of and all I had to do was eaign a few documents and have a couple pleasant phone callswith Sinclair. Once he obtained a a reputable driver, she texted me instantly and took things from there. My car arrived on time and in great condition. Sinclair called me occasionally to give me updates on the status of my vehicle, which was very much appreciated,. He calmed me down the first time we spoke and I'm a bit of a control freak so for me to put my trust.in him to handle 95% of the situation, is no easy feat. He was always reassuring when I had questions or concerns. I wish I found him earlier so I didn't have to deal with the stress of pre shipping jitters. Thanks for everything Sinclair, truly. read more
12 years ago
Thank you Jordan, Thank you AmeriFrieght! First, incentive or not to post a review doesn't mean the review has to positive, just honest. I am honestly happy and satisfied with my entire experience working with AmeriFrieght. I had anxiety just thinking about the logistics of getting my car from California to Connecticut. My car is very important to me as it is with most folks. I started surfing the net and became overwhelmed with all the companies that transport vehicles. I asked people I knew to try and get "word of mouth" referrals. Got a few with low BBB ratings. Back to the net. Called around and got some quotes. Some were too low (made me nervous, as it should), some too high. Time was running out for my dead line for my transportation needs. Studied theTransport Review site one last time and decided to call Jordan. Very pleasant to work with. So glad I trust my "gut"! A+ BBB rating. Any negative review was handled. Price was fair. All questions answered. Jordan was very patient, professional and courteous. The gentleman who drove the truck was very nice and professional. Needless to say it was smooth sailing or should I say rolling all the way... They did everything they said they would. The timing, the tracking, the constant communication. I am very happy that I can recommend a good solid transport co. to others. That they will be able to rest assured as I was. read more
12 years ago
We started the car transport process back in May with another company. My dad wanted my son to have my mom's 1993 Mercury Grand Marquis. Dad lived in Pennsylvania, we are in Arizona. Being 82 years young, my dad wanted an honest company who stood behind their work, was on time, and showed up when they said they would show. With that said, we contracted with a company to move the car in June. The car was ready June 23, 2014. The business we first contracted with prided itself for its quick turnover (1-7 days, not the industy standard of 7-14 days). I was thrilled. Our quote was affordable (but as I later learned not competitive), so our car sat. Trying to call the company was fruitless; lots of left messages on answering machines. A total lack of communication and how the car transport business works. Totally unprofessional. My father became increasingly frustrated as well waiting on a driver to pick up the car. So with that, I called another company. They were vey nice, and they explained the car transport system to me. It was refreshing. I decided to network through the BBB (Better Business Bureau). AmeriFreight was right up there on their recommended companies. Right from the start, Ali Miller explained the entire process, apologized for other companies nasty business practices, and told me what I needed to do to have AmeriFreight move my vehicle. She posted my quote, got an interested driver (Thanks BEST and Hector!!), coordinated the car move, and kept me posted on every aspect of that move. I knew when the vehicle would be picked up, what my dad needed to do, and when the car might be delivered. Ali helped me contact the driver and the company, and it all ended up great. The car took 6 days to travel from Pennsylvania to Arizona. The driver Hector could not have been nicer to my dad and I. If you want a great experience with a company who care about how they did and what you thought, give AmeriFreight a call. Thank you, thank you Ali Miller. Our family is so very appreciative. read more
12 years ago
My parents moved back to the US from overseas and they needed their vehicle shipped from western NY to Texas. I have never transported a vehicle before and know absolutely nothing about how the industry works. I, like everyone else, submitted a request to a couple sites and was inundated with quotes, phone calls, and texts that ranged from $600 to $3,000. Without knowing much, I jotted down some numbers and called a couple carriers back in the hopes of learning something. I ended up not trusting anyone I spoke to because info was all over the place. I was more confused than when I started. Then I found the Transport Reviews website. I joined, ran a quick search, and decided to make phone calls to the top 5 rated companies. AmeriFreight came in way under everyone else cost wise. I was very skeptical at first because the rate was so darn low, so I went to their website and was pleasantly surprised at how professional it is. It has loads of good information for the novice such as myself. I took a shot, called and got hooked up with Brett. He was very patient in answering all of my questions and emails. I did go ahead and make those other 4 phone calls. Only one other company was as pleasant to deal with, but their rate was $500 more for the exact same service. So, I booked using the J-tracker feeling rather proud of myself. About 5 days later, Brett called and they already had a carrier. The rate was $200 higher than originally quoted, but I was not surprised as it is spelled out clearly in the confirmation email that rates can be re-negotiated depending on the carrier but they will be confirmed prior to pick up. Having said that, even at the higher rate, AmerFreight was STILL cheaper than anyone else by at least $300!!! The vehicle arrived 8 days later in perfect condition. I would not hesitate to use AmerFreight again. Kudos for being a different breed of auto transporter in what is seemingly a dog pile of mutts. read more
12 years ago
Robin L. Classy company moves classic truck! This was my first experience hiring a shipper to move a vehicle. I was very concerned after reading horror stories on the internet about bad shipping companies. I was most certainly concerned since I was shipping a 1971 Chevy C-10 Pick-up in original condition from the West coast to the East coast. After searching Google for a few weeks I settled on Amerifreight for their quick response to my quote request, price, and positive reviews. Jessica was my contact and she answered all questions and responded promptly via phone and email. In fact even one day I sent an email to Jessica and I received an "out of office" message back. I called the office and they said she was out sick that day, but she still responded to my email within a couple of hours. Now that is dedication! Back to moving the truck, I selected the economy package to save money. Jessica stated it may take 5 to 7 days before the truck would be scheduled to be picked up and the truck was picked up on day 7! Even though the Memorial Day holiday was in the middle, the truck was loaded for delivery as promised. I was very pleasantly surprised, when the truck made its journey successfully from San Diego, California to Newark, Delaware in just 4 days. No damage on the truck. The driver, Nazarius from New Empire Brothers called me called various time to keep me up to date of when he would be delivering the truck. Since he was arriving late night, he gave us options of where and when he could deliver the truck. The truck was pretty dirty, but I expected that because I went with the Open Transport. I found out that Nazarius had to move my truck on the transport during the journey and had to jumpstart it, but he did not charge me extra for that. An all-around great experience... I'd use Amerifreight again. read more
9 years ago
It is very important to understand the system that Amerifreight uses prior to shipping with them. Amerifreight does not ship directly, they are merely a middle man service to link you up with direct shippers. This means that they can't have direct control over the quality or timing of the shipping process. They do, however, attempt to do so by ensuring that all shippers are insured (which is good), as I had one back out because they didn't want to produce those documents. The price you get quoted first will likely not be what you pay in the end, especially if you pick a longer timeframe and cheaper option. You are given a couple of options/timeframes or "packages", and the shippers sort of "bid" on them. They likely know they can get more, so expect to pay $100-400 more than the lowest quote. If you pay the highest rate from the getgo, you can probably get a fast shipment, otherwise if you try to save money it may take time and not be on your most desired schedule. That being said, mine took longer and was more expensive than expected. The shipper did not show up on the first day, and arrived a little later than expected for delivery as well. The car, however, was in good shape (it was a classic car, so this was very important to me), and in the end that is what mattered more than the time to me, in this particular instance. If I needed the car faster it would have been more frustrating. The Amerifreight staff seem great and very helpful and responsive. Just understand that you will pay more than your initial quote, there are VERY HIGH credit card fees in addition to that charge, and that Amerifreight doesn't ship it themselves. In summary, their service feels slightly misleading, but in the end work out-- just at a higher price, in my case about $200+$100 credit card fees. read more
12 years ago
I recently relocated from North Carolina to Pennsylvania, and my new employer was going to pay for the move. However, the local moving company who was contracted with my employer was unwilling to discount the price for shipping my 2002 Hyundai Elantra. That meant I would have to pay out-of-pocket for a portion of the move. After putting a large down payment on a new house in Philly, I didn't have the extra cash on hand to do that. So, after reading numerous laudatory reviews of AmeriFreight online, I spoke to Jessica, who gave me a quote of $495 for economy, open-truck shipping. Jessica also explained that there was an option to allow carriers to bid up to $200 more, if time was of the essence, which it was for me. Within an hour of speaking with Jessica, who was very professional and fully explained what to expect with the bidding & shipping process, we had a carrier bid for $650. That was still very acceptable because it was about HALF as much as the original moving company had quoted me. The carrier was IKA Group LLC, and my contact person was a friendly gentleman named Eldari. Both Jessica and Eldari were consistently available by phone, text, and/or email throughout the shipping process. Because the carrier beat me on the way up to Philly, I had to go meet Eldari in Bensalem, PA (15 miles outside of Philly) to pick up my Hyundai in the "yard." The yard was very dusty and dirty, because of high-traffic tractor trailors using dirt roads and dirt parking lots, but my car started fine and did not appear to be damaged during shipping. In sum, if you want to save hundreds of dollars by avoiding the inflated prices of name-brand, contracted movers, then do what I did...CALL JESSICA at AmeriFreight! Phone Direct: 678-608-0557. Email: j.ferris@amerifreight.net read more
12 years ago
I have never shipped a car before so I didn't know what to do. I put a request online for quotes and I was immediately inundated with a barrage of quotes. Ameri-Freight was actually one of the first. I decided to check the top shipping companies by Google and according to the BBB, AmeriFreight was in the top 5. So I called them up. I actually needed to ship out the car fairly quickly as I was going to be taking a new job in California within 10 days. AmeriFreight said the earliest would be the 24th with 7-8 days shipping. So, I figured I'd rent a car for a couple days. Well, after submitting my deposit, a couple hours later I received a call about picking up my car on the 21st and that it would be there on the 26th when I arrived. I met the transporter at the local grocery store parking lot, he loaded the car, and it was in LA when I arrived. I plan to use AmeriFreight again when my wife moves to LA in a month. The one thing I was not expecting was that I would need to pay the auto transporter in cash the day of pickup. I thought I would pay the money to AmeriFreight and then they would pay the auto transporter. Nope. To me, this raised red flags. I don't know if that's because of my upbringing in this generation that just uses credit cards all the time or something else. It would have been nice to have been told this initially before I started the payment process. However, I did some more research after the fact and auto transporters do only take cash or money order as standard practice. My worries were eliminated. I ended up paying with a money order. I arrived in LA, picked up my car after some problems with the auto transporter (they gave me the wrong address), and I am now driving my beautiful Orange Challenger around LA. I will use again. read more
7 years ago
This is a review for AmeriFreight and Erica who works there (order No. 1501708008-JC). First I have to say the whole Auto Transport in general is a very "scummy" industry. Too many rip-off brokers saying they will do something for you and end up just stealing your deposit. And the too many transport companies that say they will be there and either cancel on you or not show up at all without notice. Also, any quote you receive is the least amount you will pay and not the most likely amount you will end of paying. So after reading many reviews I decided to go with AmeriFreight. I got my quote (least amount, which AmeriFreight was upfront about) and we were off and running. Erica and AmeriFreight started doing their thing and after telling her the date parameters (pickup & arrival) I needed to work with the fun started. There were a couple of small missteps along the way which were caused by the transport companies having issues, not AmeriFreight, but finally we were able to get everything done on time and the whole pickup & delivery couldn't have gone more smoothly. Erica updated my file with notes, which any of her other co-workers could inform me about when I called and Erica was unavailable. I appreciated that. I ended up paying about $100 more than my least amount original quote and I'm actually glad I did. I'm guessing I ended up with one of the best, most reliable transport companies in the business getting my car from South Florida to North Georgia in less than 24 hours. I ended up paying 180 (credit card) to AmeriFreight after they had the job scheduled and 455 (cash) to the transport company when they showed up with the car. Thanks Erica and AmeriFreight. read more
10 years ago
Journey of myCamery from San Diego to Portland, OR, overall its good. My Car had to move from San Diego to Portland, OR when I contacted Amerifright, Graham told me the fact that they are a brokerage company for vehicle transportation and they link up actual carrier and me for this movement. I was told that there is a carrier available either next day or the 2days from now and the delivery would require a minimum of 3-4 days for 1600 miles distance. As I need car for 2 more days, but I thought the car would be in portland by the time I reach there I have chosen to get my car picked next days and it will be 3 days by the time in portland to pick my car. The car was picked by CSA Auto carrier at 1AM the next day by Garik (driver) we quickly finished the paper work and he said car will be delivered to me in portland in 3-4 days. I reached portland on third days and took a rental car for 2 days just in case if myCamery is delayed. I was contacted Garik after 3day regarding the delivery time and he said he is stuck with some other car delivery and he will be there in 5-6 hrs on 4th day. And I called him on 5th days again and he said he will be there by afternoon that day and I was hopeful I can return my car as I took it for 2days. However the car was delivered to me in the evening at 10PM on 5th day in good shape. It was dusty due to rain as told by Garik but it was in same shape as it was picked. Though I had to pay for my rental car an extra day of rent. I was glad that car reached me in 5days as it is in same condition. So overall I give them a Good rating for this satisfactory service. read more
11 years ago
Very good experience overall. Ali Miller was great to work with. She was friendly and helpful each time I spoke with her on the phone. It took more than 15 days for her to find a carrier but she contacted me within that time and kept me posted. She changed the pick-up location to a larger city nearby which worked because she found a carrier shortly afterwards. It took approximately three weeks. The cost to transport my truck came to more than the original quote but was within the average cost from other quotes that I had received. The truck had to be driven to a location different from the address it was located at. A little inconvenient as I had to have family members coordinate with the carrier and drive the vehicle to where the carrier wanted to meet since I had already left the area. All-in-all the pickup went well. The carrier delivered the truck in six days which was sooner than I had expected. The truck arrived fine, no damage. The only thing to mention was it had oil on the top and right side of the truck. Not sure if it came from the vehicle above it during transport, but thats what it appeared to look like. It took a little scrubbing but I was able to clean it off and the truck looks fine. I would definitely recommend AmeriFreight to anyone looking to transport a vehicle. Just keep in mind they are a broker and not the company who actually hauls your vehicle, but they do appear to be selective in the carriers they use. I would definitely use them again if I had to transport another vehicle. read more
8 years ago
I got so lucky. I had no idea where to start as this was our first time having a car shipped cross country. I searched the internet and AmeriFreight's name kept popping up as the best company to use. I read the 5 star reviews and decided to try the company. I couldn't have been any luckier picking AmeriFreight. They were incredibly responsive right from the start. They assigned me a personal consultant and he answered every one of my thousand and one questions. He was very patient and thorough. He informed me of the entire process and helped me plan out the move. Even though we were in different time zones, someone was always available to answer my questions. They gave me an official quote (it was very competitive compared to the 3 others I called) and amazingly the final cost was lower than the quote. We ran into trouble since the car was in a gated community both upon pickup and delivery (I didn't think about the truck not being to get in and out of the gate) but they helped us through every aspect of this snafu. The car arrived without a scratch and sooner than we had expected. We are thrilled with the service and professionalism of this company. We will definitely recommend them to our friends and use them again if we ever need them. I highly recommend that you speak to AmeriFreight! Our order number was 1501599105-XH if you need to verify that we are truly customers. The company followed up with us afterwards to make sure all our needs were met. Very impressive! read more
6 years ago
This company is AWFUL. I would never recommend to anyone. I was quoted $1125 for a trip from NH to GA which was far more than the three other carriers I spoke with. I chose to go with another company that charged me $300 less and was nothing but pleasant. When I explained my situation to them they said this company AmeriFreight is known for price gouging and bad business practice. Shocker. When I told AmeriFreight I was going to use a different company they told to me they would be keeping my $225 deposit even though they were not rendering any services. I explained to them that over a month ago I decided against using them and would be going with a less expensive carrier and was confused as to why they had even posted my vehicle when I was contracted with another carrier. The manager never got on the phone and their customer service rep Samantha Smith hung up on me when I said I would be forced to dispute with my bank. Clearly the sales reps make a commission and are not looking out for the customers best interest, just their own pockets. I have NEVER heard of a company keeping such a large deposit when they have done nothing for you, or explained that this is their business practice. I am shocked at the lack of professionalism and their blatant disregard for customer satisfaction. My bank has assured me that this will be taken care of but would have been a heck of a lot easier to have had AmeriFreight do right by me and just refund my deposit in the first place. read more
AmeriFreight Car Shipping - vehicleshipping - Updated May 2026
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