I had my dining chairs cleaned, Justin was my cleaner. He did a pretty good job, charged extra 60$ for "spot remover" which was weird because obviously if I didn't have spots I wouldn't need professional cleaning. That should have been disclosed in the initial proposal. They were supposed to come at a certain hour but were a no-show. When I called, the receptionist on the phone blamed me that I never gave them an address (I did) but was ready to reschedule and they ended up coming the same afternoon. She was very rude, yelled at me on the phone and told me to shut up when I complained, politely, to her. Very unprofessional, that is no way to speak to a customer. She did call back to "apologize" without actually apologizing. I was left with bad taste and will not be hiring them back for future cleaning projects. read more