This company can be unprofessional. I started working with them and they got into a dispute with…read morethe insurance company that was really a breakdown in communication. I got the company president, the insurance company, and myself on a conference call to discuss the situation. The company president was rude, impatient, and unwilling to work with the insurance company. He was not even willing to discuss the situation due to his anger with them. It was so bad, I could not even get a word in to help defuse the situation and discuss the issue. He then told me I needed to find someone else to get my work done. I was dumbfounded by his actions as the company president. Frankly, I would not recommend this company. The staff is young and immature and I do not think they can be trusted. I'd recommend you work with someone else.

We hired ROC Cleaning after my mother's basement flooded due to a sump pump issue. They were very…read morequick to respond to my initial call and came to assess the situation that same day. The following day, the hot water tank leaked and flooded the basement a second time. I called Tom to explain what was going on and he immediately came over and got all the standing water out of the basement. We are very pleased with not only the service and the quality but how communicative he was throughout the entire process. Would highly recommend them.

I requested a quote from Handy Clean via Yelp. Arturo, the owner, retuned my message promptly and…read moreset up a time to look at my project. He showed up on time and gave me a quote. We set a date to get the work performed and he showed up on that date. He completed the work in a timely fashion and did a very good job. Arturo was professional, courteous and most importantly, a man of his word. I don't know about everyone else out there, but finding someone who does what they say when they say is a rare commodity. If this is the type of service you're looking for, call Arturo. You won't be disappointed. Al Hart

Aurtoro was a gentleman with an excellent work ethic. He was on time kept the work area neat and…read moreclean. His workmanship was impressive. I would highly recommend him. He did wood working , mechanical instillation and plumbing for us. I would not hesitate to use him in any upcoming projects

Very professional. Great job. Will definitely use them again! Thank you for all your help.read more

Josh was quick in responding to my long distance request for service. (I am in NC) I wanted to give…read moremy daughter the gift of a clean house, including windows, inside and out, for Christmas. She loved the idea. Josh was helpful in coordinating with my daughter to set up the appointment. The person, Marion, who did the cleaning did a magnificent job. My daughter reported that Marion was efficient and thorough, along with being very pleasant. My daughter, a working mother and wife, keeps a nice house. But her schedule doesn't allow for the deep cleaning that Marion did. I am a discerning consumer and I can't think of any improvements that this company needs to make. Good job Josh! And thanks again Marion. Give Tidy Up a try. I think you will be very happy with their services.

I recently dropped off an oriental rug to Pinnacle carpet cleaning. The staff was very professional…read moreand courteous. Our carpets came back looking new and I couldn't be happier. The price for the quality of work that was received was fantastic.

I came to Pinnacle Eco Clean in desperation, after looking for a local company who could clean my 9…read morex 12.75, cherished wool rug. From the moment my husband and I showed up at the 215 Mushroom Boulevard, Rochester, NY location, I knew we were in the right place. I went directly to the office, conveniently located adjacent to the garage loading area, where I met Katherine. She was extremely helpful and pleasant as I explained my need to expedite the cleaning process. Katherine called upon the men who easily unloaded the heavy rug from the van my husband and I had struggled to load in by ourselves. Then the experts unrolled and examined the rug. Much to our surprise they quickly discovered a problem. There was a small area that had been eaten by moths and we assumed that problem was over. However they quickly discovered there was still live larvae in that area of the carpet. The cleaning could not be started until the larvae was dead. So into the freezer went my carpet for an appropriate period of time to ensure the death of the troublesome larvae. Once there was no danger of live moth larvae the cleaning would begin. However there was also a deadline looming. I needed the rug cleaned and returned to my living room in time for the 2024 Landmark Society of Western New York House and Garden Tour. To that end Katherine continued to stay involved to make sure my rug would be clean and ready in time. I was pleased and surprised that the price was very fair and the personal special attention given was extraordinary. I noticed there was a beautiful display of rugs for sale and thought I might need to purchase one to replace mine. Again, after a brief telephone conversation with Katherine, I was assured my carpet could move to the next step in the cleaning process and be ready in time for the house tour. I received a personal phone call from Katherine to let me know the rug was finished and ready for pickup. When we went to pickup the rug two young men quickly loaded it into our van. As I write this review, my carpet, beautifully cleaned and lustrous is back in place in my living room.

I had an absolutely great experience using Spurlings! He cleaned 2 bedrooms for us. He was…read morequick,efficient but thorough. His equipment far outweighs the competition. He made the rugs look brand new again. Great attention to detail. Kind courteous service. His price was reasonable and affordable. He gave me his best service. I wish I had more rugs for him to clean!

It would be hard to find a guy who is more kind and polite, professional, hard-working, meticulous,…read moreand respectful of your pets, as Paul. He does a magnificent job. Our carpets have never looked better! We'll be using him again and again.

I've been getting my car Mobil detailed for decades. I have never paid this much and gotten such…read morepoor quality cleaning. The guys definitely mean well, but if you are someone who expects your car to actually get detailed, I would not recommend this company. I gave them some good feedback on how they could have cleaned the car better and what price point I have paid in the past, for honestly better quality cleaning, so hopefully he will reflect on that and improve in the future. Here are some photos of basic things that should have been cleaned that I had to do after paying $350. He did offer to refund me and I did not accept, I'm slightly regretting that now, but they did spend 3.5 hrs on the car so I decided to let them keep the quote they gave me. I also told them not to remove anything from the side doors but they still did.... I would give them one start but they were quick in responding and getting a next day appointment so I will give them 2 starts for that. (Edited review. I originally gave them 2 stars but after driving the car I've noticed even more things they didn't clean, like the windows. I specifically asked them to clean the marks my partner leaves on the windshield by putting her feet and toes in the glass, only to drive the car and see ALL THE MARKS STILL THERE. Don't waste your time with this company. Also the prices they have in their website do not match what they offered me in person. I will attach a photo. It states basic cleaning for 100 and enhanced cleaning for 175. He told me 250 for basic cleaning upon arrival. So changing it to 1 star)

Slims was a very easy company to work with, and so quick to respond to inquiry as they were able to…read moreschedule an appointment the same day that I reached out! I needed a quick and urgent cleanup of the interior of my friend' car and they did NOT disappoint! They were able to completely remove a large stain and smell from some chili that was spilled all over the front passenger seat and floor. They were also very professional and friendly, and it was evident that no task was too big! Thank you so much to Hector and his team!

Don was exceptional. I'll never use anyone else as long as he's still in business. He was…read morefriendly, professional and timely. Showed up when he said he would and got right to work. If my carpet didn't look and smell great you would almost think he was never there. Treats your home like his. Highly recommend! Aaron

I was tired of cleaning my carpets myself and waiting for them to dry…read more I found a-one online and called them, Don was very responsive. Very personable man as he described his whole process and the time it would take. We would be able to walk on the floor shortly after 4 hours of drying time. The carpets looked spectacular all the areas of concerned were clean. I would not hesitate to recommend a-one and I will call him again when I need.

I highly recommend On The Spot Cleaners! Laundry wasn't drying and when checked the outside vent…read moreit didn't appear blocked. Fortunately a technician was able to come the morning I called and they cleared a significant blockage of accumulated lint. The technician was prompt, arrived at the time stated; very conscientious of not making a mess and cleaning up afterwards. He also provided good advice on how to avoid issues going forward. The office was quick to return my call and follow up with information. The service cost was very reasonable especially given the quick response. I will use their services again!

Excellent job, carpet looks brand new Highly recommend…read more Very responsive Professional and knowledgeable staff

I have been dropping off my oriental rugs at Gray's Carpeting for years and have great service from…read morethe secretary at the desk to all the other workers. They do a great job with cleaning and all employees are efficient and courteous. I would not go anywhere else.

amazing..my carpets look like new.Very friendly and detail oriented. prompt arrival and thoroughread more

Awful experience. Cleaned the shower grout and chipped a tile. I called about it no one ever got…read moreback to me. Terrible job on the stairs. Looked like they were not cleaned. Very disappointed.

Stanley Steemer was scheduled twice in the last to clean the rugs in my 98 year old mothers…read moreapartment but both times they did not show up. The most recent time they said that they can't service her location. This excuse was never discussed with us earlier. If you want to get your carpet cleaned I would suggest someone else.