1. AAA Carpet & Upholstery

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rochester, NY

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AAA Carpet & Upholstery

5.0 (4 reviews)
Open • Open 24 hours

Services - AAA Carpet & Upholstery

Carpet cleaning

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Slims Detailing On Demand

Slims Detailing On Demand

(11 reviews)

Hector did a great job with my move-out deep clean…read more He was very fast and responsive with the quote. On the day of the clean, his crew went above and beyond. They were incredibly respectful, efficient, and professional. They did a spectacular job and were able to get all the tough stains out of my carpet.

I've been getting my car Mobil detailed for decades. I have never paid this much and gotten such…read morepoor quality cleaning. The guys definitely mean well, but if you are someone who expects your car to actually get detailed, I would not recommend this company. I gave them some good feedback on how they could have cleaned the car better and what price point I have paid in the past, for honestly better quality cleaning, so hopefully he will reflect on that and improve in the future. Here are some photos of basic things that should have been cleaned that I had to do after paying $350. He did offer to refund me and I did not accept, I'm slightly regretting that now, but they did spend 3.5 hrs on the car so I decided to let them keep the quote they gave me. I also told them not to remove anything from the side doors but they still did.... I would give them one start but they were quick in responding and getting a next day appointment so I will give them 2 starts for that. (Edited review. I originally gave them 2 stars but after driving the car I've noticed even more things they didn't clean, like the windows. I specifically asked them to clean the marks my partner leaves on the windshield by putting her feet and toes in the glass, only to drive the car and see ALL THE MARKS STILL THERE. Don't waste your time with this company. Also the prices they have in their website do not match what they offered me in person. I will attach a photo. It states basic cleaning for 100 and enhanced cleaning for 175. He told me 250 for basic cleaning upon arrival. So changing it to 1 star)

Jet Dry Cleaning & Restoration - Compressor in truck to blow the debris

Jet Dry Cleaning & Restoration

(12 reviews)

Our house is 40 years old. We never had the heating ducts cleaned and earlier this year I did a…read moreconstruction project in my basement that included drywall and drywall dust. I figured it was time. I spoke to Rick Drexler on the phone and he explained the whole process, and we scheduled a date a few weeks out to have them come and clean the ducts. The three man crew showed up at 9 AM and were very courteous - they all introduced themselves by name which is nice if you're going to have a crew in your house for 3 to 4 hours. Emilio was the foreman, but they were all nice and helpful explaining what they were doing as they go through your whole house. We all did a walk-through of the house from the second floor down to the basement. Counted all the ducts -intake and outtake. Then they brought in the equipment, a big vacuum that goes down in the basement that sucks up all the dust and debris. They make a few holes in your heat runs and cold air intake runs in the basement. That's where they insert their vacuum. They seal up these holes afterwards. They basically put a blue sticky film over all of the ducts in the house and then blow down from the second floor everything down to the basement. Then they use the vacuum in the basement to clean everything out your main runs. While they were here, I asked if they could also clean my dryer vent duct. They did and you'll see the results of that too. The pictures I've attached were some that I took and a couple that they took to show the before and after of the duct work. They sprayed a "fogger" spray in each vent to help prevent dust and bad stuff from accumulating for a few years. All told - it took three hours from start to finish and we are very pleased with the outcome. As I said it's been 40 years for this house so it was way overdue! They also do other services such as mold remediation, carpet or tile grout cleaning, and remediating water damage. They did a great job and I would highly recommend Jet Dry to do work in your home!

Last Fall and Winter found me touring three different hospitals with a lung disease I didn't know I…read morehad. My years restoring old houses seemed to be the base cause, but the issue of mold was in the mix. I had my home tested, and it indeed had a mold problem. From a hospital bed I looked for a company to solve the problem, and Jet Dry was my choice, and a good choice it was. They did even more than the estimate included, and when I did come home, the basement had been totally cleaned and coated with mold killer. They used various methods, and when re-tested, my house was free of mold. Very nice staff, and a most reasonable price, and I highly reccomend them.

Nu Air Pro - We clean upholstery and mattresses too.

Nu Air Pro

(2 reviews)

Maplewood

The initial phone call was quite pleasant. They were incredibly helpful and friendly. On the…read moreappointment day, the team arrived punctually and answered all our questions about vent ducts. They were able to use a camera to show us inside the vent ducts, and guess what? All our vents were clean enough that they didn't need to perform the service we requested. Surprisingly, they left without collecting any payment for the visit. This shows how trusting they are, and I'm sure they'll be the ones we work with next year when we need it. Thank you for stopping by. I look forward to working with you guys next summer.

I am 77 years old man. The man and his wife who showed up were courteous, and I don't mean to…read moredisparage them personally. But they were retired and somewhere in their sixties. I could see their strength and energy (and effort) were obviously lacking. They were worn down after just bringing in their equipment from the van. It became very clear to me that they were not physically or incentivized to do the work required and expected. I am disappointed with both the service and the results. I was mistaken to believe this was an independent business, but it is a franchise operation. Looking back, their reviews were terrific. But a closer look revealed nothing but 5-star reviews. The national (LLC) website also had nothing but 5-star reviews. How very unlikely. Although the first cold-air return cleaning appeared thorough and efficient, the quality of the work declined noticeably afterward. I was beside them for the entire project. During the first cold-air return cleaning, I was shown before-and-after videos on a corded camera and a remote tablet screen, but I saw little evidence of the work after that. Neither before or after'monitoring. Altogether, I saw only two medium clumps of dust removed, both from the downstairs cold-air returns, where the debris simply clung to the end of the main hose brush. (The size of a softball. Two handfuls like this were all I ever saw being collected.) The large vacuum never needed to be emptied. It was never used on my warm air inlets. And I was never shown any accumulation of 'cleaning results'. Even after completing my entire system the mall vac never needed to be emptied. I repeatedly heard excuses such as, "We can't get past this curve," "We can't get past this bend.", "We can't get past this bump." "This brush is too large," Yet several smaller brushes were laid out on a blanket. They were never tried or used, and the supposed "bumps" were no more than ordinary duct joints. I was also told they "Couldn't go into the furnace." However, after inserting the handheld vacuum hose only about three or four feet, which ended ten or fourteen feet from the actual furnace--they said that was the best they could do. The bigger hose, with whirling brushes used on the cold ducts went no more than eight or ten feet (into the duct) at most. The big vacuum with brushes was only used on two cold air ducts, and that vac was never taken upstairs. And on the two upstairs ducts they only used a hand-held vac with maybe a six or eight-foot hose. (No more than a hose very similar to a normal household vacuum cleaner.) The small hand-held was used on my hot air ducts on the entire project. An inch and a half hose - no brushes or directional control what-so-ever. I have been able to do as much with my own shop vac. To be blunt, this was no more than a supplemental income to their Social Security and they were too old and what appeared to me as unmotivated to do a thorough and, as expected job. I have tried to contact the business with my concerns, but I have not received any response.

AAA Carpet & Upholstery - carpet_cleaning - Updated October 2026

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