I started working with Alan in January 2022. I was beginning to work on a remodeling project but ran into some concerns with my current septic system. It wasn't until late March I signed a contract for a septic design. Alan completed it quickly. Since then, I have continued working on other parts of the whole remodel project and Alan has continued answer questions as I work along.
First and foremost, Alan is generous with his time. If you email him with a question, 9x out of 10 he will ask to speak on the phone because his answers are nuanced given the context of the project. In other words, he answers questions and he asks questions because he is concerned with helping people.
Working with a design/installer, I think I would have had to immediately install the system and I wouldn't have had the opportunity to get quotes from multiple installers. Working with Alan has enabled me to work with my septic design and installation as a component of my remodel. read more