I take my 3 young grandchildren to this theater. The staff are extremely nice and very helpful. The concession staff are very patient with the kids while they make their decisions. I am very grateful for their kindness. The theater is very clean! It is a little further than other theaters but well worth the extra miles. read more

Thank you for taking the time to read this. I will try to keep this brief. I attended a screening of Obsession at 6:45 PM in Auditorium 7 at AMC Colonial 18, located at 825 Lawrenceville-Suwanee Road, Lawrenceville, GA 30043 on 6/20/26. Shortly after the film began, a guest seated in Row A was repeatedly using her phone at full brightness to text, browse social media, and scroll through various apps. The light was distracting to both myself and other moviegoers. I went to Guest Services and politely asked if an employee could speak with the guest about phone usage during the film. I returned to my seat, and approximately 40 minutes later the guest was still using her phone. While the brightness had been lowered, the phone remained visible and distracting. I left the auditorium a second time and encountered the manager on duty, a shorter man with curly hair whose name I unfortunately do not recall. I am sure his identity can be verified through the schedule for that evening. I asked whether he had spoken with the guest. He informed me that he had not and stated that people should be expected to use their phones during a movie. He also said that he had only seen the guest check her phone twice and therefore did not consider it a significant issue. I explained that the phone use had been ongoing and asked if he would please address it. During our conversation, he repeatedly refused to take any action and told me to return to my seat. At one point, he stated that he would need to "catch them in the act" before speaking to them, which contradicted his earlier statement that he had observed the guest using her phone. I then asked whether he intended to do anything about the situation. When he said no, I explained that while I could speak to the guest myself, I would prefer that an employee handle the matter. He responded by accusing me of escalating the situation, even though I was simply requesting that the theater's policies be enforced. The most concerning part of the interaction occurred when he stated that he could tell I had been drinking and that I wanted to escalate the situation. This accusation was completely unfounded. I had consumed a single mixed drink purchased at the theater's bar nearly an hour earlier and was not intoxicated. I found the comment inappropriate, unprofessional, and unnecessary. At that point, I ended the conversation and walked away specifically to avoid further conflict. I waited in the lobby and later spoke with the manager again. During that conversation, I asked about AMC's policy regarding phone usage in auditoriums. He told me that phones were allowed, which appears to contradict AMC's long-standing efforts to provide distraction-free movie experiences. As a result of these interactions, I missed a significant portion of the film. While the original issue was a guest using a phone during the movie, my primary concern is the manager's handling of the situation. Rather than addressing a reasonable complaint, he dismissed the concern, refused to take action, contradicted himself during our conversation, and made inappropriate assumptions about me personally. I have attended many screenings at this location over the years and have generally had positive experiences. For that reason, this interaction stood out as particularly disappointing. I hope AMC will review this incident and provide additional training or coaching regarding guest relations and conflict resolution. I had to cut down the original video or Yelp, but please let me know if you'd like the full thing. Thank you for your time. read more

Special shout out to Liv! Just want to thank her for helping me out with my big Minion order last Friday! She went above and beyond helping me get everything I needed and then some. She was very patient, helpful and friendly during a busy time. My hubby and I went in for just some popcorn and ended up having a drink and spending $150 on minion merch. She would make a great manager! So thankful, world needs more people like her. read more

I love how clean it was and how Freud lay the staff was. The live theatre was easy accessible inside as well.

Sold tickets to a movie knowing that the ac isn't working!!!! It was hot AF. Sweat through my damn pants and shirt. Staff didn't give AF. Also, seats are small. read more

The reason that I am giving this location a 1 Star is because of the interaction that I had with the so called general manager. They acted like they had no human emotions and kept saying it's AMC's policy even though they have not been enforcing it previously. She could have said we will allow it this time due to you're an A-List member and we have not been enforcing said policy... but no, she just wanted to stick to her script like a robot. BAD SERVICE over something soooo minor. I would hate if it was something serious. read more

This is my go to movie theater. Bar, food and drink mobile delivery to your seat, bar, and can select your seat(s) via the app. I usually come during discount Tuesdays during the day when folks are at work and the kids are in school to enjoy a movie. Did I mention this theater has a bar? Also, there a lot of restaurants in the area if you want to enjoy lunch or dinner before or after a movie. read more

I'm actually an A Lister, so I try and see 3 movies each week, 12 movies a month for $24 a month, which equals out to $2 per movie. If I really want to get my money's worth! This is my second one today. The first was Garfield at 12:45, which was really cute. I recognized Snoop Dawgs' character immediately ! The next movie is Thelma and the leading lady is 94 years young and this is her first starring role! She's been in so many movies as the 2nd banana or sidekick or character roles. It's about time she gets the lead! read more

From the moment I walked in, the staff was friendly, welcoming, and made everything super easy. The theatre was clean, well-maintained, and had a great atmosphere that made the whole outing feel special. read more

Employee was rubbing his lips with his bare finger and Not washing his hands before handling customers food.

Used to be a top shelf movie watching location. This AMC is really starting to show its age. I am sure staffing is an issue but not cleaning before a showing is not cool. No excuse to have leftover popcorn in the seats. read more

Not a bad little theater, but definitely could use some TLC. It definitely could be a lot cleaner. the drink concession Could use a deep clean. read more

My wife and I visited AMC Colonial 18 to see Black Panther: Wakanda Forever. I have never been to this theater before, so I was excited to see what the difference would be between this location and the other AMC's that I've been to. The Parking: Free parking, of course. Huge parking lot. The Service: The customer service is fair. I believe since Covid, they've reduced the amount of workers they have and replaced them with machines, which you can operate yourself. For instance, to order from concessions, you must order online. The staff we did encounter were nice, though. The Theatre: I love this AMC. We booked our own room with many of our close friends to see this movie. The seats are super comfortable and they also recline. Reclining seats are definitely a plus! Overall, I approve this location. read more

AMC Colonial 18 - Cinema Near Me - Lawrenceville, Georgia

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We are very much enjoying this movie theater! It leans towards independent and art house movies as well as first run. It's always clean. Plenty of parking. Dolby, Imax and Digital versions abound. Most if not all of the 18 have reclining seats. The staff always are friendly. The restrooms are spotless. The theaters are too. We have no complaints and are frequentl fliers. You should join the AMC Stubs and Insider programs and make AMC Colonial 18 a regular spot. read more

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One of the best movie theater i had been to. The main point is that it's extremely clean and new. read more

AMC Colonial 18 - Theater 9 - Cinema Near Me - Lawrenceville, Georgia

This theater is so gross. There is always garbage piled up outside and they never clean the counters or dispensers. Every time I go there it's like this. Hire new managers here because this location is disgusting. read more

AMC Colonial 18 - Spilled drinks in concession area - Cinema Near Me - Lawrenceville, Georgia

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This was my first amc experience and I've been missing out!!! The service was great like chick fila my pleasure to serve you great and the food was good. My seat was comfortable and there was an appropriate amount of space between me and the next person. I've been sleep on AMC and I'm about to reclaim my time with all these great movies coming out read more

AMC Colonial 18 - Curly fries - Cinema Near Me - Lawrenceville, Georgia

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the lady didnt help us when we wanted our snacks and we couldn't figure it out. we wanted some nerds and some sourpatch but we needed help. im upset now read more

Let's start with the good. I do like that the seats recline and the tickets were $14 a piece. I'm trying to keep out of mind the movie we saw, because it was terrible, and trying to not let that taint my overall opinion of this theater. The sound quality was fine, and the picture was good. We got there kind of late, so we didn't get any popcorn, but I do like AMC's popcorn typically. This theater has been around a while. They need to fix their outdoor kiosks, because all three were not working properly. The only one that was working took the guy's money before us but failed to print the tickets. What a hassle. The only other way if you don't get them online is to old-school stand in line and the line is OUTSIDE. The weather was cold and yucky, and we had to wait there to get tickets. Not a fan of this system. The bathrooms could use some work, and if you use the Dyson, don't look down. There is so much dirt swimming at the bottom of those things...yuck!!! We only picked this theater, because we were meeting his friend who got off work late in that same area. I prefer our other theaters better, but if I would pick this place over any theater that does NOT have reclining seats for sure. read more

AMC Colonial 18 - Cinema Near Me - Lawrenceville, Georgia

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I've been to this AMC location a few times in the last year and have always had a nice experience, my recent visit was no different. I went during the week when it is known to be less busy and I had the entire theater to myself. Yippee for me. I like the reclining seats. The seats get 5 stars alone. The theater was clean so no complaints there. When I initially came in the cashier was more than friendly. She shared her experience of the movie I was seeing and was enthusiastic about movies in general. All in all, I will definitively return to this location. read more

AMC Colonial 18 - Seating - Cinema Near Me - Lawrenceville, Georgia

This is a good amc location. Service is good, only thing wrong with it. I feel they don't supply this location with enough special release items for movies. They usually sell out fast. Other than that no complaints. read more

This AMC is okay. Yes this theater has the reclining seats for all theater rooms but that's usually about it. There is always a line when you go inside even when you have purchased your ticket beforehand. The lines at the concession stand take awhile too and service isn't great either. If you order food ahead of time it seems to take them longer than if you were to order it walk in because you have to flag someone's attention to make sure they start preparing your order. They don't start making it ahead of time, only when you've talked to one of them. Concession stand food is mediocre compared to other theater locations. Their popcorn is always salty compared to other locations and it upsets my family's stomach. One time they started serving this nacho cheese that tasted awful, it was different from the usual cheese that comes with the nachos. There is always something that goes wrong at this theater, fights break out and whatnot. Entertaining environment at the very least I guess. It's not very clean either. I usually try to go to the one on Sugarloaf Mills because I like that one better. read more

First things first when walking into the theater it was quick and simple. I got some snacks and drink and went to watch the movie leaving mom. The seats were actually comfortable and reclined a decent amount. However as I was getting ready to leave and since the movie ended very late I got out very late. With this being said I walked out about 20 minutes before the movie ended as the movie just felt like it was going to end in a weird way. But then I forgot my wife's clip that was given to her by her mother who lives in another country amd has not seen in years. So I rushed back and asked the security guy if I could quickly grab it since the movie was not over yet. He just kept denying and said " that I should have thought of it before walking out." In a very rude way. I will say the clip was clipped to me so I did not expect it to fall off of me. With this I will warn you to never forget anything when leaving very late as the security people don't give a crap about you or your stuff. You would think that since they are security they could escort you to get it or even do it themselves if they aren't allowed to let me back in. Overall horrible experience I also live very far from the place so I couldn't even go back to get it. I will say I don't think it's great to have security people that don't know how to deal with that situation. Honestly I wouldn't be wanting to go through all of that if it was something not important. Honestly do better. read more

Came here to watch the "Barbarian" movie and some people were talking in the back, phones ringing "it's corn" in the middle of the movie and no one came to solve the issue. It really makes the experience horrible when people have no respect for others. After the movie I tried to find somebody to let them know (not that it matters) and there was no one there. Anyway, the movie theater itself was nice, popcorn was good and the bathroom was ok. Just very frustrating that no one comes to remove the disrespectful ones. read more

Went to see a movie and had a decent experience. They have renovated the concession stand and it was clean. However my theater could have been cleaner. Napkins were stuffed in cup holders and popcorn was on the floor. My biggest complaint is the glass divider between the rows that they have in the theaters with reclining seats. They are in the way and cut through the screen. The divider in front of me was covered in hand prints. It was annoying throughout the movie. Overall it was an ok experience. read more

I bought tickets for my daughter and I to watch Watanabe. There was a family with a child. The family allowed the child to watch a tablet in the theater without headsets. I complained to management twice. Nothing was done. I decided to leave and ask for a refund. I spoke with Skylar who was very professional. She gave me my tickets for the next show along with fresh popcorn. Thank you Skylar for your great customer service. read more

I wish I could give zero stars. Took my daughter to see Barbie last night at AMC 18 the place is disgusting and while it looks like this the staff are all sitting at the front desk manager included just huddled up talking and screaming. Come on AMC do better. I would of included more pictures of the toilets but it was too filthy to include. read more

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This place sits in a nice location. The only thing I noticed and didn't like was the way ticket sales and entry was handled during the time I came. There was one employee there doing ticket sales, checking tickets and scanning mobile tickets. This held the line up quite a bit. Not sure if it was because it was mid day and they didn't think they don't do sales out front and check tickets inside. But holiday time and Spiderman was sold out for a couple of the times available. Otherwise the place was generally clean for a movie theater. The bathrooms weren't dirty and it didn't smell. The concessions went quickly with plenty of staff. Staff that assisted us was extremely friendly. Seats in my (4) theater were reclinable and comfy. Sat in the second row and it was not bad at all if that's your only option. Will definitely be visiting thing place more often. I used to trekk to buckhead for a nicer theater but probably won't being doing that after finally visiting this one. read more

Nice small clean intimate theaters. Our service was great. Food was the usual pricey concessions. Movie quality and sound were fantastic. The reclining ted leather seat are also comfy! I will be back. Highly recommended! read more

AMC Colonial 18 - Cinema Near Me - Lawrenceville, Georgia

AMC Colonial is the closest theater to me, and it's a great theater. 18 screens, a full concession selection, and best if all- auditorium-style seating with ultra wide reclining seats. Even with a full theater you don't get the "Sardine Effect" from venues with narrower seats. Obviously theaters have been hit hard by the pandemic, so I am not going to hold. Any streamlined operations against them. And in spite of this, the bathrooms were clean, the auditoriums were clean, the lines moved quickly, and the popcorn was fresh! read more

AMC Colonial 18 - AMC Colonial entrance. - Cinema Near Me - Lawrenceville, Georgia

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So many great memories here. The declining seats are super comfy. The entire theatre is very clean and the staff is taking cleanliness very seriously. The new gourmet popcorn and appetizers is also another level amc has added. Highly recommend this place read more

It's really nice. My problem is that no one sits in the seats they paid for. This presents a problem. We had to move 3 times because our seats were taken, and people had attitudes and act like it was a problem when we needed our seats. Hell, we paid for them! But who wants to bother someone about a seat when there are plenty of empty seats around, right? This ruined my experience. read more

UpSo, my bestie and I went to AMC to see the new BTS documentary "Break the Silence". Side note, I need them to go on tour soon, because I can't take it anymore, I need to see my boys! Anyways....this is my first time back at the movies since they reopened and I thoroughly enjoyed my experience here. Now because they have not been open long, everything was clean and the theaters were great! I am a sucker for recliners in theaters, so coming here was a perfect choice, not to mention the seats were mega comfortable. I am also a big stickler for sound quality in theaters and I will say it was perfect last night, with amazing surround sound (Theater 18). To cap it off, AMC is running a $5 special for food and drinks until October 31st, which was nice. Personally, this is the best time to go to the movies. They have spaced out seating, everyone has to wear masks, and the facilities are clean because with COVID-19 fewer people are patronizing movie theaters. I truly missed going to the movies since the pandemic started and tonight I was convinced to become an avid moviegoer again! read more

The seats are great and very comfortable. The seating is inclined every row so the row in front of you does not get in the way. For the bigger screen rooms even the second row, B, is not too close to the screen, but for smaller screens it is too close. I have always loved their popcorn but am wondering if they changed the butter/oil used? When I got it this time it tasted oily and it never has before, bummer, hope that was just a mess up! And as always, for the entire public viewing pleasure, unless it is a kid's movie, DON'T BRING YOUR BABY/TODDLER in the theatre with you because that is & will always be an a-hole move. Nothing worse than seeing a couple come in with a baby/toddler...no sitter means redbox/netflix & stay at home . read more

Horrible experience and will not be going back again. The theater was not cleaned between showings. I had to get someone 2 times to finally have our seats and cup holders cleared of trash. The trash cans outside each theater down the entire hallway hallway were all spilling over the top. Some trash on the floor. It was ridiculous and COVID isn't going anywhere. Theaters should have been cleaned btwn showings. read more

Yes !I would like to time this time to shout out to Brandon at AMC colonial 18 ,thank you for taking the time to listen to me explain where my son lost his iPhone Brandon took my name and number and later on that night Brenda call me back to tell me he found it, thank you again for your patience , thank you Brandon and the whole crew at AMC 18 read more

We frequent this location often. We went yesterday to see the new Black Panther movie. They now have new kiosk to order food. I must say, it's not very efficient. No one really knows how to work it and it took forever for me to just receive popcorn. The old way of ordering worked fine. You know what they say, if it ain't broke don't fix it. That applies in this case. Overall we like the theater and it's always nice and clean. read more

We bought tickets online with select seating for a movie at 12:10. When we arrived we're told they cancelled the movie and we would have to wait until the 1:10 showing. I asked her why we didn't get any notice and she said she didn't know. Okay. We decided to make the best of it and wait. When I looked at the seating online I realized they had sold the selected seats to someone else. I asked an employee about it and she confirmed that we had lost our seats to the people that bought the 1:10 showing and the only ones available were the first row, which is really too close to be enjoyable. She called her manager, Brandon Smith to make it right for us for the inconvenience. He told us we could either take the seats, get a refund and leave, or wait for a 4:00 showing. We had already wasted two hours driving there and waiting for the next movie. We have received free tickets for any problems before - I asked could he at least meet us halfway for the inconvenience. He told us his GM, Roger Ellis, said this is how they do things. I asked to speak with him and he refused to contact him even though he said he was in his office. We used to really like this theater but it's rally gone downhill. Even though our eyes were bleeding after sitting in the front row it was the cleanest in the theater - all the good seats were filthy. read more

Went in to watch Batman at 8:45pm. From the beginning of the movie, a blue and orange static appeared. I went out and let the manager at the moment Brent know and he said he would see what he could do. Once the theater went pitch black he came back in and notified all the guests that there was nothing to do and this was out of his hands. For a company like AMC not to have a back up plan for stuff like this is unbelievable. I get it, stuff happens. But all we were given, was a pass to one movie. We wasted gas, time, money on food, and nothing else was able to be given to us. I've been visiting this theater since I can remember but I definitely won't be going back. Id suggest y'all do the same. read more

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Seems to me as if all of the AMC theaters have really stepped up. It has been over 10 years since I've been to a theater as I have Netflix and Amazon Prime movies to rely on. I went to see Once upon a time in Hollywood. It was nearly a perfect movie as I didn't like the way they portrayed Bruce Lee. If they would have portrayed him the way he actually was, I would have given it 2 thumbs up. All in all, good movie, NOT GREAT, but good. I was introduced to the package they have for the $21.95 plus taxes for the A-list membership. It gives you 3 movies a week to watch for free plus a popcorn refill. So basically make sure you order the large popcorn and drink as it is a free upgrade by having the membership. I especially loved the reclining seating. It was very comfortable watching the movie with great surround sound plus the screen size. I thought someone was whispering something behind me and had to look back a few times, but it was the system and nothing else. I'm part of the A-List club now so I'll make sure I'm putting it to good use. I especially love the dine in AMC theaters also. You can grab dinner and a movie at the same time as well as cocktails. read more