I worked with Micki on a Mediterranean Cruise including the flights to and from Europe including a…read moreshort stay in a hotel and all the necessary transfers. I was very pleased with the attention to details and her expertise supported by her knowledge experience and understanding my needs. I would definitely recommend her for any travel needs or advice.

My daughter and I had a very nice experience working with Micki King. She was kind, professional,…read moreand quite knowledgable. She emailed us all the information we needed for Great Britain and stayed on top of our reservations. It was a pleasure working with her, and we would definitely use Micki's services again as well as recommend her to friends . Roseville Travel is lucky to have her in their employ!

I moved from out of state for work and initially found Homeriver very accommodating. Easy to view a…read morerental, easy application, very communicative throughout the application. Quick feedback. After signing the lease, I've had some issues. For your prorated first month rent, they require a third party voucher- rent money. I went to Walmart and took care of it 2/26. Kept getting emails about needing to pay but no follow up when I emailed back. 3/16 I call and they say the payments no where to be found. Sent my receipts and reference number in. No follow up from HR. Move in day, the money still hasn't been found. I can't get the keys till it's "paid". I went back to Walmart and called cash-free (the company Walmart uses as a middle man for rent money) 3 times. Verified my information, the Home river account, and that the money was successfully deposited. Tried to call propertyware (the rentmoney people) who says they can't support tenants, have home river call. Since It was a weekend, no one at home river was available to help. The property manager asked if I'd pay from their resident website to get the keys "just till we get everything figured out". I was moving from out of state and had no where else to go. I was desperate, so I paid. The property manager peaced out and said she can't help, to talk to the resident coordinators. It's 5/12 and nothing has been resolved. I have called and emailed someone from home river almost every day since 3/16. Still have not received my money, a credit to my account, or any information. For months it has been "we will have accounting look into it". Today I get an email saying they can't find it or help me- to contact Walmart. Despite having documentation of payment, the funds deducted from my account, and doing all the leg work, I still don't have my money. I've been asking the "resident coordinators" to escalate this since march. Nothing. As for the apartment? It's okay. My refrigerator is missing parts so it doesn't actually cool. Had to throw away a bunch of groceries because of it. Maintenance got out here pretty quick but had to order parts. My experience w that has been great. If I got my initial money back I'd be more inclined to leave a good review but at this point it looks like I am headed to small claims court.

This is a long overdue review..... my original manager from 2019 was Courtney and she was terrible…read more Originally every star is removed b/c my Prop Mgr Courtney was HORRIBLE! Julie, Susan, Tina, Maintenance, EVERYONE other than the original main point of contact had been AMAZING! Ex: emailed during COVID and their rental assistance i emailed like a stalker to ensure I didn't miss any deadlines and it was a mess. I tried to make sure they accepted the rental assistance & confirming my Owner accepted the program, Mgr stated she would check with the landlord & didn't hear back for a month. That's ONE example of many issues. In short, if Courtney is the person in charge of your property I would not go with HRG. My place was GREAT albeit it was some hiccups in the beginning as it really wasn't rent ready and sat vacant for 2 months I believe.also at one point my home needed to be tented for termites and it was a terrible experience. It was so last minute, the bags they provided were just regular vacuum sealed bags and not the specialized bags needed, I had to pay for the hotel out of pocket and it was an issue, etc. Now that they no longer manager my place I felt comfortable to write a review without fear of some type of retaliation. My work orders were another thing some times they would be fixed timely other times vendors would show up with no advance warning. There were times vendors would show up for the wrong issues. Overall as a renter I don't think I would recommend this company if you're not willing to put the work in to ensure they are on top of things and as an owner if you want to protect your asset and not get sued by your tenants go elsewhere. There's not much engagement with management since everything is online. Of the mandatory $40 extra charge for the "resident benefit package" which included the filter delivery, renters insurance, and credit reporting I mean meh. They used something that gave you giftcards after quite a few months or you can redeem the points for stuff but overall you can definitely get those services elsewhere for more bang for your buck. There's last thing that really grounded my gears was the house I was renting was being sold. Now I can't be mad the house sold it was the lack of communication that frustrated me legally they only needed to provide me with a 60 day notice however the more time and advance notice would have been better for me.

Thank you for your polite reply and attention. It is very reassuring. A great relief. If you want…read morethe full story on personal characterizations, please review Jonathan's replies to my emails. I will gladly forward the email strings if you no longer have access to them. I am not the liar Jonathan makes me out to be. Also, your records notwithstanding, if you want to verify my claim of someone at your office over billing move in expenses, please review my rent check for January. Lauren clearly approved an over $800 deduction from my rent ($2550 to $1742) due to over billed move in expenses demanded on the threat of credit reporting.

Worst communication its almost as if they dont even read what you wrote. Cannot do anything on…read morewebsite as I cannot verify my email and am now locked out. So I tried a different email. And cannot get to the application

Very prompt with scheduling tech maintenance request and Dave the technician who worked on, very…read morecourteous and friendly with smiles in early morning which was plus, he did thorough job quickly, extremely satisfied, I would recommend him to everyone, you are great Invitation Homes

I had a great experience with Invitation Homes. From the beginning, the team was extremely helpful…read moreand committed to making sure everything worked out for us. I've actually rented homes with Invitation Homes before between 2019 and 2022, and my experience during those years was always 100% positive. I never had any problems, which is exactly why I felt confident renting with them again when I was relocating from out of state. Initially, the home we rented this time was unfortunately not in the condition that had been promised. However, the way the team handled the situation was outstanding. They were very understanding and proactive in helping us resolve the issue, and they worked quickly to move us into another residence that was much better and met our expectations. I would especially like take care about us, Shelby, Carrie, Robbie, David, and Alex, who were all extremely helpful throughout the entire process. They were professional, responsive, and always very kind and supportive. Their willingness to find a solution made a big difference for our family, and we truly appreciate the effort they put into making things right. Thank you!!

I called to inquire about a property, but the representative who answered was highly…read moreunprofessional. We told our desired move in date. After I was informed that the property could not be held for three months, a policy I found entirely reasonable, the representative abruptly ended the call. I was disappointed by the dismissive and unhelpful tone.

Mani is professional and an effective communicator. He has facilitated repairs and updates needed…read morefor our luxury rental property. We are able to feel secure that he is managing our property like it was his own.

All of these bad reviews are 100% accurate! Cornette Property Management changed names, they are…read morenow Peak Residential. But wait.......I'm pretty sure that they are now changing their name to "Quality Rental Homes". The employees at this business change often, (as does the name) this shows that they cannot properly run a business. They are horrible property managers! They do not return calls, they cheat owners out of money, they do not follow the law. They should be investigated by the Department of Real Estate. That is my next step, reporting them! Ha!

They are not upfront about application fees. They did not give a breakdown of where the fee would…read morego. But apparently it's 40 dollars for them to file and review it. But also do not tell you 29.99 experian credit bureau on top of that. As low income person, I understand application fees, but please be honest with what we are paying for. We budget our money as best we can, and for a transaction to go through. It could be the difference of paying a fee because of overcharges

I have a very busy schedule and New Account Manager Kate Runkle went out of her way to show me the…read moreproperty during the brief window I had available. After submitting my application I had quite a few questions, and Leasing Specialist Rosalyn McCarty was always quick to respond and consistently professional. The online property listing was comprehensive and easy to navigate, and when I saw the property in person, it matched the listing exactly. From my experience Tiner Properties is top-notch.

I had one of the most frustrating rental application experiences I've ever dealt with…read more I submitted an application for a property and paid the application fee, even though they already knew there were multiple applicants. They still encouraged me to apply, only for the process to turn into a complete mess. Once they started "processing" my application, everything became painfully drawn out and disorganized. Over the course of the process, I sent 30+ emails because they kept requesting information one item at a time, instead of providing a clear list upfront. Then they claimed they were having email issues and asked for the same documents repeatedly , more than once. Communication was terrible. You can't even speak to a real person. Their voicemail literally says not to leave messages, and the leasing agent Rosalyn Mccarty, I dealt with was rude, unhelpful, and eventually started ignoring my emails altogether. After wasting so much time going in circles, I withdrew my application. If this is how they treat someone who's actively trying to rent from them, I can't imagine how they treat actual tenants once you're locked into a lease.