I have a very busy schedule and New Account Manager Kate Runkle went out of her way to show me the property during the brief window I had available. After submitting my application I had quite a few questions, and Leasing Specialist Rosalyn McCarty was always quick to respond and consistently professional. The online property listing was comprehensive and easy to navigate, and when I saw the property in person, it matched the listing exactly. From my experience Tiner Properties is top-notch. read more

Beware! DO NOT DO BUSINESS WITH THIS COMPANY!!! If you are a renter keep looking elsewhere if you are an owner go somewhere else. My sister and I have rented from this Property Mgmt for close to 4 years. We constantly had to fight tooth and nail to get basic things fixed: electrical outlets, sprinklers, toilet, plumbling, cheap blinds, smoke detectors, mold in the carpets, power surging through the electrical outlets that exploded light bulbs and spewed burning debris all over the carpet leaving burn marks. Management constantly blaming us for disrepair to the point that Sacramento Code Enforcement had to be contacted to get things FIXED. John Tiner, Crystal Tiner, Melissa Watermolen and Mgr. Susan are not to be trusted. Even after finally moving and leaving the hell hole this Mgmt company stole $300 from our deposit and blamed us for the outer stucco of the house crumbling which had styrofoam underneath! They claimed that we damaged the house. THE HOUSE WAS FALLING APART. The outer stucco and styrofoam was crumbling on its own. Needless to say we have no recourse to get our money back after being falsely blamed. John Tiner does not care. This company has thousands and thousands of properties that they manage. So do not think for a minute they will care about a renter or an owner about properly taking care of homes. I have no idea if the owners even understood how poorly the house was managed. Especially since we were on time responsible renters without being late even once. I had paid thousands into landscaping and tree cutting per the contract. And by the way, the owners no longer are using Tiner as a Management Company because they are God Awful! Again Beware. Our experience with this company was horrible! Please save yourselves agony and $$$$. And there is absolutely nothing to discuss with this company. There is nothing they can ever do or say to compensate for the unprofessional and lying behavior straight from the Top right on down to the bottom. read more

I will never rent a property with this company again. Nor will I use them as a real estate service. We felt like the property owners were prioritized at every turn, and experienced multiple invasions of privacy that Tiner did not adequately address. The application process was needlessly difficult with arbitrary deadlines. Communicating with Rosalyn was frustrating and difficult. The property owners drove by the property on at least 2 known occurrences, and had a smart home system with cameras (in the primary bedroom) that were not disclosed. When I told Tiner of this fact, and requested further investigation, they simply asked the owners if they knew about it. The owners claimed to not know about the cameras. Questionable at best! Fortunately, I was able to confirm with the smart-home company (taking time out of my day) to ensure that no footage was able to be stored. Not sure how a property owner can claim ignorance on a system they installed. Lastly, they decided to keep some of the security deposit for a yard cleanup after we had been paying their contractor to clean up the yard for several months. Good riddance! read more

Fast process, good communication....................................................................................................................................................... ............................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................ read more

Tiner Properties - Property Management Near Me - Carmichael, California

Nearly two years into our tenancy, a kitchen flood occurred through no fault of our family. The resulting repairs lasted 58 days and significantly disrupted our use of the home, ultimately leading us to move out. About a month into the repairs, our landlord hired Tiner as the new property manager. I sent Tiner a video of the conditions shortly after they took over. They contacted the landlord on our behalf and were responsive to our emails, but we were still required to pay full rent while the repairs continued. In my opinion, property managers should inspect a property before agreeing to manage it. Tiner did not inspect the home before taking over management, and it was frustrating to be told that little could be done because the issues existed before they assumed management. Given that Tiner's website states it is a specialist in upper-end rental homes, I was surprised by my experience. The condition of the property during the repair period did not align with what I would expect from a company making that claim. To Tiner's credit, they returned our full security deposit. read more

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Tiner is an ABSOLUTELY terrible property management company. DO NOT trust this place! They refused to make necessary repairs to the point where we needed to call Sacramento county to report them. Only then did they decide do their jobs. They will also automatically blame a renter for issues you try to report. They are ONLY on the side of the owner - which they will literally tell you - which makes zero sense since renters are actually paying the mortgage down. Why not be on both sides and collaborate. We are responsible tenants, having religiously paid rent on the 1st of every month and have taken extra special care of the home we lived in. Melissa Watermolon, Susan, and John Tiner were awful and 100% unprofessional. DO NOT use this place if you are an owner or renter. Tiner should NOT be in business. read more

Really appreciate how responsive they were, anytime we emailed with questions they got back to us sometimes within minutes. It took them two days to process our rental application which we thought was pretty quick. read more

I had one of the most frustrating rental application experiences I've ever dealt with. I submitted an application for a property and paid the application fee, even though they already knew there were multiple applicants. They still encouraged me to apply, only for the process to turn into a complete mess. Once they started "processing" my application, everything became painfully drawn out and disorganized. Over the course of the process, I sent 30+ emails because they kept requesting information one item at a time, instead of providing a clear list upfront. Then they claimed they were having email issues and asked for the same documents repeatedly , more than once. Communication was terrible. You can't even speak to a real person. Their voicemail literally says not to leave messages, and the leasing agent Rosalyn Mccarty, I dealt with was rude, unhelpful, and eventually started ignoring my emails altogether. After wasting so much time going in circles, I withdrew my application. If this is how they treat someone who's actively trying to rent from them, I can't imagine how they treat actual tenants once you're locked into a lease. read more

They are crooked crooks! They took $1800 of my $2500 deposit for made up BS expenses. I was there a year and left the place clean! There was so much wrong with the place when I moved in which is why I left after a one year lease. They wanted to me to stay and tried to negotiate so I wouldnt move. Then they price gouged every service/charge. Took $1800! I guess Now they can buy a decent refrigerator or washer/dryer because the ones I used in the unit for a year were horrible! Your welcome Jon & Shannon. Awful people do not trust them! read more

Rosalyn McCarty was helpful throughout my family's search and application process. We were declined for a couple of houses because the market is just so fast paced. You really need apply and tour asap. If your application is not processed or used, you will receive a refund. Even though we were declined because of the 1st come 1st serve policy, Rosalyn continued to support us as we applied to other properties under Tiner Properties. Once we made it further into the application process, Rosalyn continued the amazing following up with the application, employers, and rental history for all applicants. I am really thankful for Rosalyn's support! read more

I'm very grateful for the assistance that I received from Rosalyn McCarty during the whole application process she did a great job at keeping updated and she would call me per my request every time I had a question. I appreciate the great communication that I received. Thanks read more

We worked with Rosalyn McCarty to process and screen our application. She was super responsive and timely in answering all our questions. The screening is thorough and professional. I would highly recommend working with her and Tiner Properties! read more

Rosalyn McCarty was our agent. She was so helpful and quick to respond to our follow up emails. She made the process so smooth and efficient. Thank you Rosalyn! read more

I worked with ​ Rosalyn McCarty agent with Tiner Properties. Rosemary took the time to help us get approved and secure the property which was a lengthy process but I do understand why they go through the process to represent their clients with the best customers. I do recommend them appreciate all their help. Kathy read more

Rosalyn McCarty was very helpful and patient with me throughout my application process for my new apartment. She is much appreciated and I highly recommend anyone to go through Tiner while looking for a rental! read more

Quick responses and great communication! Thank you for all your help! Look forward to working with y'all in the future!

Rosalyn McCarty helped us and was always on top of things! She was very on point and fast! Thank you!

We recently moved into our home and have had such a positive experience with Tiner Properties and their team! From the very start, Rosalyn made our application process as smooth and stress-free as can be. She was friendly, quick to respond, and made sure all of our questions were answered so we felt confident about moving forward. When it came time to move in, Brandi and her team were very attentive and in touch to make sure everything was in place. Brandi's communication has always been prompt and helpful, and her team made sure we were situated in our new home. It really showed that she cares about her residents and wants things done right. Now that we've been here for almost a month, we couldn't be happier! Divine has been wonderful with handling our work orders. She's been very kind and efficient, and we really appreciate how easy and quickly she's made it to get things taken care of. A recent work order of ours was serviced within the hour! Since moving in, we've met several of our neighbors, and everyone has been so kind and welcoming, which already makes it feel like home. We truly feel we've received great value in our home with the support of the management team. It's clear Tiner takes pride in maintaining their properties and providing residents with a comfortable, well-managed living experience. Overall, everyone we've worked with at Tiner has been professional, welcoming, and attentive. The whole experience, from applying, to moving in, to settling in, has been wonderful. We're truly happy to be here and thankful for such a supportive & efficient team, along with a comforting new home! read more

UPDATE* Thank you Mr. Tiner and Ms. Runkle of Tiner Properties Inc, for resolving this matter amicably with me. We have came to a resolution that is fair for both parties and I really appreciate the efforts from you both. I am glad this will be taken as a learning lesson for the future. read more

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Tiner properties is seamless to work with. From start to finish the process seemed easy and stress free. Rosalyn guided us through everything and aubrianna followed up to make sure we had everything covered and even confirmed a fridge would be delivered to our new home sooner then anticipated ! We were very impressed with the pricing as well. read more

Tiner Properties - Flyer welcoming us ! - Property Management Near Me - Carmichael, California

I can't say enough good thing about Rosalyn McCarty. From the moment the application started to the moment and she was there fully supportive willing to help out any way she can thank you so much for all your help. read more

#1 property agency to go through ask for Rosalyn! She is amazing! Over the last year we have been trying to find a home. We tried multiple property agencies and this was the best agency we have worked with. They are efficient and very nice. Through the application process they responded quickly and are very helping when we had any questions. Moving forward this will be the only place I will be recommending to friends and family . read more

Thank you Rosalyn for giving my family clear instructions on what to do and what to expect. The details in the process reflect the professionalism of the Tiner team. My family is grateful to encounter this property management company. read more

They service my nextdoor neighbor's house. They sent me an intimidating letter requesting me to pay 1/2 of a shared fence. I had maintained my side of the fence and did not feel it needed replacing. I sent them a letter stating as much. Never heard back from them. Today, a fence company showed up, unannounced, tore down the fence, and began building a new fence. I asked the fence company why I wasn't contacted ahead of time so I could secure my dogs, move plants, and put away belongings. Fence company said Tiner Properties did not give them my name nor number to let me know ahead of time. So, very poor/no communication from Tiner. I can understand why they have low rated reviews. read more

Tiner is the WORST property management company I've ever encountered by a long shot. They honestly deserve negative stars. AVOID this property management at all costs. It seems they are awfully slimy and the only way they stay in business and make money is through collecting as many application fees as possible ($60 per applicant). First red flag is you will NEVER be able to reach any of their staff by phone. They do not return phone calls. They send automated texts and emails and only respond to emails. This is bizarre. 1. They purposely market homes below market value to attract multiple tenants . Pretty smart gimmick actually bc more applicants = more application fees that they are pocketing with no intention of actually renting out the property to any of them. How do you ask? How do you go from getting an email of "there's a long waitlist for this property you've applied too" to the NEXT day getting your application processed and then running a hard credit check? 2. Their agent showing the rental home could not be less interested in being there and does not want to answer any questions or engage with the potential tenants (odd behavior) 3. They continue to market and show properties despite emailing you saying they have already received many applications and there is an active "waitlist" for the property. If you have received so many applications and are running multiple applications at once why are you encouraging more people to view and submit applications? Hint hint: to collect more money and application fees! But they will respond and say this is their process until the receive a deposit. Shaddddddy 4. Within a few hrs of submitting a completed application they send you an automated rejection email with false statements as to why you didn't meet their " application criteria" Save yourself time, effort and a hard credit check and go to a honorable property management company and not one operating on unethical practices. Will RUN FAR FAR away any time I see a property listed under Tiner property management. Scam scam scam scam disguised as a legit company that follows the highest of standards. They are running a pretty smart scheme that operates just under the radar and cover it up by boasting "less than 1% eviction rate blah blah blah" Don't be fooled by their professional responses either. There are HUNDREDS of people with reviews on google and yelp warning of the same shady practices. pretty telling for HUNDREDS of different reviewers to all be reporting the same thing.... read more

We have been working with Tiner property management for the last two years. They are professional, efficient and friendly.. As a vendor, communication is very important and the Tiner team is responsive to all calls and requests. The organization is impeccable and it is clear they care greatly for their clients as well as vendors. read more

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I highly recommend this property management company for your rental properties or if you are looking to rent a property. Amber Van Tassel was my property manager. She was very professional, fantastic follow up, available for me anytime I had a question or concern. Hands down the best customer experience I have ever had renting. The owner of my property was an angel as well. 5 Stars all the way!!@ read more

Rosalyn was an amazing help as to getting approved for our new home! super friendly, attentive, and a quick response time! thanks Rosalyn and thanks Tiner Properties! read more

I try not to leave reviews too soon before I have a tenant/ manager relationship but I had to leave a review. Both ladies I met with for a showing from Tiner Properties were high quality, great with conversation, attentive, and respectful. This is hard to find right now with management companies. They really do deliver a great professional relationship while keeping it friendly. I hope we can rent through Tiner properties Great Job with your hiring. read more

I've waited a full year to write this review, and I still feel as strongly now as I did then. Renting through Tiner Properties was one of the most frustrating and disappointing experiences I've ever had with a property manager. From the very beginning, things were mishandled. We jumped through hoops to reserve a property and paid nearly $4,000 as a deposit -- sight unseen. We actually had a showing scheduled and then received a text saying it was canceled because the home had already been rented. The irony? It was rented to us. We contacted Tiner, who assured us that the showing agent would still meet us. We showed up -- and no one ever came. So we had now committed thousands of dollars to a home that no one from their team ever bothered to show us. During our tenancy, they "forgot" to bill us for a portion of the utilities for months, then double-billed us in December right around Christmas. And then came move-out, which was a nightmare. We followed the preliminary inspection instructions to the letter -- minor bathroom and oven cleaning, sweeping the patio -- yet we were later hit with charges for things that were never mentioned in the inspection. Over $500 for "deep cleaning," $130 for carpets (even though we had them professionally cleaned), $200 for landscaping (though we were only told to sweep), $423 for "large wall holes" that didn't exist, and even $43 for an air filter we had already purchased and left behind. They also tried to bill us for repairs to pre-existing damage. When we disputed the charges, Brandi at Tiner dismissed all concerns, contradicted their own inspection paperwork, and ended the conversation with her "final determination." No willingness to work with us at all. Bottom line: Tiner Properties was unprofessional, disorganized, and unwilling to treat tenants fairly. If you're considering renting through them, document everything, take extensive photos, and prepare for a battle over your deposit. I would never rent from them again. read more

We have had a lovely experience with Tiner so far! They have been very thorough, responsive, and helpful. The application process was very straightforward, and I appreciated the updates along the way. read more

We were looking for a rental within the Roseville, Rocklin and Folsom area. Finally settled on Folsom and their great high schools. After some not so good REALTORS and Property Management Companies, we came across a property listed by Tiner Properties. We had a great experience from initial contact to completing the process and becoming renters. Everyone I have had contact with or spoken by phone or email have been wonderful and quick to reply. I want to thank the people who helped us make a stressful move happen. My thanks to Lynette, who showed us the property, Susan Runkle who assisted in getting us started, Kate Runkle and Rosalyn McCarty for processing our application and Amber Van Tassel and Aubriana Nash who made sure everything was in order and corrected so we could start our new lives in Folsom. Thank you all! read more

My husband and I have been looking for a home to rent over the last few months. The perfect home ended up becoming available and just so happened to be managed by Tiner. From the time we submitted our application to the moment we were accepted, Tiner updated us regularly along the way and was very responsive to our questions. Specifically, Rosalyn in the leasing department was very helpful and responsive which made our experience much less stressful. We were just accepted today and cannot wait to begin our life in the new home! read more

Our experience so far has been awesome. We got approved for a perfect home in Roseville a week after applying! The process was smooth and Rosalyn was great. We look forward to working with them as we reside in our new home! read more

Rosalyn McCarty was helpful and responded in a very timely manner. I've dealt with different property management before and the quality of service from Tiner is much better.. read more

My husband and I just got approved to rent one of their properties. The entire application process was very smooth. Their application is super user friendly. They had great communication throughout the process and very fast response times (within 24 hours but very often within just 30 minutes to 2 hours). Rosalyn was very helpful in walking us through the various steps to get our application done. read more

Gave them all of our info for the application just and waited for almost a month for them to finish it just to tell us on last day that they didn't get one of the information that they needed and didn't even call or let us know. Ended up not being able to get the place because nobody wrote us... read more

I'm updating my previous review to reflect that I spoke with Susan at Tiner Property Management. Susan was incredibly lovely and helpful in resolving the issue I had with my security deposit. While I am keeping my original review up as it accurately reflects my initial experience, I am happy to report that I received the majority of my security deposit back. It's disappointing that it took writing this review to prompt a response from Tiner Property Management. I feel that without it, I would have continued to face difficulties in recovering my deposit. I strongly advise new tenants to take an ample amount of photos upon moving in and to be extremely thorough when completing the move-in checklist. Alexis Watson was always on top of things until her leave, and overall, we had a decent experience with Tiner Property Management, aside from the security deposit issue. read more

We had applied with Tiner Proeprties after dealing with several other companies who had wasted our time and money. However, Tiner Properties were not like that. They kept us up to date, prompt with responses and feedback as well as what they needed from us. Miss Rosalyn McCarty was awesome and helped us get into a home to rent in a timely manner. In addition, she was quite warm and was on standby for any questions and concerns we had. read more

We had a very positive experience with Tiner Properties! Very smooth process of viewing the home, application, and approval. Rosalyn was very helpful and very communicative every step of the way! read more