Rosalyn McCarty was extremely responsive while we completed the steps to get approved for our rental. This property is really important to us and her attentiveness to our needs helped reduce stress and assure us that we were on track to getting approved. We are extremely pleased with our experience. Thanks Rosalyn! read more

I had a great experience finding a rental home with Tiner. I immediately applied for the house after the tour and the process went quickly before approval. Responsiveness and communication have also been great. Kate, Rosalyn, and Jennifer have been helpful especially. read more

Rosalyn was more than helpful throughout our application process and kept us updated during the entire process. She was very attentive and responsive to all questions we had. Very excited to be working with a company that is so dedicated to their applicants because it shows how well we will be treated as tenants. read more

Trying to find a rental home can be very stressful. I was so appreciative of Rosalyn McCarty with Tiner Properties because of her effective communication with me during the application process. She kept me in the loop and delivered on everything she said she would do during the process. I highly recommend Tiner properties and Rosalyn McCarty. read more

Excellent customer service, I've been looking for a home to rent for a few weeks and the folks at Tiner Properties did a great job supporting all of my needs. Have to send a a huge thank you to lease specialist Rosalyn McCarty. Rosalyn was very responsive and informative in ensuring I had everything I needed to get in to the home we found. Rosalyn's customer service was outstanding and I am very appreciative of all her support read more

Jenny Tiner sold my childhood home super quick and efficiently netting a much larger market price once sold then the property was actually listed at on Zillow. below is a personal statement from Jenny Tiner that I completely and wholeheartedly agree with: John & Jenny's team approach at Tiner Properties give their clients diversity of expertise and collaboration. They are local experts with a fantastic record of selling listings quickly (usually over full price) with maximum nets to seller. Their "always do what is best for the client" advice is based on decades of experience and over 1000 closed transactions. Surpassing Masters Club level production places them in the top 2% of all Realtors. Their enthusiasm and dedication to excellence helps ensure their client's needs and expectations are exceeded. read more

The rental application process was surprisingly quick with Tiner. I was nervous to apply given the popularity of the property and the requirements to be approved. But it had everything were looking for within the budget so we went for it. We were able to see the home same day, submit our application that evening, and contacts were already made to verify our information by the following morning. The online application system made it easy to provide the information as well, so don't let that deter you. I know if I was renting out my home I would want the tenants to meet the same requirements so I appreciate the due diligence. Rosalyn gave us daily updates and was very responsive. Within 6 days, including the weekend, we were approved! Tiner's professionalism makes me hopeful for a positive renting experience! read more

If I could give 0 stars I would. Absolutely awful. They are extremely unprofessional and a nightmare to work with. Unresponsive, no maintenance, and extremely careless. All we wanted to do was get out of our lease the entire time we rented from them. I could go on and on about the awful unethical things they did but I'd be sitting here forever. Save yourself and do not rent from them OR work with this company. read more

Our overall experience with Tiner has been wonderful. The approval process did take longer compared to other property management services, but there could be a lot of bottle necks that can cause this. Tiner does a great job of being transparent. For example, when there was a clerical error on the posting, they reached out and mentioned the error and even offered to refund our application fee and allowed us to back out of the process because of that mistake. However, the absolute best part about working with Tiner was due to Rosalyn McCarty!!! She has been the most helpful person and best person we've worked with and no one comes remotely close! She is professional, kind, and responds to every single email/phone call/voicemail and questions with haste and is absolutely genuine! She deserves a big raise and promotion! Tiner, whatever you do, keep Rosalyn at all cost! Absolutely the best experience working with Rosalyn. Even if we didn't get approved for the rental and everything went wrong, the experience we had working with Rosalyn would have cover up for any possible error that could have occurred. 5 star rating because of her! read more

They have good service, they inform us time by time very good team I had very good experience with them thank you Tiner properties inc

I thought I had a good tenant/landlord relationship with Tiner until I moved out. I rented a new home 7 years ago and did my best to clean up and even paid a cleaner upon leaving. Boy was I in for a shock when they returned my deposit to me. They deducted 450 for light cleaning (even though I paid to have it professionally cleaned ). In addition they deducted 325 for a contractor to remove garbage from the outside bins and to tighten towel racks. They even deducted for pet damage when I didn't have a pet. The unfortunate part of this is even if you dispute it with them your only other recourse is small claims court. And you don't even get to sue them you have to sue the owner of the house. They offer (which by law they have to ) an initial inspection to allow you to remedy any possible deductions. None of what they deducted was included on the initial inspection. I chose not to take the owner to small claims court as I did not feel it was fair to punish them for Tiners poor management practices. During my interaction with John and Amber they stood firm on keeping my deposit . I also received some documents that belonged to another tenant attached in emails to me. Very careless and unprofessional. If you are considering renting from them or using them to manage your property I would suggest you pass on Tiner. Not worth the headache. I certainly will never do business with them again. Only wish I could post zero stars read more

After approximately a year of being heavily marketed to by Tiner, direct mail, email and of course their radio show, I decided to give them a chance. I reached out to get a proposal for managing two properties and they declined to do so. This company has too much marketing budget, or some part of their business practices that leave much to be desired. I guess it's better I found out what kind of company this is before giving them properties to manage. Regardless, this was a complete waste of my time. Not good. read more

Tiner Properties was a great help to me when I was working through an issue with a past landlord. They talked me through the process and helped me with all of my questions. Highly recommend. read more

Tiner has been hands down the most professional, efficient, and personable property management company that I have done business with. The property itself has been very well maintained. The showing agent Kate was very nice and made sure to talk with us one on one and take our situation into consideration. Rosalyn, the app processing rep was very fast, efficient and professional while collecting and processing information needed for myself and my wife. Krystal Tiner was very pleasant to deal with in the approval process and made us feel like respected tenants, not renters. Thank you to the team at Tiner for making a very stressful time in our lives a lot easier! read more

I don't often write bad reviews but this company 1000% warranted one. They have multiple properties I was looking to rent. So, I tried to get preapproved in order to see them so I didn't waste my time or theirs. Well, that is for some reason imposssssible. You have to apply for each individual one, one by one, you cannot consider or be considered for multiple properties. Why? Great question. You would THINK they want to get renters into homes. But....they are like many of the worst of the worst property management companies and have created some layers of bureacracy to insulate themselves from the renter or home owner. Contact information? Good luck! Hope you enjoy some antiquated automated phone system. Things are really poorly automated. For example you can book showings online but I had zero confidence anyone would be there to actually meet me because I got zero confirmation aside from the initial calendar notification. So, I cancelled them. I only got 1 confirmation for a self view showing through a place represented by another property management company, but when I got it, it was represented as Tiner and the address was different. Very shady. I'm not sure if they run other property management names under their umbrella or what. But, that alone would make me weary of their organizations. Even though I could only apply for 1 property at a time, I get their terrible automated emails daily inviting me to apply to some other houses that were literally out of the area and nothing like I initially applied for. I also got daily email questions reconfirming my past rental history. They were confused I think because I owned a home. Maybe this blew up their brains thinking a former home owner could be a renter now. I found another home through a proper human being. And after ignoring a few emails from Tiner, I got a rejection notification saying late rental payment in the past, which has literally never happened 1 time in my entire adult life. Hahaha! So, either they are lying because they couldn't understand my home history or someone lied about me. Odd that would happen given my proven track record of home ownership, rental history, 825+ credit, etc. An absolute waste of time. Luckily I didn't invest too much and I'm happy to not giver this company a dime. Go old school and meet actual home owners at all cost. And if you're a home owner looking for a good agency, I'd REALLY vet this company or look elsewhere. I personally would NEVER let this company manage one of my homes. read more

Tiner properties is very large family friendly. We had 6 kids at the time. They always fixed all of our maintenance needs in a timely fashion, and even gave us the majority of deposit back when we moved out! read more

Roselyn has been terrible to my past landlords, my Union Boss, and my family. I have never been so disrespected. She lacks professional communication. NEVER work with this company! read more

Process was very clearly explained. Responses were fast, simple and very explanatory. Overall communication was great. Effortless process!

super responsive and helpful with checking out the property and the application process went smoothly. I'm completely satisfied with how helpful staff were throughout the process of getting me in a new place :) read more

Would not recommend this property management. I dealt with Melissa. She made me feel dollar sign. I fell 6 months behind on rent. But once employed was paying towards back rent. She cared less about my situation. She asked to me to pay my rent and $1500 on top of rent. I couldn't do it. Asked for things on the property for repair and was ignored.. Remind you my mother is a caregiver and took care of the actual home owner. Would not recommend Tiner property nor Melissa to anyone Just reading owners response let you know EVERYTHING about Tiner properties No need for a story I needed REPAIR. read more

I've been with Tiner for over 10 years. They have always found me wonderful tenants and keep my property continuously occupied. Amber is always available to answer questions and provide assistance. I like that Tiner will forward homeowners their rent as they receive it from tenants and not make you wait until the 10th of the month like I've experienced with other property management companies. Highly recommend Tiner for property management. read more

I've been with Tiner since 2016...after dumping cga property management due to their inability to get qualified renters in a timely manner. Have had Amber as my property manager for my rentals the whole time... have not had any problems and probably the longest my rental sat vacant is two weeks. I love that they do yearly inspections and keep you informed with pictures showing you what your property currently looks like. Amber keeps you informed if there's any problems and she handles calling The home warranty company if it is covered under that. Would highly recommend Amber and Tiner properties to be your property manager. read more

i had an appointment to look at a rental property. I got plenty of reminders for appointment, including 30 min prior to appointment. I arrived early, sitting out front in car. There were no instructions or info who to meet. At appointment time I got out of car to go knock on door. another lady had arrived and stated she also had appointment. We walked up driveway, a gentlemen came out. He never mentioned his name or who he was. He stated that the house was no longer available that the real estate office informed him that an offer had been accepted. I had traveled 30 minutes to appointment . This is no way to treat customers. Very poor communication, except if it benefits them not the customer. I'm glad I know now. It gave me insight as to what type of property management they are. I would never use a company like this for any real estate needs. Sometimes it's hard to believe that there could be hard working, honorable and hard working realtors but I happen to know some. Keep looking. This is not where you want to stop. read more

I was pleasantly surprised working with Tiner Properties. I was expecting a headache and they have made things super simple. Rosalyn who ran my application initially was amazing and super communicative throughout the process. She truly made a world of difference in the whole process. Kate who showed the property was pleasant and hung out so my friend could see it also even though she didn't have to. And now I'm working with Aubriana who is also wonderful and really good about keeping me updated and answering my questions. All in all a really great experience and I would definitely recommend! read more

I've been a client of TIner properties for 10 yrs (time flies!) Time has flown by because they provide excellent service at very good rates. People ask me all the time how many renters have we had in 10 yrs? 3. It's because Tiner does such good job prescreening their renters, they do an amazing job. My rep (Melissa Watermolen) is attentive, answers all of my queries quickly (which is appreciated) and is very quick to assess the property when its vacant. She does a great job, I can attest to this. Another thing we appreciate, is Melissa has been my rep for most of that time, she knows me and my queries are answered in timely fashion. John is a great owner too, I've even played pickleball against him!! lol He might not remember, but I said, hey I know you!! I would highly recommend anyone searching for a rental company to consider hiring John/Melissa and the team. Paul read more

We recently rented a property through Tiner and it was such an easy painless experience. They were fast to respond and super helpful in transferring our application to the different property. Thank you so much for getting us into our new home. read more

Maybe Tiner is good for a property owner, but they aren't tenant friendly at all. I spent over a week just trying to get someone on the phone about a home they've had listed for rent for a couple of months. They really try to treat you as inhuman as possible with automated messages and a real inability to talk to a real human. Tiner has also adopted the slimy policy of requiring potential tenants to pay for an application (and take a hard credit hit) before they'll even show you the property. So, as a tenant, you are out the money and hit to your credit before you even know if you want to rent the house...and if you don't like the home, I guess you've just wasted your time and money. It's such a grubby, yucky way to operate. Hey Tiner, renters deserve to thoughtfully chose their long term homes just like anyone else. You forcing people to pay to simply view & evaluate a home is gross. When I finally got someone on the phone after a week and a half, she stated that there were two applications in on the home I was asking about but she ENCOURAGED me to apply anyways, saying "we aren't first come first serve". I mean...I get it, but it just added to the yucky feel of it all. Based on the other practices they have, it seems like they force people to pay to just view a home and collect as many app fees as they can? Anyways....that sealed the deal for me, absolutely will never work with these guys and will definitely share my experience. No wonder that house has been sitting vacant so long.... read more

If you're looking for a property management that has your best interest at heart, that you can trust to to place the right tenant in your property, a property management that you can trust to honor the approved applicants that you choose then I was suggest going with any other property management company than this one. They're not trustworthy read more

This property manager is in the business of denying families housing if you don't have an application submitted to them for every adult tenant within one business day. Then the property manager will argue with you about why that is the case over email until she feels the need to call you only to attempt reprimand grown ass adults. Maybe single applicant tenants would have better luck. But this is not a property management for families or roommates. They're very unprofessional. They're not worth the properties they rent out as a company. From top to bottom as evidenced by the office manager's response the day after the post of this review, this company is systemically unprofessional. read more

I have been a Tiner client since 2 years. It has been a great experience so far with John Tiner and Amber. Both are knowledgeable and shares good insights. They do a good job in finding a good tenant. Amber is our property manager and she is very prompt on the requests and engages the right resources. Very glad to be associated with Tiner team. read more

I have been using Tiner property management since 2019 and have been nothing but satisfied with my services received. I have multiple properties that they manage and have dealt with nothing but professionalism from everyone there. Melissa has been an outstanding property manager and is always ready to answer emails or phone calls. I 100% trust my investments with Tiner Properties. I highly recommend Tiner to anyone looking for high quality property managers. They actually care about people and our investments. read more

STOP DISMISSING OUR COMPLAINTS, John. Melissa did a horrible job returning our security deposit. She did not explain the charges for security deposit cost and literally just send receipts. I did not want to fight it and just wanted my money returned. I specifically asked her and her assistant for physical check pickup on August 25th and September 28th. (Lease ending Sep 29th) because Melissa had been messy my entire tenancy. And of course somehow the check was "accidentally" mailed on 10/8/23. They had to void the mailed security deposit check and when I arrived at the office for check pickup, they assumed that I was picking up the small disputed $25 check--wrong. My scheduled appointment with Amy for 10am check pickup was then almost cancelled because they had the information confusion. At this point, Amy was texting me multiple times about how I cannot pickup check because no one is in the office. A few minutes later, Krystal Tiner calls me on the phone apologizing about the inconvenience and stating that they did not know where the CEO John was--therefore she can only meet me at 11am to sign off the checks, 1 hour later than scheduled appointment time. Approximately 15 mins after, they called me and Krystal says "you can pickup" as if I know what she is talking about after she and Amy just told me I cannot receive any of my hard copy checks. I turned my car around and picked up my checks around 10:45am--45 mins later than scheduled appointment. Alexis was the assistant property manager and she did a great job helping us the entire time living at their property. Melissa, please do better and pick up the phone and respond to your tenants accordingly--not just when it's about money. I did not expect our end to tenancy to be this chaotic. Please do better and train your employees to handle all requests accordingly. I have email/texts communications to prove everything I am claiming. read more

The home I moved into was completely filthy. Had to have the floors cleaned myself, spent the first 21 days without hot water (took a act of congress to get that handled). Was told that I could only see the home one time before I signed the lease agreement. Filters in the air conditioning unit were black with filth. I was previously with Ferguson properties and NEVER...... had these type if issues. read more

We have been living at a place with Tiner as our property management for a year and a half and have only had good experiences. Amber, our property manager, is very responsive to emails and communicating about repairs and potential issues and helps to resolve them quickly. We'd recommend Tiner Propeties and Amber to any friends or family, and we have! I hope we can stay where we are and with Tiner for as long as possible. read more

Had the displeasure of viewing a property today. The agent was one of the most unfriendly people I have ever met. It was an open house and the other people who were touring were also people of color. Not sure if it was a coincidence or the agents inability to not be racist. Regardless, it was lovely place but I couldn't imagine applying after the reception I got. read more

Property manager Melissa has been consistently communicative and diligent in solving problems over the years I've rented from Tiner. I'm grateful to feel genuinely cared for by my rental company, thank you Melissa! read more

We've been with Tiner now going on five years. John runs a great company and our contact agent Melissa Watermolen is are go to for any issues that might surface. She has been there for us each time we've had a problem quickly and professionally. Even on the weekends. Lucky she's are agent and proud to be associated with Tiner Properties. Kerry Kassis Folsom read more

We had the pleasure of working with Krystal and her team to help us rent out our home. I was recommended their company by my realtor and I couldn't be happier I chose to go with them. Using tiner we found renters within 15 days of listing when it would usually takes 30-45 days. Their constant communication and dedication to finding renters made the whole process so much easier than if we were to try to do it on our own. They are very straightforward with their pricing, recommendations and transparency in their contracts. No hidden or absurd fees. I would recommend anyone looking to rent out their property to use tiner. read more

Horrible experience Will scam all your deposit and then some for things the owner is to take responsibility for as this is thier investment. Poor care for the home and very difficult to get the home up to par property manager was always very harsh and uncomfortable to do buissnes with . I would never recommend them as the take advantage of renters. I rented two homes from them and regret it d Yes that's understood however zooming in on a sock a drawer and corners not taking photos of entire room to show was cleaned is a scam . $4000 in charges to a renter from $175 to lock changes $376 to clean two rooms with carpet $1000 to changes lights exts is robbery and not my responsibility. This house was not in good condition when I moved in . I was completely used and charged for cleaning because of zooming in on things like grease on the top of a stove after being there two years. Not ok do not rent here I rented two properties from tiner and never got my deposit they scam and take advantage of renters not to mention the mold from wood where the leak that was repaired with foam at move in made me sick as the whole kitchen and top of roof had it and never cared for guess owner charged me for that too read more

I recently hired Tiner Property Management for my rental property in Roseville. Sandra Peña helped us get our property rent marketed beautifully and found us, well-qualified tenants. The whole process was organized and made being a landlord care free. read more