My partner and I worked with Rachel Sa to look at a homes to move to the Sacramento area. We were…read morevery transparent with Rachel about our move in date of December 13 and the 1 co-signer having a lower credit score of 700. Rachel encouraged us to apply for the home. Because 1 co-signer had a lower credit score of 700, she told us the security deposit would double and it was $2700 to $5400 and they agreed to lower $4100. We did and got accepted and had our friend schedule a viewing for us. They wouldn't prorate the rent since our move in date was December 13 and said if they did prorate it then it would be January rent with the security deposit, which would be almost $8300 in total. She had the audacity to say she was transparent with us but each time we took the next steps, we found out more extra charges with stipulations. If we had known all of these extra charges, we would've never applied. But they also accepted us, so please explain to us why did you accept us with all these stipulations and charges? It would've been nice if she had communicated in the first place. It was such a shame because we did love the property but we were not happy about how they manage it. If you do apply, be very clear about your questions or they will try to milk more money from you!

Applied for a house with this company and the process started off okay but went south. My partner…read moreand I provided all the documents we needed but Rachel didn't give us the timeline she gave our employers so we didn't know how soon things needed to be responded on their end. The posting also never said rental history couldn't be from family/friends so we ended up paying for an application to a house we weren't fully qualified for in the first place. We called Rachel to get clarification after our denial letter and all we got was her saying she should have/could have done a lot of things differently. Miscommunication, mistakes made on the documents they provided, and unprofessionalism on the rental company's part absolutely steered us away from using this company again. Would not recommend to anyone looking to rent. Too misleading and a waste of money! $90 down the drain for a house we weren't even allowed to see with out an approved application.

Great experience working with this property management company, Marshal and the team are incredibly…read moreprofessional, highly responsive, and well organized. They are deeply knowledgeable about the market and consistently act as true strategic partners, providing thoughtful guidance and real value beyond day to day property management. Communication is always clear and timely, and they make the entire process feel easy and stress free. I highly recommend them to anyone looking for a reliable, knowledgeable, and value driven property management partner.

We did a application for a home at RNB rentals was told we were 2nd in line for the home and would…read morehave a answer by the end of the week if the applicants before us got the home or not after waiting all week on Friday March 13th we were told the house has been rented out and is off market we were asked if there were any other homes we were interested in we told them no unfortunately there's nothing else on their website we were interested in and asked for a refund on our applications no problems there they did agree to give us back our $200 dollars now fast forward to Monday March 16th only 3 days after after we were told the house has Been rented Out we see the home back on the market we hurry apply again for the home and reach out to RNB asking if we can possibly get our spot back as next in line for the home we were told had been rented out we called left a message they didn't answer they listened to our voicemail and emailed us back saying sorry no they go by 1st come 1st serve basis which i totally understand but in a case like this you would think since we were next in line for this home they would have called us and said hey the applicants before you didn't end up working out and will be putting the house back on the market but nope no phone call no email we just happened to see it back on the market now we went from next in line to 3rd in line I feel like this is super unfair because we only took our application off of the home because RNB told us it was RENTED and off Market hopefully they make it right

Owens Property Management is amazing! My family and I needed a spacious home within a two-week time…read moreframe during the peak of Christmas season and Adam delivered with a move in date 9 days later. My journey started on Zillow, when I saw a gem which peaked my interest. I immediately sent a message and soon received a text message inviting me to an open house viewing. From the first introduction, I was impressed with Adams' management style as well as impressed with the house itself. After a brief conversation, Adam advised me if I was interested in the property to please apply ASAP (no pressure) as the property owner, his staff and OPM would all be going out of town for the holidays and since I was in a time crunch he would do his best to review my qualifications and present my application to the property owner. To my surprise, within two days, I received the message Congrats you are approved! WOW, what a blessing early Christmas and Birthday present. My family and I were OVERJOYED!! Adam is phenomenal at his job. He is dedicated to business, the property owner as well as me, their new tenant. While on vacation, cooking holiday dinner and nursing his precious sick daughter, he kept the lines of communication open. Often, I shared with him that we could resume business when he returned into town yet Adam stepped away from family duties to provide me with updates. As a new tenant I appreciated his commitment and felt welcomed into the family. Every step of the way, all of my questions were met with straightforward answers and the paperwork was explained flawlessly. It really made the entire process pain-free and very reassuring. With any move, one might run into a few minor hiccups, and of course, Adam has taken care of any issue in a nice, polite and timely manner. I have been happy here with the overall management of this property, and I do not plan on a change any time soon. Thank you again Adam. I really had a great experience with you. I couldn't recommend them more! Cheers to you and APM all 2026!

My partner and I were very interested in renting one of the properties listed by Owen's Property…read moreManagement, but unfortunately our experience has been frustrating from the start. We've been trying to get in contact with them for about a week and a half through calls, texts, and even by visiting their office in person, only to find out that no one is actually there. The contact information listed online didn't seem reliable, and we were given different numbers to try instead, which only added to the confusion. I do want to highlight that Adam was great, he was responsive and got back to us in a timely manner. However, he isn't able to assist with property-specific inquiries, so we were referred to Jesse multiple times. Despite being told on more than one occasion that Jesse would reach out, at one point even the same day, we never heard back and were left waiting days without any follow-up. At this point, I can't imagine the amount of loss occurring due to this kind of lack of communication. Since then, we've moved on and are now working with another property management company and are in the process of signing. Overall, this experience has been disappointing, especially when we were genuinely interested in moving forward. It made the process unnecessarily stressful and left a poor impression of the company as a whole.

After all of this had happened. I felt like it was some kind of unconditioned with sibling such as…read moremetaphorical kind of way. After a while, I started to see Dan, he showed up and showed him around. He explained how it work between with any Property Management and the owner while requesting for any work repair. There was one lady whom suppose to work with me named Stephanie (long story, but let me make it short simplifying thing), she mentioned she talking with owner for the past approximately 4-5 months , therefore no result. That how I was about to get Dan which I finally meet him. He fired that lady, Stephanie, then got another person. That all good. I rather reach out to Dan for any quicker responses. He is the main person. So, things happened, got things settle, and made a good deal for me for one month. It wasn't a bad deal and got most of the thing fix like ceiling fan in living room, replacement 2 fans/light upstairs, fix heather, eh, it was all taken care off. Alright then, that my simply journey story. I end up staying another year but more likely stay here 3 more year for the kids school. All that thing being happening, henceforth one I recommend go through it, however always get Dan or each out to him. Someone might help, but he is the one you actually need to take things care of. Heh, more attention for him. That a good thing. Happy holiday and upcoming new year. Be safe ya'll! Thank you Ferguson Property Management to make things easier. Glad to work with you. But the owner is something else and that doesn't want to respond. Now you know the difference. Best Regards, Sumeet

Dan and his team are amazing! They took all the pressure off dealing with our rental property…read more Everyone on the team is great!

Recently completed my annual inspection and Adele was awesome! The entire process was easy and she…read moreaddressed all of my questions. Adele has been performing these inspections for me each year, and every time, it gets easier and easier. She is professional, thorough and doesn't leave any tasks unchecked. Thanks for hiring a great inspector RP!

I requested they have a manager get back to me after they charged me 120$ for a late fee. They…read moredidn't charge my card on the 5th they charged it on the 11th and give me a late fee saying I'm late because the money wasn't in the account. This was December and still haven't heard from a supervisor

I've had a great experience with Keyrenters managing my rental property on Stanley Avenue. I…read moreespecially want to highlight Lizette, who has been incredibly helpful throughout the process. She's responsive, professional, and truly went the extra mile to get my house rented quickly. It's clear that she cares about both the property owner and the tenants, which gave me peace of mind. I highly recommend Keyrenters--and Lizette in particular--to anyone looking for a reliable and efficient property management company. Yvonne.

the worst company I have experienced so far! GO WITH ANYONE ELSE. Communication is almost non…read moreexistent until you complain about random maintenance showing up unexpectedly in your backyard with no prior notice. Unexpected work for months that was never discussed prior to moving in and then blamed the landlord and workers for not even letting us know the work had been finished over a month prior yet we were not allowed to use our premises (confirmed myself with the construction company who said Keyrenters was aware) Upon moving out, they also will keep money for repairs and promise to give receipts (CA law) and then they ghost and block you right after you move. Myself and other tenants have moved strictly because of this company and how awful they are with privacy, communication and unlawfully keeping your money without any proof or receipts (AB2801). Notice how their good reviews only come from landlords because they do not give a shit about tenants AT ALL.

After I gave Action Properties a bad review last time , I must say they turned that around for me!…read more I had to move out of a rental property after 6 years. The timing was awful, just had a severe car accident 2 months before the owners wanted the property back to sell. They were gracious to mediate a extension with out any legal recourse. I ended finally moving out about 20 days late . They worked with owner and gave me 2 extensions . I'm thankful for the understanding due to be in back brace and wheelchair, so I rescind my other review. Also I was unable to get everything thing out of garage, being a contractor and gave me another day to try to remove the remaining tools/ etc. So thanks Action ..

terri is an incredibly unprofessional president" of this company. i had an issue this morning at my…read moreproperty where I couldnt leave and get to work. I called her at 6:30 she calls me back at 8:15. she's got an attitude you can tell she's still asleep and right off the jump just rude and condescending in no way was she going to take the cars information until I prompted her to do so. I talked to a tenant and got her number everything was cool with her but then I get an email from Terri(after ignoring multiple attempts to contact her) that said tenant was complaining about me actually. When I asked for proof i Was ignored so I called said tenant and she said that wasn't true. Then fast forward cars Gone I havent contacted Terri in hours by this point and yet again another email from her. This time in a matter of fact manor. That my cousin did this about the car and my cousin did that About the car. like she knows my family!!! I'm a single woman living in a single studio how does she know my family to then email me about what my cousins have done!! I then contact my family and just as I thought no one knows what she's talking about because we have NO CLUE who's car that was. of course I defended my family and now I've gotten condescending messages that this is all being sent somewhere and she tried to catch me about I admitted it was my cousin or I knew the woman and said like (nice). and now another email just came in that I'm "harassing" her and now we're going to have a "problem" because I asked her to prove that it was my cousin like she said. She's a lying condescending woman that loves to point out she owns it all and there's no one else i can talk to. So let's see what falsehoods this lady and the building owner come up with. Also message me I'll provide my IG I have proof of emails texts and recorded calls im willing to provide to anyone looking to do business here and you'll decide it's not worth it.

I rented from Joseph and Cindy for 4 years! 2020-2024. I applied and came and looked at the…read moreproperty and had the keys within a few days! Cindy was AMAZING! Also on taking the chance on me at only 20 with a house! They were always fast and responsive! Me and my family loved the home and have so many memories. Cindy always gave me a notice of the annual inspections and they respected my space and privacy. With my move they were responsive as well and I got my deposit back in a timely manner. If I ever move back to California I will definitely be looking to rent from them again! Thank you guys! By the way I don't know what all the bad reviews are about but I would take it with a grain of salt. I believe if you are a good tenant you will be treated fairly! Take care of where you live!

Save yourselves from renting from this property management company! They are disrespectful and make…read morecomments on your personal lives. Cindy has also harassed me and made me feel uncomfortable in my own home. Cindy has tried to walk into my home unannounced which I have videos from her trying to open my doorknob. She was unable to enter since I changed the lock on my door. She has very poor people skills and will charge late fees when the post office won't deliver the mail on time. I have never came across such horrible and unprofessional management.

Bless was very helpful in guiding me through the entire management process. My mother and I…read morepurchased a condominium in Roseville as a rental property. We got it rented quickly due to their local advertising process. - Darren M Paquette- Keller Williams Realty Roseville.

Never called me back after I submitted an online request. Maybe too busy or just not interested?…read moreBut I would have liked to know...