Here's a lightly cleaned-up version. I kept your voice and just tightened the flow:
I was incredibly disappointed with Ambold's mobile service.
I scheduled a mobile service while in-store because they said it would be guaranteed to be done in one trip instead of waiting around the shop.
They quoted me a price and a timeframe. It ended up taking over three times the quoted time and four times the cost.
It took three trips because Roger didn't bring enough drill bits and couldn't open the locks, even though I specified the lock type beforehand. The inflated price was largely due to three separate trip charges when he simply ran out of supplies.
I asked for a ballpark price each time he came. He didn't give me a number until before his last trip, and it was already much higher than expected. Then the final bill came in over $100 more than even that.
On top of it all, he damaged one of my units and didn't even offer an apology.
I've had good luck taking keys to their shop and getting them done while I wait, but I would highly NOT recommend their mobile service.
I hate leaving poor reviews and rarely do. I just think folks should be aware.
Main changes: tightened some repetition, added an apostrophe to "Ambold's," and smoothed a couple transitions. Your tone and message come through clearly. read more