my wife & myself ,we i visiting dr pelton for the last 13 years...very good doctor...no play…read morearound...we guive him a 5 stars ...keep the good work doc...see you soon. germaine & andre bradet

Dr. Guaghan's office requires a credit card payment of $200 to make an appointment. I was told…read morethat if the appointment was kept, the insurance company would be billed and the $200 would be returned. I provided my insurance company's name and was told the office accepted that insurance. However, my $200 was not returned. When I inquired about this, I was given additional information that meant I would not be reimbursed for the $200. This information should have been given to me at the time the appointment was made not during or after the appointment. I provided enough information to the person who I made the appointment with to have been told that, in this case, the $200 would not be reimbursed, but the office is not taking responsibility for their error. Instead, I was told this has been their policy for a long while and it's in writing; they don't seem to understand that their policies have to be communicated correctly and timely to the patients. The info. in writing was provided at the time of the appointment which was too late to cancel since cancellations are required 24 hours in advance. I saw on Manta this office is estimated to earn $500,000 to 1 million dollars a year and has 1 - 4 employees. The doctor's policy of charging people in advance is working well for her but please be cautious when giving your money to her because, in my situation, I was not given the correct information to make an informed decision. Based on the information I received, I felt certain that as long as the appointment was kept, the $200 would be reimbursed but it was not and there was absolutely no sympathy or apology or any concern whatsoever that the doctor has $200 of my money that was caused by an error of her office staff. Shame on her.

A nurse hung up on me 2 times. I called and complained about this and low and behold they are…read morediscontinuing on treating me. all because of a rude nurse. Do yourself a favor and look elsewhere, where you will get treated right

Terrible. no results after hours of sitting around. had my wife sitting in a chair in a hallway…read morewhen there was many empty beds and rooms next to where she was sitting. asked for into as I was sitting for hours and couldn't get any information on what was going on with her. When she asked she was told she was More the welcome to leave so that's exactly what we did. Wouldn't recommend. multiple employees were very rude and didn't seem to care about the patients. Had people just sitting around in waiting room waiting and lik I said everything looked pretty empty and when they asked for info on times the were given no info. They didn't seem to know anything about anything

Everyone was so very helpful! The visit was long but needed. (6 hours) I came in with a very messy…read morefractured wrist and it needed a lot of attention, which was given!!

I have had the best service with all doctors. Also really good service with lab work and testing…read moreThank you all for the great work.

I love the maternity ward. If you're pregnant and in the Plattsburgh area, you you'd be crazy to…read morenot have the baby at CVPH. Honestly, I'd be cool getting my girl pregnant just so we could have our baby delivered at this hospital. The staff is kind and helpful. Plus, the sandwiches in the cafeteria are the best in town!