I wanted to just say thank you for the perfect experience I had with your facility. I stored my…read moreboat with you all the past 6 months and had no issues whatsoever. I believe in part, this was due to the fabulous customer service I received with Wendy. Wendy contacted me to update me on renewal, check out, anything that pertained to my usage with you. She was kind, very knowledgeable and a pleasure to work with. She did not overly contact me, but insured that I was updated on my contract. Wendy was an absolute pleasure to work with. While I won't be renting boat storage space for the summer, it's because of Wendy and her customer service skills, that I will choose Storage King USA again if the need arises. Thank you, Wendy!!!!

We hired them last July 8, and based on their performance and customer service we definitely can…read moresay they are awesome! Very friendly! They do their job well. They work fast. They definitely have decent rates. They have a huge truck and what impressed us a lot is that they strap your things down--making your furniture safe and secure. Will definitely do business with them agaim.

While the initial phase of our move appeared to go smoothly, the post-move customer service has…read morebeen completely unacceptable. The crew packed and transported my 85-inch TV, which ended up being severely damaged in the process. While accidents happen, it's a company's response to those accidents that matters. It has now been two months, and the company has essentially ghosted me. They refuse to return calls or provide any concrete updates on a resolution. Their only excuse is that they are 'waiting on their insurance.' A reputable, professional business would make the customer whole immediately and handle their own insurance claims internally, rather than passing the delay and frustration onto the client. Leaving a customer stuck with a broken TV for months is terrible practice. I highly advise against using this company.

Lisa provided us with prompt, friendly service…read more She was as polite when we returned boxes we had purchased as she had been when we first purchased the boxes in question. Five big fat Yelp stars! :)

I would give this place zero stars if I could the manager and owners are very hateful and extremely…read morerude this is a world wide Pandemic and even though the president made an executive order to not raise rent or to do late fees I lost my job because of Covid and always paid doing odd jobs and shopping for people who cannot get out was still paying each month but yet they Can you to give late fees I tried to pay online so I don't have to talk to the rep people but it wouldn't work because of the ice storm and yet again another late fee when you call to try to get a live person they say I don't have to take this abuse and hang up on you so how can you pay on time when you're trying to be an adult and they continue to act like two-year-olds and hang up the phone this time I called with my multiple family around so I have witnesses it's hard to act very professional with a company that's ran by childrenIf you want to deal with a business who is greedy and hateful and not understanding of circumstances during a worldwide pandemic store your stuff here but I would suggest that you go elsewhere because this is not a honorable companyWhen you asked for an owner to call they refused to call so that leads me to believe that they're acting like children also because in my cousins business he always calls the people that work under him and for him that is a very honorable understanding person during this pandemic

My school had a storage unit here for the last 3 years. The service is great. They go out of their…read moreway to help you figure out what you need.

My husband and I just moved to Edmond, we bought a 4 piece living room set from an estate sale and…read moreBird Dog just happened to be helping another woman move a refrigerator. We live on the third floor and didn't know how we were going to move all the furniture by ourselves, we asked if they could help us and they said yes! They were a Godsend honestly. The price was perfect and they were super kind and timely. Highly recommend

My experience with Bird Dogs Delivery and Moving Service was above and beyond! Very professional,…read morefast and friendly! I Definitely recommend using them for your moving needs!

Deeply disappointed with my 8 hour, $1k moving experience. My original movers, booked weeks out,…read morebailed on me last minute but set me up with "Move OKC" saying they'd take care of me. It was two days before I had to close on my house so I was in a bind and agreed. Huge mistake. I was leery when they showed up smoking a blunt in the truck, but after getting into my storage unit this weekend and seeing how they literally piled things on top of each other --- sharp objects on my leather chairs, stacking chairs that weren't stackable, NOT putting my sectional on the pallets I painstakingly brought home NOR putting them on the tables like they said they would (I explicitly asked to put the sectional on something since it would cost about $5k to replace now), I have exposed sectional pieces that I wrapped on the storage floor, tables on their sides, including a marble top credenza (which now 2 of the 4 cabinet doors don't open) --- I am furious. Just unwrapped the 65 inch Samsung TV, that I had to wrap with the bubble wrap the box came with because they wouldn't, and the screen is broken. I had to look away when they were putting things in the storage unit at one point because I knew it'd stress me out but I did not expect this level. And they got my outdoor cushions caught on the door and it ripped when I went to open it. Don't hire them, learn from me. I was quoted a few hours, it took 8, I bought them food and tipped them each $40. Just don't do it. So irritated. I don't know what all has been damaged yet buy I regret using them.

Everything you could ask for when you need help moving. I only wanted them to move the heavy stuff…read moreand some other odds and ends but they did a great job. Both guys were professional and worked hard. They take Venmo also. Try these guys before the others and I think you will be happy.

Just started a rental this week. Did an online reservation and spoke to a representative that got…read moreme all set up. When I got to the location I was quickly set up and able to sign paperwork. Super easy process and very friendly service. Thank you!

My wife got a 10X30 on their special rate of 79.00/month for three months. Once that three months…read morewas up the rent doubled to 160.00/month. Had to rush to get it emptied. Had asked for 24hours access so I could get this completed without taking time off work. They agreed, but at 10:30pm I was unable to gain access and no one answered the phone or intercom. Had to take the day off work after all to finish moving.

I would definitely give this a no-star rating. If I could. There is nobody in the office everything…read moreis done online when you call the 1-800 number it's a call center and they don't care they tell you to file a police report and contact the insurance to get reimbursed units are constantly getting broken into and ours was broken into twice within a month do not ever use this storage facility if you want your stuff gone never use it.

They raise rent $39 every year. They only give one month notice. We have not even been renting 2…read moreyears and this is the second increase.