When I arrived at this establishment the receptionist did not seem friendly at all and I thought this was not going to work out especially because I explained to her that I had received a discount email and she didn't believe me. I also told her I didn't want to sign up for a membership not knowing if the lashes would stick on mine since I didn't have many. Amazing Lash was totally honest with me. They could just have taken my money but gave me a true evaluation of my eyelashes. I don't have very many lashes to begin with and they would have just fallen off so they suggested I get a prescription or let them try to grow out. Vinh was very professional as was the manager that came out to speak with me. I appreciate this more than anything else since I had already gone to two previous techs who did a terrible job and just took my money and probably made my own lashes worse. The manager said that they would honor my discount once my lashes grew back and made a note on my account as well so that I wouldn't be considered a previous customer otherwise I'd have to pay a higher amount. This speaks volumes in my book and I will definitely recommend them because of their honesty. I will be back once my lashes grow back. Thank you Amazing Lash! This totally changed the vibe I perceived upon arriving. read more

*This has not been 'fully resolved'. I am still waiting on the August refund. I received no confirmation of my autopay being removed as I canceled in person in June! I had to call twice for the refund in July and I was assured the autopay was removed then. And another charge comes out in August. Refund the August and REMOVE THE AUTOPAY! I canceled my monthly membership in June 2025 in person as requested. I was charged the monthly fee in July. After multiple phone calls to receive the refund and confirmation of cancelation, I finally received the refund. I was then charged AGAIN in August. This time im pissed. I had to go back through all the calls and I even emailed a screenshot of the charge. I spoke to Mya over the phone who ended up hanging up on me. So, I left work and I drove to the location in person to retrieve physical evidence of refund and membership cancelation. You can clearly see they are not removing the autopay from their system. DO NOT DO THE MEMBERSHIP. On another note, I waited two hours to be seen on my scheduled appointment (I was 5 mins early), the lash artist never showed up and I had to be seen by another provider. Other locations may be fine, I don't know gor sure, however, I would avoid this location at all costs. Unless you want months of aggravation and rude employees. read more

Front desk receptionist, A receptionist is the face of the business, with that said: the young lady at the front has bad skills she spoke extremely low and soft, yet fast sentences. Several times I had to have her repeat herself. Other than this all was great! read more

I HAVE LASHES!!!!! For a first time newbie, Amazing Lash did a wonderful job explaining how they work and recommended my style! Super patient and helpful! Found my peeps! read more

I went about a week ago and didn't have that well of an experience but they handled it so well and gave me a free refill because of the incident that happened I highly recommend using this place they're very professional and handling issues and the stuff was beyond friendly read more

I like this place! Be warned though...you will be sleep. I got a good nap and snored the whole way through. Lol! I woke up to amazing lashes! I went to the Pasadena spot and Stephanie didn't initial set. I woke myself up a couple times snoring. Lol Sara did my fill. I love them! Will definitely be back! read more

Don't come here. I had went in for a new set didn't like the service so I didn't bother to book for a refill, 2 weeks later I get charged for a new set not even a refill and mind you I never booked an appointment with them after my first appointment I called and they said they booked me for a refill but they never told me ! So beware they running up our cards without you even booking an appointment. And the vibes in there are horrible not comforting whatsoever . I also had requested a volume set and they literally did a classic . read more

If I could give this location and the one in Baytown a zero I would!!!! They are awful. Originally had a membership at the Baytown location and had to switch to Pasadena because they closed without any notification to any on the clients. When I got this appointment at this location they charged me for an entire new membership after saying I could move locations at anytime! Should have been a red flag than. Now I'm at the Pasadena location and was 1 minute late. No lie! I minute late and they refuse to see! I'm leaving, cancelling the mess asap, n warning you! DO NOT SPEND YOUR HARD EARNED MONEY WITH THESE PEOPLE!!!! It's a joke at all the locations! They need to close each and every location! Sad read more

I booked an appointment for my wife recently for our anniversary. My receptionist Janet was such amazing help, Great customer service!

Danielle did a lift and tint for me and they came out absolutely amazing! She was very professional and told me what she was doing with each step since I had never had this done before. I highly recommend seeing her for all your lash needs! read more

Amazing Lash Studio - Eyelash Service Near Me - Pasadena, Texas

Love love this place!! Been coming for awhile and the front desk girls are always so nice and helpful! Vinh is amazing and always does the most amazing job! Can't say enough great things about them! read more

Amazing Lash Studio - Eyelash Service Near Me - Pasadena, Texas

I had an absolutely wonderful experience today with my lashes. Vinh is so very talented and knowledgeable on the art of lashes. Highly highly recommend getting lash extensions done here!! read more

For a location that just opened I was expecting better service and better quality work. I will not be a returning customer. This was a horrible experience for me. I arrived at 4:40 and the appointment was for 5:00. The technician was extremely slow it took 3 hours and 10 min for my full set of lashes. Even after spending that much time on my lashes it looks nothing like what I expected. There was nothing amazing about my experience here. read more

Amazing Lash Studio - Eyelash Service Near Me - Pasadena, Texas

Horrible service and performance I went in for a hybrid set and was charged $140 and left with a classic literally nothing! The stylist was rude I'll update with her name she did the bare minimum and was the most unwelcoming person ever. I called to have them fixed and was put in with a Mr.Vihn who was very pleasant but I could tell didn't set my lashes like they should have been and I figured it was because I was a "redo" I left happy and I kid you not they ALL completely fell off the next day! I have never had lashes fall off the next day and be almost completely done the next week! This was an absolute waste of money!!! Be careful!!! The receptionist will give you 1 price and charge you a whole other price!!! This place is a whole scam! read more

If I could give them zero star I would. I had an appointment today for a complimentary lash service with Tip involved. My appointment was at 6 pm. I left my home well before time so I could be early. Unfortunately unexpected traffic on Fairmont push my drive from a 15 minute drive to an almost hour drive. Sherry the manager called me at 6:08 pm to ask if I was still coming and I apologized and let he know yes I was that there was unexpected traffic on Fairmont in which she understood. She's asked if I'd like to re schedule and I told her know Becuae I was already in traffic for that long. She stated that was fine they were aware to he expecting me and she'd let the lash tech know. I show up at 6:23 and for sherry, the manager to tell me that they'd be re scheduling my appointment after she had just made it real clear there were going to take me. I asked her why didn't she then tell me no almost 20 minutes prior so I didn't have to waste additional time stuck in traffic and couod have just driven home and been done with it. She got attitude the whole thing got heated I guess these Girls just want to get home early for their personal plans to tend to. I will NEVER come back here again and I'm sure that's why Yoire losing business. Terrible service by a terrible manager and new employee that now runs her own schedule, knowing this lash job was going to take 2 hours either way read more

Amazing Lash Studio - Eyelash Service Near Me - Pasadena, Texas

I have been coming here for months and several times they keep giving me the wrong extensions I ask for.. today I went for an appointment and since I needed to go at a certain time I booked with someone new named Maria, I was completely uncomfortable starting from when I arrived.. I called the front desk when I arrived just as the instructions from the text because of Covid, and the young lady just sat on the phone like OK so do I check you in? I came in and the lady was not really friendly as I was explaining to her that I've been getting the wrong extensions and I wanted to make sure I got what I wanted... Once I went to the room Maria was not very friendly she was extremely quiet and seemed annoyed, I am canceling my membership and don't think I'll be returning.. read more

I have gone to several locations fiat time here. Their safety protocol isn't as stringent as other salons. The stylist was great so I'm hoping my lashes don't fall quickly. read more

I had full set done on December 29th for my very first time getting eyelash extensions. Today January 2nd... not even a week after getting them done, they have pretty much all fallen off. Definitely was not expecting this to happen. Will definitely be my last time! read more

Amazing Lash Studio - Eyelash Service Near Me - Pasadena, Texas

2nd time here and both times master stylist name vee did my lashes she did a AWESOME JOB they have lasted longer then normal from where i use to go. she great fast and very friendly Thank you Vee read more

Amazing experience, clean facility and extremely helpful staff. Made sure that I was comfortable and understood everything that was happening. read more

Amazing Lash Studio - Eyelash Service Near Me - Pasadena, Texas

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Would rate it 0 stars if possible. Although staff was lovely, after getting lashes for four years now I have to say this was the absolute most hideous job I've ever had done. Hideous being an understatement! The glue was literally so crusty it looked like flakes and made my eyes hurt from how heavy it was. I was BRUISED on my eyelids from this, and its my fault because I should have known better when they made me sign a form dedicated to the eyelash glue. Mind you i have had lashes WAYYYY fuller than what was done here and have never experienced heaviness in my eyes or a glue feeling so disgusting. I got what was considered a "mega volume" and legit left with my set looking like classics. I must add that application was horrendous, more crooked than my two year olds drawings. Not to mention I paid $190 for this disgusting of a work set that took no longer than 1hr. Never in the four years of being lashed have i left a place within the hour when asking for a volume set. I was lashless within one week because they were falling out everyday constantly. Its been 3 weeks now and I have not a single lash left but instead I am left with chunks of glue still on my natural lashes that seem impossible to get off. Won't be going back but would like to warn the others(: read more

I had a wonderful experience at amazing lash today. Vinh is an amazing stylist, my lashes always look perfect. Meggan at the desk was wonderful at check out. Thank you so much. read more

It was my first time here & first time getting lash extensions so I didn't know what to expect I got there like 10 minutes before my appointment and filled out some paperwork then was greeted by Neisha. She told me what would happen and how long it would take I told her what i wanted and she got started. It was very relaxing and seemed to go by quickly. I love the way they turned out and definitely will be back read more

I received a classic set of lashes on December 31st, it is currently January 5th and more than half of my lashes have fallen out. The second i got home 3 had already fallen out and multiple people have said i have had lashes on my face that have randomly fallen out throughout the day. I haven't gotten them wet, nor have i been near steam, and they are also very crunchy. read more

This place was amazing the staff in the front were super nice, my technician Maria was AMAZING she didn't take super long and my lashes look GREAT! She made me feel comfortable and was just very nice :) definitely coming back for sure! read more

Every time I book an appointment at ALS they come out great every single time! First few times I had Stephanie and she did amazing, another time I had Sarah give me a full set and they were perfect! Lastly, today i had Vihn, the first time i've been with him and they came out the exact way I wanted them too. Super satisfied, every stylist i've come across left me with a smile and beautiful eyelashes! Go here! read more

I had a great experience at the Pasadena salon. I've been to sugar land, baybrook, pearland, Voss, gessner, bunkerhill, Great Lakes, and Meyerland plaza. And I pick Pasadena over them all. read more

I've had my lashes done 3 times here. The first individual was ok. When I was scheduled for my next appointment I was told that she no longer works for the company. My second time was with a Master Stylist....I was very satisfied with the job he did. But, when my appointment came up again I was told he wasn't available for me. Well again I was switched and was booked with Brenda.. I loved her.. She was just a great as the Master Stylist and very personable. I booked my follow up with Brenda... I hope she doesn't go anywhere... read more

I had a lash lift for my daughter and extension for myself and I loved it.

Emmy was very helpful when discussing prices with me! I used to go to another lady for lashes but Emmy helped me switch over to Amazon lash because of their comparable prices and amazing technicians. I highly recommend this location!!! read more