I normally don't leave reviews but I had two for this place. Do not book with this place they charge me over $100 and the next day my lashes start falling off and then I went in for them to fix them and they charged me $85 just because it was done with the master stylist . Initially I was book with Sydney and they said that she was experienced which was not the case. I have had my lashes done for several years now and I've never experienced this kind of service . Will not be using amazing lash again ! read more

I made an appt to have my lashes removed. I had them done out of town and they were causing irritation. I showed up with my 10 year old and was told that no minors were allowed in the waiting room, or in the room where I was to have them removed. The lady acted like I could just leave my daughter on the porch outside. If this is going to be the rule, then it needs to be relayed upon making appointment. This would have saved me the 40 min drive. I will certainly not return and will share my exp with friends. read more

Hello, can you please stop my automatic payment? I have repeatedly called and all i get is a busy signal. I can't get a hold of anyone. I have even sent an email to HQ. read more

I gave in. I tried it and may be hooked...sigh :-) Great experience - from clean and contemporary storefront, to booking appt, to being greeted warmly by trainee and mentor and having everything explained in detail. My appt went smooth.. being a fairly newbie I appreciated the framed artwork/posters that highlighted the styles and options available - whoa- who knew?! My stylist, Ms Michelle was sweet, kind, professional and thorough. While membership opportunity was brought up at conclusion/payment of my appt, There wasn't a hard up sell on signing up (thank goodness cuz that's a total turnoff) I've done lashes once before at another place and it was not nearly as professional as this experience. I found ALStudio via Yelp... took a gamble and it was win. read more

Amazing Lash Studio - Eyelash Service Near Me - Magnolia, Texas

UPDATE: I cancelled my services with amazing lash in July 2017 and I was told I would receive A phone call from the owner. It is now October and they have charged me $99 at the first of this month for services I canceled three months ago. I have called them multiple times to get a hold of them and no one's return my phone call I have a copy of my signed cancellation because I don't trust any of the front desk clerks. I have also called at the beginning of September and requested to speak with the manager because I never received a phone call in July. I was also charged at the beginning of August for services even though I was told at the end of July I would not be. **Do not trust this business with anything, if you think that they're nice and sweet they are liars and they will steal your money and then never return your phone calls. if I don't receive a phone call back from the owner by the end of today October 6, 2017 I will file a fraudulent activity with my bank account and get refunded all of the money I have ever spent at amazing lash studio. Try me.** ORIGINAL POST: I want to give this location 1 out of 5 starts but I am giving them 2 out of 5 stars because I like the receptionist and the trainer a lot. I have really struggled with the Magnolia location ever since they opened. My first two stylist did a very bad job and then were either fired or quit. I absolutely loved the trainer and the work she does and she has fixed the botched jobs twice for me. The receptionist did give me a complementary 30 min refill to help with my last botched job. The reason I am writing this review is because I had an appointment scheduled for today at noon during my lunch break. They called and verified it yesterday with me. I left work and to my surprise they are closed due to a power outage. Did I receive a call to inform me of this? Nope. I will say, we did have a mighty strong storm last night and yes, they may have had a power outage when they first opened at 9am. But by the time I got there at noon all of the businesses around them were open and helping clients. I have had really spotty service from this location and besides the trainer and two of their stylist Allison and Katelyn everyone else there has not done a job up to par. Today's experience was just the straw that broke this camels back. I will not be returning to this location. read more

Amazing Lash Studio - Eyelash Service Near Me - Magnolia, Texas

First time customer arrived at scheduled time and I was told they would cut my quality of lashes because I did not arrive 15 min before appointment. I was at appointment at the scheduled time. I was not late. Staff was rude and not helpful. No where on any communication when I booked the appointment did Amazing Lash notify me to be there 15 min early. Warning they take your credit card information at time of appointment so they will charge you regardless. read more

I'm new to the lash thing... but V did a fantastic job and I'm hooked now.. I love them ... studio was nice and bright and CLEAN!! Everyone friendly and helpful! Just a great place!! Thank you V... read more

Well, where can I start. I'm going to be completely honest- I loved my end result. Tram did my lashes and they came out looking very full to my expectations. The only reason I am giving four stars is this--- Front desk ladies, please don't look at me like I'm stupid for verifying the price I'm paying. I just wanted to make sure I was paying the price I agreed upon over the phone. Doesn't hurt to ask, but you act like it did. Secondly:(again front desk) when it's pouring down rain after a fresh set of lashes I'm not supposed to get wet, when I ask for anything (a paper bag, magazine, ANYTHING etc) to shield what I just paid $120 for don't look at me and say "sorry good luck" .... oh wow thanks for that. Anyways in short, with someone with almost 10 years of customer service under my belt. Teach your front desk staff to fake it a little more :) all in All.... very happy with my product. Good location read more

Amazing Lash Studio - End result after extensions . No makeup - Eyelash Service Near Me - Magnolia, Texas

Candace and Alisha are just as amazing as my lashes... so much so, that I followed Alisha from another location. You cannot find genuine people that offer services nowadays and she is a diamond in the rough! Thank you Candace for being so kind and thank you Alisha for being such an amazingly pure spirit! read more

Just went for the first time and was really impressed with Haley at the front desk. Super sweet and informative about the services. Michele C. Did my lashes and was very professional and sweet. I like them and went with "Gorgeous" length 12, but will go with 13 next time. I would highly recommend. read more

After a week of trying to contact a manager, I was told the charges will not be reversed. So basically I was lied to and still have to pay. I dispute the charges with my credit card company. Do not give them your business. They have absolutely no clue on how to treat their customers. read more

Omg! I am obsessed! Michelle Correa did an amazing job! I love the look she came up with! She was so personable & made me feel so comfortable since it was my first time! She explained everything she was doing & I knew I got the right girl! Thank you SO much! You got a forever client! read more

Extremely bad customer service. First visit went okay. I will say we missed our second appt and had to pay $35 before we could reschedule. We did. Then right before our appointment they cancelled on us. We didn't make a big deal out of it but they really should have credited the $35. It would have been the right thing to do. Then when heading to our appt we called because we were stuck in traffic and would be a few minutes late. We were told they could only do "one eye!" WTH? Or they would charge an additional $35. When I called I got a vey young and extremely patronizing young girl named Alana. Was interrupted and cut off repeatedly when I tried to talk to her. I would highly recommend going elsewhere. Too many other great options. We are very happy with Envy Lash on 2978. Much more professional and truly better results!!!! Beware of this place. Read the reviews. 2 stars out of 5 for a good reason. *note: as for their reply...not true. The girl, Alana, told us they could do "one eye!" We did not misunderstand that---we even asked because it sounded crazy. read more

First time getting lash extensions and decided to stop by this location. I was really excited because my coworkers have lash extensions, which she absolutely raves about, so I bit the bullet and scheduled an appointment at amazing lash studio. My lash tech was Michelle C. She was very sweet. She made me feel comfortable in deciding which style fits my face frame. When she was done, I was absolutely shocked at how good I look with them on. She was really fast in getting me in and out, since I told her I had to be somewhere after. When the time comes, I will come back for my refill! read more

I have been emailing and calling to ask questions about the services. I have Extreme Lashes but the place I go to is not close to home. I was told the membership was all that was needed to get refills but I have several questions. I know how these salons work and I don't want to wait and waste time. At this point I make my appt with my stylist in Tomball and at least I know I will get a reply when I contact the BEST eyelash studio in Houston. read more

This location is fabulous!!! I've been to many locations before. Everyone was nice and helpful. My lashes were full and the perfect length. I asked my stylist a lot of questions and she was patient with me and answered all my questions and concerns. My right eye takes a slightly longer lash and she also mixed the lengths to give it a more natural look. I will definitely be back to this location. read more

Tried this location a few weeks ago after previously trying the Spring Klein location and I have to say this location is way better! Chloe did an amazing job on my lashes I'm still getting compliments 3 weeks later! I would definitely recommend this location! Chloe is awesome! read more

I have been going to Amazing Lash Studios for a couple years! Lashes are my guilty pleasure and the gals at the Magnolia location help keep me looking lovely! I never really have a problem getting appointments when I want them and Allie usually is my go to technician. When she is not available then I use any gal who is - they all seem to be well trained! The staff is sweet, courteous, and helpful. Studio is pretty and super clean. read more

Be aware.....if the lashes don't work out for you.....and your card is charged for the next month before you can cancel your membership....your money is just GONE!! You cannot even apply that amount to product to share with a friend. Somehow they need to work out their system to be more consumer friendly. Was told I could and when I tried.....told NO!! Waste of $60! read more

As I am sitting in the waiting room to be called back. 4 or 5 woman come out. They are acting like they are showing a employee how to greet customers. Someone is video taping it. They come where I am video taping. I have to get up and stand in the corner as not to be video taped. There is a time and a place to show employees what to do, it is not while customers are in the waiting room, and you certainly don't video tape it and make your customers get up and stand in the corner so we aren't on the video .When I called back to complain, twice, the manager informed me she was busy and couldn't talk, but would call me back. That too was unprofessional!! I would never go back and I will be filing a complaint with Amazing lashes! read more

This place is amazing! When you first walk in, it looks like you'd imagine heaven to be. Super bright and beautiful. Very clean place and very friendly staff. Hailey O. does my lashes and she is my absolute favorite. From my first visit, she made me feel very comfortable and at ease. The first time I talked to her I felt like I had known her for years. She's so gentle that I cant even tell she's touching my eyes and they always look stunning when she's finished. I referred a friend to her, thinking nothing of it, and afterward my friend told me how excited she was to finally have a lash girl who does an outstanding job and is friendly and welcoming. Thank you Hailey! read more

I have had several wonderful experiences with Michelle! She does a fabulous job on my lashes and continues to exceed my expectations. I have had lashes done for several years by other studios who were not always consistent with the results. After asking 2 different people with gorgeous lashes who did their extensions, I decided to give Amazing Lash Studios a shot! I am excited to say Michelle has given me fabulashes!! Thank you Michelle for my beautiful volume lashes. Now because of her recommendation of Nature Lash, I now have more lashes to work with! Give Michelle a shot, you will not be disappointed! read more

Thank you Kaleigh my lashes are BEAUTIFUL!! This is my first time getting the "sexy" style and LOVE them. Thank you for your gentle application and sweet demeanor . My lashes will look awesome for our daughters weddingI'll be back read more

I highly recommend Hailey O for lashes! She is extremely gentle, patient and not to mention, HILARIOUS! She gave me exactly what I wanted and more! I LOVE THIS PLACE! Ask for Hailey O! read more

I went in yesterday to Amazing Lash Studio in Magnolia. It was my first time. The young lady that helped me with my full set of lashed was Kaleigh. She was GREAT. Kaleigh helped me choose the look I was wanting and the length. I LOVE my lashes. She was super sweet and really took her time making it a wonderful experience for me. Looking forward to my refill! read more

Let me start by saying Paige up front is a sweetheart & my first visit with Tran for a full set was great! However, it went down hill from there. I went in for a refill with someone other than Tran because she was not available. For starters, at the end I had to pull/stretch the corner of my right eye to open it because the lashes were stuck together. Strange considering they're individual lashes right? So day after day, my lashes were falling out in clumps of 3, 4, 5 with OUT my natural lashes. Finally after a week of this and me giving it the benefit of the doubt, I called to see what they could do. Pretty much nothing was my answer except to schedule a "30 min. Touch up". I'm sorry, I just paid $69.99 plus tip, I'm not going to pay another $39.99 a WEEK later for a "30min touch up". I called a few weeks later to confirm that my next appointment was not with the same girl that did my refill and that I would prefer to see Tran again. They told me Tran did my refill which I know for a fact she did not because I was told she wasn't available. So, sounds like the books are a little misleading. Next thing, not that this is that big of a deal, but I was told that I could not use my referral points here because my referral didn't go to this location. I thought that was strange so I called another location to verify and they told me that was not true. And one last thing, I was told that they are "waiving" the $40 membership sign on fee. So I also verified that with the other location I called, who said there is no "fee". The only thing I should be charged for is the discounted service that day & then I decide when I want it drafted from my account. Overall, I feel like I have been hoaxed by this location. The customer service and the need to satisfy their clients is not there. I am in the beauty industry & our clients come first. If there is a problem, we fix it right away. Not here. Needless to say, I will be taking my business else where. read more

I wish I could give this location half a one star, I arch everyone to not go to this location it is pathetic, and please guys take the rose colored glasses off and do not pay attention to the other reviews because they are not telling you the full truth about this location ,and honestly Spring Cypress is absolutely amazing, they are the example of what this company should be ,i'm fed up with the crappy service at this location . There have been to many incidents that have taken place, I can't even count on my fingers , two of my friends that have been to this horrible location can't even stomach even booking an appointment with them because of their past experiences. Number one you can't even get in touch with anyone to discuss your complaints because frankly they don't care, and they refuse to fix the situation. My first time coming to this location and getting a membership was a mistake and will never happen again. In the first week my eyelashes fell out every...... single ......... Lash; Keep in mind ladies that is a $80 with taxes and tip service so please be cautious ,"unless you like to throw money out the window". The second time that I have booked at this location by eyelashes were glued to the bottom part of my lashes, sad but true and I had to heal my top eyelid from my bottom eyelid . And the last freaking straw! they canceled my appointment 15 minutes before I was supposed to be there, because the girl that I had scheduled with me to do my lashes didn't feel like coming in, she made up a silly excuse on why is couldn't ........... I even use that excuse to get out of work too so you can't pull the wool over my eyes lol hahaha My only question is if you didn't want to come in that early why did you say OK to the appointment and to pick the icing on the cake on top of that they haven't put any of my card info on file so now they are trying to make me pay two months of payment AND THIS ISNT THE FIRST TIME THIS HAS HAPPEN , I will NEVER EVER come back to this location. To many clowns running around this location , i'm completely disgusted read more

Very disappointing place. I signed up for the membership after my first visit because it was a good experience. First time was great....second time lashes fell out as soon as I got home; it was awful and went back within two days to be told it was my fault! Third time was better....set up my appointment for a fourth visit, did not get a reminder call at all (they called me several times before my very first appointment to get my business I presume) and they charged me $45 for missing my appointment on top of the monthly charge. Simply forgot about it, yes, that is my fault, but no call and reminder about the appointment kinda stinks when they called me at least three times before my first appointment. Seems like a scam to get you in the door, hooked into their monthly program and then charge you all they can once you pass the first visit (which I admit was a good visit and was treated very nicely....). Just do not like the lack of attention and quickness to charge my account....seems for over $100 you can get lash extensions and better service just about anywhere. read more

I LOVE my Magnolia Team! They always welcome me with a smile and are always very nice and courteous. I've been to other locations but Magnolia's team is by far the best!! And my stylist Tram...words cannot express the amazing job she does. Her work speaks for itself! I love her and if she's not available....I'll just wait!! Visit my girls here at Magnolia and trust me...you will love them as much as I do!! read more

I have lived in The Woodlands for over 20 years and I have never seen such an unprofessional management in a business. I love my eyelash extensions and had a great experience with the actual stylists that performed the service. But the manager, Niki, instructs her front in personnel to out right LIE to their clients. This past Thursday, I had a scheduled appointment with my regular stylist for 10 am. It was literally 9:45 am when a staff member called me to tell me that my stylist had an emergency and couldn't make the appt. Then about 15 minutes later she called me back to tell me that my stylist would be there at 2 to be able to do my daughter's lashes but wanted to reschedule mine for Saturday, which I obliged. Then around 2:30 pm that same day, they called me again to tell me that my stylist was no longer there so she wouldn't be there to do my lashes on Saturday. I told them she is doing my daughters lashes this VERY minute so she IS there. Then she said that today is her last day so she asked me to reschedule again for Sunday am at 10. Then I picked up my daughter and she told me our stylist asked why I didn't come in this morning at 10. I am FURIOUS with THIS MAGNOLIA location LYING to the clients. I know 2 of their former stylists personally. They no longer work at the Magnolia location. It is UNACCEPTABLE to tell your staff to outright lie to the clients. I know for a fact that IS what is going on at that location. Also, the staff is told to write positive reviews about their own location on Yelp! What kind of management runs their business like this? I'm sad for the stylist who do such a great job for us. I will NEVER go to that location again. Instead, I went to the Indian Springs location off Kuykendahl in The Woodlands. They made my appointment and I received great service. Also, it looked like many of the girls from the Magnolia location relocated to this location too. It is truly a shame that the Magnolia location's staff have been instructed to lie and be so dishonest and make up any excuse to cancel or reschedule appointments unnecessarily. Believe me. I spoke the my stylist about the situation and she has since relocated to the Indian Springs location too and the Magnolia location told her that I canceled when in fact they called me 4 times to cancel, reschedule 3 times. There is nothing that this manager, Niki, could say because it would be a lie. I'm pretty sure if she continues to instruct and allow her staff to lie to clients, that location will not make it. People do not put up with lying or rescheduling over and over. This treatment is not only to us as clients who pay good money for this special service but it is very unfair to their own stylist who are trying to pay their bills but the front end staff are constantly being told to lie and reschedule so that other stylist can have clients too. The good stylists work really hard to provide exceptional service to build their client base. It is truly unfortunate for the front end staff to be instructed to lie and make up false reasons to the client to try to get the client to go to a different stylist or reschedule for different times is going to kill a new business with so much potential. The Magnolia location has only been open about 6 months and the turnover rate for the stylists and front end staff is unreal. read more

Very dissatisfied with this place. I honestly think the glue or the newness of the lash girls (many are new or in training) contributes to my lashes falling out within a WEEK of putting them on. The last three times, one eye full of lashes fell out completely making me look VERY strange. You can't pull out the lashes or you pull out your own lashes. I have complained, shown pictures, promised call from the new seen or heard from management, and finally had enough and cancelled my membership. I was forced to come in person to sign a form and then informed the text I sent in response to THEIR text was invalid and must be followed up by a phone call AND they were going to take out another 59.99. Every single time for the last 3 times I was told my lashes were too far gone and charged another 39.99 for a FULL set. The reason they were OUT in a WEEK was because of THEM! Lashes should last at LEAST 2.5 weeks even if lashes are growing. One of the three times, the lashes fell out in FOUR DAYS. I have had lashes on for years and know what to do to treat them and do not get water on them for 72 hours. DO NOT GO HERE -- total scam! read more

Extremely disappointed. I understand people make mistakes however management needs to take accountability and return a call when requested. It takes 5 minutes to return a call from the manager or the owner. On Tuesday I made an appointment for my off day which was Thursday at 3pm. I received a call on Wednesday about my appointment being that day, I said no my appointment is Thursday at 3 that's the day I am off. They were booked for Thursday so for the 2nd time no appointment. I asked for a manager to call me back to discuss the situation, no call. I called back on Thursday morning asking again for a manager or for the owner (Tran) to return my call. Now today is Friday and my credit card was charged for $40 for a missed appointment on the incorrect date and still no call from management. I will be reimbursed for fraudulent charge and will never go back, twice is enough. read more