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Flutterby Lash Studio

5.0 (1 review)
Closed 9:00 am - 6:00 pm

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The Lash Kitchen

The Lash Kitchen

(13 reviews)

I just left this place, and I am extremely disappointed, especially because I arranged this visit…read moreas a birthday treat. Here's my experience: I booked the $140 package, which included a Nano consultation. I specifically chose this place for their birthday promotion--a free blowout if you came on your birthday. However, things went wrong from the start. The service itself was not bad, but they completely skipped the Nano consultation at the beginning. When I brought it up after the service had started, the tech quickly turned on the machine, showed me my scalp for a moment, and moved on to dry my hair, no analysis or personalized recommendations were provided. When it came time for my birthday blowout, things got even worse. The tech didn't know about it, so she fetched the front desk staff. The front desk lady acknowledged the promotion but said she couldn't do the blowout because she was about to clock out in 5 minutes. She handed the task to the tech, who admitted she didn't know how to do it. The front desk lady then gave a rushed demo with a Dyson and left. I was left trying to do my own hair. Other techs came by, but they said they couldn't help because they were busy with appointments. Even a manager from a neighboring store came over, apologized, and offered me 20% off my next service--but that didn't fix my ruined birthday experience. This service was far below the standard of similar services I've had elsewhere. I had the same treatment done in Thailand, and this was nothing compared to that. No one ensured the birthday blowout was honored, and the lack of organization was glaring. The phone was ringing, no one was at the front desk, and I ended up doing my own hair before leaving--without anyone noticing or resolving the issue. This was supposed to be a special treat, but instead, it was a very bad experience on my birthday. I regret not going to a more reputable salon like Modern Halo in Houston and cannot recommend this place. Also, I was so excited to do a Reel for them with my experience on my birthday, even took lots of videos. I got to say techs were so nice trying to fix the problem, totally understand is not their fault but management and the front desks fault

What an experience! Five stars, I wish I could leave more. I…read morehave been waiting months for this to open because I've wanted to try hair therapy for quite sometime, so I am so happy this spa exists now so close to home! Everyone that works there is lovely, absolutely everyone. Once you are checked in, they take you to a private dressing room and you have a towel that snaps, a robe and slippers. There is a gold basket to keep your clothes, undergarments, purse, etc. once dressed, they escort you to your station. I received the Aloe Treatment but I had also said I want it all! LOL! So, I also received a facial. From beginning to end is so a relaxing experience. I was so relaxed that I can't even remember what order to remember. There's a dry treatment where she will comb through your hair. Then, I believe that's when she applied the mask to my face with a cloth underneath. I had some sort of clay mask with a hot eye mask that connected behind the ears (love that!) . There were scalp massages, hair masks, rinsing. There was so much! Oh my goodness, my hair was so happy! At one point she gave me a shoulder/neck massage. Then my arms, hands, legs and feet. Applied lotion. At some point the mask was removed and a second one was placed after she did some eye ice globes (maybe after lol) and there was also a cold eye mask and I believe that was when I was getting the leg and foot massage. Afterwords, you're sat up and get a short back massage, some final pressure on the head and then taken back to get your hair dried. Afterwards you change, go up front to pay (don't forget to tip :)) and they provide you with hot tea. I feel like jello. It's been a few hours since I left and I am so relaxed, my skin is so hydrated and my hair is clean and healthy. Thank you ladies! -Dina

Amazing Lash Studio - Next level eyelash extensions at Amazing Lash Studio at Indian Springs. Call 832-781-1888 to book.

Amazing Lash Studio

(73 reviews)

$$

Omg!!! I had the best first lash experience from beginning to end. The front desk staff was very…read morehelpful I think her name was Makayla very sweet and knowledgeable and made me super comfortable. My lash stylist Daisy put me at ease and answered my questions and concerns. My lashes look amazing being that I don't really like to wear makeup these lashes got my eyes poppin!! 10 out 10 I would recommend

I am extremely disappointed with the experience and customer service I received at the Amazing Lash…read moreStudio - Indian Springs location. I scheduled a 10:30 a.m. appointment specifically with a Master Stylist because I was preparing to leave out of town and needed a quality full set completed efficiently. In fact, the day before my appointment, I was specifically told that the Master Stylist would be able to complete the full set in about an hour, which is why I booked that appointment time. I arrived early at approximately 10:15 a.m. and checked in, yet no one informed me that the Master Stylist I booked with had called in. I also was not taken back until almost 10:45 a.m., and my lashes did not actually begin until around 10:50 a.m. It was only after I was brought back and the appointment had already started that I realized something seemed off. The front desk staff began explaining to the technician how to place the lashes, which led me to ask if she was new. At that point, I learned that I was no longer with the Master Stylist I had booked and confirmed for my appointment. Instead, without prior notice or approval, I had been reassigned to a newer lash technician, and I was then told the appointment would now take approximately 1.5-2 hours instead of the one-hour timeframe I had specifically booked for with a Master Stylist. I want to make it very clear that this complaint is NOT against the lash technician herself. She was very sweet, understanding, and genuinely tried her best to make it work. I actually felt very bad for her because management put her in an unfair and uncomfortable position. As a newer lash technician, she understandably needed more time to complete the service properly, yet she was placed into a fully booked Master Stylist appointment timeframe that did not allow her the appropriate amount of time needed to successfully complete the lashes to the expected standard. This issue reflects poor management, poor communication, and a lack of professionalism from this location -- not the technician. Once the Master Stylist called in, I should have immediately been contacted and either rescheduled with another available Master Stylist or given the option to reschedule altogether to avoid this entire situation. Unfortunately, the final results did not reflect the quality or level of service I specifically booked and expected from a Master Stylist appointment. My lashes were left looking sparse, uneven, and incomplete, with noticeable gaps throughout the set. Because of the way this situation was handled, I now have to make another appointment and drive an hour back just to have my lashes corrected. This inconvenience could have been completely avoided with proper communication, honesty, scheduling, and better management. I expected far more professionalism and customer care from Amazing Lash Studio, especially after specifically booking and confirming a Master Stylist appointment.

Flutterby Lash Studio - eyelashservice - Updated May 2026

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