Extremely poor customer service and endangerment animal health. The first time we were in here, we were shocked, as many other reviewers have been, to see plenty of dead fish in tanks, surrounded by their live counterparts. The living ones are skinny and sickly looking, and I'm almost certain that they have parasites. Anyways, treating animals like this is really quite disgusting and also speaks volumes about how they view their animals- as commodities. Don't expect your pet from here to live very long! My parents also purchased a very expensive fish pond pump with a warranty of 3 years. It had been 1 year and 3 months when a part of it had broken off, and our whole tank had turned green. Instead of honouring their 3 year warranty, the owner asked my mother if she had gotten the green water lab tested and accused her of breaking the pump herself. What a ridiculous claim! The owner, Paul, is rude, condescending, and possibly a misogynistic racist. The way that he treated my mother in front of other customers is absolutely ridiculous in 2021 and I will ensure that I contact every animal regulations and customer service platform I can. That's no way to treat any female customer. Disgusting. Don't go here if you want any respect! Would rate 0 stars if possible. read more