Although Trey The owner of shop was not offering the Service I'm looking for- But he guided me the…read moreright duration As a contractor being my self His shop deserves five star x

I called looking for fireplace servicing but they unfortunately don't do that. I'm leaving a…read morereview because he could have quickly gotten me off the phone, but instead provided several good recommendations for my specific situation and two contacts he recommended for the servicing. Thank you!

We absolutely love our mantle and Wayne and his team were all a pleasure to work with.read more

Our experience with Wayne and Studio Design Works has been nothing short of amazing. I called Wayne…read moreinitially to take a look at the showroom and see what was available. We needed an electric fireplace and mantel installed from scratch in our living room since we did not have one. Wayne was very responsive and knowledgeable since the beginning. It was around holiday time so we decided to wait until the new year to begin the project. I got in touched with Wayne after the new year and we couldn't be happier with the end product. His pricing, expertise, and professionalism was unbeatable. From the time of us signing up for the project, it took about 6 weeks to get the project started and the once it started, about a few days for the fireplace installation from scratch, and then a few more days for them to install the mantel. Wayne is very easy to work with and is very kind and professional. He even recommended someone to fix and patch up our drywall afterwards and the results are phenomenal. We highly recommend Wayne and Studio Design Works. We will definitely contact him in the future for other projects. Thank you Wayne.

Moises is SIMPLY the BEST!!! He is a TOTAL professional in every sense of the word…read more He is punctual, reliable and knowledgeable -- and of course his prices are competitive and realistic for his specialty. He installed two fireplace kits in our home today and they both are state-of-the-art remote starting units that create a beautiful and realistic fireplace effect as if we were burning real wood logs. My wife was blown away by the natural effect and we both couldn't be happier and more satisfied with the installation. I cannot more highly recommend Lucero Fireplace for your fireplace installation -- just save yourself the time and call Moises first ... you'll be glad you did!!

Moises fixed our built in fireplace, which was not working, and ordered a replacement remote for a…read morevery reasonable price. Transparent and honest process with punctual communication and prompt repair. Always on time too. Do not hesitate to contact him! Highly recommend!

Abraham did a great job. He came out to inspect and clean my chimney…read moreHe did a great job. Cleaned everything, identified a couple of issues and fixed them. His pricing is very reasonable, he gave great advice and suggestions. No pressure, just honest conversation and good advice Highly recommend!

We hired Abraham for a second time after a remodel of our home. He came back out and cleaned out…read moreour chimney, applied a new coat of black paint and we also had him install new black glass on the bottom along with fireballs and a remote control system. His prices are fair, he is a good communicator, And very punctual. Would definitely hire again in the future

Called for an Estimate on a New Chimnney Cap. & Dampers. No…read morerepairs, just an Installation of a Chimnney Cap & Dampers. They wanted to charge an $80.00 fee for an Estimate.

I called this morning needing a quick service call since I sold my home and the gas fireplace would…read morenot ignite. Jeff was here this afternoon and within 5 min identified and problem and fixed it! He was so very nice also. Thank you Jeff!

OMG! Do NOT go here! We wee looking for a new fireplace , something we have never done before. We…read morewent to several places to learn and hopefully make a purchase. They were good about giving us information and quotes. Here's where it went bad. We found it for several thousands less and bought it. When Enzo found out we had bought from someone else he went mean. Saying over and over that we wasted his time. Telling us that the "showroom is not charity". We and our contractor will not be referring anyone to this place.

Warning: Do not do business with this company. Once the fireplace is sold and you've paid your…read moreinvoice, ZERO customer support and NO product help or accountability. This place wants to move product, and wash their hands of you once you've paid. DO NOT BUY FROM THIS BUSINESS. Cost my project greatly.

This was my first time working with Pacific Custom Precast and I was thrilled with their service…read moreand quality of their fireplaces. Sam went above and beyond, collaborating with us to ensure we had the perfect dimensions and proportions for our fireplaces and helped us feel confident throughout the entire process from design to installation. The precast fireplaces themselves look so luxurious - I look forward to working with them again in future.

Extremely friendly and great quality. They went out of their way and spent extra time to make sure…read morethe tile matched my existing floor. They spent more time making sure the final product was perfect.

Amazing job. Kevin was on time and very professional. It's like I have a new bbq now.read more

We needed maintenance for our both fireplaces and also adding glass doors…read more Among 2 businesses i contacted, So Cal Hearth and BBQ gave a better options and estimate and I went with the offer. Design was as we expected and high quality equipments. Clean installation with no damages at all. Very nice and respectful staff. Definitely recommended. So happy about them.

Reached out to this company because I have two fire pits and a built in bbq pit that were all…read morehaving issues (the joy of home ownership). I forget his name, but whoever I spoke with was very honest upfront that my pits were too small of jobs for him to work on but he referred me to someone for both pits and the bbq as well. His recommendation was Dan who came out and took a look at all 3 things. I believe Dan is with another company, if he or anyone from this company know please kindly reply to this post and inform what company that is! Dan was fantastic, gave me costs and showed me the issues then and there. He also looked at my pit in my front courtyard and was able to solve the minor issue at no charge, simple fix. I decided I didn't want my backyard fire pit fixed because the front one is much nicer and now that it is fixed I doubt I will ever use the one in my backyard--another project yay. Will have to demo it one day. Dan then fixed the bbq and it now looks incredible and works great. I have since used it a handful of times with no issues. Great company, great communication, honest and fair pricing. Highly recommend. Two thumbs up (Will try to upload pics of bbq before and after soon)

Disappointed with Product Quality and Durability…read more I had high hopes for HB fire pits when I purchased my fireplace, but unfortunately, my experience has been disappointing. After only 1.5 years, the unit has already stopped working properly, which is unacceptable for such an expensive investment. Despite following all maintenance recommendations, I've had issues with burner failure, electrical and remote. When I reached out the owner, he was very unhelpful, unresponsive and extremely rude every time I was able to get hold of him. A fireplace should last much longer than this, and I would not recommend HB FIRE PITS based on my experience. If you're considering purchasing from them, I strongly suggest looking into other options or ensuring you get an extended warranty. Also my next-door neighbor also purchase the same fireplace like mine at the same time, and she's been having many problems with the hardware and the owner. I am extremely disappointed with the customer service from HB fire pits, especially from the owner. When my fireplace started having issues, I reached out for repairs and maintenance, expecting professional assistance. Instead, I was met with rudeness, dismissiveness, and a complete lack of concern for customer satisfaction. Rather than standing behind their product and helping to resolve the problem, the owner was unhelpful and unwilling to take responsibility. Calls and messages were ignored or met with short, unprofessional responses. When I finally did get a response, it was clear they were more interested in avoiding the issue rather than actually fixing it. A company is only as good as its customer service, and unfortunately, HB Fire Pits fails in that regard. I would strongly advise others to look elsewhere for a fireplace company that actually values its customers and stands behind its products.

Justo fixed the problem with my chimney for literally 1/10th the price I was quoted elsewhere. He…read moretook apart the top to assess the issue and discovered an easier way to fix it. Plus he's friendly and polite.

When planning to start a house project, it's very important to hire a knowledgeable and responsible…read moreperson/company. I am glad that we found SoCal Fireplace Services on Yelp. We got a fast response and quote from Justo. He is very knowledgeable and explained all our options. We are unfamiliar with fireplaces and all the variety of options that are possible. Justo was very patient and thorough with us, especially whenever I changed my mind about something or had additional questions. Justo was there to answer our questions and further explain the process. Their prices are definitely reasonable. You will definitely get your money's worth. We are very happy with the results of our beautiful fireplace. We highly recommend using SoCal Fireplace Services. Thank you again Justo & Lizette.