Haven't been here for years and suddenly crave for Italian food so we came to Amaroni after shopping at Festival Walk.
We arrived around 8:45 without a reservation, got to the reception and were treated quite impolitely. The receptionist was rude when giving out a number to us. Told us we were no.36 while the next number to be called was no.15, and told us we need to wait outside. She couldn't tell us how long the wait would be. Although the message was informative, the tone of it was rude and unwelcoming. We saw there were only a few others waiting so we decided to wait. Soon enough we were seated before 9pm, probably most of no.15 thru 35 were turned away by the receptionist. Then the hostess seated us without any greetings.
We ordered the Ravioli, Chicken Parmesan, and creamy baked potato chips. To our surprise the ravioli were served before we got our bread. Didn't mind the surprise at all coz it was quite delicious. The creamy tomato sauce was just right and very tasty. Then we got the baked potato chips, and our water soon after. Had to ask our server for bread again and got an impatience response. Then finally got our bread and Chicken Parmesan. The Chicken Parmesan was great! Portions were big but the two of us managed to chuck it all.
The restaurant was very busy. We had to wait for a while for water refill and to get the bill. Overall, great food but poor service! Turned off by bad attitude receptionist and hostess, servers were just too busy to take care of too many tables. read more