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Amarillo Pain Associates

5.0 (2 reviews)
Closed • 8:00 am - 5:00 pm

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7 years ago

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Advanced Pain Care - Advanced Pain Care founder, Dr. Mark Malone

Advanced Pain Care

2.7(10 reviews)
0.1 mi

My experience with APC was positive until after my stimulator was implanted. Unfortunately, my care…read morewith Dr. Luis Barboza became deeply concerning. He did not listen to my concerns and spent no more than five minutes at each visit. He was consistently late to both my appointments and my surgery. After the procedure, he failed to follow up on my symptoms or overall care. On one occasion, he even hung up on me while I was speaking, after not returning my previous calls. Because of these issues, I decided to switch doctors in hopes of receiving more attentive and compassionate care. My next doctor, Dr. Angus Lowry, was unprofessional and dismissive. At my first visit, when I asked if he could look into my symptoms, he responded with a firm "No." When I accidentally dropped something during the visit, he walked around me instead of offering any assistance. At a following appointment, he was condescending, verbally abusive and told me, "We are not here to wait on you or fix you. Let that sink in." He also falsely claimed that he did not have access to my MRI results. My experience with both physicians left me feeling disrespected, dismissed, and without proper medical support. I am sharing this statement in the hope that no other patient has to endure the same difficulties I faced.

Don't go there! The front desk is unprofessional. They talk about things they shouldn't talk about…read morein public. They also claim that they take CASH as a form of payment. They DO NOT. My husband had to leave and go get the CORRECT CHANGE before they would see me.

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Advanced Pain Care
Advanced Pain Care
Advanced Pain Care

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Amarillo Spine Institute

Amarillo Spine Institute

1.0(6 reviews)
1.1 mi

Bad reviews all start with a bad experience someone had with the business, mine is no different…read more However, I think everyone that reads this needs to take a few minutes to look at the large number of bad reviews this doctor's office has built up over the past 6 months or so. As so many have stated in their negative reviews, this business was purchased, merged or was taken over by integrated pain management, some big clinic that could care less about their patients. I am going to interject a plea with anybody reading this. PLEASE read this and all the bad reviews and stay away from this "doctors" office at all costs. If you don't heed this warning, it will come back to haunt you, and you will regret the day you decided to go here. If you're a current patient, it's only a matter of time before you too wind up in the trash heap of anger customers. I've been going to pain doctors for a number of years. Never in my entire history have I seen a more unprofessional, Unknowledgeable and VERY untruthful Nurse Practitioner's. I would highly recommend and I do mean HIGHLY recommend staying away from this office. The lack of empathy on their part is very astonishing. Their pure unabashed arrogance is difficult to deal with and in my opinion, gets in the way of adequate health care. Also in my opinion this particular Nurse Practitioner would do better getting her real estate license and stay away from any and all health care facilities. Dealing with her was on of the worst things I ever tried to deal with. I have significant amount of health problems, and I deal with several doctors, nurse practitioners, and physician assistants. I've not had one problem with any of them ever, just this one crazy NP and Amarillo Spine. That should speak volumes about her! But wait there is more. Due to the awful treatment from this NP, I put in a call to the office manager in Amarillo. She called me back and we had a very pleasant conversation. She told me that she was going to check on this problem for me and see what she could do to help. She said I'll call you right back, that was 5 days ago and nothing, not a call, just nothing. What you need to glen from this is there is a cancer that has invaded Amarillo Spine from the office manager all the way through to the providers. In hind sight I now know why I had a sick feeling in the pit of my stomach every time I went into this place. It's full of dark foreboding people. I also agree with all the other bad reviews of this place. It was a great place when Dr. Lee was there, he was caring and a warm human being and a great doctor. I'm very sad he left. In short I and a whole bunch of others have written bad reviews of this place. You've been warned, go here at your own risk, but if I were you I would just find another place. This place has gone downhill big time!

This place is just in it for money. Been a nurse for close to thirty years. Was supposed to be…read morescheduled for steroid injection and go over MRI results. Both my wife and I work 12 hour night shifts. They would not schedule them on the same day around the same time. It so they can bill you twice. Stay far away from these crooks.

Advanced Surgical Center

Advanced Surgical Center

2.7(3 reviews)
0.0 mi

I had an amazing visit yesterday. The front desk could have been friendly, I know that they were…read morebusy and all about checking people in, but a smile would have helped. The good part was when I got to the back for my procedure. Hannah made everything better. She smiled, was happy and it was very pleasant. She explained everything and always asked if I had any questions. She is a keeper. In fact, she explained everything so well that I decided not to have the sedation. I had already paid and was informed I coukd get a refund. I did fine with out sedation as Hannah said I would. Overall, it was a great experience. 4 star rating because of the front desk. ****

Our son had a cortisone injection procedure yesterday His father and I had to take him since he…read morecouldn't walk and would be sedated. He was taken back put in a area to prepare for procedure, I was sitting in waiting area and the nurses back in the area were so loud laughing and talking that it was very unprofessional my son told me afterward that he was calling for help because he was about to pass out because of the pain and none of the many nursing staff standing right there could hear him because of their party like atmosphere. It is just not the place to be so loud when people are in pain they don't want to hear loud noises it needs to be a calm, quiet atmosphere. I feel that I can interject because I have been a nurse for 35 years

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Advanced Surgical Center
Advanced Surgical Center
Advanced Surgical Center

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Amarillo Pain Associates - painmanagement - Updated May 2026

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