Dr Josma has a great bedside manner. NOTICE: there is an…read moreupfront $50 "new patient fee", which was not disclosed prior to first appointment! What does THIS say about the clinic's administration?

I love this center they helped me walk better they work with me payment plan the staff are…read moreextremely nice and helpful they care for us they explain everything to me before treatment dr. D was a very caring man. You can feel his caring when you pray over you before treatment now I have Dr. Jasmin he also is very caring and loving. I love Stephanie very much because every time I don't understand some thing she will take the time to explain it to me. All of them are very sweet Pauletta. I've known them for a long time they treat you like family I would always recommend them to anyone.

i set up payments to pay my balance after insurance on a credit card and after making 3 payments, i…read moreget a phone call asking about the remaining balance. i had to email the caller my payment plan to prove i was making payments. i asked her what triggered the call when i had been making payments and i had set up a payment plan!!!! that was the whole point to setting up a payment plan - so i would not be harassed! she apologized and i told her i would hope this discussion would prevent advanced pain care accounting from doing this to someone else!!!!!

Don't go there! The front desk is unprofessional. They talk about things they shouldn't talk about…read morein public. They also claim that they take CASH as a form of payment. They DO NOT. My husband had to leave and go get the CORRECT CHANGE before they would see me.

This clinic is amazing! The staff are all welcoming and kind and genuinely care to help you! I have…read morehad knee pain due to sports and they are the only people who have been able to help me! Highly recommend!

This clinic was happy to take my money over $3000 but when they couldn't find a diagnosis there…read morewasn't any follow up after I didn't reorder my hormones. My levels were very high and was given too high a dose of hormones. I've since seen a specialist at a real doctor's clinic and I was diagnosed immediately with severe GI issues. Nothing to do with what they were treating me for at this clinic at all! Be careful how much money you invest as insurance doesn't cover their services and take advantage of those who are desperately ill looking for any answers.

Bad reviews all start with a bad experience someone had with the business, mine is no different…read more However, I think everyone that reads this needs to take a few minutes to look at the large number of bad reviews this doctor's office has built up over the past 6 months or so. As so many have stated in their negative reviews, this business was purchased, merged or was taken over by integrated pain management, some big clinic that could care less about their patients. I am going to interject a plea with anybody reading this. PLEASE read this and all the bad reviews and stay away from this "doctors" office at all costs. If you don't heed this warning, it will come back to haunt you, and you will regret the day you decided to go here. If you're a current patient, it's only a matter of time before you too wind up in the trash heap of anger customers. I've been going to pain doctors for a number of years. Never in my entire history have I seen a more unprofessional, Unknowledgeable and VERY untruthful Nurse Practitioner's. I would highly recommend and I do mean HIGHLY recommend staying away from this office. The lack of empathy on their part is very astonishing. Their pure unabashed arrogance is difficult to deal with and in my opinion, gets in the way of adequate health care. Also in my opinion this particular Nurse Practitioner would do better getting her real estate license and stay away from any and all health care facilities. Dealing with her was on of the worst things I ever tried to deal with. I have significant amount of health problems, and I deal with several doctors, nurse practitioners, and physician assistants. I've not had one problem with any of them ever, just this one crazy NP and Amarillo Spine. That should speak volumes about her! But wait there is more. Due to the awful treatment from this NP, I put in a call to the office manager in Amarillo. She called me back and we had a very pleasant conversation. She told me that she was going to check on this problem for me and see what she could do to help. She said I'll call you right back, that was 5 days ago and nothing, not a call, just nothing. What you need to glen from this is there is a cancer that has invaded Amarillo Spine from the office manager all the way through to the providers. In hind sight I now know why I had a sick feeling in the pit of my stomach every time I went into this place. It's full of dark foreboding people. I also agree with all the other bad reviews of this place. It was a great place when Dr. Lee was there, he was caring and a warm human being and a great doctor. I'm very sad he left. In short I and a whole bunch of others have written bad reviews of this place. You've been warned, go here at your own risk, but if I were you I would just find another place. This place has gone downhill big time!

After the sale to Lubbock SI about December 2025 or so I was told they would not be treating any…read morepatients unless they are having a procedure but they will fill my prescription however it was going from 5 pills a day for 5 years to 4 pills a day because well if I broke my arm the pain medication wouldn't work. The amount of rudeness I experienced while I was there with the new doctor group was disgusting. I am concerned with my back pain and if and when I did break my arm them we can cross that bridge when we get to it. I was struggling to get to a place where I can function and be free of pain as much as possible but I knew being pain free will never be possible. The visits after the sale went from once every 3 months to every month just for money from the insurance company. Nothing changed, nothing different just come in every month. I show up in February 2026 and I was asked what day would be good for me to go to Lubbock? Why would I go to Lubbock I don't want to go to Lubbock. She said I needed to have a consultation with the surgeon before surgery. I said I am not having more back surgery I have had 11 surgeries with the spinal cord stimulators (two) and the spinal fusion. They scheduled me for surgery without my knowledge but got the insurance authorization apparently. I got referred to another pain doctor by my Primary Care Physician that is taking good care of me and wouldn't recommend anymore surgery at all, ever, for my back pain again. Stay away from this place, if you have the strength run do not walk away. You have been warned.

I had an amazing visit yesterday. The front desk could have been friendly, I know that they were…read morebusy and all about checking people in, but a smile would have helped. The good part was when I got to the back for my procedure. Hannah made everything better. She smiled, was happy and it was very pleasant. She explained everything and always asked if I had any questions. She is a keeper. In fact, she explained everything so well that I decided not to have the sedation. I had already paid and was informed I coukd get a refund. I did fine with out sedation as Hannah said I would. Overall, it was a great experience. 4 star rating because of the front desk. ****

Our son had a cortisone injection procedure yesterday His father and I had to take him since he…read morecouldn't walk and would be sedated. He was taken back put in a area to prepare for procedure, I was sitting in waiting area and the nurses back in the area were so loud laughing and talking that it was very unprofessional my son told me afterward that he was calling for help because he was about to pass out because of the pain and none of the many nursing staff standing right there could hear him because of their party like atmosphere. It is just not the place to be so loud when people are in pain they don't want to hear loud noises it needs to be a calm, quiet atmosphere. I feel that I can interject because I have been a nurse for 35 years

Exceptional Care and Compassion! Dr. Tyson at Amarillo…read moreFamily Physicians is truly outstanding. He takes the time to listen, explains everything clearly, and genuinely cares about his patients' well-being. It's rare to find a doctor who combines professionalism with such kindness and empathy. The staff is always welcoming, the office runs efficiently, and I never feel rushed during appointments. Dr. Tyson goes above and beyond to make sure his patients receive the best care possible. I'm so grateful to have him as my doctor -- highly recommend him and the entire team at Amarillo Family Physicians!

They required my FULL SOCIAL SECURITY NUMBER even though I gave them my insurance card. I tried to…read moreinsist that they did not need but their computer system would not accept. blanks. In this day and age of cyber hacks and fraud I cannot believe offices still use this. All my other physical and dental offices understand.