maintenance is very difficult to coordinate with or even get response . Front office and…read moremaintenance employees can be very rude. Will charge you extra when you decide to move out

We just signed our second lease renewal here and will most likely stay beyond that for a few more…read moreyears until we can eventually buy something. Rent is very reasonable and the complex is pet friendly with washers and dryers in the unit which is amazing. Also there are real hardwood floors. The maintenance crew is incredible-especially David-any issues we've had are addressed almost immediately. Valentine in the front office is great and always helpful. It's very quiet and family-oriented which is appreciated because I feel safe going for walks and not having to worry about weirdos lurking around or people speeding through the parking lots. The pool is so nice and well-maintained and I really appreciate the attention to landscaping. Overall it's been a great experience and I enjoy living here a lot.

I am on my fifth year here. I moved from Staten Island during Covid and it was the best move I…read moremade since. This is my updated review from then to let you know. The management team has changed and Michelle in management fit right in with the former team. Her beautiful personality, her smile and her professionalism makes you feel like you're her family. With everything I need to report, repair, replace or even just a sit down for a minute and let my hair down with her is a blessing that she is around. She is genuinely bubbly and welcoming to all. I can't leave out my maintenance team led by Dave. He makes sure the job is done and done well. No short cuts. He is very approachable, especially with the kids. I attempted to put my 11 year olds grandsons bike together. After it broke down a bit, Dave had no problem helping and teaching him each step it took to fix the problem. Who does that? Dave does. The Cranbury community is well groomed, the amenities are the best and did I say I lived here for 5 years and still in love? Thank you Michelle, Dave and the rest of the staff at Cranbury Crossings, East Brunswick for making my residence, Home!!!

There is a new management in town. Hallelujah.! I am here 12…read moreyears. This is the first time I've seen a manager that actually cares about the tenants as well as the property. I've never written a review because I had nothing nice to say until the new manager Barbara. They are pet, friendly, the maintenance team is outstanding. If you're looking for a place to call home, call Cranbury crossing.

We enjoyed our apartment at Carnevale Plaza for many reasons. It is first-class in all respects…read moresuch as excellent appliances, ha and beautiful hardwood flooring, granite countertops and beautiful crown molding. The management and maintenance are responsive to requests and the location couldn't be better. This short description does not do it justice Bonnie and Chris Baker

The apartments at Windsor Woods are fine, and the price is on the cheaper end for the location…read morewhich is a plus, but good luck getting help if anything in your apartment breaks. First off, the on site management and maintenance are very nice and helpful people. Our issue was with the property management company and their response when our A/C unit failed over the course of two summers. The first summer we spent in the apartment, the A/C stopped cooling and the maintenance person was dispatched. He did something and the A/C worked ok the rest of the summer, but it didn't cool quite right and our bills were extremely high. Fast forward a summer later, and the A/C breaks again. This time a technician from the contractor they use is sent out, and tells us he had recommended the system be replaced a few years before. Clearly that didn't happen and the A/C just died. Over the course of four weeks management dithered in figuring out how to fix the problem. This was during July and the apartment was routinely in the mid 80's and humid. Despite repeated calls and requests to replace the unit from both us and the HVAC technician sent out, management did nothing. Eventually they put in another temporary replacement and we decided not to renew our lease. I can only feel terrible for whoever moves into our unit this summer.

Great location right off Route 1 near I95; very close to train station; near many shopping malls…read more Great property management and maintenance staff.

We rented a furnished apartment for six weeks while my husband was undergoing treatment at Memorial…read moreSloan Kettering nearby. The apartment had everything we needed (they even accommodated us with a more privately situated unit as our dog has never been in an apartment complex) but more importantly the staff here honestly cares about their community! I lived in many an apartment complex in my 20s and has never encountered one got fosters such a sense of community and honestly cares about their residents... even their temporary ones! Any need I had (dishwasher repair, package acceptance at the office, etc.) was handled immediately and followed up with me after completion to ensure I had no further needs. As my husband is immunocompromised, we were unable to participate in any of the monthly events that they offer however, they beyond events that they put on to bring the community together (yoga every week, bouquet making for Valentine's Day, trivia night with snacks, potting & painting, decorating a flower pot and planting a plant into it etc!) I've never experienced another apartment complex that even has these types of events much less puts so much thought into them! The dog park on property was clutch as our dog is not used to having to be on a leash all the time ... so having an area where she can romp around and play was amazing! They also have plenty of grassy areas to walk within the property and dog waste bag dispensers all over the place. We thoroughly enjoyed our stay here, and And cannot say enough about the staff , their communication, friendliness, and caring! 100% would stay here again in a heartbeat!

handsel did an amazing job at fulfilling request. My heat was not working and he came and exceeded…read moreany expectation. When the heat did not work he came with a space heater and later checked in to be sure the heat was functioning.

It WAS a nice place to live. We live RIGHT next to a big park, yet the little kids in the complex…read morerun around playing in the road and all over the parking lot. ZERO parental supervision, total hazard to drive around. Throwing stuff playing catch close to parked cars, and I've witnessed them intentionally damage a car. Seen one urinating in a bush, seen them play basketball with dumpsters, jumping in and out of the dumpsters to retrieve the ball. Don't rent here if you care about your car, they're ALWAYS throwing stuff around cars. I don't care how light the ball is, cars are expensive and their parents sure aren't paying for any damages. Generally all happens between 4pm and 8pm, so of course whatever management or leasing agents aren't ever here to stop it. I don't know who the kids are or which building or apartment they live in, so I can't specifically complain. The parents already aren't watching the kids, so why not just tell them go to the park next door instead of constantly letting them be in danger in the street and letting them damage their neighbors property? But you tell me, would you want to live with this? I doubt it. I can't wait to get out. Management, please tell these neglectful parents to actually pay attention to their children and not let them loose in the parking lot/street. I have videos of them throwing stuff around cars and pictures of them in the dumpsters, but I think google is censoring me when I try to post them. This is my third attempt to post this review.

***BED BUGS*** Apartments are very spacious and area is very nice but they are poorly maintained…read more Kitchen flooring is cheap and unprofessional done. Glue comes through the seems and the tiles peel off. My biggest problem was finding bed bugs in the 2nd bedroom right before the holidays which was nightmare. We called saying we saw some bugs and before maintenance came to check what it was we were held a piece of paper to treat for bed bugs which I found odd because they had not confirmed that's what it was. We went through 3 treatments the entire month of December which ruined our holidays as we could not put up a Christmas Tree, any decorations or celebrate Christmas. We had to live out of garbage bags for 6 weeks as we went through treatment which was a complete nightmare and dispose of personal belongings and furniture. When asked for compensation to help with some of our losses we were denied. After the 3rd treatment we were told we were bed bug free and didn't see anything for about 1 month, now they are reappearing in the same areas which makes me believe the apartment was not treated correctly the last 3 times. This has been the worst experience of my life and would not wish this on anyone.

Tony and the maintenance crew are always very helpful and get problems or any issues taken care of…read morein a nice timely manner. Lived in the community for many years and when there's a maintenance issue or when it's time for an upgrade it gets done. Always professional and friendly. They keep my apartment safe and looking good, from an upgraded kitchen, new carpet, and when the apartment needed a new paint job they came on their scheduled time and gave us a fresh new look. It's also a plus that when there's an emergency call they don't hesitate and get to you ASAP. Much appreciated I don't think they get the respect they deserve. It's a very big community with a lot of tenants to look after, that can't be easy so THANKS!

What an absolute disaster of an apartment. Infested with centipedes, spiders and silver fish…read more Entire staff is incompetent. Maintenance will enter your apartment at anytime of the day and wont inform you.

The management of this place is horrible. They will rip you off at the end and will not return your…read moresecurity deposit. In addition - the management will send you a million of nonsense rules of what you CANNOT do and they will fine you, harass you and bother you non-stop.

Good luck during the winter- heating expenses are outrageous and it takes days to clear the…read morewalkways and even longer to clear the parking lots. Garbage dumpsters are always overflowing with trash. They don't do any work to maintain the place; maintenance takes forever to fix serious problems. the office is always closed. always problems with rent paying portal. EVERYONE affiliated with the place is lazy and rude.

There is an ongoing issue with the plumbing. Sewage backs up into the shower, and the office is…read moreaware and doesn't care about addressing the issue because it's expensive to repair. Very expensive rent to live with that.

I have been consistently gaslit into believing that I'm hallucinating the problems with my…read moreapartment. maintenance refuses to enter the apartment with me in it so I can actually show them what's wrong. They're also impossible to contact--it either takes 7 days for them to read your online portal request or you have to go through an AI to get them on the phone. don't expect any effective fixes if you need them.

When i moved out i got a piece of paper from them asking to give them a 5 stars, i honestly will…read moregive them -3 stars and here's why: 1) When i was applying for this apartment complex MG was my point of contact and it was very difficult trying to get a hold of her if i had any questions during the application process. It would take her forever to get back to me. When i was finally ready to sign all the paperwork and get the keys i asked her if we could do it another day and see if she could accommodate and she flat out told me NO. 2) When i was signing my paper work they told me that would not provide me blinds for the sliding door of my patio and i had to pay out of pocket to either get an outside company to install them for me, pay around $100 for them to source and install the blinds for me or i can just buy the blinds myself and pay them $50 to install them for me THIS BY FAR IS JUST A HUGGGEEEEEEEEE SCAM BY THEM!!!!! I just decided not to have blinds on my patio and just live with it 3) As for my unit itself that i was living in, i knew right away that i made a mistake living there and regretted my decision immediately. Looking back at it now, i realized that the carpet in my unit has very dingy and old and should have been replaced before i moved but for some reason management did not decide to do this (I'm very salty about this because in the unit next to me management replaced the carpet in the unit before the new tenets moved in.) They just shampooed my carpet and shampoo carpet machine that they used did not did a very good job cleaning my carpet. My carpet looked exactly the same before they shampooed it. 4) Also my unit had no insulation and the walls were very thin thus in the wintertime it would get very cold and i was just wasting money with heating because my unit was not built very well and all the hot air was just slowly escaping from my unit. The water pressure coming out of my sink and shower was not very strong and my dryer would take forever to dry my clothes. If i had a lot of clothes to dry i would run it like 2-3 to dry my clothes. 5) Like every one else on here dealing with the maintenance department was a HUGEEEEEEEEEEE PAIN IN THE A$$. I had issues with the water heater in my unit, it was starting to not work anymore and speaking/dealing with Connie to get someone to my unit to fix my water heater was more difficult than pulling teeth. I would leave voicemails in the maintenance phone line and no one would respond back to me, i learned a trick where you just had to dial the the number and just hang up (to avoid leaving a voice mail) until Connie or someone else would eventually pick up your call. To their credit they eventually did fix it but i was just one big hassle fixing it. At first they just kept making sure the pilot light did not extinguish then after the third visit they finally just replaced the heating unit parts and eventually it was finally fixed after that. 6) like every one else kept saying on here the management would just pile on fees on all the tenets like they just don't care. The pool was never open when i wanted to use it and the clubhouse itself was just an afterthought. Management would not and will not spend money to renovate it and make it look better. Of course, my access card would not work to enter the clubhouse and like i explained above trying to contact the maintenance/management team was a HUGGEEEEEE PAIN IN THE A$$ so i avoided using the pool and the clubhouse at all. Even like the landscaping or just general upkeep of the grounds of this place is very dingy and drap and awful and i'm convinced management /maintenance just do not care at all. In conclusion, DO NOT MOVE HERE AT ALL, AVOID THIS PLACE / DO NOT EVEN THINK ABOUT OR CONSIDER MOVING HERE. Monmouth Junction/South Brunswick is a good town and the school system is pretty good here but look at other apartment complexes in Monmouth Junction/South Brunswick to live in.

I recently had to handle a number of things for my stay at Royals Oaks. I want to give a special…read moreThanks to Lauren our New Property Manager. She treated me so good during my visit to the Rental Office. Mike, Eva Lauren make a great team and provide residents with a good vibe for those living in Royal Oaks. Special thanks and continue to provide great vibes and service. I can Appreciate their common courtesy and service.