We've been bringing our kids here since they were babies, and after recently moving back to the…read morearea, we needed a wellness visit to enroll them in school. I had requested to be placed on a cancellation list due to the urgency of the paperwork, but was told--rather bluntly--that wouldn't be an option. I understood and was willing to wait the 28 days for the appointment. On the day of the visit, I was 10 minutes late, which I acknowledge can warrant a reschedule. However, when I politely asked if there was any way we could still be seen if we waited, I was met with unprofessional behavior from the front office staff. Instead of simply checking, I overheard them making comments about me for several minutes before finally offering to proceed with the appointment. By that point, I was so uncomfortable that I chose to find a new doctor instead. While I've always had a positive experience with the doctor, the way I was treated by the front desk made it clear that this is no longer the right fit for us.

When our pediatrician moved from Lewisville to Decatur, we found this place…read more What a wonderful office. The front staff are super friendly, and we have never had a billing issue. "Miss Kessley", our nurse practitioner, is absolute the sweetest, most caring person we have found! We wouldn't want our little one under any other person's care! 5 STARS hands down!

We have been going to Dr. Hollis since my son was born 7 1/2 years ago and I have NEVER had a…read morecomplaint!! Her office is fantastic, her staff is fantastic and she is the best ever. I wish she would see adults lol, we wouldn't go anywhere else. I've never had to wait more than 5 minutes in all the times I've been there and I can always talk to a nurse (rarely do I have to leave a message). Can't recommend her enough!!

Dr. Bindu is one of the best pediatricians we have ever visited…read more She is very thorough in explaining the issues without rushing. We moved from Michigan to Texas recently and thank God we found the best pediatrician here. My son 13+ really liked her. Highly recommend Dr. Bindu!!

very nice environment. really quick. I must say she and her team is awesome…read more she goes step by step and explain the conditions and process based on that. with other Dr it always takes 2 hours or more but here WOW , it only takes about 30 to 40 min which is in and out . I loved it . I will definitely recommend to my friends and family!!!

We've loved NCP since we started going in 2022 with my oldest. We drive over an hour because it's…read morealways worth it! The entire staff is so kind and helpful and welcoming.

Wouldn't take my child anywhere else. Always treated like we are the only patient. Dr. Brooke…read morealways takes her time with us and we never feel rushed. I love that they always try a conservative approach first. Nothing but great things about this practice. Would recommend them to anyone.

They will call cps if you miss a visit with them and they won't call you to tell you anything…read more Shame on you Cheryl Sanborn for involving the government in my families life. Avoid at all costs

Dr. Eckels has been a lifesaver for me! He always asks me questions about my life and how school is…read moregoing. I'm 20 years old and I wish I could keep seeing him forever! I highly recommend Dr.Eckels!

We love Arbor Pediatrics!!! Dr. A is amazing. She takes her…read moretime with our little one and doesn't rush us or make us wait. She is also very understanding and caring. Her staff is amazing as well. They are super responsive and supportive at all times.

Excellent patient care and super accessible. You can even text on the weekend with questions!…read moreHighly recommend!

We LOVE Dr. Gina Fowler. She is so kind and compassionate. Exceptional pediatric office. She won't…read morepush anything on your child - she will present your options and let you know the benefits of each and let you make the decision. There were times our son needed an antibiotic and there were times that it wasn't the first thing she recommended for treatment. Cannot recommend this place more. Sad we moved to Oklahoma because we miss having Dr. Gina!

I am hesitant to leave a review because then the secret will be out and others will know. ;) Dr…read more Fowler is what you imagine when you think of a pediatrician. She's kind, professional, courteous, patient and actually allows the parent to fulfill the parental role of taking charge of their children's health and well being. It's obvious she believes her role is to guide and support the parent, not dictate and overrule. She is highly educated and explains things clearly so the parent can make the best choice possible for their child. We are so glad to have found her!

Leilani is our NP and she's amazing. All 3 of our kids go there and they are extremely…read moreknowledgeable and kind. Their training is rigorous and they are up to date on evidence based research as well. They have great bedside manner and ask questions to the kids and take their time with each kid. I love messaging them, too if I have any questions or issues. I wish they'd use their phone more than the messaging app sometimes, but they are very busy.

Some of the front staff has changed.... The ladies with the really big fake eyelashes are less than…read moreattentive. They don't look at you when they talk to you and they just seem like they don't really want to be there. I would expect this at an adult clinic but not here at a children's clinic.

We've been coming here for about a year now and I am so glad we found Dr. Jackson! She and her…read morenurses are extremely sweet and helpful. Due to Covid they are doing appointments in the car right now (which I actually like better). I can't say enough great things about this office! Highly recommended if you are in need of a pediatrician.

Back in 2012 when I had my first kiddo, I was so totally clueless when it came to the world of…read morepediatricians and caring for my kids. The world of motherhood starting out is a scary freaking place, and you can read a lot in the world of the internet these days which more often than not makes it even scarier. I took a leap of faith when taking my first baby to her first newborn check, a week after she was born, at this Cook's Pediatrics location. I scheduled an appointment for one of the colleague doctors, because the main doctors i'd heard about here were booked. I was booked with Dr. Jackson in August of 2012, and haven't looked back since. In fact, I just got back from an appointment with her and my second kiddo today in May 2016. Dr. Jackson has always honored my mother/kiddo questions, big, small, important, or silly (like today when I said semi-sarcastically... I'm afraid she has West Nile Virus!) with complete and thorough answers that have never, not even once made me feel like an idiot for asking them. She reassured me and walked me through statistics, and tips when fear of SIDS controlled my life for the first year of motherhood. Her bedside manner with children is absolutely impeccable and my children both enjoy her company. She can even get my younger one to crack a smile, and she starts screaming the moment we walk into the building. If Dr. Jackson isn't available, because she only works certain days (hey! she's a mom too!), we will see Dr. Leung. She is also fabulous! She is very thorough, talking things through from the beginning of symptoms and always proceeding on the side on caution with me, because it typically makes me feel better. When my first was 10 days old she had a red lump in the breast which they thought thought to be a serious condition. Dr. Leung consulted with a colleague who had been practicing for many years and brought him in to look before offering her recommendation of an ER visit. I always recommend these ladies to anyone with a new baby looking for a doctor in the Bedford area. They are awesome in their work, with kiddos and parents the same.