Theft of prescription medicines - my adult daughter is fighting Leukemia and other ailments. We…read morehired Interim to help care for her. After 2 visits, my daughter's opiate pain medicines went missing. They disappeared while my daughter slept - meds and the caregiver were gone when she woke up. A police report was filed. We learned that the caregiver had previously been fired from two other Caregiving firms. This was a gross violation of my daughter's trust and. likely, the law. We are no longer using this service. Think carefully before you do.

From the owner: As the only home care office in Nevada County that is fully licensed in California, Interim…read moreHealthCare of Grass Valley is one of the most trusted providers in this region. We've been delivering affordable, high-quality in home care to families in Grass Valley and the neighboring areas since 2008, and are truly invested in the strength and well-being of this community. We don't just care for our clients because it's our job – we care because this is our community, too. Our care professionals call Nevada County home, so we consider the people in our care as our neighbors, family members, and friends. In addition to Grass Valley, we bring the highest quality in home care services to clients in the following areas: 1. Auburn 2. Cedar Ride 3. Lake of the Pines 4. Lake Wildwood 5. Nevada City 6. Penn Valley

This community nonprofit Hospice has been serving the area for more than four decades with…read moremission-focused community-centered care. Their customer service and kindness runs deeply throughout staff and volunteers. They are a trusted name in Hospice care with a well-established track record offering resources for residents as well as classes and bereavement support. We are so fortunate to have Foothills Compassionate Care in our community.

I would never recommend this company to care for anyones loved one. They violate HIPAA rights. They…read morealso violate clients medical rights when they're unable to speak for themselves regardless of if a POLST is in place. Please use a better company that will respect your loved ones end of life decision. They deserve better! Foothill compassionate care is not a good choice

Terrible customer service, rude agents, and always double billing. FRAUDSTERS all the way!read more

I had an appointment scheduled for today 6/17/2025 but no one showed up on time. I waited for a…read moreconsiderable amount of time without any update, which was both frustrating and inconvenient. When I attempted to reach out for clarification, I was either put on hold or not given a clear response. Reliable service and clear communication are basic expectations, and unfortunately, neither was met in this case. I hope this feedback is taken seriously so improvements can be made moving forward. At 10:20 pm Joseph left note at door to call back Sincerely, Zadran

I will start by saying the management was very quick to respond and able to get us scheduled right…read moreaway when others were not which was the positive of the experience. However, our caregiver that arrived did not seem prepared for a hospice situation (which is what the job always was always described as) and also made comments and asked questions of the hospice nurse in ways that were very insensitive to our family. To make matters worse after the nurse confirmed these to likely be final hours the caregiver asked if since the family was still awake she could just go now as her stomach hurt and essentially she quit mid-shift. The management team did apologize that their employee "got sick" the next day and refunded the prepaid portion of services which were not rendered. We were of course less than happy with the service of the caregiver provided and in fact have gone another direction for care now for my father rather than hiring this company for long term care.

From the owner: We have lived in the Grass Valley and Nevada City since 1979. After working for some of the larger…read moreagencies we saw the need for personalized care for the seniors in our area. We developed our business to business to provide local, professional care that would meet the ever-changing needs of the elderly and their families.

An organization filled with highly skilled, dedicated, professional and Spirit driven individuals…read more When Partners In Care shared they provided everything required to meet my husband's needs during his last days, to include our family needs; at the time, it was hard to comprehend and understand. I soon realized I did not need to comprehend or understand - Partners In Care knew what was needed and never failed to provide material support, dedicated 24/7 support, and Spiritual support. The love and compassion shared by every individual never wavered; they were there for us. So much more can be shared but suffice it to say, Partners In Care are appointed GOD GIVEN ANGELS on earth. As shared with many of their professionals - each member has earned many Heavenly Jewels - jewels that will be mounted and worn proudly on their Heavenly Crowns. Forever grateful.

I love Partners In Care (PIC). All the staff I have worked with are amazing on the administrative…read moreend as well as in the field. I'm a full-time single mom of 3 going through nursing school. PIC offers me flexible hours and scheduling, and opportunities to stay on with clients I am a great fit for. Additionally, if I feel I was not a great fit for a client/ center then I do not have to go back. I have been flexible with my area of travel which has offered me diverse experiences in this profession. Several of the home based clients have told me that PIC is their favorite company because the morale is high and the caregivers are kind and professional. If you are seeking employment or are in need of care, PIC is a company worth looking into.

Communication between care givers is poor. Food is very poor. Attending CNA's are probably over…read moreworked. Some are excellent, but many are not alert to patients' needs. You can call for bathroom assistance and no one comes for way too long when a patient needs help quickly. And, worst of all patients who need to use the toilet ( like me) go ahead and try to get out of bed. Only I fell on the floor and hit my head hard enough to bleed. I had to be taken to hospital and XRayed and ct scanned. Fortunately for me I didn't have any broken bones, but I did have black eyes and a lump on my forehead for several weeks. I complained to the nurses and doctors that my stomach burned from my groin to my heart region, but no one seemed concerned. Ended up, it was a serious ulcer that ended up losing 10 pints of blood. SNMH air lifted me to Carmichael where they saved my life. I am not at all happy with my experience at Springhill Manner and do not recommend it.

Quality care by the staff! Made our parent feel cared for. The Physical therapist department were…read moreespecially helpful.

My wife had hip replacement surgery three weeks ago, and we received 3 weeks of in home physical…read moretherapy, through Kaiser, performed by Progressive Home Care. Our physical therapist, Steve O., was remarkable! On time to the minute on all 6 visits. He is extremely knowledgeable about hip surgery, and provided excellent, thorough, information and visual aids on recovering from it. To top it off, he is a great guy! Easy to talk to and ask questions of, with a great sense of humor. His last visit was today and we are going to miss him.

The nurses and PTs we have had (for hip and knee replacements) have mostly been very good - but…read morescheduling is a nightmare. The office staff is not at all helpful and they will not schedule visits until the night before. Once you have been assigned someone, you can communicate directly with them - but until then dealing with the office staff is just awful. For the knee replacement, they sent a PT to do both PT and nursing duties. This individual was not qualified for wound assessment/care, and removed the staples too soon resulting in the wound opening - and now we are facing another month of wound treatment. We have had three different "case managers" and the communication has been dreadful. Very disappointing - I would not recommend them.