Care quality was adequate Great staff - welcome and…read moredirection was good Friendly treatment

This is a great place for the independent and assisted living to live they also specialize in…read morealziemers and dementia they offer 3 meals a day and they make sure to meet all of the dietary needs this is a very large beautiful establishment very large retirement living selection this location everyone is friendly and they are in top of the residents needs all of the residents here seem to be very happy and comfortable with all of the services that they receive from this establishment all Of the staff seem very friendly and knowledgeable the dinning room was very beautiful and had a very delicious smell floating in from the kitchen the front desk area was very nice and very clean and very organized the restrooms where very clean with a lot of accommodations this Definitely seems like a great place for a loved one or a family or friend to look into every resident I encountered seemed to be very pleased with all of the great wonderful services provided very beautiful location very clean atmosphere very nice retirement living

Overheard in lobby and office racist and degrading remarks towards the POC community. Would not…read morerecommend.

This community has a warm and welcoming feeling. All the staff are caring and go the extra mile to…read morehelp residents. The residents are so happy! Be sure to ask for Angela Hammond for help.

You will never find another local Assisted Living facility that will provide the highest level of…read morecare to your loved ones better then Lake Wildwood Manor. The care, the love, the organic food, the peaceful setting, the friendly and devoted staff, and the daily live music sets this care home apart from everyone else. Its about how your loved ones are treated and cared for in the later part of their lives is what matters. Mary and her staff put their hearts and soul into making each day special and your loved ones a part of their family! Check them out to see for yourself!

From the owner: We specialize with Seniors looking for an Assisted Living Home, Senior Care, Dementia, Seniors with…read moreAlzheimer, and Hospice Care.

Our mother was placed there for her final two years, getting assistance with dressing, bathing and…read moreother daily activities. For the most part, our mom received excellent care. While it seems to be normal for caregiver turnover (especially during the Covid years), the vast majority of those caregivers were gentle, loving and genuinely loved what they do. We all made many friends of the staff, even the kitchen staff and med techs. The facility is well maintained, clean, attractive and orderly at all times. The setting up on a hill in the Sierra Foothills in north Auburn is wonderful and quite convenient and easily reached just off I80 and State Highway 49 in the California Gold Country. The rooms are either private or semi-private, so residents can feel independent Many of the administration staff were also very kind. The housekeeping director and staff were very responsive and nice. Even the maintenance staff were so helpful and compassionate. The activities director labors tirelessly to provide many enrichment activities for the residents. The receptionists are also very nice. Even the business manager is very compassionate and she attended mom's Celebration of Life. We were very appreciative of that. While expensive as it is everywhere, our mom's experience was quite good. Many staff expressed their love for our mom to us after she passed away. We were very touched by them all. Our family recommends Oakwood Village for senior care.

Oakwood Village was the perfect fit during a bittersweet chapter in the life of one of our loved…read moreones. The staff was wonderful and made us feel welcome and right at home. The facility is nicely kept, well run and the comfortable atmosphere allowed us to make even more great memories while we were there

Workers on the floor were better than good. Management seems to suffer from a turnover problem…read more They don't communicate well. They had problems with long term insurance. They found ways to increase price. Made promises they never kept. Don't sent your parents in with any valuables. Kept calling widow , even after family requested multiple times to stop. I would consider taking parents somewhere else. I regret not taking them to court. Still, unlike management, workers on the floor seemed to go extra mile

My husband has been @ SR for over 4 mos. I had moved him 2 other times over the last 20 months,…read morelots of $$$ and Tons of stress. I wish I had found SR early on, it is beyond anything you could hope for your loved one. THe staff is outstanding., from management to med techs and the cook(s). make sure you get one of the choc chip cookies, addictive Super super Clean environment, lots of things to engage your loved one. open and welcoming. Seriously, staff is amazing, always on. i'm thankful and able to finally sleep.

Everyday excellent care, the food is consistently good, hot and usually more than I can eat…read more Facility is clean and comfortable. Staff is beyond helpful. Special events daily and holidays that seem to exceed expectations.

I visited Prestige at the end of 2022 and was given a tour. The facility was clean and attractive…read more Don and the staff were attentive and friendly and so were the residents that live there. The common areas were spacious and well done. Overall, a very nice facility.

Pacifica Senior Living Country Crest is a wonderful place to live and work. I have been here since…read more2014. The community is beautiful, clean and inviting. Located in a secluded area minutes from town. The food is great, with a new and improved menu. I eat lunch here almost every day. The staff are professional, cheerful and helpful in so many ways. The apartments have a FULL sized kitchen, patios and every apartment is bright with lots of natural light. Fyour convenience there is on site a beauty/barber shop, restaurant style dining with attentive staff, activity room, bistro area and more.

Great place to work ,great environment ,wonderful management , Great at communicating they always…read morewant to know what we need and wonderful & sweet residence

I have worked at The Pines for a few years now. The culture has felt like family from day one for…read moreme since the moment I walked in for my interview. I feel like I have had great amount of training and even some cross-training in other departments so I may have an opportunity to promote. Even working a full-time position, I am able to have a perfect work-life balance. I enjoy our residents and their wonderful, involved families on a daily basis, I love our team of employees that work hard everyday and do it with smiles on their faces. It has been an amazing experience for me and one of the most rewarding jobs I have had.

They really don't care about the residents. Both my grandparents died at The Pines probably from…read moreneglect. If they can't feed themselves it's called " refusal of food ". Even after ringing the buzzer for assistance numerous times, my grandfather was completely ignore. I will never recommend someone being sent there.

One star is generous! This is a letter I wrote to the administrators of Pavilion at El Dorado…read moreHills. My father has been a resident at Pavilion at El Dorado Hills since March 2023. As his Power of Attorney and oldest child, I am obligated to make sure that the living conditions for him are top notch and worth the $9280 he currently pays. Although I appreciate the efforts the nurse, med techs, and many of the caregivers have made to make my dad comfortable at Pavilion, I have come to the conclusion that he is not being served in a manner conducive to the care he deserves and the amount he pays. I have brought the condition of his room, primarily the dirty floor and full wastebaskets, to the attention of multiple people, yet consistent cleaning has not become routine. When a resident is incontinent and their soiled briefs are left in the room, the entire apartment smells foul. The apartments should be cleaned daily, and wastebaskets emptied immediately after assisting a resident with toileting. Many items of clothing, sheets, and towels have gone missing or were ruined in the laundering process. I brought this issue up first with the previous director and also with the caregivers. The laundry system is in need of revamping and some training is necessary to improve this situation. The biggest issue we have had is the food provided to the residents. The food is substandard at best and has been served on paper plates with plastic utensils for several weeks now. My husband and I recently dropped in during dinner and were appalled at the meal. My dad's plate contained 4-5 french fries, overcooked pasta that had lost its shape, red sauce, a few pieces of hot dog, and four slices of cucumber. Nutritionally this is a train wreck, and not something I would expect to see in a facility of the status Pavilion seems to portray. Last night, he complained that the food was cold and looked like dog food with french fries. Meals are the one thing he looks forward to and are always disappointing. (Side note: my dad is not a memory care patient, he requires assisted living for mobility and we were promised there would be other residents with similar needs) As you know, the residents are in the final stages of their lives and dining is their one remaining pleasure. They deserve healthy, nutritious meals served on real plates with real utensils. Just because they are Memory Care residents, does not mean they should be fed poorly. I feel sad that many of the residents do not have someone to advocate for them and are being fed atrocious substandard food on disposable plates, yet paying thousands of dollars. Pavilion can and should "Do Better." For the above reasons, I will be moving my dad out of Pavilion by November 30, 2023. Please do not use his departure as a reason to ignore these complaints, but use it as a reminder that your facilities should be serving the residents with the proper care they pay for and deserve.

We searched far and wide for the best placement for my husband and what drew us back to The…read morePavilion was its staff! Yes, it's a beautiful, clean, and peaceful environment, but the staff is what's most outstanding. From the directors to the daily caregivers and all between, I've observed consistent compassion and grace to each resident as well as to their families. There is professionalism and order mixed with kindness and helpfulness. The food is good, the activities are many and varied, the med techs are sharp and proactive. We are extremely pleased with our choice of The Pavilion at El Dorado Hills and highly recommend it!

My Mom was lucky enough to stay at this wonderful care home. It is a smaller care home for six…read moreladies. The setting is beautiful. Outside is a beautiful garden, with stream and gazebo. Great patio and the flowers and plants are amazing. However, nothing can beat the caring staff. They all went above and beyond in taking care of my Mom. She thrived under their care. When I visited,I never wanted to leave. It was very cozy and welcoming. They were very encouraging and kept her motivated. All of the holidays are celebrated and the residents really enjoy all the preparations that go into celebrating. I can't say enough good things. Having my Mom a resident here gave my sister and I great peace of mind. Communication was also great. They are able to work with all care levels. I am so thankful they were there for my Mom.

From the owner: Our Exceptional Home is Situated Within The Tranquility of Towering Pines & Trout Pond with…read morewaterfall; where single senior women can find peace of mind in a family atmosphere.