Oh jeez, had to dust off my Yelp and modify a review I left ages ago. Just had the worst…read moreexperience dealing with a simple screen replacement. Went later in the day, cracked iPhone screen, straight-forward replacement, got it finished near closing time, paid and left. Only after a bit of normal use, it must have had some compatibility problem (3rd rate aftermarket screen probably) and would not pinch-to-zoom. Took it back the next day, the attendant acknowledged it, replaced it again and it still was doing it. The attendant herself (like the employee the night before) was as helpful/polite as she could be, but it all turned to garbage when she got the owner on speakerphone for a "now what do I do?" call. He tried to pawn it off on us that the phone's "data was corrupt" and we needed to basically reinstall/update system??? The worst case of "did you try restarting it?" I've ever heard. It then became like an episode of Columbo with my indicating that the phone was fine, if the data was a problem, it wouldn't have changed with the screen, and he was all "these work all the time blah blah blah". It was immensely stressful and dripped with lack of concern for customer satisfaction. I told him he could just forget about me taking the phone home and doing some sort of factory install on it to just be back where we started from, and I needed the phone fixed now. Bear in mind, I put the attendant herself at ease that she was not the problem, that this was her off-site manager's rotten idea of customer service policy. Thinking WE were the one's going to be stuck, he said snarkily "what do you want me to do then?" And we replied, "a refund?" He snapped "then you're going to get a phone without a screen" (clearly he didn't grasp how this repair had been basically mere hours prior, on the previous night). We told them "just put the original cracked screen back on, it's probably still in the trash can!" [It was at this moment... he knew.... he f/ed up] The (still nice as she could be) attendant went back and got the heaping case of trashed screens with a look on her face like "good luck." Without missing a beat, we just grabbed the one right on top, there it was, the exact one... "there it is! Just put it back on and give us our money back!" (Gotta say, poor attendant girl giggled... agreeably). The owner had nothing else arrogant to offer at this point, and the attendant put the old screen back on. Oh! And then we held the phone in front of her and demonstrated perfectly normal pinch-to-zoom function, (which OF COURSE it was their shoddy replacement parts with compatibility issues). That got a smile outta her. He begrudgingly authorized the refund, like pulling teeth. We left losing a whole day right back where we started from because of this owner. Anyway, beyond offensively rotten customer service POLICY, so bad it's punishment for the poor employees just needing the paycheck. The owner is a classic "take the money and run" shyster. The only thing fun about the whole stressful experience is we've turned his "your data is corrupt" B.S. line into a household meme to have fun irritating each other. "Hey, guess what... your data's corrupt!" "OMG DAD, WILL YOU STOP!!" hehehe... anyway, our luck ran out here. Recommend you just drive right on by unless you like being taken for a tool.

Replaced my iPhone screen Sunday afternoon in 45 minutes, reasonable priced, pleasant to deal…read morewith,. Will use again.

I have used this service several times and the work has always been excellent at a reasonable cost…read more- in fact they have even provided services for no cost to me on a couple of items. Very knowledgeable and I recommend them highly!

Walked in asked them about repairing my iPhone XSMax screen. They gave me a reasonable price and…read morehad it done within 20 minutes. Great customer service and quality repair. While waiting I told them I had an iPhone XS that I was going to sell. They made me a decent offer and bought it from me. I highly recommend you take your phones, tablets, and laptops to these guys!

Mya provided exceptional customer service. She was professional, patient, and…read moreknowledgeable--qualities that are rare to find. From the moment she answered the phone to our in-store visit for a phone upgrade, she was consistently polite and took the time to explain everything in great detail. What stood out most was her ability to warmly greet and acknowledge other customers even while assisting us. An outstanding experience overall. Great promo available now to trade in an iPhone 15 (any condition) for $1,100...go take advantage of it!

Came in to trade my phone, got quoted one amount. They were closing to had to come back the next…read moreweek. When I came back they were not willing to honor the previously quoted trade in amount. Then proceeded to give me a lower amount and say that's all they could do. I would give zero stars if I could and will only work through Apple going forward.

Reiko New York has finally opened their store in Dallas, TX!…read more I have been keep buying Reiko products for several years directly from Reiko New York, as always positive experience. Last time, I called sales from Reiko New York, they told me that Reiko just opened their new store in Dallas. The online sales I talked to told me to check out the new store. He also told me that there is no shipping fee if I order directly from the Reiko Dallas store. So within three months, I went there a couple of times to check out the new items. The two sales in the store help me a lot, I always feel very confident to buy Reiko products when I talk with the sales in the store. These two folks are very professional and detailed oriented. If you are in cellphone accessory retail or wholesale business, I will highly recommend Reiko to you. Sam

From the owner: 15 years trusted wholesaler for phone accessories. Great supplier for your business. 15,000+…read morequality items for iPhone, Samsung, HTC, LG, Huawei and more Devices. Great prices, NEW shipment every week. The largest wholesaler and manufacturer of cell phone accessories for over 15 years. We have a huge selection of over 15,000 products to choose from, and new shipments of the latest models and products coming every week. Whether it's Apple iPhone accessories, Samsung Galaxy accessories, LG, HTC, Nokia, etc., covers, pouches, headsets, chargers, screen protectors or other wireless accessories for carriers such as Verizon, AT&T, Boost Mobile, Cricket, metroPCS, etc.

Fantastic service, repair, price and speed. Rob and the crew…read morefixed my damaged camera module in less than a couple of hours. Great people, very quick and knowledgeable. Awesome job.

Very helpful people. They work on phones and computers. My iPhone was not charging and they blew it…read moreout. Works perfect now and did not charge, just asked that I come back next time I have a problem.

Sent my iPad to have the screen replaced, using Groupon. It's now been 3 months and I don't have my…read moreiPad back.

Don't go here !!! They ruined my selfie camera it's horrible don't ever go to this place !!…read more Also the screen color is grayish/ bluish screen!

Absolutely amazing!! Saved me so much money fixing my phone. Ty so much. Will definitely come here…read morein the future.

They were able to fix my Apple Watch screen and get me on my way. I would recommend them and will…read morebe using them in the future.

I went into the store trying to get a Sprint iphone moved to my Verizon account. Tavo and…read moreespecially Zekiel were very friendly and super helpful. It wasn't even their problem, and they completely went the extra mile to resolve it. Good job guys. +1 satisfied customer!

I had them repair my iphone and within the week my phone screen is on but I can't use it. when I…read morereturn he told me I have to pay for the repair that he did. don't go here unless you are prepared to pay within another week.

This is the third time I have used the services at this place and I just must share with people my…read moreexperience! First they replaced the screen on my phone for the price less than any other place at the mall with the great quality that you won't be able to tell if it was ever cracked. Then my husband old phone wouldn't turn on so we took it to Apple Genius Bar in Dallas and they said the phone' mother board was damaged and there was nothing they could do to fix it or retrieve the files that were on the phone and suggested us to get a new phone (of course). So we took his phone to "The Fix" and it turned out we needed the charging phone replacement. Which they ordered and replaced for $75!!! We are so grateful they fixed and made the phone work again and us being able to access the life changing files on that phone! Thank you so much guys! Highly highly recommend this business! If you need your phone fixed this is the PLACE!