Since the last review, we have booked 2 cruises with Carol and she is great. She calls the cruise…read moreline and tries to get the best room and price for you. I recommend her as she's thorough and helpful. She also gave us luggage tags to put our cruise tags in and that was great. She said she does this for her regular clients and we will keep going back to her as long as we keep cruising!

We just returned from the Peurto Vallarta Barcelo Resort which was arranged by Tanya Idzan. The…read moreresort was excellent: Staff, room, food, specialty restaurants, pool, entertainment, all amenities were excellent. The WestJet flights and transfers were all well done. Thank you Tanya for a very enjoyable trip! Ruth & Ray.

We have dealt with this Expedia office--and Lissa Antflick in particular--since our first cruise…read morearranged by her for us in 2001; and that is despite that we moved from Edmonton to BC 13 years ago. We have truly valued her competence, her thoroughness, her knowledge and, above all, her responsiveness. She has advised us and arranged travel for us on four continents and many oceans in between--with never anything but the best of personal service. Lissa, we could not recommend you more highly! In appreciation, Rick and Debbie Boyd Kelowna

Heard there was a seat sale to Hong Kong through a friend so I called this travel agency up on a…read moreMonday morning. I spoke with Vivien who collected all my information and was able to give me a price in a matter of minutes. In order to receive the sale price, we had to be Aeroplan members but we were not members. She happily registered us from her office so we could get the sale price. I asked about cancellation and health insurance and she gave me quotes but told me to check with my credit card company as they may provide this coverage. She was correct and able to help me save money. I received very informative information, fast and reliable service and the best part was it was done all over the phone! I offered to see her that evening but she said it was all taken care of and she would just send me an email confirming all the details. I would definitely use this travel agency again for my travel needs!

10/10 service, I have been dealing with them for the past few years, they have the most competitive…read morerates in the market, have booked, rescheduled many flights always straight forward no hidden charges

I had very very bad experience with these people because they charge me $150 extra to start the…read moreprocess of refunding my money from airlines for cancellation and they told me they have given me services. I wonder what kind of service they have given me where they charge me $150 for no reason where another travel agents wouldn't charge a single penny specially when airlines have technical issues and cancel their flights. They gave me anxiety for two weeks because I had only two weeks left to go back home and I had to buy another ticket especially when I don't had enough money in my account either. There are many more people who spoke to me about this agency and told me I should have never gone to this place as they also had terrible experience. I would say if you want peace of mind please don't go there, you will regret.

I like Travel Cuts. They have good deals - especially for students. But my experience at this…read morelocation was not quite up to par. The gentleman I spoke to was nice at first, he grabbed me a brochure right away and started asking me questions about the travel I had in mind. But when I asked him a question, he was a bit condescending in his response - like I should have known all the details about how they operate at Travel Cuts. But I don't - that's why he works there and I don't! I also asked him about a specific attraction in a certain city and he said he had never heard of it and it must be in a different city than the one we were talking about. I was sure it was in the one we were discussing though. He said that if it was, he had never heard of it. As I was walking away with my brochure he gave me, flipping through the pages, the attraction I was talking about was in the brochure he gave me! This guy clearly didn't know too much about the place I wanted to go. That was upsetting considering it's his job to know these kinds of things. And the fact that he told me I must be mistaken about the location, was just the icing on top of the cake! I was disappointed with my experience this time around. My other experiences with Travel Cuts have all been positive but my first time at this location was less than good.

I stopped in here a couple times while planning a trip to Europe and found the staff very helpful…read more I book my flights on my own, but came here for travel insurance and rail passes. The woman I talked to both times knew the answers to most of my questions and helped me look up information on everything else. She was very thorough in making sure we understood all the details of what we were buying. They sell Rail Europe passes here with no extra fees as well.

The fare is now $5.00 one-way. It's still worth it. I've actually used it a couple of times to…read morecommute to across the river to downtown. It's a nice thing to take the out-of-town guests on. The volunteer conductors dress up and give you a history lesson of a time when Edmonton and Strathcona were 2 different cities. The view is great as it rakes you over the High Level bridge. 155 feet high. It currently holds a record. There are 4 stations. It takes about 25 minutes from #1 to #4. No food please.

I went to an Eventbrite pop up streetcar event. I had a blast. Impressive. The views were…read morebeautiful. We stopped in the middle of the bridge for half an hour. All volunteers running the streetcar.

Fantastic services, understanding, quality advice on travels and requirements. It's a travel…read moreagency for keeps

Our group bought $5500 worth of tickets and paid Sky Travel an extra $900 for their services and…read moreexpertise. While on our trip, two members caught covid. We called Sky Travel and asked them to cancel our return tickets. They said they would. They did not confirm. A week later we bought new tickets for $1500. When we returned home we found that our original tickets were NOT cancelled and we could have just changed the date on the tickets if Sky Travel had taken two minutes to notify us. Now we have tickets that we can't use and Sky Travel has refused to help us with this, constantly referring us to the airline. The airline says that these tickets are under Sky Travel's control and only they can do anything with them. Sky Travel has refused to help us, complaining that they have wasted three hours of their time on us (commission on $5500 plus $900). Do not give the company your money!!

Love that the gates are on one side and shops on the other. Staff are really friendly and helpful…read more Only thing is that you need better signs for your baggage claim. Was confusing and had to ask an airport employee where it was.

First time here - looks newish, clean, with friendly staff. I flew in from Vancouver via Air Canada…read moreand left a few days later for Seattle via Alaska. No issues with baggage claim/ check-in, security checks, customs and border...no long lines, it was a breeze for me. Duty free shop had some cool items, nicely priced with helpful staff. Starbucks near gate 86 had some unique drinks. I had the barista make me something that was totally cool and not on the menu - I forgot what he called it :) Overall, great experience here...looking forward to coming back.