Often I use my aeroplan miles to travel or pick up travel deals online- but when I need an agent…read morefor complicated travel plans or to get insurance I have been going to Sarah at Dial Travel. She is amazing and has helped me when I have had some ~interesting~ problems crop up while on the other side of the world. Love that she keeps me updated with emails re: change of departure times while I am away and has helped me with insurance claims while I am abroad. I fully and whole heartedly recommend Sarah at Dial Travel.

Heard there was a seat sale to Hong Kong through a friend so I called this travel agency up on a…read moreMonday morning. I spoke with Vivien who collected all my information and was able to give me a price in a matter of minutes. In order to receive the sale price, we had to be Aeroplan members but we were not members. She happily registered us from her office so we could get the sale price. I asked about cancellation and health insurance and she gave me quotes but told me to check with my credit card company as they may provide this coverage. She was correct and able to help me save money. I received very informative information, fast and reliable service and the best part was it was done all over the phone! I offered to see her that evening but she said it was all taken care of and she would just send me an email confirming all the details. I would definitely use this travel agency again for my travel needs!

10/10 service, I have been dealing with them for the past few years, they have the most competitive…read morerates in the market, have booked, rescheduled many flights always straight forward no hidden charges

I had very very bad experience with these people because they charge me $150 extra to start the…read moreprocess of refunding my money from airlines for cancellation and they told me they have given me services. I wonder what kind of service they have given me where they charge me $150 for no reason where another travel agents wouldn't charge a single penny specially when airlines have technical issues and cancel their flights. They gave me anxiety for two weeks because I had only two weeks left to go back home and I had to buy another ticket especially when I don't had enough money in my account either. There are many more people who spoke to me about this agency and told me I should have never gone to this place as they also had terrible experience. I would say if you want peace of mind please don't go there, you will regret.

I have been an AMA member for years and I definitely utilize their services as much as possible…read more I have booked numerous trips with AMA Travel and I have always been happy with the process and the results. The process is simple; they pretty much do everything for you. There are times when I have had specific requests (I want a resort that has this but not this or I want a hotel that's close to here) and they have always catered to them. They narrow my search and present me with the best options - it's that easy! I've always enjoyed the trips and recommendations from my AMA Travel agents as well. When I went to Mexico, my agent recommended a certain tour. We did the tour and we absolutely loved it! The AMA also has travel gadgets and luggage available at their travel desk. My last trip was to Las Vegas and my agent emailed me (I told her I preferred email) to see if she could recommend any shows or places to eat. I asked her about some shows, decided on a couple and they turned out to be fantastic! I really like the AMA as a travel service because they make everything easy - they way it should be. Why go somewhere that is going to complicate things that don't need to be complicated? AMA Travel is fantastic and I couldn't be happier with them!

I laugh how the "bad" reviews are hidden on here but hopefully people find this and look at the…read more"not so suggested reviews" I know people want to feel safe spending about 120$ a year but what does it get you? Nothing but a headache! So for starters if it's 3am and your off the road in -40 no one is behind the phone to help you, all you get is an answering machine and a repeating message saying "open Mon-Fri, 9-5 (might I add I just called a 300$ tow truck that was there within 20Min) Now also the times you really need it is the cold mornings and your car does not start before work and needs a boost! Everyone in Edmonton that day seems to need a boost too and when you call for a boost it's a 6-12 hour wait. So what loose a day pay waiting around for a boost, I don't think so! So this also goes for the Travel section of AMA! They are the worst customer service I have had and it was at this location I went to. The employees were not helpful for what travel I was booking. I was so frustrated with them I went home and looked online and I was amazed. If I booked a flight with west jet on their website it was 500$ and that exact same flight on AMA was 700$ so your loosing money booking threw 3Rd party with AMA. My aunt also had a trip booked threw them after my experience but it wasn't until she had to cancel until I found out. She booked ahead of time but her sister past away and she could not go on her trip. Ama was sooo hard to deal with and the people did not know at the center, she had to wait for a call back which took 1day! She had her trip refunded to a gift card because it was too late to cancel even tho it was 5 days before her trip. And to get the gift card was very very very hard, it was a battle to get that. So another part to the story is my aunt lives in B C where there is no Ama which is horrible because alllllll gift card purchases have to be made in store only haha what a joke this company is. My aunt cant afford to fly to alberta to spend her 1600$ gift card. I never ever spend time giving reviews but this has to be put out there!

Fantastic services, understanding, quality advice on travels and requirements. It's a travel…read moreagency for keeps

Our group bought $5500 worth of tickets and paid Sky Travel an extra $900 for their services and…read moreexpertise. While on our trip, two members caught covid. We called Sky Travel and asked them to cancel our return tickets. They said they would. They did not confirm. A week later we bought new tickets for $1500. When we returned home we found that our original tickets were NOT cancelled and we could have just changed the date on the tickets if Sky Travel had taken two minutes to notify us. Now we have tickets that we can't use and Sky Travel has refused to help us with this, constantly referring us to the airline. The airline says that these tickets are under Sky Travel's control and only they can do anything with them. Sky Travel has refused to help us, complaining that they have wasted three hours of their time on us (commission on $5500 plus $900). Do not give the company your money!!

I like Travel Cuts. They have good deals - especially for students. But my experience at this…read morelocation was not quite up to par. The gentleman I spoke to was nice at first, he grabbed me a brochure right away and started asking me questions about the travel I had in mind. But when I asked him a question, he was a bit condescending in his response - like I should have known all the details about how they operate at Travel Cuts. But I don't - that's why he works there and I don't! I also asked him about a specific attraction in a certain city and he said he had never heard of it and it must be in a different city than the one we were talking about. I was sure it was in the one we were discussing though. He said that if it was, he had never heard of it. As I was walking away with my brochure he gave me, flipping through the pages, the attraction I was talking about was in the brochure he gave me! This guy clearly didn't know too much about the place I wanted to go. That was upsetting considering it's his job to know these kinds of things. And the fact that he told me I must be mistaken about the location, was just the icing on top of the cake! I was disappointed with my experience this time around. My other experiences with Travel Cuts have all been positive but my first time at this location was less than good.

I stopped in here a couple times while planning a trip to Europe and found the staff very helpful…read more I book my flights on my own, but came here for travel insurance and rail passes. The woman I talked to both times knew the answers to most of my questions and helped me look up information on everything else. She was very thorough in making sure we understood all the details of what we were buying. They sell Rail Europe passes here with no extra fees as well.

Our recent trip to visit the homelands of our ancestors was amazing. We visited the Czech Republic,…read moreBelgium, Ireland, and Scotland over two weeks in Europe. Trying to arrange travel for four people to these multiple destinations would have been nearly impossible if not for the fantastic abilities of our travel agent, Mayurika Saxena, with Oregon Center at Expedia Cruises - Air, Land & Sea Vacations. Mayurika was fantastic in putting together this trip of a lifetime. Her attention to detail and asking all the right questions made our experience one of the best ever. I will always highly recommend Mayurika and Oregon Center at Expedia Cruises - Air, Land & Sea Vacations. You don't have to live in Oregon to work with them. If you need a reliable and dedicated travel consultant, Mayurika Saxena is the person you should choose!

I have to admit that we are not seasoned travelers, and the thought of organizing a cruses by…read moreourselves was very intimating. However our travel agent alleviated all our worries. He was there with us every step of the way, with various options, what to do and when to do it, ensuring everything went smoothy. Barry you made this one special. Kudos to Barry Dennington !

Love that the gates are on one side and shops on the other. Staff are really friendly and helpful…read more Only thing is that you need better signs for your baggage claim. Was confusing and had to ask an airport employee where it was.

First time here - looks newish, clean, with friendly staff. I flew in from Vancouver via Air Canada…read moreand left a few days later for Seattle via Alaska. No issues with baggage claim/ check-in, security checks, customs and border...no long lines, it was a breeze for me. Duty free shop had some cool items, nicely priced with helpful staff. Starbucks near gate 86 had some unique drinks. I had the barista make me something that was totally cool and not on the menu - I forgot what he called it :) Overall, great experience here...looking forward to coming back.