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    Always There Pet Care

    5.0 (1 review)

    Services - Always There Pet Care

    Dog walking

    Pet sitting

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    12 years ago

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    Our Tails are Wagging for Jill’s Pet Sitting

    Our Tails are Wagging for Jill’s Pet Sitting

    (1 review)

    We contracted with Jill's service to overnight /day sit with our beloved puppy. We interviewed her…read moreand thought she would work well for our puppy. Shortly before her week stay, she informed us that one of her trusted employees would be sitting and she would monitor her during that week. We interviewed the employee and although we were not happy with the change, (on that short of notice) we were stuck. We left on a Sunday (Giving her a two page overview of our Dog's needs/habits along with phone numbers to vet, us, etc.) and returned the following Sunday afternoon. Two of the three water bowls were dirty and empty, although the main bowl had just been filled, patio door open. Over the next week we got reports of from our next-door neighbors that our dog was left in the patio though-out at least one night alone! We then found out earlier in the week she was left out in the yard during the day, again no one was here. In fact our normal sitter whom was working across the street told us that over the week she seldom saw anyone during the day ,let alone at night!!!! My Wife called Jill the day we were made aware of the mistreatment and why we would never use her again. Jill said she would investigate our claims,( but why did it take several days to let her know?) , and she would get back to us.. I talked with her (a few days later as I was livid when I found out) again only to hear this was not her fault and but she fired the other lady (whom had worked for her at almost one year!) Jill did not offer an apology , but said she would refund the 600 plus dollars. We have not received anything in the month since this occurred. My last phone conversation with her, she emphatically said we would not need to talk ever again. I hope this opens some eyes to the obviously poor business practices. The mistreatment of an animal that cannot speak for themselves is inexcusable. We will never use or recommend her to anyone. Be aware!

    Always There Pet Care - dogwalkers - Updated May 2026

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