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    Always Best Care Senior Services

    5.0 (3 reviews)
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    6 years ago

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    4 years ago

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    11 years ago

    Kelly is extremely knowledgable, caring & helpful. She takes a personal interest in her clients. She's a wealth of information!

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    Spring Creek Village

    Spring Creek Village

    3.0(5 reviews)
    1.9 mi

    My family's experience with Spring Creek Assisted Living was mixed…read more On the positive side, my mom had a safe, comfortable space during the short time she was there. The food was good, and most of the daytime staff were kind and respectful to our family. We appreciated those individuals who showed care during an incredibly difficult period. However, there were significant issues that overshadowed these positives. Overnight staff repeatedly refused to assist our 24-hour hospice nurses with basic care needs such as turning my mom and helping keep her clean. This was especially concerning given her condition and the fact that hospice staff were present and asking for support. The most distressing issue came after my mom passed away. While she was alive, we fully paid the agreed-upon rate without dispute even though my mom was on 24-hour hospice care. However, after her death--despite the fact that she had lived at Spring Creek for only eight days and was on 24-hour hospice care the entire time--we were still required to pay an additional full 30 days of rent, including room and board and a full level-of-care fee. This was demanded even though the facility no longer provided--and in many cases never had to provide--care, medication administration, or meals. Of course this was outlined in the contracts I had signed while under duress and in crisis. During our immediate period of grief, administration was unwilling to have a compassionate or reasonable conversation about this. Instead, we were met with rigid demands and threats of late fees if payment was not made. At a time when we were mourning, this approach felt deeply lacking in empathy and left us feeling taken advantage of. While Spring Creek may be a good fit for some families, I would strongly encourage others--especially those considering short-term or hospice-related stays--to ask very detailed questions about overnight staffing support and financial policies after a resident's death.

    I have been living at Spring Creek Village for almost a year and we are moving out at the end of…read moreJanuary! The promises were wonderful when we were shopping, but the reality has been disappointing and worse. Service has been poor, meals are boring and there is little follow through on promises. They have over medicated my wife, lost some of her medicine and the red "emergency" button in the room did not work when we needed an ambulance. It is now reported that an employee was asked to repair the button in one resident's room and said that since there was a button in the bath and one in the bedroom, he did not need to repair the broken one. And, yes, the manager has heard about each of these and the problems remain. Beautiful facilities, some really nice staff and it looks fantastic, but I am truly excited about our move in a few weeks and have high hopes about improving our circumstances. AND, we are saving over $1,000 a month!

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    Spring Creek Village
    Spring Creek Village
    Spring Creek Village

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    Lilac Assisted Living

    Lilac Assisted Living

    5.0(3 reviews)
    15.2 mi

    I visited several care places searching for respite for my mother who needs dementia care. I was…read moreimpressed with Lilac when I arrived because the home is clean and smells good. Staff was attentive. My mom adjusted well and by the time respite ended, she agreed to take her prescribed medication! I am so thankful to the staff for making this a pleasant experience. We will definitely return for respite!

    My father spent the last two months of life at Lilac Assisted Living. The caregivers were…read moreproficient, caring and professional and truly tailored his care to his specific needs. This is a true home, with a maximum of six residents. It looks, feels, and smells like home. The smell of home cooked meals permeates the kitchen and they are well balanced with the residents tastes in mind. As my father's health declined, Misha and her staff worked with our family and hospice to ensure he received the best of care. Misha is on call and readily available to residents, staff and her caregivers. She is the definition of a professional, caring nurse. When my daughter and her three small children came from out of town to visit , they were welcomed by the staff and made to feel at home also. Paris, one of the caregivers, made them all dinner one evening when we weren't comfortable leaving my father. Meatloaf, potatoes, peas and cake. When I thanked her she said they were here to take care of all of us. And they truly do. I heartily recommend this home for anyone who needs assisted living. They are superb .

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    Lilac Assisted Living
    Lilac Assisted Living
    Lilac Assisted Living

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    ADL Assisted Living

    ADL Assisted Living

    5.0(2 reviews)
    36.4 mi

    My Aunt Catherine is now 90 years young. She has full dementia, so she no longer knows anyone. She…read morehas had a stroke that left her unable to speak. And she has taken a fall that has resulted in her full immobility. Aunt C is completely dependent. So the daily care that she receives must be absolutely exemplary. Caregivers at the ADL Living Center in Baytown have cared for Aunt C since August 2016. I am pleased to say they offer great care for her. Rhoda and her team love Aunt C. Their heart-felt empathy and meticulous attention to Aunt C's needs are respected and appreciated by me and my family. The facility is maintained at the highest level of quality. It is always clean and well-organized. Often when visiting Aunt C, meals are cooking on the stove. It smells like home. When my family and I visit Aunt C, we are always received with open arms and smiles, and often with hugs. We are treated like we are part of the living center family. The expenses to care for Aunt C at ADL Living Center could be much more. However, the owner, Virginia Campbell, is committed to minimizing cost while offering best services. In fact, when a private room became available, we were able to secure it for Aunt Catherine. Then we placed into her room some of her personal belongings from her residence and photos of our families. In closing, when my sister and I began to serve as guardians for Aunt C, of course, we considered whether it would be best for Aunt C to be moved to another residence. After careful consideration, and mostly based upon what I stated in this review, we decided that for this phase of Aunt C's wellness she is best cared for at ADL Living Center, Baytown. If you are looking for a home-based, family-oriented, yet, professional managed service arrangement for your loved on, ADL Living Center may be a very good option for you.

    I cant say enough about Virginia that runs ADL Assisted Living. She helped me get my dad moved from…read morea nursing home in college station. It is very warm and inviting home. It is located in a residential neighborhood. The staff is very caring and friendly. My dad has Alzheimer's and they are very good with him. They have a doctor that comes to the home monthly but will also come if he needs something before then. I found ADL thru A Place For Mom which is a non-profit organization that helps family members find the right place for their loved one.

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    ADL Assisted Living - Aunt C's room with a view.

    Aunt C's room with a view.

    ADL Assisted Living
    ADL Assisted Living

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    Always Best Care Senior Services - homehealthcare - Updated May 2026

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