I loved my little apartment off of cherry street that I leased from Alves, but the management was so terrible I left after only a year! My friend had a place a couple streets away, and didn't have any problems, but I had way too many serious issues with this company to continue renting from them.
First, the silverware drawer in our kitchen broke apart in November. We called the office and maintenance came and picked it up. We didn't get it back until March or April. During this time we called repeatedly, only to be told by Bethany in the office that the drawer was fixed, but the maintenance crew simply needed to drop it off.
Then, the front door to the building had a broken lock. It took over a month for them to replace it, resulting in me being locked out on the front porch multiple times after dark.
One group of tenants repeatedly threw obnoxious parties - often during the middle of the week - never locking the front door, which allowed random people to come in and out of the building. This resulted in me having TWO packages with valuable items stolen from my mailbox in the entry way. We complained about these tenants multiple times, as did the other three renters in the building, but no action was ever taken against them.
The locations of most of their properties are perfect, but unless you're fond of keeping your silverware in a bag on the counter, I'd pass on renting from them. read more