The moment I walked through the entrance, I was struck by how beautifully the resort blends…read moreSpanish‑inspired architecture with the natural beauty of the desert. Terracotta tiles, wrought‑iron details, and winding garden paths create a sense of intimacy and discovery. It's the kind of place where every corner feels like it has a story. The atmosphere is serene without being silent--soft music, trickling fountains, and the scent of citrus trees drifting through the air. Even as a visitor, I felt instantly transported. The atmosphere is serene without being silent--soft music, trickling fountains, and the scent of citrus trees drifting through the air. Even as a visitor, I felt instantly transported. The food at Royal Palms strikes that perfect balance between refined and comforting. Every dish I tried felt thoughtfully composed--fresh ingredients, balanced flavors, and a presentation that shows care without feeling overly fussy. What sets Royal Palms apart is the overall experience. Even if you're not staying overnight, the property makes you feel like you've escaped somewhere special. The combination of historic charm, lush landscaping, and warm hospitality creates a sense of calm that lingers long after you leave. It's the kind of place where you can enjoy a leisurely meal, wander the grounds, and genuinely forget you're just minutes from the city. A highlight would definitely be the service provided, going above and beyond in all aspects whether an event, check in or needing assistance for something. I had the great pleasure in seeing Madison in action and her work ethic was beyond 100. She is great and a star! Very communicative, efficient and made our stay very welcome! Royal Palms Resort & Spa is one of those rare destinations where the atmosphere, service, and food all work together to create something memorable. Whether you're visiting for a meal, a drink, or simply to soak in the ambiance, it delivers an experience that feels both luxurious and welcoming.

Have you ever dreamed of staying in the hotel room in the middle of a wedding?! If you are…read morescreaming yes, request a casita room. We had to close our shades as the wedding can see directly into our room and the music is LOUD (Chris Brown is blasting as I type and bass, mercy is it bumping.) It was kinda creepy. We could see and hear the entire ceremony. In my reservation I requested a quiet room, and I have quiet room in my Hyatt profile. I don't think that much forethought is put into guest placement. Yes, we are paying pennies compared to this wedding BUT they are not fostering relationships with Hyatt members. (I did mention this to reception and they offered bonus points. Great BUT this is an awful last night.) The room: King Casita is an excellent size! We have a king bed and a rollaway bed and we still have space! The bathroom space is large too! I don't care for a stocked fridge and snacks. It's useless nowadays. We had to ask for a fridge to be brought in. The room is very clean, however there were a few moths flying around the room, which was odd. Pool: the pool is wonderful! We are here on spring break (a very popular travel week) and always found spots at the pool. The servers are the pool are awesome 5/5 stars! Attentive and professional. The food at the pool was great (the burger was the restaurant burger and the whipped ricotta and fruit was yummy). The location is great! We did rent a car but never had to drive far! The valet team is speedy but it's an odd service as the parking spaces are super close. (I was ready to give this place 4 stars but this last night is a stinky way to end the trip.)

Overall, I had a very nice experience at the spa. The facility is beautiful, clean, and well…read moremaintained, and every staff member I encountered was friendly, professional, and attentive. The highlight of my visit was the massage. My therapist was phenomenal, she listened to my concerns, focused on the areas I needed most, and made me feel completely relaxed. I also appreciated the adjustable massage table, which made a huge difference since I have lower back pain. It was one of the most comfortable massage experiences I've had. I also enjoyed the complimentary champagne, delicious food, and excellent service at the rooftop pool. The attendants were incredibly attentive, and the drinks were very good. My only minor complaint about the rooftop pool is that it doesn't really have a view. My biggest disappointment was the sauna and steam room. Neither one got hot enough to be enjoyable. I spent over 30 minutes in the steam room without even getting warm or breaking a sweat, and the sauna wasn't much better. For a luxury spa, I expected these amenities to perform much better. Overall, I had a wonderful experience thanks to the outstanding staff and exceptional massage. If the sauna and steam room were properly heated, this would easily be a five-star spa.

This used to be our go-to spa -- until today. We had two…read morepedicures and a spa day which has been our tradition every yr , we come here for spa days and treatments on our birthdays... So today we booked it as part of a birthday and Mother's Day weekend celebration. When our technician called out, staff member Madison called us at 9:02 AM and offered to upgrade my pedicure into a massage at no extra charge since our technician called in sick. I told her my husband won't go to the pedicure alone and asked how much do we need to pay for him if we also upgrade his service into a massage? Madison proceeded to place me on hold and came back and said don't worry about the upgrade for Mr. Fish and I got immediately excited and so happy and thanked her , told her will be there by 10 AM.. Upon arrival, we were handed a bill for $635 a Kimberly checked us in. I said I spoke to a Madison and she was next to her and confirmed to Kimberly at the front that our price was $240 total based on our earlier conversation She even told me Kimberly that we are getting upgraded to 2 Artisan massages. We went ahead with our massages trusting it was resolved. We had the best time and enjoyed as normal and ended up leaving around 4PM. At checkout, my husband went downstairs and Madison is now presenting him with the $635 bill!!! Of course like anyone in his position he would be shocked! Like what?!!!! He felt like he was having an out of body experience!! Madison's explanation, and I quote " I misspoke"claimed she misspoke and gave my husband the $635 bill telling my husband that her manager Jed told her while we were getting our massages that what she was told by her manager Jed that they can longer provide what was promised to me on the phone and at checkout. This was going while I was still upstairs, and saw my husband upset. I asked what's going on and he said don't worry about it I will handle this, he said it's your birthday and I am not letting them spoil your day . When confronted, Madison denied ever offering the upgrade in front of her manager when my husband said that's what she said. My husband did not even want me in this conversation because it was birthday/Mother's Day weekend and he did not want to spoil my day.. . What was meant to be a special weekend turned into a frustrating and disappointing experience. We loved the massages but left feeling disappointed by Madison. I have to say Madison has been so pleasant and super friendly every time we were there, to get this treatment from her, this really hurt me especially on my day and so unexpected. The manager Jed in my opinion did not handle this right. He should have asked Kimberly listened to the call that was made. I don't know but this was handled very poorly in my opinion. Madison had so many chances to make this right but chose not to. What was offered in good faith was taken back without accountability. We hope management reviews the 9:02 AM call recording, because that will tell the whole story or even speak to Kimberly that Madison corrected when we checked in. This is making me feel like I can't trust this company. Moving forward I want to record conversations or make sure I have proof or something because their word is not to be trusted. This leaves my amazing birthday/Mother's Day weekend ending in a bad note because of this.

Wow...I've been to a lot of spas, and I just left the Spa at Camelback Inn. From start to finish,…read morethe experience was exceptional. This may honestly be my new favorite spa. The service begins the moment you arrive. The host actually ran to open the door for us before checking us in, which immediately set the tone. Christina checked us in and was incredibly service oriented. Since the regular tour guide wasn't available, she took the time to personally show us around the property, which was above and beyond. The remodel is absolutely beautiful and was done right. My only hope is that they maintain it over the years because it's a stunning facility. One thing I especially appreciated was the number of shared spaces. My partner and I actually enjoy spending time together at the spa, so I always look for spas that offer common co-ed areas, and this one has several. They also have a gorgeous women's-only pool with an incredible view, in addition to shared amenities. There were so many amenities that I didn't even have time to experience all of them. The staff genuinely seems happy to be there, and it shows. Everyone we encountered was warm, welcoming, and eager to help. For my treatment, I had Kristin. I almost hesitate to mention her because I don't want everyone booking her and making it harder for me to get an appointment but she was absolutely phenomenal. I was so relaxed that I actually fell asleep during my service, which almost never happens. I sincerely hope they continue maintaining this level of service because they have something really special.

What: spa day with hubby at JW Marriott's spa. We both had a calming 60 minute massage with female…read moremasseuses. I think mine was Elenor? Overall a good massage but I had to ask her twice to decrease the pressure and she also didn't put an eye mask on me when I flipped onto my back, which was awkward. It was also freezing in the room and although she said she put it on warm, it never warmed up. I was ok on the warm table, but when I got up afterwards, it was still as freezing as when I got in. They recently did a renovation and the women's shower area is really nice with big individual frosted glass showers with a dry area in front of the shower so that your things don't get wet. Prior to our massages, we enjoyed the co-ed pool area which is for spa guests only, 18+. This was a relaxing area with several water features with different pressures that you could stand under. They also had two small pools to the left which was a cold plunge and a hot plunge (no jets). The views of the mountains were so relaxing and the waiter Daniel was highly available for you to order food and drinks if wanted. Then I went to the women's only area to shower. They offer the most amazing smelling salt scrub (complementary) that makes your skin so soft. Don't forget to grab a bowl! The attendants in the women's area were so helpful. In this area was also a steam room, sauna and an area to dump a bucket of cold water on yourself. They also had 3 heated beds that you can lay on for 10 minutes before your treatment. After the massage, you go in a co-ed sanctuary and lay on a bed with a weighted blanket with noise canceling headphones for 25 minutes. This bed also vibrates to the sounds you choose. One side of my headphones wasn't working unfortunately. After, this led into a co-ed lounge. The hot water maker was already put away (at 5:06pm when they close at 6pm) so I couldn't make myself a cup of tea afterwards - especially when I still felt freezing, which was really disappointing. I expected more for $295 - better snacks and tea available until closing time. I don't think that is a lot to ask for. With so many spas in the area, if ever back in Scottsdale, we don't plan to return.

I really wanted to do the Hammam ritual here so I saved up for a long time. I enjoyed it and felt…read moregreat when it was done but I feel like it wasn't thoughtfully crafted and probably only worth about half of what they charged. The first part is to go into what they call a private warming Hammam room, but the warming room is actually not private and is open to everyone using the sauna. There is a private treatment room, and I think this is really what you are paying a small fortune for--to lie down on a 200-year-old authentic Cherrywood Hammam table for an exfoliation scrub. The table itself is beautiful but not very comfortable--it's high up, so hard to get onto, and--like all wood tables--is very hard. Next you are supposed to go through a self-guided journey through the steam, sauna, whirlpool, warming room again, and cold deluge. They have a recommended circuit but there is no way to actually follow the times on it because you only have 25 minutes (and it took me 5 to get my swimsuit back on). I think I was expecting to be able to spend this time focusing on the experience, but it felt more like I was rushing through the steps in time while hanging out in the spa with everyone else, trying to run through all of the steps in time. Finally, the website says this ends with a massage with CBD or arnica oil. This is in a separate room and on a regular and more comfortable table. Mine was just a regular massage, no oils, though I got to choose between lavender and eucalyptus scents. They do have fun add-ons, like shea butter or cupping or hot stones, but those don't add additional time, so you're paying extra to have a massage take less time so they can add on the other thing you paid for. But if you go during your birthday month you get a free add-on. Anyway, my massage therapist was really good but not $580 good.(I don't know if anyone could be!) There are a lot of spas hat are supposed to be for intentional purposes--like a place to put a rock selected for its qualities, or you can put your hand on an enormous crystal imported from Brazil. But they kind of rush you through this part and it doesn't really seem to be designed with care. For example, there is a fountain outside to put the rock that you see before you even receive a rock. It's not clear that you're supposed to pick it up on the way out. There is no clock in the room where you wait for your appointment. The hooks to hang your robe or towel are and there aren't enough hooks for the number of people. Etc. Overall I think $580 is way overpriced for what is offered, which is basically a scrub and massage and the same spa amenities as everyone else. I was also disappointed by the snack selection--they just had trail mix and dried mangos. I guess I am spoiled because I've been to Aji Spa, which has the most amazing selection of snacks and you can get a wrap and massage for roughly half the price. And it's really somewhere you want to hang out at all day. The food menu on the website is also out of date--I'd decided what I wanted to order ahead of time but it wasn't available. So overall I felt like this ritual didn't have the attention and care I would expect for something this expensive. I am glad I treated myself to this experience but would not do it again.

Went for a massage with Lollie. She was great and really worked on my tight areas…read more The spa is large with steam rooms, jacuzzi, cold drench, sauna and lots of relaxation areas. They also have a pool but it was too hot to enjoy that. I'd go back in a heart beat

Came for a spa day with my mom…read more We got the couples room and it was a beautiful room. The massage was really good. We got free champagne and mimosa. We were also able to go and enjoy the pool.

Went for a couples massage here and it was absolutely wonder. We had two female therapist and I…read morereally hate that I dont recall theirs names because they both did a wonderful job. We both went there with aches and pain and left feeling brand new. I will be back in the future. Worth every penny

You cannot beat the premium location Sanctuary Spa snagged, perched high on Camelback Mt. It's such…read morea gorgeous locale. It's just a shame that the resort gave them such a small space to work with which I think detracts from the experience. Everything here is beautiful , but on a small, cramped scale. They only have a steam room, quiet room and small whirlpool to take advantage of in the building. Outside of the spa, you can use the pool, lap pool and fitness studio but I've never enjoyed the small feel of the main spa. But on to their good points. When you park your car, head toward the tennis courts and you'll see the signs pointing up to the spa. Everyone on staff here is very welcoming. A special shoutout to Maria (the spa attendant) for being extra helpful, sweet and going out of her way to make me feel important. She deserves a raise. The front desk does add a 20% gratuity upfront but makes it clear that you can adjust that either way. I've been seeing my massage therapist Erin L. for decades. She is an amazing person and gives wonderful massages. Five stars or more for her! The spa offers the usual amenities like water, iced tea, and snacks and they stock the changing area with products you might need to get ready after. It might not have as much to offer as the bigger spas but the beautiful location still makes it worth visiting.

Was my first and last time here - will never go back here. The spa manager, I believe her name was…read moreDanielle, leaves an incredible about to be desired. Jeanette also acted completely inappropriately. Massages were good, but that's it. Spa area is tiny, no sauna, steam room doesn't get hot and the grounds aren't even that nice. I've been to numerous 5-star resorts and spas and this is extremely disappointing on all accounts. Spend your money elsewhere. Highly recommend the Princess. Been there many times and it's amazing!

We've came in a few times for couples massages that were booked on rather short notice. They were…read morevery accommodating and the massages themselves were great!

I. Was in town for a conference and had some free time. I was able to schedule a massage the same…read moreday and it was incredible! The facility is very nice and quiet and my massage therapist (Celina) was an absolute rockstar. I could tell that Celina enjoys her job and as a result is really good at it. She spent time working on my troubled areas and was super flexible about changing up my routine. I wish I lived near Scottsdale because I would definitely go back and be a regular customer of Celina's!

Bella, a barber at The Dale (just north of Foothills Animal Rescue thrift store) has been my go-to…read moregirl for my haircuts for years...and she does not disappoint! Let's face it fellas, once you find "your" barber, they are as important and critical as your doctor, dentist, mechanic, etc. I've been a resident in N. Scottsdale for almost 15 years now and there is NO ONE I would rather trust my many thousands of hairs to before a job interview, major presentation, special date or to just not look like a Gomer after yet another trip to Super Cuts. Check Bella out (Suite #5-quiet, convenient and covered parking); you will NOT BE DISAPPOINTED Pyle! Tony B.

From WILDFOX Studios owned by Natalie fox who is amazing I've been seeing her for years she is…read morepretty busy so now I have Graice B do my hair who was trained by Natalie and she never fails to do a perfect job. Would highly recommend beautiful atmosphere and friendly vibes. Clean and provides snacks I can never go anywhere else now. They also sell Davines hair product along with many more environmental friendly products absolutely love it here

We've visited Running Water Spa a couple of times now. It's not what I'd consider a high-end spa,…read morebut it's still a relaxing and enjoyable space with nice amenities to use after your treatments. Both times, my boyfriend and I booked massages. After checking in, you're guided downstairs to the locker rooms where you're given an assigned key, robe, and slippers to get comfortable. The quiet waiting area before your service sets a calm tone, and each therapist we've had has been friendly and experienced. After your spa services, you're welcome to spend the rest of the day enjoying the pool and hot tub area. The space is a little outdated, but still peaceful. Both visits happened to fall on BINGO days by the pool, which was surprisingly fun--I even won a few prizes! There's a poolside bar, though no one has been outside either time to take orders. You can order directly at the window or head inside to a small bar and seating area. The same employee bartends and handles food service for both areas, so orders can take a bit longer--but they do their best, and the drinks are inexpensive and good. Overall, we've enjoyed both visits. While the pricing is comparable to some newer or more polished spas, this one makes up for it with its laid-back vibe and generous amenities. If you're after a luxury aesthetic, this might not be your place--but if you want a relaxing day with cheap poolside drinks and no rush, this is definitely a great spot to unwind.

We visited the running water spa over the weekend for my mom's birthday as a group. We booked 2…read morefacials and 2 massages. Although it is not a nice as some other spas i've been to in Scottsdale, they do have a nice locker room and relaxation area. I was expecting there to be a sauna and steam room as well, but we couldn't find them and we weren't shown where they were. That was a little disappointing. The pool area was nice and clean, and we enjoyed getting drinks from the bar area, although I was expecting there to be a bartender walking around offering drinks but they do not do that there. The main reason I wanted to leave a review was because of services we received. As a group we felt like none of our therapists/estheticians used enough pressure and even when asked to use more, they did not. For my treatment, my provider did not explain any of the products she was using, nor did she ask what areas I wanted to be massaged during my treatment. I would have preferred a neck and shoulder massage but she massaged my feet without asking. Overall, I expect a facial to include a good amount of facial massage and pressure and unfortunately I didn't get either. I am definitely dissatisfied and regret spending the money. My esthetician was very nice and informative when it came to my at home routine, though! We will definitely not return in the future and we will frequent spas that we had a better experience at. It's a shame, we were really looking forward to this!

I'm a long time client and have kept coming back because of the consistently exceptional quality,…read moreambiance and great value!

They were able to fit me in last minute and the massage was great! Just what I needed.read more