Amazing craftsmanship. Tony and Keith were wonderful to work with and were very thorough. Al and…read moreStafford were able to take our rendering and Pinterest 3 season room to life, exactly how we envisioned it. We are very happy with our deck and 3-season room.

Would not recommend. 2 owners who use all subs and to my knowledge, do no work at all. They do…read morelittle to nothing along the process. And in over a month, never once showed up on site. Only the last day to collect money and asked for more per the contract. Unprofessional, undeserving and have no idea at all what their job is as contractor. They left the customer and subcontractor out to dry. Would not hire

I was one of those caught in the hail storm last summer. I…read moreinterviewed sooooo many contractors and Nick was consistently honest, helpful and patient. There was so much to learn. I worked with John and his family for my roof about 15 years ago, so it was a no brainer to stayed with Kaptein. I am so glad I did. Thank you Nick and John! Veronica

They did such a beautiful job siding our home. The entire crew was professional, hard working and…read moreobviously talented in their trade. Nick, the owner, was great to work with and always available to answer questions. We have already asked him to quote us on fencing, and without a doubt, we will hire him back when we are ready to move forward with that project. We highly recommend this company. You will not be disappointed!

After you read this review (if you have the patience!) you might agree they don't really deserve…read moretwo stars. We did quite a bit of research and got four bids. Greg was second lowest but we went with them because good friends had their roof done the year prior and were happy. They said Brian was very knowledgeable and responsive. They had one problem which Brian came back and solved for them. So far, so good. When Brian came to do our estimate I agreed he knew his stuff. 43 years before Greg came to do this roof, I built a large addition to my house by myself except for the footer and block. I did all the framing, sheathing, roofing, finish carpentry, millwork, electrical, HVAC and plumbing. My Dad is an architectural engineer who guided me in designing the addition. I mention this to illustrate that I know something about home construction. I also did the second roof in 1996 by myself. Now that I'm retired I was too old to do a tearoff and reroof. When it came time to do our job in August, 2019 we told Brian we'd be out of state on vacation and didn't want work to begin until we returned. We got home very late on the Saturday night before the work was to begin. As we pulled into the driveway we could see the dumpster for the tearoff in front of the garage. That wasn't a surprise but then I looked up on the roof near the dumpster and immediately realized ALL the roofing materials were sitting on the roof just above the dumpster all in one small area! I quickly realized that the job was done in bass-ackwards order. The dumpster was obviously placed first so that the roofing material truck conveyer couldn't reach very far across the roof. Any good contractor knows to have roofing materials delivered first and then the dumpster should be placed. Hence, they delivered all the material in one small space on the roof above the garage and the dining room. I could sight up the roof line from the driveway of our ranch house and noticed sagging rafters. Once the job was underway, as they removed certain pieces of roof sheathing to replace delaminated plywood. I got up on the roof to take a closer look. I noticed several rafters which had split under the excessive weight of all those materials in a small area. I calculated the weight of materials was well over 10,000 pounds. The crew was about to put new sheathing on those split rafters and just shingle over. I stopped them, called for Brian and we waited for him to arrive. I insisted they sister in new dimensional lumber along the sagging split 2x6 garage rafters until the sistered rafter assembly was once again straight. Drywall under this area in my garage ceiling was of course damaged. The crew were roofers, not carpenters. I discussed the problem with Brian and he called Greg who reluctantly agreed to comp me about $500 for the repair work I said I'd rather do myself to be sure it was done properly. Once I tackled that project, I was sorry I settled for so little. Brian gave me the feeling Greg was very reluctant to compensate that much. It wasn't enough. I spent several days on my back on scaffolding in my garage ceiling to repair the damage and wind up with a smooth surface to attach drywall and get a decent looking ceiling. I had to use a multi-function oscillating saw and a hand chisel to true up the underside of sagging split rafters to get a good surface to reattach drywall panels. It was painstaking work. The following year, we noticed three places on the new roof where shingles were puckered just above the gutter. We called, Brian came out and determined the puckers were caused by poor workmanship applying the ice and water shield causing blisters. Air trapped there expanded once warm weather arrived. He sent the crew foreman to address the problem. His approach was to peel up lower courses of shingles and use a utility knife to slit the shield and squeeze the air out. I had my doubts that was a good solution but he swore he does it all the time. The following year, late in the winter we had a lot of heavy wet snow and freeze-thaw cycling. I noticed ice dam leakage on the laundry room ceiling and again called Brian because it was exactly where I'd seen the ice and water shield sliced to remove air bubbles. Brian got up on a ladder in the attic above the leak and confirmed where it was leaking. He said they would come out once the weather warmed to repair it. Months went by and I called three times. I spoke with the lady in the office and she said she'd put me into Brian's voice mail. The first time, voice mail was full! A few weeks later I tried again and left a message. This happened several times but he never returned my calls. I also called and left a voice mail for Greg after Brian didn't get back. Guess what? Greg never called either. This experience left a terrible taste in my mouth for Greg the Roofer. Can't recommend them to anyone. By the way, they never gave a referral award (as promised) to our friends who recommended them either.

I recently had a roof put on by Greg and so far so good. His salesman, Brian, showed up as…read moreschedule and was not pushy or obnoxious. The work started as scheduled, his crew had good work ethics, showed up and went right to work, did not hear any swearing or complaining, and cleaned up after they left. I do recommend Greg for Roof Work.

Beautiful job on my soffit..very happy. Brandon was great .He let me know when he was going to be…read morehere and was on time, cleaned up everything. Give them a call!

Fantastic experience. Brought samples to home, left us with some to make a decision. Very…read moreaccommodating. Quick clean installation a pleasure to work with.

We use them to a replace the strings for 2 Window Blinds. They performed an excellent service, were…read morecustomer friendly, and the place was clean. The cost was reasonable and they did a great job. I recommend them for repairing window blinds.

Able to complete project in a timely manner and communicated each step of the way. Quality was…read moreexcellent

Shane responded within a day via Yelp message and also by phone. He scheduled the visit to review…read morethe work and provide a quote within 2 days, which was great as it was important work but not urgent. He reviewed our problem, a broken wooden step on our basement stairs, and also pointed out that the stairs had separated, so he added repairing the entire set of stairs to our quote. He completed the job within a couple of business days, within the estimated timeframe, and made some thoughtful recommendations to improve the functionality of the stairs and improve the aesthetics. Good value for the price. I will definitely use him again.

Service Requested- They poured a concrete sidewalk with a curve in it to create a safe path from…read morethe new front deck to the driveway. It looked hard to do at first but, being the professionals that they are, it turned out amazing. Very reasonably priced for the type of work. Superior quality and workmanship. They answer your questions easily so that you know what the process entails and are ready for each step of the project. Five Stars for sure!!! I would give them ten stars if I could. Thank you. The new sidewalk looks great!

Joe did an excellent job. He performed tuck pointing repairs throughout the foundation of my…read moreVictorian home. He did exactly what he said he was going to do, was very respectful of my property and charged me a very fair price for the amount of work he performed. I highly recommend EMS to anyone looking to get masonry work done on their home. Greg S. - Rochester, NY

MIG has been a wonderful company for our home improvement needs from start to finish. I would…read morehighly recommend this company! Andy our salesperson was very knowledgeable and made the whole process very easy to work with. We had new gutters installed today and they look great and the price was resonable! We are very pleased with the work and clean up that David and Jeff did on our gutters as a team and we appreciate their professionalism. Also, we had an old mirror removed and a new mirror installed in our bathroom and the other two gentleman who did this job were friendly and professional as well. Thank you.

Thank you We had a tree fall on our house and did Gutter and other damage the crew that replaced my…read moreGutters did a fast professional job, I recommend them to any one who needs a a contractor, their work is above 5 star Thank you very much Matthew an Teresa shafer.