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Altius Pole Studio

5.0 (4 reviews)
Closed • 9:30 am - 12:00 pm

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Services - Altius Pole Studio

Group fitness

Virtual fitness classes

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4 years ago

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Ask the Community - Altius Pole Studio

The Dance Connection Bend

The Dance Connection Bend

(4 reviews)

We love The Dance Connection! We started classes a couple of years ago and then my daughter…read more decided to try the dance team... Everyone has been so welcoming and friendly! I think the owners and teachers really create an inclusive environment at the dance studio. I also love that all of their fees are super reasonable... we just are so happy to be here!!!

I hate how disappointed I was in this studio. I had signed up for the whole summer of camps and…read moreeven added in the acro addition. Within, I want to say the first 2 weeks of classes, it was found that I was originally overcharged for the summer tuition. No big deal. Mistakes happen. My daughter went to the first two weeks and loved it. She is 4 in a 5-7 class, and I had made sure ahead of time (August birthday, so she's always been the youngest) that this wouldn't be an issue. Week 3 comes around and there was a different teacher. Apparently, she had said something to my daughter in front of the other kids that she was too young for the class, and this really embarrassed her. I couldn't get her to go back after that. Which was super disappointing. Lauren (the owner) had called and honestly, she's amazing and if her staff handled things the way she did, I wouldn't be writing this review. I told her what happened, and she offered a refund because we weren't going to use 4/6 weeks I had prepaid for. Again, awesome. Still not worth a review in my opinion. What was too much for me was when after a week I hadn't seen a refund processed. I called and emailed. I was only sent a short email eventually saying, "we have processed your refund and here's your receipt." I said it never came through. Eventually, Paige said if I didn't get it by the next Monday to reach out. When I did, she sent me the same exact email. Not helpful at all. I followed back up because now I'm getting upset. I let a lot go and was thinking maybe it was a processing error of sorts. If I didn't work in accounting and meticulously check my statements, I would have never caught that. I finally got an email after being ignored over and over, saying they never processed the refund correctly. Now I'm upset. It takes a lot for me to write a bad review but honestly, this all feels borderline fraudulent. Make sure you check your statements if you do business here.

Altius Pole Studio - poledancingclasses - Updated May 2026

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