1. Altitude Audiology

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Spring Branch, TX

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Altitude Audiology

5.0 (6 reviews)
Closed • 9:00 am - 4:00 pm

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Victory Hearing & Balance - Hannah, Audiology Assistant

Victory Hearing & Balance

4.8(25 reviews)
49.8 mi•Westlake Hills

As a person who is long time hard of hearing and very suspect of hearing specialists I have to say…read morethat VICTORY HEARING AND BALANCE is still THE BEST. First off, I loved Dr. Franklin. He was so helpful getting me into my first pair of truly usable hearing devices. He helped me get my first set and they were miraculous. I let 4 years go by without even a check-up. I finally made a recent appointment with Dr. Jill Davis a new practitioner at VHB. I was actually very sensitive an wary of the new staff. I feared I was gonna get told that my present aids are outdated and I need to spend 7k to replace them. But no, it went much more positively than that. I melted under the kindness and care of new staff at Victory Hearing and Balance. They told me that my aids were still state of the art except for non rechargeable batteries, I found out I can replace parts for reasonable fees and also there is an app that can locate lost devices! Also I found out how adjustable my aids are. I felt like I got a fantastic deal for the cost of the office visit and test! Wow thanks VHB for everything.

I have had several hearing tests by different audiologists in Austin and they completely missed the…read moreorigin of my problem. I came here based on recommendations from Nextdoor and WOW! Dr Davis figured out what was going on and was able to offer me several solutions for me to choose from. I am so impressed by how thoughtful and thorough she was. I can't recommend d her enough.

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Victory Hearing & Balance - Victor, Practice Administrator

Victor, Practice Administrator

Victory Hearing & Balance - Dr. Davis

Dr. Davis

Victory Hearing & Balance - Patient Care Assistant, Ashton

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Patient Care Assistant, Ashton

Audionova

Audionova

4.3(12 reviews)
20.4 mi

Extremely Disappointed - Poor Service and Rude Staff…read more My mom purchased her hearing aids from this facility about a year ago when it was still Estes, and recently when one needed repair, we brought it in hoping for prompt and professional service. After several attempts to get through and finally securing an appointment, they sent the hearing aid out for repair. We were told it would be expedited due to the delays we had already experienced. Two weeks passed with no update. Despite their promises to call with information, we heard nothing back. I had to keep following up myself. I stopped by to get a hopefully get a response and to express my frustration, and spoke with Ashtyn and Kendra at the front desk. Instead of acknowledging the issue or offering an apology, they admitted they didn't return my calls, but became extremely defensive when I said the way the situation was handled seemed incompetent. Rather than addressing the poor service, they focused on how busy they were and implied that I should be more understanding of their inability to answer the phone. The lack of empathy or accountability was stunning. Ashtyn ended the conversation by telling me, "Good luck finding a hearing aid place for your mom," which was incredibly rude and unprofessional. This entire experience has been frustrating and disappointing. I rarely leave negative reviews, but the disregard for their customers, especially seniors relying on essential devices, is unacceptable. I would absolutely not recommend this business.

You know when you have those days where you meet some of the sweetest, most helpful people? We…read moredefinitely had one today. After Estes Audiology was sold, I've been trying to decide if I wanted to use the new company Audio Nova. After seeing mixed reviews, I checked them out today. Toni Bailey made my decision for me. She is so helpful, friendly and knowledgable. (I still don't think she looks old enough to be a grandmother).

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Audionova - Mom getting the hearing aid tune up

Mom getting the hearing aid tune up

Audionova
Audionova

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Altitude Audiology - hearingaidproviders - Updated October 2026

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