Austin Ear Nose and Throat office is a good place for your medical needs for those areas. The staff…read moreis very friendly and helpful. Care was top notch. Answered all questions and came up with game plan for medical needs. Which is great. There are other locations throughout Austin depending where you located. Been to two locations and both times good experience.

this office is fantastic. They have always been quick and efficient. Dr. Schwab is my favorite…read moredoctor. He diagnosed my autoimmune disorder and is fantastic every time I see him. he explains things well and is so helpful. he also put my daughters ear tubes in. we are pleased all around and will always recommend.

I came into this appointment feeling scared, vulnerable, and in severe pain. I was hoping for both…read morean immediate plan to address the intense swelling and pain in my face, and a long-term plan to repair a large septal perforation that's impacting my breathing and quality of life. Unfortunately, I left feeling completely dismissed and hopeless. The doctor was aloof and showed very little empathy. He told me only "some doctors" can do septal repairs and that he had never done one, making it seem like I just had to live with this condition. When I asked directly for any kind of plan or hope for resolution, he didn't offer anything meaningful. His only suggestions were a different antibiotic, icing my face, sleeping elevated, and a nasal swab that wouldn't yield results for 3-4 weeks--while I'm actively suffering. There was no pain management plan discussed--not even non-medical options that could help soothe or reduce the facial and nasal pain. The appointment was rushed, lacked compassion, and I felt like he just wanted me out the door. I was treated more like a problem than a patient, and it was clear he had already formed assumptions about me, which colored the entire interaction. This was incredibly disappointing. I came seeking help and was left feeling unheard and hopeless. No one in pain and distress should be made to feel like this.

One of the best things I like about this office is they are respectful of your time. You do not…read morewait a long time in the waiting room or n the exam room before you are seen. Everyone in the office was pleasant and courteous. I had my ears cleaned, had a hearing exam, and discussed options with Dr. Evans. I felt valued as a patient and will come back again next year for an annual evaluation.

I really like Dr. Dammert. I was referred to him for parathyroid surgery. Making an appointment was…read moreeasy, and I was able to get in pretty quickly from the time of the referral. My surgery was scheduled right away. I can't say enough good things about Flora, who handled the surgery schedule. An issue arose at the last minute with a cardiac clearance that threatened to cancel the surgery, and Flora worked with me and the cardiologist's office to get everything approved in time. Dr. Dammert explained the procedure and what to expect in recovery and patiently answered all my questions. He met with me before and after surgery and explained the results of my blood work. I highly recommend him and his staff for anyone who needs an ENT specialist.

I have seen Dr Dammert several times now and have found him to be very friendly, patient, and…read moreknowledgeable. He always takes his time and answers all questions. As my ear/sinus issue is not clearly defined, Dr Dammert is working with me to find something to minimize or eliminate the pressure I've been feeling for so long. This is way more than any other ENT that I have seen has done for me. I truly appreciate Dr Dammert and highly recommend him!

So I've been here for about 5 visits now and people are very nice. My PCP Mrs. James is absolutely…read morewonderful! She had awesome bedside manners and is absolutely the sweetest. We have recently moved to the area, so being able to get an appt right away is the best! I love the my chart app because I get to stay in the loop with all my test results, diagnosis, make appointments, and message her if I need to. I love this location!

Worst hospital/clinic I've ever been to in my life!!! Do not bother coming here. They do not care…read moreabout you. Went in for extreme pain. They removed what they thought was causing said pain. And when I reported that I'm still very much in pain the same pain I had prior was quickly dismissed and told to seek help elsewhere. What is their problem here? Nothing got resolved. No help. Doctor did NOT listen to pretty much anything I said. Multiple questions I had were left unanswered. The doctor just straight up didn't answer them in my face. Do not recommend. Honestly a 0/5. Looking for care? Please go somewhere else.

ARC is a good place to go if you can not get into your primary care doctor. I have used ARC in the…read morepast for primary care and seemed to go well until my primary doctor moved on. Over all the medical staff is knowledgeable. They listen to what is going and come up with a game plan for the reason you're there. Like any other place it can be a hit or miss. But a place to when you need to get in for a medical reasob.

Horrible service. You can't even call they allow their patients to sit on hold for hours. They…read moreupload wrong labs of other patients in charts. I was supposed to get an mri order and they never ordered it and the doctor that saw me is on leave and the other doctors are refusing to order the mri and I can't even use my hand properly. I paid for that visit. They do not help new patients with the MyChart code so I can't even access my account every number you call you sit on hold for hours. Find a smaller clinic this place will just frustrate you and not get you the proper care.

This is the second location that has turned me down when I get to my scheduled appointment. I…read morescheduled an appointment got there 20 minutes before like I was told. When I get there a person named Sam Contreras tells me I can't be seen and that the call center should not be making appointments! So who is supposed to be making appointments? I was also told on another visit to have a test done and that it was covered by my insurance. Well I later get a bill for $198 and an apology for the office for giving me an accurate information thank you but that didn't help me pay my bill!!!

I came back from mexico with a suspected parasite (my son too). they tested if I was pregnant, not…read moreeven bothering to test if I had anything remotely viral or bacterial. I spent the whole day there and I am still sick. this stupid doctor NAJJIR cannot do her job properly. I mean it's the basics of being a doctor, and she can't do that right. she needs to go back to school or something if she can't even have the wherewithal to rule out if it's bacterial or viral. what an idiot. furious because I have to go somewhere credible to get legible testing done...from a real doctor not someone that graduated with chat gpt.