this office is fantastic. They have always been quick and efficient. Dr. Schwab is my favorite…read moredoctor. He diagnosed my autoimmune disorder and is fantastic every time I see him. he explains things well and is so helpful. he also put my daughters ear tubes in. we are pleased all around and will always recommend.

They don't know what insurance they take or not. Called me 3 days before my appointment and told me…read morethey didn't take my insurance after confirming a month prior.

I came into this appointment feeling scared, vulnerable, and in severe pain. I was hoping for both…read morean immediate plan to address the intense swelling and pain in my face, and a long-term plan to repair a large septal perforation that's impacting my breathing and quality of life. Unfortunately, I left feeling completely dismissed and hopeless. The doctor was aloof and showed very little empathy. He told me only "some doctors" can do septal repairs and that he had never done one, making it seem like I just had to live with this condition. When I asked directly for any kind of plan or hope for resolution, he didn't offer anything meaningful. His only suggestions were a different antibiotic, icing my face, sleeping elevated, and a nasal swab that wouldn't yield results for 3-4 weeks--while I'm actively suffering. There was no pain management plan discussed--not even non-medical options that could help soothe or reduce the facial and nasal pain. The appointment was rushed, lacked compassion, and I felt like he just wanted me out the door. I was treated more like a problem than a patient, and it was clear he had already formed assumptions about me, which colored the entire interaction. This was incredibly disappointing. I came seeking help and was left feeling unheard and hopeless. No one in pain and distress should be made to feel like this.

One of the best things I like about this office is they are respectful of your time. You do not…read morewait a long time in the waiting room or n the exam room before you are seen. Everyone in the office was pleasant and courteous. I had my ears cleaned, had a hearing exam, and discussed options with Dr. Evans. I felt valued as a patient and will come back again next year for an annual evaluation.

I really like Dr. Dammert. I was referred to him for parathyroid surgery. Making an appointment was…read moreeasy, and I was able to get in pretty quickly from the time of the referral. My surgery was scheduled right away. I can't say enough good things about Flora, who handled the surgery schedule. An issue arose at the last minute with a cardiac clearance that threatened to cancel the surgery, and Flora worked with me and the cardiologist's office to get everything approved in time. Dr. Dammert explained the procedure and what to expect in recovery and patiently answered all my questions. He met with me before and after surgery and explained the results of my blood work. I highly recommend him and his staff for anyone who needs an ENT specialist.

I have seen Dr Dammert several times now and have found him to be very friendly, patient, and…read moreknowledgeable. He always takes his time and answers all questions. As my ear/sinus issue is not clearly defined, Dr Dammert is working with me to find something to minimize or eliminate the pressure I've been feeling for so long. This is way more than any other ENT that I have seen has done for me. I truly appreciate Dr Dammert and highly recommend him!

Worst hospital/clinic I've ever been to in my life!!! Do not bother coming here. They do not care…read moreabout you. Went in for extreme pain. They removed what they thought was causing said pain. And when I reported that I'm still very much in pain the same pain I had prior was quickly dismissed and told to seek help elsewhere. What is their problem here? Nothing got resolved. No help. Doctor did NOT listen to pretty much anything I said. Multiple questions I had were left unanswered. The doctor just straight up didn't answer them in my face. Do not recommend. Honestly a 0/5. Looking for care? Please go somewhere else.

So I've been here for about 5 visits now and people are very nice. My PCP Mrs. James is absolutely…read morewonderful! She had awesome bedside manners and is absolutely the sweetest. We have recently moved to the area, so being able to get an appt right away is the best! I love the my chart app because I get to stay in the loop with all my test results, diagnosis, make appointments, and message her if I need to. I love this location!

In general, my experience has been positive. Dr. Delota is a wonderful doctor, a caring person, and…read morehas never rushed me out the door. He does his job and more. After hours care has been good as well. The lab in general is pretty fast, though I have found that some of the phlebotomists are not great at taking my blood. Staff is friendly up front and behind the scenes. The nurses are quite nice. On the downside, the version of MyChart here is extremely difficult to navigate and confusing. I used to go to the Cleveland Clinic and their MyChart (with the same name) was entirely clear and user-friendly. The phone lines are often not good--I have had to wait a considerable time. People on the lines are always nice, but I get the impression that they are overwhelmed with patients.

Horrible service. You can't even call they allow their patients to sit on hold for hours. They…read moreupload wrong labs of other patients in charts. I was supposed to get an mri order and they never ordered it and the doctor that saw me is on leave and the other doctors are refusing to order the mri and I can't even use my hand properly. I paid for that visit. They do not help new patients with the MyChart code so I can't even access my account every number you call you sit on hold for hours. Find a smaller clinic this place will just frustrate you and not get you the proper care.

Lack of urgency, customer service for their patients…read more We've been going here for over 40 years, and their service has gone down since Dr Romanek left. I needed them to call in an RSV vaccine prescription to HEB pharmacy - I called at 8 am and when I went to the pharmacy at 140 pm they still hadn't done it. I called Happy Health and they did it in 10 minutes. I am going to be transferring my primary care to Happy Health. As everyone there from the receptionist to the doctors treat their patients like important customers. I'd give them a zero if there was a star that low.

Brought my Dad here to get his check up. Everyone here is so nice and friendly. They take really…read moregood care of him and are very patient with. The take most all insurances the office staff is very friendly. This has been our family Dr and Lockhart since I can remember which goes back to 1975. Dr. Romanik was the first doctor here then his daughter Dr. Wheeler took over the practice over the years. I have come here. My whole family has come here and the quality of service has never changed. My dad loves everybody. Here takes care of him.