We went to this dental clinic for a few years. We paid in full every visit. Suddenly, we started getting collection calls about outstanding fees due to Altima. Apparently, they failed to submit to our insurance within the necessary time frame and decided to double bill us instead.
The dentist was acceptable but the billing practices lost our business. I would NOT recommend this clinic. They also lied to our faces about their inaccurate billing (I had already spoken with our insurance who provided documentation that Altima did NOT file within their 90 day window) and Altima tried to blame us until I pulled out every receipt and emailed them. I had to report them to the Ministry for their billing failures after which they wiped out our fake debt.
Bunch of sheisters. read more