The Hearth Doctor had one job: install a fireplace. They failed at every turn…read more They claim they went "above and beyond." The photos show otherwise. We've owned and renovated three homes, and this was by far the worst experience we've ever had with any company. We hired Hearth Doctor to install a Renaissance 600 fireplace--a pricey, complex unit--and they botched it from start to finish. Safety ignored: They skipped a required radiation shield and told me to stuff insulation against the chimney pipe--an outright fire hazard. Only after I contacted the manufacturer did they reluctantly fix it, which meant removing a chimney already mounted two stories up. Timeline blown: A 2-day job dragged into 3.5 months, with constant delays and misinformation to my contractor. Poor workmanship: They mis-measured, forced rebuilds, denied necessary vents (later confirmed essential by the manufacturer), installed the unit with a broken door, then crudely bent the keyhole instead of replacing it. Finally, the fireplace was left visibly off-level, making finishing work nearly impossible. No accountability: Across six visits between June and September, I never received an apology. When I asked for a discount, they brushed me off, insisting they'd provided a "safe, functional, professional installation" that went "above and beyond" If this is their idea of "above and beyond," I shudder to think what "average" looks like. Bottom line: unsafe, sloppy, unprofessional. Save yourself the grief--do not hire this company.

can't say enough good things about this business. I purchased my gas fireplace from them 9 years…read moreago and have only needed service once until this week. Although they were incredibly busy, Bill took the time to call me and troubleshoot over the phone but ended up sending someone out - within 2 days!!! Problem was diagnosed and remedied in no time.

Great atmosphere and the staff here was very helpful and accommodating. Definitely would go back…read moreand recommend!

This review is just for the indoor pool, which is open year-round, and offers general swims,…read morelessons, and special events. It's located inside a general store/lodge area, with a nice fireplace and sitting area. The pool is kept nice and warm for winter swimming, and it's a good size. I thought the entrance price was a bit steep, but you can literally go for the whole day. They also provide life jackets and toys for kids. The turn-off for me was the temperature of the pool room-- holy sweaty swimmers, batman! The room is 80+ degrees, with pool humidity to boot. It's almost okay if you're in the water, but if you're sitting on the deck you'd probably feel woozy if you're wearing anything more than a swimsuit. And you definitely can't do exercise in the pool. They have a hot tub, but I think I would have passed out if I had tried it. At the end of your swim, they have a few small change rooms with coin-op showers (a quarter is all you need). Fortunately it's cooler in there. On the upside- I was actually excited to walk out into the snow when I was done!

Dominic came to our home on time and did a great job with cleaning our Heat pumps. He is an hard…read moreworker, through, very clean. All my pumps work like the first day of use now and I cannot say enough about the work ethic of Domonic. Great worker. I paid a fair price for the excellent work done. I will request Dominic for the next cleaning.

I had a good experience with this service. The owner himself came over and did a really good job…read morecleaning my dryer exhaust vent, which was in pretty rough shape.

Pauline Flagg is the absolute best! We moved from AZ and were not able to be in person. Pauline was…read moreamazing helping with virtual tours even as we needed to navigate the best platform. She was honest, real, responsive and had our best interest in mind. Working in the industry I'm certainly familiar with the stress. However it is different when your the one in the driver's seat. Pauline was able to help alleviate this stress. She has been an invaluable resource being a weath of knowledge with the area and anything you need help with. Her knowledge being in the industry for 30 years shows how much networking she has done. Thank you much for helping to find our dream home! Thank you for your patience and knowledge. I will certainly be refering you to friends and family.

I used Anne Plummer at Maine Real Estate Choice to purchase my first home and it was a fantastic…read moreexperience from beginning to end...I would use her again in a heartbeat! She helped me purchase the home of my dreams...in fact, a property better than anything I had ever imagined. It's a property with 2 cottages on Long Lake with a private beach...so not only did I become a first-time homeowner, I became a first-time landlord as well. I moved here from out of state and knew nothing about the area. Dear friends of mine recommended Anne because they had had successful experiences with her and while I can't imagine ever moving from my new home(s), I'd absolutely use Anne if I ever chose to move again. Anne is honest, direct, knowledgeable, and as I've come to learn from the many people who know her as well, incredibly well-respected. Anne didn't hesitate letting me know her concerns about certain properties but made it clear the final decision was always mine. I trusted her completely and there were times I had her cancel a property viewing after she shared her local knowlege, research and concerns. I trusted her implicitly and every step, from making the offer, working with various inspectors, and mortgage lenders, etc. her knowledge, contacts and expertise were invaluable. As a first-time homebuyer, she took the time to explain everything that was happening along the way and never seemed frustrated at the volume of questions I had (and I had a lot!) I joked to my friends that at one point she had to take a two-by-four to me so that I wouldn't complicate things that didn't need to be complicated. She was also incredibly accommodating when I requested to meet different contractors at the property during the escrow process. Because of this entire experience, my paradigm of home buying is that it's easy, simple and exciting. My dear friends who encouraged me to move to this area and who were the ones to recommend Anne in the first place say they've never seen a home-buying experience that went as easily and smoothly as mine...and they've sold at least 5 or 6 homes in the last few years alone. There were also aspects of my property that everyone thought could make the close process tricky...but in the end wasn't at all. I've now been in my new home(s) for 5 months and every day, I become more in awe of what an incredible property/lake/town/area I now get to call home. I sat with the friends I've mentioned above by the firepit last night and roasted smores and we recounted all the incredible things that happened along the way - including Anne's role in this magical journey. Not only do I consider Anne a rock-star realtor, I consider her a friend now as well. If you're looking for a realtor who knows this area in and out (she was born and raised here), is direct, honest, full of integrity, follows through and is there for you every step of the way, Anne Plummer is the realtor to use. And just so everyone knows...this is my first-ever Yelp review...given my experience with Anne...I had to! (Even created an account just to post this...)