Jenny was a life saver! I had been working with someone else on my dress for months and 3 weeks before my wedding found out she could not alter it. She recommended me to Jenny at Alterations Express and Jenny immediately calmed me. She said there was nothing to worry about and it would be done before my wedding with no issues! She altered the dress from a size 16 to a size 12, taking out inches from the waist and bottom, and I absolutely LOVE it. Still in awe over how perfect it came out. Thank you for saving my day Jenny! read more

Alterations Express - Altered a size 16 to a size 12 within 3 weeks. Complicated sequins and beading were no issue for Jenny. She is amazing! - Sewing & Alterations Near Me - Fall River, Massachusetts

Talk about amazing customer service! These ladies will make you feel like a princess. Not only did they do a phenomenal job altering my dress but also have extremely reasonable prices. Will definitely be coming back very soon! read more

I am getting married this weekend and I have nothing but great things to say about this business. The owner Jen is fantastic and so welcoming! You can tell she loves what she does and does such a great job. I was so happy with the alterations that were made and my dress Looks better on me now then the day I bought it. My dress fit perfectly and she made sure that to pay close attention to every detail. For all the work she had to do her pricing was very reasonable. I would definitely recommend all brides to go to her for your alterations! Shes amazing!! read more

I had my wedding dress altered here after purchasing it at Party Dress Express, and I feel like I had a bit of a frustrating experience. To be fair, this seems different than most people's experiences. My dress was a very simple strapless dress without much decoration, and it fit almost perfectly except for the length (too long - a standard adjustment), the bustle (needed to be done - a standard adjustment), I wanted to have the buttons on the back of the dress lie flatter (they kind of stuck up, but this could be fixed with a simple adjustment) and then the top needed to be brought in just slightly (about 1 inch on each side), and I wanted them to add cups inside. In the world of wedding dresses, these are very simple alterations to make. Well...I lost track of how many appointments this took...maybe 5-7? And I was driving from Revere, MA to Fall River, MA in the thick of traffic for these appointments, which took 2-3 hours one way. These adjustments should have taken 2 appointments max, but they messed up and never owned up to it. They took the back of the dress in instead of the front, so then the dress wouldn't even zip up anymore. That took a few appointments to get right. Then I was 2 weeks out from my wedding when I went to an appointment and the main thing I needed altered, which was the front, hadn't even been touched. They made it sound like it was something new I wanted done, which wasn't the case since I had communicated it at the very beginning. I had my last try-on appointment and pick-up just days before the wedding and I was very anxious that they still hadn't gotten it right. Thankfully they did, but on my wedding day I realized that my dress was still too long and I was tripping on it all night long...keep in mind that I had the same pair of shoes throughout the alterations, so the dress should have been the correct length. My mom also had her mother of the bride dress altered here, which she had purchased from a website. She decided that she wanted the regular a-line hem changed to a high-low hem, and that she wanted the padding inside the chest area removed as it was very suffocating. They did a beautiful job with the high-low hem, but we had a similar experience where they didn't do part of the job (removing the padding) and then tried to make it sound like that alteration had never been requested, when it had from the very beginning. I witnessed the exchange and I felt like they were berating my mom on this, which I didn't appreciate since I was there when she communicated in the very beginning what she wanted done. My mom was in the same predicament where days before the wedding she didn't know if the alterations were going to be made correctly or not. Thankfully they were and she didn't have any issues, but still not overall a positive experience. Unfortunately, I won't be going back, but I wish these ladies all the best. read more

I travel more than an hour to get my daughter's prom dresses altered it snowed last night into this morning so I called them to ask if they were open - no one picked up but I left a message no one is here, sent email and called again ... I took my daughter out of school ... battled traffic and waited an hour (in case) someone showed up no phone call telling their clients that they will be closed today I am livid because now I have to take another 1/2 day out of work with no pay to make another trip back here this is horrendous and thoughtless update: I just messaged a contact ... they had my number incorrect in the system ... I called that number and the auto message stated that messaging is not active for that phone number (so although they may have called, they couldn't leave a message) ... I'm confused how the number was altered since I had gotten past texts and messages previously ... yes we lost a huge part of our afternoon ... sat in traffic, avoided an accident in front of us due to icy roads and stress levels were high as the roads were icy and traveling such a long distance... this place really does beautiful work and we have been going there for the past 3 years ... I'm sad this happened today but it is what it is. (Hopefully I can stop by this weekend and pick up the gown so I don't have to lose time out of work) update: The contact gave me a pick up date of today so, I woke up my daughter early and ... made the long trip back to the place this morning ... got there and the dress was not ready ... there was confusion about which one was our dress ... they asked if I could wait an hour and a half for them to finish ... I told them because we travelled so far, I'd rather not wait and I rather not rush their work ... I have to say I cried in the store due to two lengthy trips for no reason, plus I realize there was a loss in the family and I'm really trying to be kind, considerate and understanding... also the call back number on the ticket of my daughters dress was in fact the correct number but in the system it was incorrect (For some strange reason) ... if I didn't respond to the appointment possibly a person could have double checked the number on the dress tag to see the discrepancy... again another not so good morning but I wish to be understanding since I lost my sister a few years ago and my father just a few months ago and have experienced unexpected grief ... we made another appointment which will be trip #3 (I truly hope that this dress and all of the effort is worth some of the challenges we experienced) read more

Gen is my go to for all my daughters gowns. When you're a 5'2" girl who does pageants, you need a lot of things altered. Gen does an amazing job, and my girl always looks perfect. She's a god send! read more

Gen did an amazing job on my dress! I am 4'10" and very indecisive, so picking a wedding dress was a challenge. I ended up regretting my choice, but Gen was able to transform the dress into the dress of my dreams! By the time she was done with it the dress was perfect. She changed the shape from fit and flare to mermaid, removed the straps and made new lace ones, removed beading and added lace, and changed the cut of the back. I walked out with basically a custom made dress, and for a very reasonable price. We did have one glitch- I asked for a veil to be made as part of the package, and on pick up day one week before the wedding it was not done. She handled this situation extremely well though- she ran around shopping for matching lace and texting me options, then overnighted me more than one option. Her excellent customer service more than made up for the original problem. I received so many compliments on my dress and was so excited to wear it! read more

Alterations Express - Sewing & Alterations Near Me - Fall River, Massachusetts

Alterations Express took my clearance rack wedding dress, which needed some serious TLC (had to be taken in and cleaned up from a series of make-up stains another bride got on it when trying it on) and turned it into something out of a fashion magazine. My dress fit like a glove when Anna was done with it and she charged me a very affordable price for all the work she did. Anna also does alterations work for full-priced gowns from Party Dress Express (also in the Tower Mill) and has years of experience in her field- I would recommend her to anyone wanting their wedding dress to be treated as specially as it deserves. read more

They did my daughters wedding gown and all her Maids dresses. She is absolutely the best. My daughter and all her girls were so happy with their dresses. read more

Alterations Express - Look at how beautiful she made my daughters dress look. - Sewing & Alterations Near Me - Fall River, Massachusetts

The only reason I am giving two stars is because I wasnt charged. I bought my wedding dress at Party Dress Express and recieved free alterations as part of the deal. The woman Jenny is a doll and super nice but I wasnt happy the day of my wedding. The dress was huge on me and wasnt pressed causing it to fold forward above the sweetheart line. Looking at pictures I can see how uneven it was... Dissappointing. read more

This place is the best. Jen is so nice and extremely talented. I had an idea to tuen my mothers wedding gown into a christening gown and Jen seemed to know just the right thing to do with it. The christening gown is so beautiful and exactly what I wanted.This same place did alterations on my daughter's wedding gown. I recommend her to anyone that needs alterations. read more

Did a great job with the alterations on my wedding dress. Fits amazing and all the details are perfect. Sheer back and bustel came out particularly well. Friendly, lovely people too. read more

My daughter purchased her wedding gown through Party Dress Express, and received free alterations through Alterations Express. I and and the wedding party also chose to have our alterations done there. What they were able todo with our gowns was nothing short of a miracle. My daughter's very intricate gown was at least two sizes too big, but when Jen was finished no one would have ever known. Not only is their work incredible, their prices are extraordinarily reasonable. Though the shop is not nearby for me, I will undoubtedly return to them for any future alterations. read more

This place is amazing. Anna and Jen are both amazing seamstresses. I have taken at least a dozen dresses to them (including my wedding dress) and their work is always the best and reasonably priced. I 100% recommend going to Alterations Express for any alterations. read more

They just didn't have the service done as promised. I live in another town, so I called ahead and to ask if they could take the work and she said yes. I dropped off the items and they told me I needed an appointment to pick them up. She set the day and time for pick up 3 weeks from that date. I called ahead on pick up day and I was told that I could pick that up. Once I showed up, she simply said that the work wasn't done because she had been so busy. No apologies. They could have refused the work. They could have called me during those 3 weeks and told me it wouldn't be possible do the alterations. They just didn't care. They had more important work/clients to do. I am posting this review to warn others about counting on something done for an event and the possibility that you might find yourself in my situation. I believe your work ethic should be the same for all customers, regardless. One phone call would have made a difference even if she couldn't deliver as promised. K. read more

Gen was an absolute godsend. Without even asking how complicated the alterations might be, she took my dress just a couple days before I left for my destination wedding and fixed another tailor's poorly done, uneven hem. She was so sweet throughout the process and made sure that I felt comfortable in the dress. I can't stress enough how professional and kind Gen was. I will return to her with any clothing that I need altered and I am completely confident in her abilities. read more

Genny at Alterations Express did the alterations on my wedding dress and I couldn't have been happier. She let out the hips a little bit, hemmed it, and did the bustle, and everything came out perfectly. She also made a ribbon sash for me and attached it to the dress. She was super accommodating when it came to scheduling the fittings as I didn't live close to the store. read more

I walked in to the woman behind the desk going back and forth with a customer. I didn't think anything of it. I wanted to have some clothes taken in and was told I needed an appointment, fine. I came back at my scheduled appointment time and felt a little rushed. I was told it would be about a week and a half for these alterations (simple tops and one pair of pants). The day I'm suppose to pick them up, I get a phone call and I'm told only my pants are done but none of my tops were even started. Then I was told that bridal things get done first and when there is extra time other garments get done. At least they didn't charge me for the pants. read more

I would not recommend this establishment to anyone who wants to have quality alterations done. Initially I brought my daughters prom dress there because it was recommended to me. My seamstress was Genny, and when I first went there I thought she was great. When we went back for the final fitting to pick up the dress, the alterations weren't completely done and the bodess was still to big, and the padding was not only showing but it was also sewn poorly done and the stitching was away from the dress. When I pointed this out to her, she became very frustrated and angry and started yelling at me. I paid and left as soon as I could and made a follow up phone call and requested to speak to the supervisor. Unfortunately Genny answered the phone, and when I told her how unhappy I was, that she refused to fix her shoddy work and I told her she made my daughter cry, she didn't seem to care or offer to reimburse me at all. I ended up bringing it somewhere else after to fix her mistakes, and the seamstress there told me how badly the alterations were and was surprised she didn't offed to fix what she did because "the customed is always right". I not recommend this establishment, because she gets mad when you correct her or ask her to do more alterations. read more