I'm a repeat customer of this business. I've been pleased most of the times, however this last time…read moreI dropped off a Gucci purse to have a stained on the inside removed. I go to pick up my purse which was almost brand new and I still have a stain. He stated he couldn't remove the spot but he cleaned the leather and refused to refund my money. I didn't ask for my leather to be cleaned the purse was close to brand .

I tried two other places to replace a zipper pull on a vintage Louis Vuitton Speedy. Both said…read morethey could not attach the leather with the LV brass insignias, in a last ditch effort I tried JG on Watson and Jose was able to install a perfectly matched zipper pull and the leather as well. Jose is a master artisan! I'm very grateful. The bag is fully restored to its original beauty! Thank you so very much! Lori H.

I took my wedding dress to Alterations Unlimited after a friend referred me to them from their…read morewedding. I am so glad I found Barb - she was so kind and reassured me on all the items I was concerned about for the dress and process. I made all the adjustments I asked for, and I came back for a couple fittings to ensure it was fitting just right. I feel the price for the intensive work that the dress required (being fully beaded) was very fair. She made me feel very confident during my last fitting and excited for my big day to show off my dress - I would highly recommend Alterations Unlimited!

I took my wedding dress here for alterations. The experience was nothing less than exceptional! The…read morequality of work, customer service, communication were all top tier. The value for the service was more than fair. I would recommend Barb and her shop to all brides in the area. I will use her for any alternations I need in the future. Thank you Barb for a wonderful experience!

I was contacted by the owners daughter,Michelle, who apologized profusely and was adamant about…read moremaking it right. I explained how disappointed I was because when I dropped off the garments, there was no mention about having to replace the fabric of the belt loops or completely altering the back of the skirt where the zipper was. She asked what she could do to make it right. I could tell she really cares about her business and customers, as well as the quality of work they produce. I explained that there wasn't much because of how altered they both were but instead, to make sure her parents fully understood what the customer was wanting and not to be afraid to say no if they couldn't actually do it. She agreed and again, couldn't have been more apologetic. This was a learning lesson for both parties and I know how to move forward. In the beginning, she asked if she could give me a refund. I declined at first because I wasn't seeking one but instead, was really hoping something could be done about my clothes. After a few phone calls, I decided I'd go ahead and take it. Prior to this, It had been a while since I've brought something to them but because this was handled so professionally, I'll continue using them but for dry cleaning only. Michelle, thank you for your kindness and empathy you displayed in trying to remedy this situation.

I was looking for a place to clean and package up my wife's wedding dress as an anniversary gift to…read moreher. I came across this place when I was googling. The dress was pretty clean but the bottom was pretty dirty from our outdoor wedding. Their service was excellent. They got it cleaned and packaged up in box within two weeks of dropping it off there. The communication they provided was excellent. They even sent a text message when the dress was ready for pickup. The quality of work was well worth the cost. The dress cleaning and preservation was $260 then they offered two size boxes. The medium box was $80 and the large box was $100. My wife's dress luckily fit into a medium box so I walked away with an out the door price of $360. I was not aware until I picked it up that the box I purchased came with a window so that you could still see the dress while keeping it packaged up and looking nice! I would highly recommend this place for all your dry cleaning needs and especially if you're looking to have your wedding dress preserved. My rating : BEST

I can't start to describe how amazing Bob and Teresa are! They have great customer service and…read morehonestly I was very surprised on how affordable they are. They do have a lot of work because they are that good! The quality of work really shows! I would recommend them 100000 percent! Thank you so much Teresa for helping me over the phone even when you didn't have to with my million questions. Amazing!

horrible customer service. They had 4 chairs that each needed simple repairs that would take maybe…read morea total of one hour of work and they sat for over two months and never ever got to fix them. Left messages that never got returned,]. Worst customer service that I have ever been exposed to.

I was looking for a good tailor to take in the shoulders on a dress I have. I looked up some local…read moretailors and came across Leonard's page. I found that he used to have a storefront in Brentwood but since COVID has moved to working out of the basement of his house near Creve coeur. So if you need give him a call and he'll set up a time for you to go visit! Leonard was incredible to work with and such a fun person to talk to, he obviously takes a lot of pride in his work and it was very apparent that he appreciates the women's form by the output of his work. All said and done all the work I asked for was done within a week and for a very reasonable price. When I have other tailoring needs I will definitely call up Leonard again!

Leonard is no longer located at the shop in Richmond Heights. At the present time, you need to call…read moreto set up an appointment and he will give you the address to where he is operating. He is currently working out of his house basement in Creve Coeur. Each appointment is allowed an hour. It's not exactly convenient for City folk like me, but I've been going to him endlessly for years so I will continue.

Clean, respectful, courteous, My dress came out beautifully…read more At first I thought the price a little high, but I remembered I haven't actually had any clothing dry cleaned in decades, and most laundries no longer offer dry cleaning. It was worth the drive, also.

Very fast and friendly service ! I had alterations and I left happy and it's so close to home.read more

This business will be moving to 10028 Manchester Rd, #217, at the corner of Sappington, because…read morethe building they have been in will soon be torn down. Their new location will not be as convenient for me but I will keep going to them and here is why: Once, about 10 years ago, I went to this place with my son's favorite teddy bear, which he had soiled as part of a "toileting accident". I was hoping they could dry clean it so the fur would still feel soft after it was cleaned. The lady working then told me that sometimes the dry cleaning chemicals destroy the eyes of stuffed animals and recommended I try washing it in one of the oversized washing machines at the laundry mat instead. I did that, and the fur came out kind of stiff but it was clean and still had its eyes intact. She didn't have to be so helpful to me with my problem and I really appreciate how she was conscientious enough to be so honest and not take my money for something she thought not might have a good outcome. Since that incident I have t all my dry cleaning to this place and feel good about giving my money to real people who care about their business and care about doing the right thing instead of some big chain which.... Who knows where the money they get goes?

They did a great job for me and got it done next day. Very friendly staff and they accept credit…read morecard. A bit more pricey than some other places, but I'd gladly pay a bit more for quality care and good service, which can be severely lacking at many of the big chain dry cleaners (i.e., American Cleaners).

Ariana did great work for my wedding dress that needed some serious attention to the fit and a…read morebustle! I feel absolutely blessed to have a dress that fits like a glove! Thank you for your attention to detail and making my dress look amazing.

From the owner: Bring your dress dreams to life with the perfect fit!…read more From bridal alterations to custom gowns and accessories, I can help bring your dress dreams to life. My clients call me the dress fairy godmother because my studio is where the magic happens for you. My approach to fitting is to offer a space where your body is never wrong. Regardless of your shape, size, or age, I can help you feel amazing on your big day. Come and see me in my professional studio building. I am licensed and insured

Peggy at Custom Alterations is a true talent! She and Courtney can make your wedding dress dreams…read morecome to life! I came to her with a dress that I purchased very impulsively. My dream dress was long sleeve lace, yet I purchased a strapless plunging neckline dress with floral appliqué. I tried it on every day for a week hating the dress more with each try on...then I called Custom Alterations for a hem and take in, she answered and swiftly got me on the schedule. When I arrived at my appt I basically let her know I despised the dress and wanted to give it a complete makeover. I thought she was going to tell me I was crazy especially coming to her LESS THAN 8 WEEKS BEFORE MY WEDDING...but she was confident and totally up for whatever I wanted to do! I told her my long list of things I wanted to change and shared many Pinterest photos with her, and she emailed me an invoice later listing all the changes I wanted with pricing. She was transparent about pricing, timeline, and the dress's limitations...really great communication!! She created sleeves including buttons, loops, and straps for attachment. Removed, recreated, re attached and hemmed my skirt. And she recreated the bodice and added lace. I came to her really upset with the dress I purchased and left a few short weeks later with the dress I envisioned myself in. It looked absolutely amazing and nothing like the original dress at all. I love when someone has a talent they are passionate about and do that thing really well. And that is Peggy and her team at Custom Alterations. They are true artists and witnessing their creations was inspiring! Plus Peggy's amazing customer service as a business owner was remarkable. Very friendly and personable. Here's some before and after photos!

Loved what Peggy did to my dress! She noticed things I never would have thought about and did an…read moreamazing job!