The employees seem a bit snobbish. I came here looking for a specific dress I'd seen online that I…read morewanted for an event, and it was nearly impossible to get any sort of help. I ended up buying something else online from a different store. Frustrating experience overall, given I drove pretty far just to stop by two stores. I do like Anthropologie in general, but will likely stick to online shopping from there.

I visited the Anthropologie store at City Creek in Salt Lake City, Utah today and had one of the…read moreworst customer service experiences I've ever had. I purchased a pair of shoes that unfortunately did not fit. Before buying this pair, I had purchased a smaller size when it was not marked as Final Sale. I returned that pair and purchased a half size larger, expecting it to fit better. However, the larger size was not only longer but also much wider, making the shoes look oversized and uncomfortable on my feet. I explained the situation to the store manager, Annabelle, hoping she would make an exception given the circumstances. I wasn't trying to break the Final Sale policy--I genuinely expected the larger size to fit because I had already exchanged from the smaller size. Unfortunately, she completely ignored my explanation, showed no empathy, and made no effort to help. She didn't even smile or try to have a respectful conversation. I was left feeling like she simply wanted me to leave the store. I shop at this Anthropologie location and online almost every week, and this experience was completely different from what I've always received in the past. The previous managers and associates were always friendly, professional, and provided outstanding customer service. This was the first time I've ever felt so disappointed. Policies are important, but great managers also know when to listen to loyal customers and handle situations with kindness and professionalism. Sadly, that was not my experience today. If you're purchasing Final Sale items, especially shoes, be very careful. Even if you are simply exchanging for what you believe will be the correct size, you may not receive any flexibility if the fit is completely different.

this Macy's is where most of my purchases came from, here during my stay in Utah. my favorite…read moresection is Backstage, on the 3rd floor. i got shirts, pants, cargos, and suits. i loved the ambiance, the service and the buys here

The women's department does not carry women's sizes anymore. The two sales clerks were really…read moresnotty about it when I asked them. I asked two older ladies in the women's department on the second floor in the Macys at Fashion Place Mall, Salt Lake City. I won't go back there again. There weren't very many shoppers there either. So dumb since a lot of women do wear women's sizes especially in Utah.

I love that we got welcome as soon as we walked in. The employees were so very nice and friendly,…read moreasked us if we need help finding anything which I went there to get fitted for a bra and they gave me couple options and I didn't even have to come out of the changing room. Cashier was super friendly as well talked about the rewards card and I signed up for it and even had coupons. I went on Black Friday and even then they were so so helpful. Definitely will be my torrid store that I will be shopping to in the future. Their clearance selection is to die for and the value is right for the money as well.

Very helpful staff. Friendly and supportive in helping find the right gift for someone on my list…read more Great professional support

I came in today needing to look for a new bra. Bra shopping is seriously the worst! Right when I…read morewalked in I was greeted by 2 friendly women asking if I needed help finding anything, they also informed me of the sale going on. They asked me as I was shopping if I was finding everything okay and if I needed a fitting room to get started. After trying everything on one of the women helped me find different sizes and was very knowledgable about the different brands, fits, ect. After finding what I wanted she even went out of her way to check online for other options and showed me the Layne Bryant app on her phone, and showed me how to use it. I left very happy, and I was able to find exactly what I needed. The employees here definitely know what they're doing, and I'll gladly come to this location whenever I need something from here!

Employees here are very friendly and extremely helpful! This is my go to when I need a little…read moreretail therapy!

I've always had a soft spot for all things vintage or retro-especially the women's clothing. Retro…read moreBetty seemed to get a glimpse inside my mind and stocked their store with everything that I imagine when I think of retro goods. Here you'll find some darling dresses and other clothing & accessories. They also have some fun gift items and seasonal displays. I loved the Griswold themed stuff-kind of random, but super fun. If you draw my name in the first exchange, go ahead and pick up something from Retro Betty for me-I'm sure I'll love it.

Super cute and stylin clothes and decor. Lots of novelty items. Very fun Christmas decor. Excellent…read moreand retro. Vintage style but new items. I stopped by to grab a gift card for a friend that loves this place! I'll be back to shop for myself soon.

The employees are sweet and helpful. They even gift-wrapped all my candles for me. I love how they…read moregreet you when you enter and are really helpful with their suggestions.

Great service as I've come to expect from BBW. Store was clean and great sales goin on. We were…read moreable to find a nice gift and were in and out in minutes.

The customer service here is top notch. The whole crew were especially helpful especially when I…read moretook over an hour to find the perfect Backpack. Thank you to Matty and the two women...their names escape me- one with a cool outdoorsy name Thank you all for your patience!

This company stole the jacket I sent back to them for an exchange. They said the jacket wasn't in…read morethe box. Awful customer service and I will never shop there again. After 10+ email exchanges and zero empathy on their end I am out the money and have no jacket. Unbelievable.

I've only been here just once, but I had a great experience. I found the selection to be great and…read morethe prices really quite decent. I bought an Elle top there for a mere $17 and saw lots of tops/sweaters in the $15-30 range. There were also a pair of ADORABLE 7s, but unfortunately, I couldn't justify the price- they were still $130 despite the "outlet" price. They also have a good selection of cute jewelry and purses, along with men's clothing. Their clothing is largely on the more trendy side- probably bordering on my fine line of what I find as being my style. (Me = slightly nerdy young professional type who likes to look cute, be comfortable, and somewhat stylish... at least sometimes.) The only problem was that one of the girls there was a tad pushy- I don't think she quite had an understanding of my style by the types of things I was picking out and she kept bringing by things telling me that "oh, this was super cute" and "these sold out so fast" and it got a little tiring. I didn't really want to try on the things she brought by, but I felt bad because she was so enthusiastic about it. I made a quick escape partially because my poor husband was waiting for me and because I was hoping to come back another time when I could try again to shop in relative peace and anonymity.

My hairstylist was wearing a top from Urban Blues, that I spent hours searching for online. Its the…read moreperfect v-shaped tunic with long- or dolman sleeves, They are timeless, ageless, cozy, modest and still sexy, they're so versatile, from yoga class, to work, throw on a beaded chain for an evening out, wear it over skinny jeans, leggings and minis, or long skirts and its perfect for church. I bought one in every color!! I'll wear these until they wear out. Got to meet Lori, the owner. Her partner and her employees are fabulous!! THANK YOU UB!!! The prices are VERY reasonable. I find Utahan's horribly cheap, so if anyone complains about the prices here, they are way off. I found the store for for the young set with lots of great trendy items, but found some great classic pieces with their help. The employees were NOT pushy, just VERY helpful, and enthusiastic -- just how I'd want my employees. They were great. they made every effort to get my colors and sizes from another store to meet my busy schedule, and they will even ship to you. When so many businesses are struggling, I can see this one growing, as will only the best stores. I'll make it a point to stop there on my Park City trips, I'm way up in Brigham City. I am so glad I got to meet the owner, Lori, a previous buyer for Nordstorm's in OC Calif. It's great to find the CA styles, and fabulous pieces. I've been so dissapointed in Utah stores generally, and over priced boutiques. These gals know their stuff.