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AltaMed PACE - Anaheim

3.0 (2 reviews)
Open 8:00 am - 5:00 pm
Updated 2 months ago

Services - AltaMed PACE - Anaheim

Elder care planning

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1 year ago

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5 years ago

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24 Hour Home Care

(27 reviews)

This agency is an A+++, Excelent commucation. They send me a…read morecaregiver that i love her as my family. They called you almost every week to see how things are going, and if you are not satisfied or comfortable with the caregiver they send someone else. My son gets respite care from this agency. Very responsible, honest

My son is on the Spectrum and I receive services through regional center for respite care for him,…read moreand this company is the approved service. The first person they sent the first time my son ever had care was a self medicating diabetic who came to the job with low sugar and passed out. Paramedics had to be called. When I called them to say what happened they said they didn't even have emergency contacts for her on file. It took over a year for them to find another person who could come one day a week after school. I specified any day. But they never had anyone. When they did, she was great. After 2 months she said she couldn't come anymore. Another year goes by and they finally find someone. At this pointu sin was too thin due to ARFID issues. I explained to her we needed to get weight on him. I was taking a college class and when I would get home he'd be asleep and exhausted. Next day he said his legs and arms hurt. The next week I set up a nanny cam since I wouldn't be home. She was having my son do planks and other calisthenics!!!! She did t even ask if this was okay. I had her removed fromu son's care. Another year goes by and I finally find a friend of the family. So she jumos through their hoops for bothering process. Took her a month of CPR class. Orientation, etc none of which was paid. Then she starts watching son, I sign the timecards and 2 months later she has NEVER been paid!?? We have been back and forth and they keep giving excuses as to why they haven't paid her, trying to blame her and the regional center saying things I was able to prove as untrue. This is probably what happened to the other great lady that suddenly couldn't come. We kept calling and every week for 6 weeks we were told she'd be paid and then wasn't. So now she won't want my son because she hasn't been paid. This company is a joke! I don't even want to give 1 star. Shame on them for not paying their care providers.

AltaMed PACE - Anaheim - homehealthcare - Updated May 2026

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