Fatima and Ashley, the two front desk employees are extremely nice. Hardworking girls and always…read morekeep a smile on their face. I was a new patient and they made the process easy as they explained everything clearly and answered any questions I had.

I've had no problems with this place. It's actually growing on me. This is for the "Answering…read moreService" on Saturday 01/17/26 at 10:50Am. I do not want to stereotype but I don't think he gave me the right name. What sounded like an asian guy goes by the name of "Max" hung up on me intentionally! I need to know my results of blood work and ultrasound sound and I wanted to know what the next step is. I was genuinely confused about the hours due to them stating they are open ONLINE. Before taking in a message, he hung up. I know nothing will come out of this but HOW RUDE.

"Five stars for Fema Physical Therapy! They did a great job with my treatment and made me feel very…read morewelcome. They are professional, knowledgeable, and easy to talk to. So glad I found them!"

My mom has been happy with the treatment but the front office staff has always been very rude.read more

I initially left a 1 star review but I was just frustrated over a specialist issue. Ulysses changed…read moremy mind over the customer service here, good job man. Prescription glasses came out great.

Los médicos y proveedores siempre la mejor atención igual que las enfermeras, pero la chica del…read moremostrador me dejo esperando por mis documentos, Mientras ella tomaba su lunch , algo que pudo resolver incluso por teléfono, me hizo que fuera a la clínica y me hizo esperar, pésimo desempeño de esta chica

Everyone here is super friendly with A1 knowledgeable. They made the experience feel welcoming and…read moretop notch. Dr. Ly + staff deserve all the praise for helping with amazing PRP. Would highly recommend to anyone. The care and practice is very accommodating and made the procedures feel like cake walks. Whether it's spinal or neck, this is a fantastic spot to go with.

The nurses there are very knowledgeable. The receptionist greets you with happiness and just spills…read moreany nervousness you have.

Very bad service by Rafael Herrera Physician Assistant-Certified. When he wanted to listen to my…read morelungs he didn't use a stethoscope correctly. This gentleman is very charismatic but that does not make him a good doctor. With my knee discomfort he never did a physical check. It was just a waste of time with this clinic. If you have the opportunity to go to another clinic, do it so you don't waste your time.

Everyone here is incredibly friendly and helpful. The doctor is amazing, especially if you don't…read morehave medical insurance.

I was treated at St. Jude's for a very large fibroid. Before I came here I saw several other…read moredoctors who told me my condition wasn't serious and to "monitor" it. I felt in my heart that this wasn't right and came to St. Jude on a 3rd opinion. I saw Dr. Hawkins and she was amazing. My biggest concern was being able to keep my fertility and be a mom within the next year. She addressed my concerns and scheduled my surgery within a month due to the fast rate the fibroid was growing. On the day of my surgery the staff was very comforting. It was my first time going under anesthesia and I was very nervous. But everyone who works at St. Jude and in the hospital was amazing! I stayed over night and the staff was great! I am recovering from my surgery and the lining of my uterus was left undamaged. So I still have hope for pregnancy in the future. Although the recovery period is tough I am SO thankful for Dr. Hawkins. I really recommend her to anyone. She's amazing!

The doctors and medical staff are top grade…read more The billing center is what you need to watch out for. They wanted me to pay all my medical fees for labor and delivery by the end of my 4th month of pregnancy. I had a HUGE credit on my billing statement that would come in the mail - yet every time I would come in for a check-up the clerk at the front desk would demand payment. It was horrible. I would bring in my Blue Cross statements all the time to show them that I wasnt supposed to pay what they were demanding - and it would go in one ear and out the other. If I would have known about their billing practices - I definately would NOT have gone there for my pre-natal care. And I definately will NOT go there if I ever decided to have another baby. Pregnancy is stressfull enough as it is - you dont need the collections people calling you to demand payment up front for services months in advance. In the end, I called the collections department to ask what my final balance was - and I think I owed something like $10. When I went in for my last post-natal check up, I asked the clerk at the front what my balance was and she tried to hit me up for $138. I paid her the $10 and she looked at me with disgust. If you go here for a long term thing - like a pregnancy - definately watch EVERY stinkin visit and keep a log of what they did - and triple check that with your insurance statements.

They don't have a single nice receptionist. I've unfortunately had to come multiple times to this…read morelocation and I'm not even exaggerating, every single receptionist is extremely rude and has an attitude. They all seem miserable as if patients want to be at the urgent care in the first place. Healthcare is never fun, I understand that, but patients are sick and dealing with so many different factors that the last thing they need is rude receptionists who just sit down and are on the computer their entire shift. Maybe look into your receptionists because genuinely it is so miserable coming here and dealing with their disgusting attitudes. Be better y'all, this behavior is gross and sad.

I changed my insurance plan this year, so I had to find a new urgent care as well. There are so…read moremany bad urgent care reviews out there, but luckily Sunny Hills is the closest one to me that was in-network has very good reviews. They are located in downtown Fullerton, right on the corner of Commonwealth Avenue and Pomona Avenue. There is plenty of parking with one lot just south of their offices by the bus stops, and a larger lot just to the west. I chose to park in the free parking garage on Pomona and Santa Fe so my car would be in the shade. Their website is very good, and allows booking an appointment without having to call in. They seem to have very good availability, and I was able to book an appointment only 30 minutes away from the current time. They are also open from 8am to 8pm seven days a week which is great. After selecting a time, answering some basic questions about the reason for my visit, and uploading photos of my insurance card and ID (driver's license), my appointment was booked. This process took less than five minutes. I was a new patient so I assume I only have to do this once. Once my appointment was booked, they texted me a link with a few more medical questions. The whole process took less than ten minutes, and booking future appointments should be much faster with all of my info now in their system. When I arrived, I just had had to check-in and pay my co-pay which took less than thirty seconds. The waiting room was very clean and has sixteen chairs. There were three other parties waiting, but I was called back to an exam room in only about five minutes. The exam room was also very clean and modern. I didn't catch his name, but the provider's assistant was very friendly and professional. I was in for a sore throat, so after checking all of my vitals, he also swabbed my throat to run a rapid test for strep. He left the room and said once the results were in, the provider would be in to see me. About ten minutes later, nurse practitioner Kim arrived. The test for strep throat was negative, but after examining me, she said I had a pretty nasty sore throat that was very red and inflamed. She offered to prescribe me an antibiotic even though the test was negative, and I agreed to give it a try. She also told me some things I could do to help it, most of which I was already doing. She was also very friendly and professional. I was in and out in a little over 20 minutes. Hopefully it will be a long time before I have to return, but I'm happy to have found a good urgent care center I can go back to without hesitation when needed.

Once again, I always give this urgent care 10 stars and above first of all, I'd like to give a…read moreshout out to Aramis in front he's amazing. He goes over and above for you very kind.. This urgent care you're literally in and out in less than an hour even when they're busy

Accurate rating description for two starts is "could've been better." This place only has PA/NP…read moreand no MD on site. They have the capability to draw blood and send to lab for stat orders. Unfortunately, what they lack ends up a longer list. The first MA was unable to get a vial of blood and said someone else would try on my other arm with a straight needed (vs butterfly). She left me without even putting a bandaid on the arm she poked and I had to struggle to put the bandaid on one handed while still maintaining pressure on it. Next MA comes and draws blood and when she's done she yelps I don't have a cotton ball (to put on the vein she just drew out of) and my blood is just pooling while she puts a bandaid on. Luckily I'm well versed enough to know I needed to put pressure on my bandaid. The NP who saw me was new to (per the MA) she really didn't put my mind at ease. Her expertise and knowledge seemed lacking based on the answers to my questions. First thing she asked me was, why are you here and not the ER? I told her my PCP sent me here because she didn't feel it necessitated a ER visit. She wanted me to be evaluated by YOU to assess and in your medical opinion, do I need to be seen further or what course of action next? She swabbed me for flu and covid and I verbally questioned her because I had isolated severe GI symptoms. She said sometimes those present wither GI only. Does it? I don't know, I'm not an MD but I'm also someone who works in healthcare and it didn't feel like the proper procedure. When I asked if she would be ordering any stool samples, I heard through my closed door "do we do that?". Ok, she's new, I'll give her that...but she comes back in and says "if you'd like to have the order for stool testing I'm happy to give that to you." Am I the md or am I the patient? I came here for your professional medical opinion! Do I?! So after I kindly communicated that I am looking to her for her opinion as the expert whether or not my symptoms necessitate an order, she still doesn't quite give me a direct answer! I haven't been to that many urgent cares, but I've come to see a trend that many of the urgent cares that are owned by a company with multiple locations don't have MD's on staff physically there. That said, I've also noticed the trend that many provide sub-par care.